---
title: 'Staff Software Engineer, Cloud Infrastructure at Accord'
canonical: 'https://feeny.ai/job/staff-software-engineer-cloud-infrastructure-accord-san-francisco-6nttfaqevp1n'
type: 'job'
last_seen: '2026-09-06'
---

# Staff Software Engineer, Cloud Infrastructure at Accord

- **Company:** Accord
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/accord/5f8bd5d9-c96d-4861-bca0-fa1549baf5a9

## Job description

## ABOUT US

Accord http://inaccord.com/ is a breakout Series A startup (funding announcement https://techcrunch.com/2023/01/24/accord-which-offers-a-platform-to-manage-sales-processes-secures-10m/) founded by proven leaders from Stripe, LinkedIn, and Google. Accord’s high-bar for execution has quickly led to big wins, including:

- Driving 100+ paying customers under 12 months of launching
- Partnering with industry leaders such as Samsara, http://harvey.ai/Harvey.ai http://Harvey.ai, Decagon, Xactly etc.
- Raving reviews from its 10,000+ users, G2 Feedback https://www.g2.com/products/accord-accord/reviews

The company is on a mission to transform how Revenue Leaders drive Execution Excellence. From setting and enforcing standards for how their GTM team sells, onboards, and expands with customers, ambitious leaders use Accord to up-level the craft of Sales.

With hubs in Toronto & San Francisco, Accord is bringing on passionate builders who sweat the details and want to build something special.

If you’re interested in being part of a collaborative, high-velocity team that is dedicated to excellence in its craft, apply.

## THE ROLE

Accord is going Multi-Cloud, and we’re looking for our first Cloud Infrastructure Engineer to own and expand the infrastructure that powers our core product.

You’ll work across Kubernetes, infrastructure deployment, networking, cloud abstractions, and observability. A key priority will be deploying and operating Accord on Oracle Cloud Infrastructure (OCI), building the tooling and abstractions that make our multi-cloud environment reliable and repeatable.

You’ll partner closely with our experienced engineering team, taking ownership of our cloud infrastructure while contributing to a culture of collaboration and curiosity.

You’ll also own our engineering platform, improving how engineers build, test, deploy, and operate software through better tooling and developer experience.

## YOU WILL

- Build and operate Accord’s multi-cloud infrastructure, with an immediate focus on deploying our platform to OCI.
- Own Accord’s cloud infrastructure, ensuring reliability, security, observability, and scalability as Accord grows.
- Contribute to a collaborative and curious engineering culture by sharing knowledge, understanding our product deeply, and challenging each other’s thinking.
- Build and evolve our engineering platform, including CI/CD, release and testing infrastructure, developer environments, and internal tooling.

## WHO YOU ARE

- Experienced in cloud infrastructure, with deep knowledge of Kubernetes, networking, and production systems.
- Hands-on with a major cloud provider such as GCP, AWS, Azure, or OCI, and comfortable learning new cloud environments.
- Strong with Infrastructure as Code and automation, using tools like Terraform to build repeatable, maintainable infrastructure.
- An owner and problem solver who can independently drive complex infrastructure projects from design through production.
- A collaborative engineer who communicates clearly, shares knowledge, and enjoys solving hard problems with others.

## LOCATION:

- We're a hybrid team in the office 3x per week in Toronto or San Francisco, depending on the role.

## OUR VALUES

- 🐼 Everyone is a Product Person — We share a builder’s mindset and passion for great products.
- 🐝 Radical Collaboration — We win, grow, and learn together—across teams and functions.
- 🦄 10/10 — We go beyond great; the final 10% delivers 90% of the value.
- 🦁 Integrity Over Everything — We do the right thing, even when no one’s watching.

## WHY YOU’LL LOVE WORKING HERE

- Competitive top-percentile pay & equity
- Unlimited PTO
- Health, dental, vision, life, and disability coverage
- Bi-annual team offsites (meet your teammates IRL!)
- Hybrid work environment (3 days in-office per week)

## COMMITMENT TO INCLUSION, EQUITY & DIVERSITY

We believe innovation thrives when diverse perspectives come together. We’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to contribute their authentic selves. We welcome candidates of all backgrounds and identities to join our team of Accordions.

## WHAT SALES LEADERS ARE SAYING

“With Accord, we ended up displacing not just People.ai http://People.ai, but the need for one of our enablement platforms as well. The content management piece, the deal-level execution, and the ability to surface internal components like approval matrices or quoting instructions at the right time, for every deal, was a game changer.”

Bayley Fesler, Director of Revenue Operations, Xactly

"This is a sales tool that the team tells me they can't live without anymore. They would be so upset if we took it away from them, which I never hear about tools.”

Niki Phillips, VP of Enterprise Sales, Hootsuite

"Accord is poised to give us meaningful metrics and tangible insights into how our methodologies are actually being adopted and used in the field, which is a game-changer for proving the impact of our enablement programs.”

Aaron C, Revenue Enablement Manager at Greenway Health

## About Accord

## Company Overview
- **One-liner**: Accord is an AI-powered Revenue Excellence Platform that helps B2B sales teams enforce and execute consistent, value-based selling processes.
- **Entity Type**: Private (Series A; Y Combinator W20)
- **Headquarters**: San Francisco, California, USA (with an office in Toronto, Canada)
- **Founded**: 2020
- **Founders**: Ross Rich (CEO), Ryan Rich (CCO), Wayne Pan (CTO)

## Core Business
- Primary industry: Sales & Revenue Enablement / SaaS
- Target customers: B2B revenue teams at mid-market and enterprise companies
- Mission/purpose: To help revenue teams enforce exceptional standards for how they sell, onboard, and expand with prospects and customers – making winning behaviors unavoidable.

## Products & Services
- **Accord Revenue Excellence Platform**: A SaaS platform that operationalizes sales methodologies (e.g., MEDDPICC) into playbooks. Key features include:
  - **Set**: Create playbooks based on proven winning processes.
  - **Enforce**: Make playbooks the workspace where reps manage deals; AI agents automate tasks like account research and stakeholder mapping.
  - **Score**: Objectively evaluate execution quality with automatic CRM syncing (Salesforce, HubSpot) and proactive coaching insights.
  - AI Agents handle busy work so reps focus on selling.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of at least **$11M** ($10M Series A led by Diana Berlin of Matrix Partners, plus a $1M seed round extension; backed by Stripe and Y Combinator)
- **Notable Investors/Partners**: Matrix Partners, Stripe, Y Combinator
- **Growth Signals**:
  - Customers include Figma, Okta, Metadata.io, Productboard, Stripe, MongoDB, Alteryx.
  - Claims +40% increase in average deal size and +$1M revenue per rep for customers.
  - Headcount of ~206 employees (per Built In) – significant growth from early team of 20 (YC data may be older).
  - Hybrid work model with offices in San Francisco and Toronto.

## Competitive Advantages
- Only platform built specifically to **enforce** deal execution – not just track or enable – by embedding playbooks into reps’ daily workflow.
- Automates the behaviors of top performers (multi-threading, CFO-proof business cases, mutual action plans).
- Replaces 2-3 sales tools (CRM overhauls, enablement programs) and eliminates manual CRM updates.
- Backed by Stripe and YC leadership; founders are ex-Stripe, LinkedIn, and Google Cloud sales executives.

## Strategic Focus
- Continues to expand its AI layer for revenue execution – building AI agents that automate account research and deal advancement.
- Scaling playbook enforcement to help enterprises standardize selling at scale.
- Growing go-to-market team (open roles in demand generation, customer success, BDR) to capture more enterprise customers.

## Why Work Here
- **Culture**: Emphasizes “radical collaboration,” integrity, and inclusion. Diverse team that values authentic selves.
- **Work policy**: Hybrid (physical offices in San Francisco and Toronto; remote work program available).
- **Perks**: Family medical leave, generous parental leave, healthcare benefits, wellness initiatives, Employee Assistance Program (EAP), retirement/financial planning, life insurance.
- **Engineering culture**: Builds a product that directly impacts revenue outcomes for top B2B brands; uses modern tech stack and AI.
- **Growth**: High-growth startup with strong investor backing and a clear product-market fit.

## Sources
1. [inaccord.com](https://inaccord.com/)
2. [inaccord.com/company/about](https://inaccord.com/company/about)
3. [inaccord.com/blog-posts/life-at-accord](https://inaccord.com/blog-posts/life-at-accord)
4. [ycombinator.com/companies/accord](https://www.ycombinator.com/companies/accord)
5. [builtin.com/company/accord-inaccordcom](https://builtin.com/company/accord-inaccordcom)

## Other roles at Accord

- [Mid-Market Account Executive](https://feeny.ai/job/mid-market-account-executive-accord-toronto-06fhv7r2tyby) — Toronto, Canada
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-accord-san-francisco-gfd9rhpkzpsg) — San Francisco, CA
- [Senior Enterprise Customer Success Manager](https://feeny.ai/job/senior-enterprise-customer-success-manager-accord-toronto-x873gnaw4tff) — Toronto, Canada
- [Staff Software Engineer, Cloud Infrastructure](https://feeny.ai/job/staff-software-engineer-cloud-infrastructure-tenstorrent-santa-clara-california-9sak0w9y0181) — Santa Clara California, United States