--- title: 'Staff Software Engineer - Customer Identity & Access Management (CIAM) at Fastly' canonical: 'https://feeny.ai/job/staff-software-engineer-customer-identity-access-management-ciam-fastly-denver-mbzp32krg05v' type: 'job' last_seen: '2026-09-06' --- # Staff Software Engineer - Customer Identity & Access Management (CIAM) at Fastly - **Company:** Fastly - **Location:** Denver, CO / New York, NY / San Francisco, CA - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-09-06 - **Apply:** https://www.fastly.com/about/jobs/apply?gh_jid=8136477 ## Job description Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 08/19/2026 Anticipated Posting Close Date*: 09/17/2026 *Job posting may close early due to the volume of applicants. Staff Software Engineer - Customer Identity Access Management (CIAM) Join our dynamic Customer Identity Access Management (CIAM) team as a Staff Software Engineer and play a pivotal role in building cutting-edge solutions that centralize and simplify how organizations manage user identities and profile data. Our CIAM team is committed to empowering customers with control over user access by providing advanced access control mechanisms, innovative authentication methods, progressive profiling, and a unified identity experience. We are looking for passionate, highly skilled software engineers to join our team and be an integral part of our mission. If you're eager to make a significant impact and contribute to the growth of a thriving CIAM ecosystem, we would love to have you on board. Let's build something remarkable together! ## What You'll Do - Design and build secure, scalable identity services supporting authentication, authorization, identity lifecycle, and related platform capabilities. - Lead implementation of complex technical initiatives from design through production, balancing long-term architecture with practical delivery. - Serve as the technical lead for one or more core areas of the CIAM platform, guiding architecture, reviewing designs, and helping teams make sound technical decisions. - Partner with engineering, product, and security to shape implementation plans, prioritize technical investments, and identify risks early. - Break down ambiguous technical problems into practical, incremental solutions while maintaining a high bar for engineering quality. - Champion modern, standards-based identity patterns and help teams adopt engineering best practices across the CIAM platform. - Improve the reliability, security, and maintainability of identity-related services through strong architectural decisions and operational rigor. - Mentor engineers within the CIAM organization through design reviews, technical guidance, and collaborative problem solving. - Contribute to an inclusive engineering culture grounded in curiosity, pragmatism, and continuous improvement. - Participate in on-call support rotation as needed. ## What We're Looking For - Significant experience designing and operating authentication and authorization systems in production environments. Staff engineers at Fastly typically have 7+ years of relevant experience. - Deep understanding of identity and access standards and technologies such as OIDC, OAuth, SAML, SCIM, JWT, and SSO. - Experience with service-to-service authentication and secure communication patterns in distributed systems. - Strong background in software architecture and system design, especially in areas of scalability, performance, reliability, and security. - Demonstrated ability to provide technical leadership across multiple teams through architectural guidance, delivery of complex initiatives, and collaborative influence. - Strong written and verbal communication skills, including the ability to produce clear technical documentation and align diverse stakeholders. ## Preferred Qualifications/Bonus Points - Experience with Go, Java, or Ruby - Experience with Keycloak - Production experience implementing Role and Attribute-based Access control systems - Experience designing secure identity systems with strong consideration for authentication threats, authorization models, and operational resilience. Work Hours: This position will require you to be available during core business hours and occasional nights and weekends as necessary to support on-call coverage. Work Location(s) & Travel Requirements The preferred locations for this position are: - San Francisco, CA - Denver, CO - New York, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office.  However, we may be willing to consider highly qualified remote candidates within the US. This position may require travel quarterly to align on technical designs and direction SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is  $211,370 to $253,644. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 11 paid local holidays, 12 paid company wellness days. Why Fastly? - We have a huge impact. Fastly is a small company with a big reach. Not only do[our customers](https://www.fastly.com/customers) have a tremendous user base, but we also support a growing number of[open source projects and initiatives](https://www.fastly.com/open-source/). Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. - We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at [www.fastly.com/about/careers](http://www.fastly.com/careers). We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @[fastly.com](http://fastly.com) or @[recruiting.fastly.com](http://recruiting.fastly.com) email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our[Privacy Policy](https://www.fastly.com/privacy). Please see our[privacy notice for job applicants](https://www.fastly.com/privacy-job-applicants). ## About Fastly ## Company Overview - **One-liner**: Fastly provides a programmable edge cloud platform that enables developers to build, secure, and deliver fast, reliable, and scalable digital experiences. - **Entity Type**: Public (NYSE: FSLY) - **Headquarters**: San Francisco, California, United States - **Founded**: 2011 - **Founders**: Artur Bergman, Simon Wistow ## Core Business - **Primary industry/industries**: Edge Cloud Computing, Content Delivery Network (CDN), Web Application and API Protection (WAAP), Security as a Service, Serverless Computing - **Target customers**: B2B — primarily enterprises and digital-native companies in streaming media, digital publishing, online retail, financial services, SaaS, and online education - **Mission or purpose statement**: Empowering engineers and builders to develop, deliver, and secure modern distributed applications, giving people around the world amazing digital experiences. ## Products & Services - **Edge Cloud Platform**: A fully programmable platform that combines CDN, compute, security, and observability at the network edge. Allows developers to run code closer to users with low latency. - **Compute@Edge**: A serverless compute environment that lets developers run custom logic at the edge without managing servers. - **Next-Gen WAF (Web Application Firewall)**: A highly effective, cloud-native WAF that blocks threats. Fastly has been named a Gartner Peer Insights Customers’ Choice for WAAP seven years in a row (4.8/5 star rating). - **DDoS Protection**: Mitigates distributed denial-of-service attacks at the network edge. - **Bot Mitigation**: Detects and manages bot traffic to protect applications and APIs. - **Image Optimization**: Automatically optimizes images for faster delivery and better user experience. - **Load Balancing**: Distributes traffic across servers for improved reliability and performance. - **Observability**: Real-time analytics and logging for deep visibility into traffic, performance, and security events. - **Network Services**: Includes TLS/SSL management, video streaming optimization, and more. ## Market Standing - **Valuation/Market Cap**: $2.0B (as of recent data) - **Key Metric**: Annual Revenue of $624.0M (2025) - **Notable Investors/Partners**: Fastly is a public company; key leadership includes Kip Compton (CEO), Artur Bergman (CTO), and David Hornik (Chairman). The company is trusted by leading digital innovators globally. - **Growth Signals**: - Employs 942 people (+6.0% YoY, +79 people) - Active job postings: 122 (+29.8% year-over-year) - Operates in 21 countries - Serves over 5 trillion daily requests - Edge network capacity of 578 Tbps - 90% of customers run Next-Gen WAF in blocking mode - 20% average conversion rate improvements for customers - Operates fewer but more powerful POPs (points of presence) globally, with <150 ms latency to 97% of the world's population ## Competitive Advantages - **Fully Programmable Edge**: Unlike legacy CDNs, Fastly’s network is entirely software-defined, allowing instant configuration changes and custom logic at the edge. - **Speed**: On average, 5x faster time to first byte (TTFB) than other CDNs. - **Instant Purge™**: Clears cached content globally in under 150ms, providing real-time control. - **Security Leadership**: Only vendor to be named a Gartner Peer Insights Customers’ Choice for WAAP seven years in a row. - **Predictable Pricing**: No surprise overages, enabling predictable cost management for customers. - **Network Learning Exchange (NLX)**: A proprietary security intelligence system that shares threat data across the network, improving protection for all customers. ## Strategic Focus - **Growth Priorities**: Expanding its edge cloud platform capabilities, deepening security offerings (especially WAAP and DDoS), and growing its enterprise customer base across industries like financial services, ecommerce, and streaming media. - **Product Direction**: Continued investment in Compute@Edge for serverless applications, observability tools, and AI-powered security insights (as seen in the Fastly Network Effect Threat Report). - **Market Expansion**: Operating in 21 countries with a focus on global reach and localized support. ## Why Work Here - **Culture & Values**: Fastly emphasizes "good people," transparency, integrity, curiosity, customer focus, passion, and competitiveness. The culture is described as "ridiculously innovative tech" paired with "seriously big-hearted people." - **Remote/Hybrid Policy**: Offers a hybrid and remote-friendly environment with office locations in San Francisco, New York, London, Tokyo, Singapore, Munich, and many other cities across the US, Europe, and Asia. Many roles are remote within specific countries. - **Perks & Benefits**: - Comprehensive health plans (medical, dental, vision) with mental health resources - 401(k)/retirement plans and Employee Stock Purchase Plan (ESPP) - Generous parental leave and family support - Annual learning and development reimbursements - Employee Resource Groups (ERGs): HOLA, Blackly, WAGE (Women and Gender Equality), FACT (Fastly Asians Coming Together), and Starly (LGBTQIA+) - Regular learning opportunities, workshops, and cultural events - **Engineering Culture**: Fastly is a developer-first company. The engineering team works on cutting-edge edge computing, security, and networking challenges. The tech stack includes Rust, VCL, and other high-performance languages. Engineers have direct impact on a platform serving 5 trillion requests daily. - **Growth Opportunities**: Fastly invests in employee development through learning reimbursements, mentorship from senior staff, and opportunities to attend industry events. ## Sources 1. [fastly.com](https://www.fastly.com/) 2. [fastly.com/about/careers](https://www.fastly.com/about/careers) 3. [fastly.com/about/careers/current-openings](https://www.fastly.com/about/careers/current-openings) 4. [linkedin.com/company/fastly](https://www.linkedin.com/company/fastly) ## Other roles at Fastly - [Commercial Account Executive](https://feeny.ai/job/commercial-account-executive-fastly-munich-cpffrcr659h5) — Munich, Germany - [Counsel, Product](https://feeny.ai/job/counsel-product-fastly-san-francisco-p9pkgagdge6p) — San Francisco, CA - [Head of Global Total Rewards](https://feeny.ai/job/head-of-global-total-rewards-fastly-san-francisco-3vbwp8rm299m) — San Francisco, CA - [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-fastly-san-francisco-d8fvec46yz5t) — San Francisco, CA - [Senior Channel Enablement Manager](https://feeny.ai/job/senior-channel-enablement-manager-fastly-san-francisco-qcrgq8s52nwj) — San Francisco, CA - [Order Management Manager](https://feeny.ai/job/order-management-manager-fastly-new-york-2bccz2a2d18x) — New York, NY / San Francisco, CA - [Senior DataCenter Provisioning Engineer](https://feeny.ai/job/senior-datacenter-provisioning-engineer-fastly-denver-73sg163cjhvd) — Denver, CO / New York, NY / Raleigh, NC / Washington, DC - [Software Development Engineer](https://feeny.ai/job/software-development-engineer-fastly-san-francisco-nnqyc7e7qatb) — San Francisco, CA - [Sales Operations Manager](https://feeny.ai/job/sales-operations-manager-fastly-london-n801sty4mepr) — London, United Kingdom - [Staff Product Marketing Manager – Security](https://feeny.ai/job/staff-product-marketing-manager-security-fastly-denver-rzs90bgsx3ss) — Denver, CO / New York, NY / San Francisco, CA