--- title: 'Staff Software Engineer at Elyos' canonical: 'https://feeny.ai/job/staff-software-engineer-elyos-london-3rrd1j99saew' type: 'job' last_seen: '2026-09-08' --- # Staff Software Engineer at Elyos - **Company:** Elyos - **Location:** London, United Kingdom - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-01-22 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/elyos/10e9f208-0c44-4a3e-8aea-99442009f8a3 ## Job description ## About Elyos AI We’re building the next generation of customer service with AI Agents. Our agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate the CRM in the same way a human would. We founded Elyos in June 2023 and took part in the Y Combinator S23 batch. Our founders spent four months in San Francisco living and breathing AI. Since then, we’ve been growing revenue ~30% month on month and shipping fast. It’s been wild so far - and we’re just getting started. We recently raised a $13m series A to turbocharge our growth. At Elyos, we’re building AI voice agents that help trades businesses run smoother, scale faster, and deliver better customer experiences. As one of our founding engineers, you won’t just build software - you’ll shape the way Elyos works, interacts with customers, and grows. If you love building things from the ground up, solving complex technical challenges, and working with cutting-edge AI tech, you’re in the right place. ## WHAT YOU’LL DO - Build and ship core product features across our stack (Python, TypeScript, cloud infra, event-driven systems, third party integrations). - Own the lifecycle: work directly with customers to understand their needs, scope solutions, and deliver outcomes. - Move fast, when it matters: know when to hack an MVP to deliver value quickly, and when to invest in scalable foundations. - Raise the bar: use best practices everywhere (e.g testing, documentation, reliability, security) and help others do the same. ## WHO YOU ARE - Customer-obsessed: You start with the customer. You empathise with their needs, ask the right questions, and build with their success in mind. - Biased for action: You try stuff. You move quickly, experiment often, and aren’t afraid to learn in public. - Owner’s mindset: You don’t wait for permission - you take responsibility for outcomes and raise the bar for the whole team. - Ambitious & bold: You think big and take bets. You’re excited to explore new ideas, technologies, and markets that others might shy away from. - Team-first collaborator: You make the next pot of coffee. No task is beneath you, and you care about building a team where everyone can thrive. - Care deeply: You give a shit about the quality of your work. If something you built isn’t great, it nags at you until you make it better. ## WHAT YOU BRING - Strong fundamentals in software engineering - you can design, debug, and ship reliable systems. - Proficiency with at least one of our core languages (Python or TypeScript) - or proof that you can learn what's needed. - Experience building and shipping AI products end-to-end (at a startup, on a side project, in open source, or at scale in a larger company). - Comfort working across the stack - frontend, backend, infrastructure. You are everywhere. - Ability to work directly with customers or non-technical stakeholders to scope, negotiate, and deliver solutions. - A track record that shows drive: maybe you’ve launched something on your own, contributed to open source, or taken ownership of hairy projects others avoided. ## BONUS IF YOU HAVE: - Early-stage startup experience, especially in AI, voice platforms, or event-driven systems. - Familiarity with modern cloud infrastructure (Kubernetes, serverless, distributed systems). - Evidence of customer empathy - support experience, founder experience, or just building things that solved real user pain. ## PERKS & BENEFITS - 💸 Competitive salary & equity - we are building together, we win together - 📚 AI-focused learning & development - stay ahead of the curve. - ✈️ Team socials & annual offsites - cool destinations included(last year we went to Greece!). - 🏥 Private healthcare - because your well-being matters. ## About Elyos ## Company Overview - **One-liner**: Elyos AI builds fully autonomous AI customer service agents specifically designed for trades and field services businesses. - **Entity Type**: Private (Series A) - **Headquarters**: London, United Kingdom - **Founded**: 2023 - **Founders**: Adrian Johnston (Co-CEO), Panos Stravopodis (Founder & CTO), Philippa Brown (Co-Founder) ## Core Business - **Primary industry**: Artificial Intelligence / Field Service Software - **Target customers**: B2B — trades businesses (plumbers, electricians, HVAC, fire & security, facilities managers) and field service operators - **Mission or purpose**: To bring AI to the trades and field services, ensuring every call is answered, every job is captured, and both customers and operators have a better experience. ## Products & Services - **AI Sales Executive**: A trained AI sales agent that handles inbound leads, books jobs, and chases quotes to keep the pipeline warm. - **Scheduling AI Assistant**: Automates job scheduling optimized for engineer location, skillset, and customer preference. - **Appointment Reminder AI Agent**: Reduces no-access rates with daily reminders to customers. - **Daytime AI Agent**: A fully autonomous customer service rep that answers calls, manages emails, and books jobs during business hours. - **Out-of-hours AI Agent**: Covers phone lines 24/7, handling after-hours calls and dispatching engineers. - **Field Engineer AI Assistant**: Automates end-of-day paperwork and admin for field engineers. - **Customer Insights Platform**: AI-powered analytics to understand customers better and improve service. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding of **$16.6M** (as of Series A in 2026) - **Notable Investors/Partners**: Blackbird Ventures (led Series A), Y Combinator (Summer 2023 batch), Pi Labs - **Growth Signals**: - Rapid adoption across the UK and beyond since founding in 2023 - Handling thousands of calls daily with fully autonomous AI Agents - Expanding internationally in 2026 (Belgium and Singapore presence) - Customer Amax (London fire & security) reports 30% of technical calls handled with no human intervention - Team size of 22 employees ## Competitive Advantages - **Deep domain expertise**: Founders have nearly a decade of experience in field services (Pip Brown ran operations for 1,000+ engineers at OVO Energy; Panos Stravopodis built the operating system for those engineers; Adrian Johnston optimized call centers at BCG). - **Fully autonomous, not just chatbots**: AI agents behave like effective front-office staff — deeply integrated with trades CRMs, always available, and trained on the realities of trade businesses. - **Vertical-specific AI**: Built specifically for trades and field services, not generic AI — leading to higher booking rates, faster response times, and lower operational overhead. - **Y Combinator backing**: Part of the prestigious Summer 2023 batch. ## Strategic Focus - **Expanding engineering, operations, and go-to-market teams** (actively hiring) - **Deepening integrations** with leading field-service Job Management Systems - **Launching new AI agent capabilities** across voice, email, and messaging - **International expansion** in 2026 (already has presence in Belgium and Singapore) ## Why Work Here - **Culture**: A fast-moving, mission-driven startup backed by Y Combinator, building AI that runs real-world businesses. The team is small (22 people) and highly collaborative. - **Remote/Hybrid Policy**: Not explicitly stated, but headquarters is in London with team members in Belgium and Singapore, suggesting flexible/remote-friendly operations. - **Notable Perks**: - Founding team experience from OVO Energy, Bulb, Funding Circle, Bynder, and BCG - Opportunity to work on cutting-edge AI in a massive, real-world industry - Open roles include Founding Software Engineer (£150K - £250K GBP), Founding Account Executive, Founding Solutions Engineer, and Founding Customer Success - **Engineering Culture**: Led by Panos Stravopodis, a CTO with 15+ years of experience leading engineering teams (VP of Engineering at Bulb/Zoa with 150+ person team). They are building the first fully autonomous AI Customer Service Reps for trades. ## Sources 1. [elyos.ai](https://elyos.ai/) 2. [elyos.ai - Blog](https://elyos.ai/blog/elyos-ai-raises-a-13m-series-a-to-build-ai-agents-trades) 3. [Y Combinator - Elyos AI](https://www.ycombinator.com/companies/elyos-ai) 4. [LinkedIn - Elyos AI](https://uk.linkedin.com/company/elyosai) 5. [Careers Page](https://jobs.ashbyhq.com/elyos) ## Other roles at Elyos - [Applied AI Engineer (Staff Level)](https://feeny.ai/job/applied-ai-engineer-staff-level-elyos-london-xeftb3krfnnw) — London, United Kingdom - [Product Designer](https://feeny.ai/job/product-designer-elyos-london-mafwfp25m6q2) — London, United Kingdom - [Software Engineer](https://feeny.ai/job/software-engineer-elyos-london-y1ypb7z1gs7x) — London, United Kingdom - [Sales Development Rep](https://feeny.ai/job/sales-development-rep-elyos-london-xz9v6fh2ay95) — London, United Kingdom - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-elyos-london-7m7w51n1sz75) — London, United Kingdom - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-goodleap-san-francisco-qyydbp435wq6) — San Francisco, CA - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-magical-san-francisco-g4f0d25641ak) — San Francisco, CA - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-hinge-health-bengaluru-8j0n664781dh) — Bengaluru, India - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-valon-tech-new-york-rn5aq8ctnem7) — New York, NY - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-scopely-san-francisco-california-xwe2rq59zaa3) — San Francisco California, United States