--- title: 'Staff Software Engineer - Orders Platform at Owner.com' canonical: 'https://feeny.ai/job/staff-software-engineer-orders-platform-owner-com-united-states-788b3x124n85' type: 'job' last_seen: '2026-11-10' --- # Staff Software Engineer - Orders Platform at Owner.com - **Company:** Owner.com - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.ashbyhq.com/owner/8e9cb0dc-12e3-4554-b5f9-5238f4ef4280 ## Job description ## About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an [Owner.com](http://Owner.com) website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. ## Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! ## Role Overview Owner is the leading all-in-one platform for independent restaurants. Orders Platform is the system that takes, tracks, and settles every order a restaurant handles with the upmost reliability (even through internet outages). We're looking for a Staff Engineer to help own and evolve the core of that platform as we scale to more and more restaurants. You'll work on problems that look very different from a traditional backend role: event-sourced data storage, data reconciliation, cost-effective observability, code distribution across thousands of devices via Kotlin Multiplatform, and restaurant workflows that must behave correctly even when part of the system disappears halfway through an operation. This is a high-ownership, hands-on role. You'll be a technical anchor for the Orders Platform team, setting platform direction, raising the bar on correctness, and helping the team move fast on a system restaurants depend on every day. ## Why we’re looking for you Orders are the heartbeat of a restaurant. Our tier zero platform is built on patterns such as event sourcing and conflict-free replicated data types (CRDTs) to support an offline-first point of sale and ordering via Owner’s online and white-labeled app experiences. It relies on a small group of people, with high agency, who understand those patterns deeply. We need another Staff-level engineer who can reason about this kind of system quickly, share the architectural load with the rest of the team, and make the platform more resilient as the team and the business grow. Our Tech Stack - Core patterns: Event sourcing, Fog/cloud distribution (we run a version of our server code in every restaurant on a point of sale device), caching of critical data to support offline mode, app distribution, and device configuration. - Languages: Kotlin, Typescript, React/React Native - Infrastructure and observability: Kubernetes, ArgoCD, Datadog, Postgresql, SQLite, OpenTelemetry Collectors, Kafka. The impact you'll have - Act as an architect within the Orders Platform team, setting technical direction for how orders are modeled, stored, replicated, and reconciled - Design and build event-sourced and replicated-state systems that stay correct under retries, network partitions, concurrent edits, and partial failure - Partner closely with Product, Payments, Reporting, and the engineers on our point of sale and mobile surfaces to ship reliable ordering flows end to end - Review designs and code, mentor engineers, and help the team build deep fluency in these patterns - Improve observability, replay, and recovery so we can find and fix order-state problems quickly while minimizing costs. - Reduce bus factor risk by sharing context and documenting how the platform works ## What we’re looking for You have a track record of building correctness-critical distributed systems. Required experience - Hands-on experience with event sourcing, CRDTs, or comparable approaches to replicated and offline-first data (for example, sync engines or conflict resolution layers) - Experience with idempotency, optimistic concurrency, event replay, projections, and reconciliation - Comfort reasoning about "what happens if this node disappears halfway through the operation?" and designing for it - Ability to pick up a specialized technology quickly and make it more robust - Staff-level experience leading technical direction without losing touch with the code - Clear written and verbal communication, and a habit of making complex systems easier for others to understand Payments and ordering backend experience preferred - Backend experience in payment or ordering systems - Ability to partner with our payments and reporting team while owning the order side of money-moving flows Customer Obsession & Empathy - Being unafraid to work directly with restaurants to solve their needs (including in person visits, phone/text communication, and more). - Ideally, but not required, you have experience working in restaurants, retail, or IT at some point in your career. ## Compensation and benefits - The estimated starting base salary range for this role is $240K-$260K USD depending on level, location and experience, plus a generous pre-IPO equity package - Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. ## #LI-AB1 ## About Owner.com ## Company Overview - **One-liner**: Owner.com provides an all-in-one AI-powered platform for independent restaurants to build websites, drive online orders, create branded apps, and automate marketing, acting as a Shopify‑meets‑HubSpot for the food industry. - **Entity Type**: Private (Series C; raised $120M in latest round) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Adam Guild (CEO) and Dean Bloembergen (CTO) ## Core Business - **Primary industry**: Restaurant technology / Food & beverage SaaS - **Target customers**: Independent restaurants and local businesses (B2B, SMB) - **Mission**: To help local businesses succeed online by providing a complete growth system that lets them compete with large corporations. ## Products & Services - **AI‑Powered Website & Branded App**: Custom, commission‑free online ordering for restaurants, including guest management and marketing automation. - **Automated Marketing Platform**: Email and text marketing campaigns driven by AI, designed to increase customer retention and order frequency. - **Customer Relationship Management (CRM)**: Tools to manage customer data, preferences, and loyalty programs. - **Delivery Without Commission**: Owner enables restaurants to accept orders directly without paying third‑party delivery fees. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$182.2M** (8 rounds), including a $120M Series C; annual revenue estimated at **$15M** (LinkedIn data) — the company itself describes “tens of millions in revenue.” - **Notable Investors**: Benchmark, Headline, Redpoint; individual investors include Fidji Simo (former Instacart CEO), Dharmesh Shah (HubSpot co‑founder), Jack Altman (Lattice CEO), Alex Bard, and others. - **Growth Signals**: - Headcount grew **109.8% YoY** to **507 employees** (as of mid‑2026). - Global presence across 48 countries, with major hubs in San Francisco, Toronto, Colombia, and Mexico. - Over **100,000+ restaurants** served, processing hundreds of millions of orders. ## Competitive Advantages - **All‑in‑One Platform**: Combines website, app, ordering, marketing, and CRM in a single solution — replacing the need for multiple tools. - **Zero Commission on Orders**: Direct ordering removes third‑party delivery fees, a major pain point for independent restaurants. - **AI‑First Strategy**: Uses artificial intelligence for marketing automation, personalization, and customer insights, differentiating from traditional restaurant tech providers. - **Speed & Ownership Culture**: Emphasizes rapid execution and individual ownership, enabling fast product iteration and customer responsiveness. ## Strategic Focus - **Scale Beyond Restaurants**: Vision to extend the platform to all local business types (e.g., pizzerias, retail, services) after perfecting the restaurant use case. - **Deepen AI Capabilities**: Building AI that “every local business owner will use to succeed” — likely expanding automation, predictive analytics, and natural language interfaces. - **International Expansion**: Growing team globally (48 countries) with remote‑first operations; hiring aggressively in engineering, sales, and customer success. ## Why Work Here - **Culture & Values**: “Build as an Owner,” “Move fast, deliver excellence,” “Obsess over customers,” “Bring good energy,” and “Scale yourself” — reinforced weekly at all‑hands meetings. - **Remote‑First**: Most roles are fully remote, with occasional in‑person collaboration in San Francisco or Toronto sales hub. - **Compensation & Benefits**: - Competitive base salary (e.g., $135k–$150k for People Business Partner role) - Generous pre‑IPO equity package - Comprehensive health, dental, and vision insurance - Unlimited / flexible PTO + extra perks (lifestyle stipend, monthly good‑vibes budget) - **Engineering Culture**: High talent density; teams include alumni from Shopify, HubSpot, DoorDash, ServiceTitan, Stripe, and Rappi. Focus on fast learning (“reading is a superpower”) and data‑driven decisions. - **Growth Trajectory**: Hyper‑growth startup with 68+ open roles across engineering, product, sales, and operations — significant opportunity for career acceleration. ## Sources 1. [owner.com/careers](https://www.owner.com/careers) 2. [owner.com/leadership](https://www.owner.com/leadership) 3. [LinkedIn Company Page – Owner.com](https://www.linkedin.com/company/owner-com) 4. [Lever Job Posting – People Business Partner](https://jobs.lever.co/owner/a1afd527-13b3-4e32-a6d5-515acf5d6bcb) 5. [LinkedIn Jobs Page – Owner.com](https://www.linkedin.com/company/owner-com/jobs) ## Other roles at Owner.com - [Head of Design, Consumer](https://feeny.ai/job/head-of-design-consumer-owner-com-san-francisco-zt5p2zgktp3s) — San Francisco, CA - [Workforce Manager, Support](https://feeny.ai/job/workforce-manager-support-owner-com-united-states-nga459p0bw74) — United States - [Senior Manager of Customer Success (Enterprise)](https://feeny.ai/job/senior-manager-of-customer-success-enterprise-owner-com-united-states-fvwm4w8wgr23) — United States - [Creative Director, Performance Marketing](https://feeny.ai/job/creative-director-performance-marketing-owner-com-san-francisco-san2fy5c5prj) — San Francisco, CA - [Staff Product Manager, In Store Offerings](https://feeny.ai/job/staff-product-manager-in-store-offerings-owner-com-united-states-or-qcm6epe6817e) — United States OR, Canada - [Sales Enablement Manager, Account Executives](https://feeny.ai/job/sales-enablement-manager-account-executives-owner-com-toronto-0gemeyb0a4qb) — Toronto, Canada - [POS Customer Success Manager, LATAM](https://feeny.ai/job/pos-customer-success-manager-latam-owner-com-colombia-t0pb71nf3n5t) — Colombia - [QA, Customer Success Manager, LATAM](https://feeny.ai/job/qa-customer-success-manager-latam-owner-com-colombia-4tbshg5qbwqv) — Colombia - [Customer Success Manager - Costa Rica](https://feeny.ai/job/customer-success-manager-costa-rica-owner-com-costa-rica-vsd7yys8dj71) — Costa Rica - [Customer Success Manager - Mexico](https://feeny.ai/job/customer-success-manager-mexico-owner-com-mexico-bw588gydtz8j) — Mexico