---
title: 'Staff Technical Marketing Writer at TwelveLabs'
canonical: 'https://feeny.ai/job/staff-technical-marketing-writer-twelvelabs-united-states-7017pc5q8n17'
type: 'job'
last_seen: '2026-10-15'
---

# Staff Technical Marketing Writer at TwelveLabs

- **Company:** TwelveLabs
- **Location:** United States
- **Compensation:** $137k–$182k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/twelve-labs/41d2cc9a-39f2-4665-824a-f89160313068

## Job description

## Who we are

Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government.

We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang.

We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us!

## About the Role

TwelveLabs is looking for a Technical Marketing Writer who can take our video AI technology, Marengo and Pegasus, and turn it into content that a wide range of people actually want to read and use. This isn't a documentation role. You won't be writing API references or product manuals. You'll be the person who makes our technology feel approachable across audiences, whether that's a developer building with our API, a creator or AI-native builder using our models through Claude, ChatGPT, or an MCP server, or a marketer trying to understand what's possible. You're comfortable enough with code and APIs to follow along with a technical implementation, but your real skill is translation. You can take something complex, like multimodal video embeddings or video-to-text reasoning, and shape it into whatever form fits the audience: a step-by-step tutorial for a developer, a plain-language explainer for someone using our models through a chat interface, or a forum post that sparks a conversation. Candidates must be able to travel up to 10% of the time annually to attend conferences, off-site meetings, and other business-related events as required by the role. This role may require participation in on-site interviews and/or completion of in-person onboarding processes.

In this role, you will

- Write blog posts, guides, video outlines, and tutorials that help a range of audiences, from developers to creators to AI-native builders, understand and start using TwelveLabs' products
- Own SEO and on-page optimization for content, working with external SEO and web dev support to make sure what you write actually gets found
- Create educational resources (explainers, how-tos, conceptual overviews) that lower the barrier to understanding video AI for both technical and non-technical audiences
- Write technical articles for external placement on developer forums, industry publications, and news sites
- Support email and social copy when technical accuracy or product nuance matters
- Partner with product, engineering, and partner marketing to stay current on what TwelveLabs can do and where it's headed, including how our models show up in tools like Claude, ChatGPT, and MCP servers
- Keep a pulse on how competitors and the broader video AI space talk about their own technology, and use that to sharpen how we talk about ours

You may be a good fit if you have

- Experience writing technical or product content for a mix of audiences, ideally including both developers and less technical end users
- A portfolio that shows you can simplify a complex technical concept without dumbing it down, and that you can adjust register depending on who's reading
- Enough technical fluency to read documentation, follow a code sample, or sit in on an engineering conversation and come away with something to write
- Working knowledge of SEO fundamentals (you don't need to be an SEO specialist, but you should know how content and search intersect)
- Strong instincts for structure: you know how to build a guide or tutorial that someone can actually follow, not just read
- Comfort moving between formats: long-form guides one day, a tight forum post or social caption the next

## Preferred Qualifications

- Familiarity with video, multimodal AI, or computer vision concepts
- Experience writing about or using AI tools like Claude, ChatGPT, or MCP servers, especially explaining them to non-technical audiences
- Experience writing for developer communities (forums, [Dev.to](http://Dev.to), Hacker News, Reddit)
- Basic comfort with Git, APIs, or SDKs, enough to test something out yourself before writing about it

## Benefits and Perks

🤝 An open and inclusive culture and work environment 🚀 Work closely with a collaborative, mission-driven team on cutting-edge AI technology 🏥 Full health, dental, and vision benefits 🌴 Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years 💪 Monthly wellness stipend 📚 Annual Learning & Development stipend to invest in your growth 💼 Global offices in San Francisco and Seoul, and coworking office memberships for remote team members 🛂 VISA support where applicable 🚆 Transportation stipend (SF & NY onsite only) 🍲 Daily meal support (SF & NY onsite only)

If someone contacted you about this role and you’d like to verify they’re a member of our team, please email careers@twelvelabs.io

## About TwelveLabs

## Company Overview
- **One-liner**: TwelveLabs provides a powerful video intelligence platform that enables enterprises to search, analyze, and generate insights from video content using multimodal, video-native AI models.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Software Development / Artificial Intelligence
- **Target Customers**: B2B; Enterprise (Media & Sports, Advertising, Government/Public Sector, Security, Creative Industries)
- **Mission Statement**: To pioneer the first multimodal, video-native AI that sees and understands like humans do, unlocking the full potential of video for the world.

## Products & Services
- **Marengo**: A multimodal embedding model that turns video into searchable data (spatiotemporal embeddings) supporting 47 languages with 78.5% composite accuracy.
- **Pegasus**: A video language model that reasons continuously over the full temporal arc of video (up to two hours), enabling entity tracking, causation, and narrative understanding.
- **Video Search & Discovery API**: Allows natural language search across entire video libraries to locate specific actions, scenes, dialogue, and emotions.
- **Video Understanding Platform**: Infrastructure for ingesting, indexing, and analyzing video at massive scale (up to 60x real-time speed, 10k+ hours per day) via a single API pipeline.

## Market Standing
- **Valuation**: Not publicly available
- **Total Funding**: $110.1M USD (as of late 2025)
- **Annual Revenue**: Approximately $4.5M USD (as of latest estimates)
- **Notable Investors**: New Enterprise Associates (NEA), NVentures (Nvidia), Index Ventures, Naver Ventures
- **Notable Advisors**: Fei-Fei Li (Professor, Stanford University), Silvio Savarese (Professor, Stanford University), Jeffrey Katzenberg (Former CEO, Dreamworks Animation), Alex Wang (CEO, Scale AI), Lukas Biewald (CEO, Weights & Biases)
- **Growth Signals**: Headcount grew 102.1% year-over-year to 149 employees; operates across 6 countries (US, South Korea, Canada, India, UK, Philippines); achieved AWS AI Competency; announced integration with Snowflake AI Data Cloud.

## Competitive Advantages
- **Video-Native Architecture**: Models are designed from the ground up for video (unlike general-purpose LLMs), offering superior temporal reasoning and cross-modal understanding (video, image, audio).
- **SOTA Accuracy**: Marengo achieves 78.5% composite accuracy in video understanding benchmarks.
- **Scale and Speed**: Indexes video at 60x real-time speed, enabling processing of 10,000+ hours of video per day.
- **Security and Compliance**: SOC 2 Type II certified with encrypted data handling and flexible deployment options.
- **Strong Talent Pool**: Team includes alumni from Meta AI, Nvidia, Cruise, Scale AI, and Cohere, with advisors from top academic and industry institutions.

## Strategic Focus
- **Product Development**: Advancing foundation models (Marengo, Pegasus 1.5) for deeper video understanding and reasoning.
- **Go-to-Market**: Expanding enterprise adoption across key verticals: government/public sector (surveillance, compliance), media (content archives, highlights), advertising (contextual brand safety), and creative industries.
- **Infrastructure & Integration**: Building out MCP (Model Context Protocol) integrations and partnerships with cloud data platforms like Snowflake.
- **Global Expansion**: Scaling operations in APAC (Seoul office) and Europe (London office) to capture growing demand.

## Why Work Here
- **Culture & Mission**: Described as a place where employees solve “AI’s toughest challenges” in video understanding, building systems that “see, hear, and understand like humans.” Emphasis on curiosity, vision, and deep expertise.
- **Team & Environment**: Collaborative environment with a mix of research scientists and engineers. Team began with 12 members from diverse backgrounds in language, video, ML, and perception.
- **Work Policy**: Hybrid/office-based with physical locations in San Francisco, New York, Seoul, London, and Pangyo (South Korea).
- **Growth & Impact**: Rapidly scaling company (102% headcount growth) with heavy investment in R&D (26% of employees in technical roles, 8% in research). Opportunity to shape foundational video AI technology.
- **Notable Perks**: Work alongside leading AI researchers and engineers; opportunity to publish research and participate in the broader AI community.

## Sources
1. [twelvelabs.io (Company Website)](https://www.twelvelabs.io/)
2. [twelvelabs.io (About Us)](https://www.twelvelabs.io/about-us)
3. [twelvelabs.io (Careers)](https://www.twelvelabs.io/careers)
4. [linkedin.com (Company Profile)](https://www.linkedin.com/company/twelvelabs)
5. [jobs.ashbyhq.com (Job Listings)](https://jobs.ashbyhq.com/twelve-labs)

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