---
title: 'Staff Software Engineer — Tech Lead, Backend at Conviva'
canonical: 'https://feeny.ai/job/staff-software-engineer-tech-lead-backend-conviva-beijing-56h1zft46fjq'
type: 'job'
last_seen: '2026-09-09'
---

# Staff Software Engineer — Tech Lead, Backend at Conviva

- **Company:** Conviva
- **Location:** Beijing, China
- **Posted:** 2026-06-30
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.conviva.ai/careers/job/7789807003?gh_jid=7789807003

## Job description

Conviva is the first and best place to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Conviva computes quality of experience across all users and all devices, in real time. We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.

We are looking for a Tech Lead who leads through technical excellence, not management authority. You will define backend architecture, elevate the engineering team in Beijing, and drive Conviva's AI-native platform evolution.

Join us at the frontier of the agent analytics revolution, where we are defining the future of AI-native platforms. We offer a high-impact role where strategy meets technical craft, empowering you to shape our architecture while leveraging an AI-first development culture. This is a rare opportunity to join a team that prioritizes building and moving fast, backed by competitive compensation, equity, and comprehensive benefits.

What Success Looks Like

- Own architecture for Conviva's high-scale, real-time data platform.
- Lead design reviews and drive key decisions on distributed systems, OLAP, and streaming infrastructure (ClickHouse, Kafka, Druid).
- This role operates in an AI-assisted engineering environment. We expect active, fluent use of AI coding and agentic tools as part of normal engineering workflow — not as a productivity bonus, but as a baseline. Use AI coding tools (e.g., Claude Code, Cursor, Copilot) as a standard part of your workflow — for prototyping, code review acceleration, design exploration, and technical documentation.
- Integrate AI/agentic capabilities: LLM pipelines, agent observability, intelligent data modeling.
- Mentor engineers through code reviews, design pairing, and knowledge sharing.
- Set the technical bar—your code, architecture decisions, and engineering habits are what others build toward.
- Identify and grow future tech leads; champion code quality, testing, and CI/CD discipline.
- Partner with Product and cross-regional engineering teams to translate business needs into scalable solutions.
- Drive end-to-end delivery: design → development → testing → production monitoring.
- Communicate technical tradeoffs clearly to senior stakeholders in English.

## Who You Are

- BS in Computer Science or equivalent; MS/PhD a plus.
- 8+ years of software engineering, with 5+ years in data platforms or high-scale backend systems.
- Hands-on experience with big data platform stacks, including but not limited to Spark, ClickHouse, Druid, and Kafka.
- Demonstrated understanding and practical experience with AI Agent systems, including LLM pipelines, agent observability, or intelligent data modeling.
- Leads through technical influence—trusted for solving hard problems, not for holding a title.
- Track record of mentoring engineers and making them measurably more competitive.
- Proficient in either of the programming languages: Python, Go, Java, Scala, or Rust.
- Actively uses AI coding tools (Cursor, Claude Code, GitHub Copilot) in daily engineering work.
- Thrives in ambiguity; communicates clearly across distributed teams in multiple time zones.
- Excellent English communication skills, both verbal and written.

Bonus Points

- Experience with LLM application backends, agentic systems, RAG, or LLM-ops tooling.
- Familiarity with agent frameworks (LangChain, LangGraph, CrewAI) and production deployment patterns.

To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit [www.conviva.ai.](https://www.conviva.ai/)

## About Conviva

## Company Overview
- **One-liner**: Conviva is a consumer-perspective analytics platform for the agentic era, using full-census client-side telemetry to provide real-time insights into digital experiences across apps, websites, and AI agents.
- **Entity Type**: Private (Privately Held) — $110M total funding across 7 rounds
- **Headquarters**: Foster City, California, United States
- **Founded**: 2006
- **Founders**: Dr. Hui Zhang, Dr. Ion Stoica, Aditya Ganjam, Jibin Zhan

## Core Business
- **Primary industry**: Digital Experience Monitoring (DEM), analytics, and software development
- **Target customers**: B2B — streaming platforms, media companies, and any organization running consumer-facing digital products (apps, websites, AI agents)
- **Mission**: "Reimagining consumer-perspective analytics" — turning every digital interaction into outcome-based intelligence that reveals how experiences truly perform and drive results

## Products & Services
- **Conviva Platform (Consumer-Perspective Analytics)**: A SaaS analytics platform that ingests full-census client-side telemetry (sensors on 99% of devices) and uses a patented stateful analytics engine to continuously analyze every session and conversation. It exposes behavioral patterns, connects them to business outcomes, and surfaces opportunities for improvement in real time. Supports apps, websites, and AI agents.
- **Digital Product Insights**: A new offering built for the agentic era, providing experience analytics for apps, websites, and AI agents — measuring outcomes, friction, and risk once AI is deployed in production.
- **Time-State Data Platform**: Conviva’s underlying data platform that enables explainable, real-time analysis of complex systems (originally built for video QoE, now extended to agentic AI).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding of **$110M** (as of latest round)
- **Notable Investors/Partners**: Foundation Capital, Kalaari Capital, Notable Capital; also backed by multiple venture rounds and corporate investors. Partners include major streaming platforms (Fox, Peacock).
- **Growth Signals**:
  - 267 employees (+4.8% YoY) operating across 12 countries including India, China, UK, Spain, Brazil
  - Named a **Leader in Digital Analytics by G2 Winter 2026**
  - Recognized as a **Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring**
  - Processes **5 trillion+ events/day** with **12 billion+ metric computations/minute**
  - 7 billion+ sensors deployed on devices

## Competitive Advantages
- **Full-census, client-side telemetry** (not sampling) — every interaction is captured, providing a complete view of consumer experience
- **Patented stateful analytics engine** that connects behavioral patterns to outcomes in real time
- **Unmatched scale**: 99% sensor coverage on devices, handling trillions of events daily
- **Agentic AI readiness**: Extending its analytics to measure the behavior, efficiency, and failure modes of AI agents in production — a frontier few competitors address
- **Industry-first achievement**: Only intelligence layer that links consumer engagement patterns to business outcomes at any scale

## Strategic Focus
- **Expanding from video experience analytics into agent experience analytics** — measuring how effectively AI agents reach outcomes, how much friction they introduce, and where breakdowns occur across real customer interactions
- **Reducing data warehouse costs** by providing actionable intelligence that lowers the need for massive raw data storage
- **Improving MTTD (Mean Time to Detection)** and overall customer satisfaction for digital products

## Why Work Here
- **Culture highlights**: Values include "growth mindset," "ownership & urgency," "curiosity & desire to learn," "positive energy & intent," "eagerness to understand & solve customer problems," and "instinct to act & help." Emphasis on collaboration, accountability, and innovation.
- **Remote/hybrid/office policy**: Offices in **Silicon Valley (Foster City, CA)**, **Bengaluru, India**, and **Beijing, China**. The Bengaluru office features a "work-from-anywhere atmosphere" with active communal spaces and quiet zones; the Foster City HQ is an open workspace with sweeping views. Not explicitly remote-first, but flexible work environment is described.
- **Notable perks**:
  - Daily catered lunches, snacks, and beverages
  - Gym & shower facilities, bike storage, outdoor courtyard
  - EV charging stations
  - Shuttle service to Hillsdale Caltrain Station (Foster City)
  - Health insurance, wellness programs, retirement plans (varies by region)
  - Career coaching, internal leadership development, funding for personal/professional development
  - Corporate social responsibility: volunteer time off, donation matching
  - Inclusivity & belonging initiatives, cultural celebrations
- **Engineering culture**: Innovation-driven, working on big data streaming, real-time analytics, and AI agent measurement. Teams are technical (146 people in technical roles), with alumni going to Google, Amazon, Apple, Roku, etc. Talent sourced from top tech companies (Amazon, Google, New Relic, Akamai).

## Sources
1. [conviva.ai](https://www.conviva.ai/)
2. [conviva.ai/careers](https://www.conviva.ai/careers/)
3. [conviva.ai/conviva-leadership](https://www.conviva.ai/conviva-leadership/)
4. [linkedin.com/company/conviva](https://www.linkedin.com/company/conviva)
5. [conviva.ai/job-listings](https://www.conviva.ai/job-listings/)

## Other roles at Conviva

- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-conviva-foster-city-bks8s50ch8sz) — Foster City, CA
- [IT Manager](https://feeny.ai/job/it-manager-conviva-foster-city-kgzkx8ty806a) — Foster City, CA
- [AI Engineer, Agent Analytics & Optimization (DPI)](https://feeny.ai/job/ai-engineer-agent-analytics-optimization-dpi-conviva-foster-city-1xpgmpxk06th) — Foster City, CA
- [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-conviva-foster-city-d2z8vr7xh2p2) — Foster City, CA
- [Principal Product Builder, Agent Analytics & Optimization](https://feeny.ai/job/principal-product-builder-agent-analytics-optimization-conviva-foster-city-t4gzh8kg776x) — Foster City, CA
- [Product Manager, Agent Analytics and Optimization](https://feeny.ai/job/product-manager-agent-analytics-and-optimization-conviva-foster-city-qmyveck5xfc8) — Foster City, CA