---
title: 'Staff Software Engineer (Voice AI Platform) at Taxo'
canonical: 'https://feeny.ai/job/staff-software-engineer-voice-ai-platform-taxo-new-york-ambbgtw03bxb'
type: 'job'
last_seen: '2026-09-09'
---

# Staff Software Engineer (Voice AI Platform) at Taxo

- **Company:** Taxo
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/taxo/d346f430-b8ac-4a82-95dc-245ea28d1081

## Job description

## THE MISSION

"Leading healthcare into the agentic era."

Every day, millions of patients sit on hold just to schedule an appointment, ask a billing question, or get a prescription refill. The front desk of a specialty clinic is a high-stakes environment where every missed call or delayed refill impacts patient care. It’s broken. We’re fixing it.

Taxo builds the definitive Voice AI agent for specialty healthcare — handling patient intake, complex scheduling, prescription refills, and triage with human-level nuance. Our agents integrate deeply with EHR/PMS systems and are tailored to each provider’s unique clinical workflows, so patients get fast, accurate answers instead of hold music.

## THE OPPORTUNITY: FROM 0 TO GLOBAL SCALE

We aren’t just “testing the waters.” We’ve secured major agreements with conglomerate healthcare groups across the US, UK, and KSA. The demand is massive, the contracts are signed, and we need to build — fast.

As our Founding Engineer, you won’t just be writing code — you’ll be architecting the backbone of a global healthcare platform. You’ll have a massive stake in the product direction, the culture, and the technical legacy of Taxo.

## WHAT YOU’LL DO

- Ship 0 → 1: Transform complex healthcare workflows into seamless, automated voice experiences. Design, build, and scale the core voice AI platform from real-time speech processing to intelligent call routing.
- Architect for Scale: Build systems capable of serving hundreds of thousands of patients across three continents. Own the infrastructure that makes sub-second response times possible at global volume.
- Product Engineering: Act as a true partner in product discovery — knowing when to build for perfection and when to ship for speed. Collaborate directly with the founder and healthcare professionals to translate complex clinical SOPs into intelligent agent behaviors.
- Integrate Deep: Develop and fine-tune integrations with EHR/PMS systems, ensuring seamless data flow between our voice agents and provider systems.
- Set the Standard: Establish engineering best practices, from CI/CD pipelines to AI integration patterns. Build for HIPAA, SOC 2, and the operational rigor that healthcare demands.
- Shape the Company: Influence engineering culture, hiring, and technical standards as the team grows around you.

## THE STACK

We move fast with a modern, scalable toolkit:

- Frontend: React, Next.js
- Backend: Node.js (TypeScript)
- Data & Infrastructure: Postgres, Redis, AWS, Terraform
- Intelligence: Leading-edge LLMs and Voice AI integration

## WHO YOU ARE

- The Veteran: 5+ years of experience building production software, with a demonstrated track record of impact at a top-tier tech company or high-growth startup. You’ve lived through the chaos and you thrive in it.
- The Architect: You’ve built at scale before. You understand the nuances of serving large enterprise clients and high-volume end-user bases. You can design, build, and scale production-grade distributed systems.
- The AI Enthusiast: You stay current with AI/ML developments and are excited to implement them in practical, high-impact ways. Experience with voice, NLP, conversational AI, or real-time audio/speech systems is a major plus.
- The Owner: You are opinionated about code quality and user experience. You don’t need a roadmap — you help draw it. Comfortable with rapid iteration, experimentation, and learning from failure.
- Bonus: Experience with telephony systems (SIP/VoIP), healthcare data standards (HL7/FHIR), or HIPAA-compliant infrastructure.

## WHY TAXO

We are solving a trillion-dollar problem in one of the world’s most essential industries. With global enterprise backing and a clear path to expansion, this is a rare chance to join as a founding member with “day one” impact and “year five” stability.

- 💰 Founding-Level Equity — 0.5–2%. You’re not joining a team, you’re building a company. Your stake reflects that.
- 🧠 Frontier AI Work — Voice agents, real-time inference, healthcare-grade accuracy. This is the cutting edge.
- 🏥 Impact That Matters — Every feature you ship directly improves how millions of patients access care.
- 💻 Competitive Compensation — Including health coverage, unlimited PTO, and the flexibility to do your best work.
- 🌍 Global From Day One — US, UK, and KSA operations. Build for the world, not just one market.

## HOW WE WORK

Taxo is a small, fast, high-conviction team. We don’t do bureaucracy. We don’t do “that’s not my job.” We believe the best products are built by people who care deeply about the problem, move with urgency, and hold themselves to an impossibly high standard.

If you want to be a founding engineer at a company that’s changing how healthcare works — we’d love to hear from you.

## About Taxo

## Company Overview
- **One-liner**: Taxo builds agentic AI for specialty clinics, automating the full spectrum of administrative operations such as patient intake, scheduling, insurance verification, and revenue cycle management.
- **Entity Type**: Private (no public funding rounds or investors disclosed; appears bootstrapped or early-stage)
- **Headquarters**: New York City, United States
- **Founded**: 2024
- **Founders**: Not publicly listed

## Core Business
- Primary industry: Healthcare IT / AI-powered administrative automation
- Target customers: B2B – specialty clinics, private medical practices, and healthcare organizations
- Mission or purpose: “Every patient deserves exceptional care — no matter who they are, where they are, or when they need it.” The company aims to eliminate administrative bottlenecks that delay patient care.

## Products & Services
- **Taxo Platform**: An omnichannel, AI-driven system that manages the entire patient journey — from referrals and scheduling to eligibility checks, claims processing, and reminders. It integrates with existing EHR systems and supports over 100 languages. The platform is HIPAA compliant and SOC 2 Type II certified. Type: SaaS / AI Agent platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company, no reported funding rounds)
- **Key Metric**: Not publicly available (revenue not disclosed; 8 employees as of recent estimate, but actively hiring senior roles)
- **Notable Investors/Partners**: Not publicly available (no investors or strategic partners named)
- **Growth Signals**: Active hiring for senior engineering and leadership roles (Staff Software Engineer, Head of Growth & Partnerships) via [taxo.ai/careers](https://taxo.ai/careers); built their own AI platform with HIPAA/SOC 2 compliance; focus on “capacity unlocked” metrics (e.g., “see 0% more patients without adding front-desk seats”).

## Competitive Advantages
- **Deep vertical focus** on specialty clinics, a complex and underserved segment of healthcare administration.
- **Agentic AI** that handles the entire patient journey autonomously, not just isolated tasks.
- **Security-first approach**: HIPAA compliant and SOC 2 Type II certified, meeting the highest data protection standards.
- **Multilingual capability** (100+ languages) helps clinics serve diverse patient populations without additional staff.
- **Omnichannel** (phone, text, web) ensures no patient is left waiting.

## Strategic Focus
- Continue building and scaling the AI platform to cover more administrative workflows.
- Expand into new specialties and geographies, starting with the US market.
- Hire top-tier engineering and growth talent to accelerate product development and market adoption.

## Why Work Here
- **Mission-driven work**: Direct impact on reducing patient wait times and improving access to care.
- **Ownership and autonomy**: Described as “no layers of bureaucracy” – employees own meaningful work from day one.
- **Hybrid workspace**: Employees engage in a combination of remote and on-site work; NYC-based office.
- **Notable perks**: Not detailed, but emphasis on working alongside “people who are among the best at what they do” and solving nuanced, hard problems.
- **Recently posted roles**: Staff Software Engineer (Voice AI), Staff Software Engineer (Healthcare Intelligence), Full Stack AI Engineer, Head of Growth & Partnerships.

## Sources
1. [taxo.ai – official website](https://taxo.ai/)
2. [taxo.ai – About page](https://taxo.ai/about/)
3. [taxo.ai – Careers page](https://taxo.ai/careers)
4. [Built In – Taxo company profile](https://builtin.com/company/taxo)

Note: The domain `taxo.com` resolves to a separate tax-information website, while the healthcare AI company operates at `taxo.ai`. The careers link provided (`jobs.ashbyhq.com/taxo`) corresponds to this AI company.

## Other roles at Taxo

- [Staff Software Engineer (Healthcare Intelligence)](https://feeny.ai/job/staff-software-engineer-healthcare-intelligence-taxo-new-york-zvrp16edqpg4) — New York, NY
- [Head of Growth & Partnerships](https://feeny.ai/job/head-of-growth-partnerships-taxo-new-york-v7ax4sdv5rp5) — New York, NY