--- title: 'Staff Software Engineer, Fullstack at Findhelp, A Public Benefit Corporation' canonical: 'https://feeny.ai/job/staff-software-engineer-fullstack-findhelp-a-public-benefit-corporation-austin-9awbvq4fpk10' type: 'job' last_seen: '2026-09-08' --- # Staff Software Engineer, Fullstack at Findhelp, A Public Benefit Corporation - **Company:** Findhelp, A Public Benefit Corporation - **Location:** Austin, TX - **Compensation:** $114k–$143k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-12-11 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/findhelp/2be504de-63db-4e6d-8a2a-8bab59508303 ## Job description The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation.  R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp’s mission of connecting all people in need and the programs that serve them with dignity and ease. As a Staff Software Engineer, you will be a technical leader within a cross-functional team, driving the architecture and end-to-end delivery of major, high-impact platform features that directly serve our mission. This role requires applying deep technical expertise to solve complex, ambiguous engineering challenges and mentor the team to raise the overall quality bar. Responsibilities and Duties: - Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end user experience. - Drive the planning and design of new services and platform components, with a keen focus on scalability, security, and maintainability across the entire system. - Explore and integrate machine learning and data science techniques to enhance service matching, platform search capabilities, and operational efficiency. - Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming sessions to uphold team standards and best practices. - Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. - Lead efforts to improve platform health by proactively identifying and executing on refactoring and modernization opportunities. - Collaborate closely with Product Managers, Designers, and other engineering teams in a highly cross-functional environment, often serving as the primary technical contact. Qualifications: - 5-7 years of progressive professional experience as a Software Engineer. - Demonstrated ability to design, plan, and lead the technical execution of large-scale, cross-team projects with significant business impact. - Proven capacity to elevate the technical proficiency of the team, serving as a primary reviewer, technical lead, and mentor for engineers at all levels. - Expertise in architecting, documenting, and leading the implementation of new services and complex system components, emphasizing performance and longevity. - Strong communication skills, both written and verbal, for technical collaboration and documentation. - Deep expertise in relational databases (e.g., SQL, ORMs) and practical experience with non-relational databases. - Expertise in web performance strategies, optimization techniques, and observability/monitoring for mission-critical systems. - Strong experience with our primary stack: Python (or similar backend language) and ReactJS (or similar modern frontend framework). - Extensive practical experience designing and operating services within a microservices architecture or distributed system. - Direct experience with cloud platforms, specifically GCP (Google Cloud Platform), including managed services, security, and deployment (e.g., Kubernetes, Cloud Functions). Physical demands and work environment - This job is based on-site in Austin, TX or Madison, WI with the opportunity to work remotely on Fridays. - This is largely a sedentary role. - Limited travel may be required. - Standard office equipment is used, such as laptops, monitors and headsets, if needed. We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado ## About Findhelp, A Public Benefit Corporation ## Company Overview - **One-liner**: Findhelp provides a digital platform that connects people to social care resources, enabling healthcare, government, and other organizations to coordinate services and manage benefits enrollment with dignity and ease. - **Entity Type**: Private (Public Benefit Corporation, Certified B Corp) - **Headquarters**: Austin, Texas, USA (with hub offices in Madison, Wisconsin and Denver, Colorado) - **Founded**: 2010 - **Founders**: Not publicly listed on the provided sources; the company was founded as a benefit corporation. ## Core Business - Primary industry: Social Care Technology / Healthcare IT / Social Determinants of Health (SDOH) Infrastructure - Target customers: Health systems, government agencies, payers, employers, nonprofit organizations, and educational institutions (B2B, Enterprise) - Mission: “Connect all people and the programs that serve them, with dignity and ease.” The company aims to “power the American safety net.” ## Products & Services - **Findhelp Platform**: A unified digital infrastructure for social care coordination. Includes: - **Screening & Referrals**: Tools to assess social needs, make closed-loop referrals, and connect individuals to pre-vetted community programs. - **Marketplace Fulfillment**: Direct ordering and payment for essential goods and services (e.g., transportation, meals, diapers) to meet immediate SDOH needs. - **Analytics & Reporting**: Actionable insights, holistic care records, and trend analysis for data-driven decision-making. - **System Integrations**: Seamless connections with electronic health records and other systems of record, maintaining privacy and security. - **Uno Health (Acquired)**: Technology that modernizes access to public benefits (e.g., eligibility checking, document upload). Now integrated into the Findhelp platform. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: 70+ million users, 825+ customers, 970k+ program locations across 50 states; 245+ employees - **Notable Investors/Partners**: Not explicitly listed in provided sources; the company is a certified B Corp and a public benefit corporation - **Growth Signals**: Acquired Uno Health in 2025 to create an integrated digital system for public benefits access; expanding marketplace fulfillment capabilities; growing headcount (245+ employees, up from earlier years). ## Competitive Advantages - **Largest engaged social care network**: Proprietary database of hundreds of thousands of pre-vetted program locations, giving customers a curated, trustworthy starting point. - **Integrated platform**: Covers the full workflow – screening, referral, fulfillment, analytics, and integrations – reducing fragmentation. - **Trust & privacy**: Protects social care information under the same strict standards as personal health information (PHI); maintains rigorous compliance certifications. - **Mission-driven B Corp**: Certified B Corp status attracts partners and talent aligned with social impact. - **Proven scale**: 70M users and 825+ customers demonstrate enterprise-grade reliability and network effects. ## Strategic Focus - **Expand marketplace fulfillment**: Scaling direct delivery of goods and services to address immediate needs and close the loop on social care. - **Deepen public benefits integration**: Leveraging the Uno Health acquisition to simplify eligibility checks, document submission, and enrollment for programs like SNAP, Medicaid, etc. - **Strengthen partnerships**: Working with health systems, governments, and payers to embed social care into existing workflows. - **Continue data-driven innovation**: Enhancing analytics and reporting to help customers measure impact and optimize programs. ## Why Work Here - **Culture & Mission**: “Purpose and performance” – a mission-driven environment focused on making meaningful change in social care. Employees describe it as “the most impactful work you’ve done.” - **Work Model**: Hybrid – in-office Monday through Thursday in Austin, Madison, or Denver; remote on Fridays. The company values in-person collaboration for fast-paced, fluid communication. - **Perks & Benefits**: Competitive medical/dental/vision (including no-cost HSA), FSA, 100% employer-paid STD/LTD, PTO, paid holidays, volunteer time off, parental & compassionate leave, flex days. Learning & development: LinkedIn Learning, book purchasing program, technical fellowship, team offsites. Office perks: free meals & snacks, onsite gym, pet-friendly spaces, employee resource groups. - **Hiring Process**: Thoughtful and thorough – application with mission-alignment questions, phone screen, technical interviews, then a formal offer. ## Sources 1. [company.findhelp.com/about](https://company.findhelp.com/about/) – Company overview, mission, stats, culture 2. [company.findhelp.com/about/careers](https://company.findhelp.com/about/careers/) – Careers page with benefits, perks, work model 3. [jobs.lever.co/findhelp](https://jobs.lever.co/findhelp) – Active job listings and company description 4. 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