--- title: 'Staff Software Engineer at Zeta Global' canonical: 'https://feeny.ai/job/staff-software-engineer-zeta-global-bengaluru-vzsgfxaw033r' type: 'job' last_seen: '2026-09-17' --- # Staff Software Engineer at Zeta Global - **Company:** Zeta Global - **Location:** Bengaluru, India - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-09-17 - **Apply:** https://job-boards.greenhouse.io/zetaglobal/jobs/6179911004 ## Job description Staff Software Engineer About the role: We are hiring a hands-on Staff Software Engineer to provide technical leadership for our Forecasting and Recommendations platforms, with a strong focus on production-grade AI and agentic systems. This role centers on designing, building, and operating high-throughput, low-latency distributed systems that power forecasting, recommendations, and AI-driven decisioning at scale. You will work deeply in backend systems, infrastructure, and AI application architecture, while remaining accountable for reliability, observability, and operational excellence. We are looking for an engineer who can contribute immediately, has shouldered real production incidents, and brings strong judgment around building stable, observable, and scalable systems, including modern agentic and LLM powered applications. What You’ll Do : - Design, build, and operate systems supporting forecasting, recommendations, and agentic AI workflows in production. - Write production-quality code daily; own services end-to-end from design through on-call and incident resolution. - Architect low-latency, high-throughput SaaS services, including APIs, data pipelines, model inference, and agent orchestration. - Build and maintain production-grade agentic applications, including tool-using agents, workflow orchestration, and guardrails. - Work fluently with foundational LLMs (e.g., GPT, Claude, Gemini Pro), selecting appropriate models and deployment patterns based on latency, cost, and reliability tradeoffs. - Use frameworks and tooling such as LangChain, voice agents, and related ecosystems to accelerate development—while enforcing production discipline. - Embrace AI-assisted development workflows (e.g., Cursor, GitHub Copilot, vibe coding paradigms) to move quickly without sacrificing quality. - Champion observability and reliability: metrics, logging, tracing, alerting, and post-incident analysis. - Lead and participate in production incident response, retrospectives, and systemic fixes. - Identify architectural risks early and make design decisions that prevent outages and scalability issues. - Reduce complexity across services, infrastructure, and processes to improve stability and team velocity. - Provide technical guidance across teams and participate in architectural reviews beyond your immediate domain. What We’re Looking For : - 12+ years of professional software engineering experience building and operating production-grade distributed systems. - A strong track record of hands-on ownership of business-critical services, including measurable improvements in latency, throughput, stability, or cost. - Deep expertise in systems design, including service boundaries, concurrency, data modeling, failure handling, and scalability tradeoffs. - Production experience supporting machine learning–driven systems (forecasting, recommendations, or similar), with emphasis on serving, pipelines, and infrastructure. - Expert-level experience with AWS, including designing, deploying, and operating large-scale cloud-native systems. - Strong hands-on experience with Kubernetes, containerized microservices, and modern CI/CD pipelines. - Experience operating software in both on-prem data center and AWS cloud environments. - Fluency with modern AI-assisted development tools (e.g., Cursor, GitHub Copilot) and comfort working in “vibe coding”–style workflows that favor fast iteration, tight feedback loops, and continuous refactoring. - Proficiency in one or more backend languages commonly used for large-scale systems (e.g., Python, Java, Go, Scala). - Bachelor’s or master’s degree in computer science, Mathematics, or a related field, or equivalent practical experience. Staff-Level Expectations In this role, you are expected to: - Be a prolific, hands-on contributor who raises the bar through example. - Own and deeply understand large portions of the codebase and system architecture. - Simplify complex systems to increase team velocity and reliability. - Balance technical, analytical, and product constraints to deliver pragmatic solutions. - Set short- to medium-term (6–12 month) technical direction for your domain. - Influence standards and architectural decisions across teams through credibility and collaboration. - Ship multiple large services, shared libraries, or major infrastructure improvements. ## Why Join This Team - Build and operate mission-critical systems that power forecasting and recommendations at scale. - Work in an environment that values execution, pragmatism, and modern engineering workflows. - Operate at true Staff scope with real architectural ownership and hands-on impact. - Solve hard systems problems with meaningful business outcomes. Company Summary Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Zeta Global is a leading AI-powered marketing technology company that enables enterprise brands to acquire, grow, and retain customers through intelligent, data-driven engagement. At the center of its innovation is the Zeta Marketing Platform (ZMP), which unifies customer data, identity, and advanced analytics to transform billions of data signals into actionable marketing intelligence and measurable business outcomes. Publicly traded on the New York Stock Exchange (NYSE: ZETA), Zeta is redefining modern marketing with Athena by Zeta™, a superintelligent, conversational agent embedded in ZMP that personalizes the marketer’s workspace, surfaces platform generated insights through natural dialogue and recommends next-best actions to help brands accelerate and optimize their marketing outcomes. ## About Zeta Global ## Company Overview - **One-liner**: Zeta Global is an AI-powered marketing cloud platform that unifies identity, intelligence, and omnichannel activation to help enterprise brands acquire, grow, and retain customers. - **Entity Type**: Public (NYSE: ZETA) - **Headquarters**: New York, NY, USA - **Founded**: 2007 - **Founders**: David A. Steinberg and John Sculley (former Apple CEO and Pepsi President) ## Core Business - Primary industry/industries: Marketing technology (MarTech), Advertising technology (AdTech), Artificial Intelligence - Target customers: Enterprise brands and scaled enterprises (defined as customers generating at least $100,000 in trailing twelve-month revenue); over 450 such customers across diverse verticals - Mission or purpose statement: "Accelerate Brand Growth" by enabling brands to build repeatable and scalable programs that drive higher ROI on marketing investments ## Products & Services - **Zeta Marketing Platform (ZMP)**: The core omnichannel marketing platform that leverages proprietary AI and trillions of consumer signals. It unifies identity, intelligence, and activation into a single platform, enabling personalized experiences across email, social media, web, SMS, connected TV, video, and more. - **Athena by Zeta™**: An agentic AI solution that puts AI at the center of every marketing decision, enabling automated workflows, spend optimization, and scaling of impact across the customer journey. - **Data & Analytics**: A proprietary opt-in database of unique global identifiers, providing deterministic attribution, real-time intent data, and interest/intent audiences for precise targeting and measurable outcomes. ## Market Standing - **Valuation/Market Cap**: Publicly traded on NYSE; market cap fluctuates (latest data not specified in search results) - **Key Metric**: Over 450 scaled enterprise customers; over 1,700 employees globally (as of investor relations page), with recent headcount exceeding 2,000 (as of life-at-Zeta page) - **Notable Investors/Partners**: Co-founded by John Sculley (former Apple CEO); recent strategic partnership announced with Palantir (June 2026) to build unified data and AI infrastructure for marketing - **Growth Signals**: Strategic partnership with Palantir; launch of Athena by Zeta™ for agencies; consistent expansion of enterprise customer base; global office presence across 12+ locations ## Competitive Advantages - **Proprietary Identity Data**: One of the industry’s largest proprietary opt-in databases, providing a unique foundation for deterministic attribution and real-time intent targeting. - **Unified Platform**: Combines identity, intelligence, and activation into a single platform, eliminating the need for multiple point solutions and vendor silos—directly addressing a key pain point for CMOs. - **AI-First Approach**: Leverages advanced AI and agentic AI (Athena) to automate and optimize marketing workflows, making sophisticated marketing simple and scalable. - **Founding Leadership**: Co-founded by a former Apple CEO, bringing deep industry credibility and strategic vision. ## Strategic Focus - **AI and Automation**: Deepening investment in agentic AI (Athena by Zeta) to automate marketing decisions and workflows, reducing manual effort for marketers. - **Partnership Ecosystem**: Expanding strategic partnerships (e.g., Palantir) to build unified data and AI infrastructure, opening new capabilities for enterprise clients. - **Agency Channel**: Bringing Athena by Zeta to agencies, extending the platform’s reach beyond direct enterprise customers. - **Global Expansion**: Maintaining and growing a global footprint with offices in the US, India, Europe, and South America to serve multinational clients. ## Why Work Here - **Culture & Values**: Emphasizes "Achieving the Impossible™" with virtues like "Curiosity Beats Certainty," "Fearless Exploration," "Always Learning," and "Humanize." The culture is described as collaborative, innovative, and supportive of individual growth. - **Diversity & Inclusion**: Active Employee Resource Groups (ERGs) for LGBTQIA+, women, Hispanic/Latinx, Asian & Pacific Islander, Black community, neurodiverse employees, and sustainability-focused groups. - **Work Policy**: Offers hybrid and remote work options, with in-office events and virtual engagement. Specific policies vary by role and location. - **Benefits**: Competitive pay equity, 401k with company match, Employee Stock Purchase Plan, flexible time off, generous parental leave, wellness programs (Caravan app, gym discounts), commuter benefits, and adoption assistance. In the US, includes medical, dental, vision, STD/LTD, life insurance. EMEA offices offer pensions, work-from-home allowances, and lunch vouchers. - **Career Growth**: Emphasizes "Always Learning" as a core virtue, with opportunities for mentorship, cross-functional collaboration, and internal mobility. Hiring process includes a first chat with Talent, team interviews, and an onboarding program designed for connection. - **Global Presence**: Opportunity to work in major hubs like New York, San Francisco, Los Angeles, Nashville, London, Paris, Prague, Hyderabad, Bangalore, and more. ## Sources 1. [Zeta Global Official Site](https://zetaglobal.com/) 2. [Zeta Global - Our Story and Mission](https://zetaglobal.com/about/our-story/) 3. [Zeta Global - Benefits and Hiring](https://zetaglobal.com/about/benefits-and-hiring/) 4. [Zeta Global - Investor Relations](https://investors.zetaglobal.com/overview/default.aspx) 5. [Zeta Global - Life at Zeta](https://zetaglobal.com/about/life-at-zeta/) 6. [Zeta Global - Careers Page (Greenhouse)](https://job-boards.greenhouse.io/zetaglobal) ## Other roles at Zeta Global - [Data Engineer](https://feeny.ai/job/data-engineer-zeta-global-copenhagen-pvds9sdyq1s9) — Copenhagen, Denmark - [Manager, Sales Marketing - Programmatic](https://feeny.ai/job/manager-sales-marketing-programmatic-zeta-global-united-states-e1ehzz5z5kb3) — United States - [Senior Software Engineer – Forecasting & Recommendations](https://feeny.ai/job/senior-software-engineer-forecasting-recommendations-zeta-global-bengaluru-4p6zvqyzbb6v) — Bengaluru, India - [Senior Software Engineer, Identity](https://feeny.ai/job/senior-software-engineer-identity-zeta-global-united-states-2ascce7jqecn) — United States - [Senior Software Engineer, Identity](https://feeny.ai/job/senior-software-engineer-identity-zeta-global-san-francisco-dtb661b75w7h) — San Francisco, CA - [Field Marketing Manager - CRM](https://feeny.ai/job/field-marketing-manager-crm-zeta-global-london-qcwrshynv586) — London, United Kingdom - [Enterprise Sales - CRM](https://feeny.ai/job/enterprise-sales-crm-zeta-global-london-sksgmnzyh3hh) — London, United Kingdom - [Principal Solutions Consultant - Zeta Marketing Platform](https://feeny.ai/job/principal-solutions-consultant-zeta-marketing-platform-zeta-global-london-n1vbbzg3xrv8) — London, United Kingdom - [Vice President, ABM & Customer Marketing - CRM](https://feeny.ai/job/vice-president-abm-customer-marketing-crm-zeta-global-london-gye4njp3wts8) — London, United Kingdom - [Product Marketing Lead - CRM](https://feeny.ai/job/product-marketing-lead-crm-zeta-global-london-y9wgrb367rmt) — London, United Kingdom