--- title: 'Stardex (YC S21) - Support Engineer at Silver.dev' canonical: 'https://feeny.ai/job/stardex-yc-s21-support-engineer-silver-dev-spain-m2h4916g890j' type: 'job' last_seen: '2026-09-07' --- # Stardex (YC S21) - Support Engineer at Silver.dev - **Company:** Silver.dev - **Location:** Spain - **Compensation:** $50k–$60k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-24 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/silver/f5826c1c-c839-452a-bb28-c87dfd8d3d25 ## Job description STARDEX https://www.stardex.com Stardex is an AI-native ATS and CRM built specifically for executive search firms. We're backed by Y Combinator. Our customers are boutique and mid-market retained search firms running their whole business on us, and we need someone who keeps them unblocked day to day. We're a team of five. You'd work Europe hours, partner closely with our support lead, and report into the founders. ## What you'll actually do - Pick up customer questions and bug reports from Slack, go into their account, figure out what's going on, and get it resolved - Most of this is diagnosing and fixing. A customer says "this isn't working," you find out why and either push a fix or loop in the right person - Reach for AI tools (Claude Code, Cursor, etc.) by default to move fast. This is core to how we work, not a nice-to-have - Work alongside our support lead, who owns the customer relationship. You bring the technical depth they don't have. - Over time, if you're spotting product ideas and shipping, this can grow into a product engineering role. Not the priority on day one, but the path is real ## Who you are - ~2 years of experience. You don't need to be senior, but you can debug, figure things out, and work independently without a lot of hand-holding - You over-communicate. This matters more than anything else in this role. You ask when you're stuck, you follow up, and you keep founders and teammates in the loop. A lot of your work won't come pre-defined, and you're comfortable in that gray area - Solid React experience. You'll be in the frontend pushing fixes, so this one's a hard requirement - Comfortable with TypeScript and reading/writing SQL to debug issues (we run Postgres, but being technically sharp matters more than the exact stack) ## Why Stardex - Small team, real ownership, and you'll learn a ton about AI, SaaS, and how the recruiting industry actually works - You work directly with the founders - We'll give you whatever you need to be productive - Opportunity to grow into a product engineer to add net new features, or own more backend infra. Selection Process - Silver Recruiter Screening - Client Resume Review - Client Screening Interview - Client Technical Interview - Client Cultural Fit Interview ## About Silver.dev ## Company Overview - **One-liner**: Silver.dev is a talent agency that connects venture-backed startups with vetted, interview-ready software engineers from Latin America. - **Entity Type**: Private (bootstrapped/founder-funded) - **Headquarters**: San Francisco, California, United States - **Founded**: 2023 - **Founders**: Gabriel (last name not publicly disclosed; founder & owner is a former Staff Engineer with hiring manager experience) ## Core Business - Primary industry: Staffing and Recruiting (specialized in software engineering talent). - Target customers: B2B; primarily venture-backed startups (half of clients are Y Combinator companies) and product-focused tech companies. - Mission/purpose: To help startups hire the right engineers without wasting weeks on interviews that go nowhere, by providing a no-BS, founder-led recruiting partner. ## Products & Services - **Direct Hiring**: Full-time, permanent placement of interview-ready engineers who are vetted by engineers and integrated directly into the client’s team. - **RPO (Recruitment Process Outsourcing)**: A flexible, dedicated hiring partner model that gives clients constant access to vetted candidates, designed for rapid scaling. - **Payroll & Employer of Record (EOR)**: Handles contracts, onboarding, and compliance for hiring across Latin America, allowing clients to focus on growth. - **Staffing**: Contract placement of talent under Silver.dev’s payroll, removing compliance overhead for the client. ## Market Standing - **Valuation/Market Cap**: Not disclosed. - **Key Metric**: 11 employees (up 62.5% year-over-year); 7,440 LinkedIn followers; 20,814 monthly website visits (up 35.2% year-over-year). - **Notable Investors/Partners**: None publicly listed (clients include Y Combinator and Initialized Capital portfolio companies). - **Growth Signals**: +62.5% headcount growth YoY; traffic growing +35.2% YoY; high client satisfaction (4.9/8 reviews on Clutch); average nine-day sprint from first call to signed offer for senior roles. ## Competitive Advantages - **Founder-led**: Run by a former Staff Engineer with hands-on hiring management experience, ensuring deep understanding of product-grade engineering needs. - **Engineer-vetted pipeline**: All candidates are screened by experienced engineers, not generic recruiters. - **Outcome-based pricing**: Clients pay only when a candidate signs, removing financial risk. - **Speed & quality**: Roles are filled in an average of nine days, with candidates who are truly interview-ready and culturally aligned with startups. - **LatAm focus**: Taps into a high-quality, cost-effective talent pool across Latin America, handling compliance and payroll. ## Strategic Focus - Continue to serve venture-backed startups, especially YC companies, by scaling the vetted talent pipeline. - Deepen services to include RPO and EOR, making it easier for US startups to hire compliantly across LatAm. - Expand the network of high-ownership, ambitious engineers prepared for startup environments. ## Why Work Here - **Culture**: Client reviews highlight a proactive, transparent, and collaborative team that “feels like an extension of the startup DNA.” High employee satisfaction with strong communication and adaptive problem-solving. - **Remote/Hybrid**: The company has offices in San Francisco and Buenos Aires, but job postings are predominantly remote. The team is distributed across Argentina (85%) and the US. - **Perks & Engineering Culture**: As a talent agency run by a former engineer, the company deeply understands engineering needs. Roles listed on their jobs board often include equity, bonuses, and equipment (MacBook). The small, lean team (11 people) offers fast-paced growth opportunities. ## Sources 1. [silver.dev](https://silver.dev/) 2. [linkedin.com/company/silver-dev](https://www.linkedin.com/company/silver-dev) 3. [clutch.co/profile/silverdev](https://clutch.co/profile/silverdev) 4. 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