--- title: 'Starlink Resell Manager at Armada' canonical: 'https://feeny.ai/job/starlink-resell-manager-armada-united-states-nzbcqfhw5jxg' type: 'job' last_seen: '2026-09-07' --- # Starlink Resell Manager at Armada - **Company:** Armada - **Location:** United States - **Compensation:** $49k–$61k - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/armada/jobs/5406128008 ## Job description ## About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. ## About the Role The Starlink Resale Manager is a foundational role within Armada’s Customer Success organization, focused on delivering best-in-class customer success for our growing customer base. You will serve as a primary operational point of contact for Starlink Reseller accounts, ensuring accurate and timely order processing, fast issue resolution, and consistent communication, while partnering closely with Account Managers, Customer Success Engineers, and Account Executives to support broader account health, retention, and growth. Location: Remotely based in the US ## Key Responsibilities Order Management & Fulfillment - Serve as the primary point of contact for Starlink Reseller order intake, processing, and status tracking, ensuring accuracy and speed across the ordering lifecycle. - Coordinate with internal provisioning, logistics, and fulfillment teams to ensure timely activation and delivery of Starlink hardware and service orders. - Monitor order queues and proactively flag delays, discrepancies, or fulfillment risks to prevent disruption to reseller operations. - Assist with Data Pool billing true ups across MSP customers. - Maintain accurate order records and CRM/ordering system hygiene across all reseller accounts. Reseller Customer Success - Act as a responsive, reliable day-to-day contact for assigned Starlink Reseller accounts, addressing questions related to ordering, account status, and service. - Support onboarding of new Starlink Reseller accounts, ensuring resellers understand ordering processes, tools, and support channels. - Partner with Account Managers to support renewal readiness, account health monitoring, and identification of at-risk relationships. - Escalate high-priority reseller issues to the Account Manager or Senior Manager with clear context and recommended next steps. Process & Cross-Functional Coordination - Collaborate with Sales, Alliances, Supply Chain/Logistics, Support, and Product teams to troubleshoot order or service issues affecting reseller accounts. - Identify recurring friction points in the ordering process and contribute suggestions for process improvement. - Coordinate with Finance and Products team around any Starlink pricing or product changes. - Help maintain and refine ordering playbooks, FAQs, and reseller-facing documentation. Reporting & Account Insights - Track and report on order volume, fulfillment timelines, and reseller satisfaction metrics. - Provide regular updates to the team on account activity, order pipeline, and emerging trends across the Starlink Reseller book of business. Other Responsibilities - Support our Marketing and Sales teams with inbound Starlink Reseller inquiries, or small volume hardware orders. - Contribute to team enablement by sharing best practices, feedback, and workflow improvement ideas. Required Qualifications - Bachelor’s degree or equivalent professional experience. - 0–2 years of experience in account management, customer support, sales operations, or a related customer-facing role. - Strong attention to detail and comfort managing multiple projects simultaneously. - Strong analytical skills with Excel proficiency. - Excellent written and verbal communication skills. - Proficiency with CRM and order management tools (e.g., Salesforce or similar). ## Preferred Qualifications - Experience supporting MSP, reseller, or channel partner accounts. - Familiarity with Starlink, satellite connectivity, or telecommunications/hardware ordering processes. - Exposure to CPQ, order management, or logistics/fulfillment systems. - Interest in long-term growth toward a Sales or Customer Success role. ## Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. We use a geographic pay structure based on cost-of-labor markets. - Tier 1 (e.g., SF Bay Area, NYC, Seattle): $23 - $29 hourly - Tier 2 (most U.S. metro areas): $20 - $25 hourly - Tier 3 (other cities): $19- $24 hourly ## Compensation $48,950—$61,180 USD You're a Great Fit if You're - A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge - A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude - Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company - A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda - Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you ## Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time. Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees. ## About Armada ## Company Overview - **One-liner**: Armada is a full-stack edge infrastructure company delivering compute, connectivity, and AI to the world’s most remote places [armada.ai/careers](https://www.armada.ai/careers). - **Entity Type**: Private (Series B‑III; total funding $456M) [cbinsights.com](https://www.cbinsights.com/company/armada-6) - **Headquarters**: San Francisco, California, United States [cbinsights.com](https://www.cbinsights.com/company/armada-6) - **Founded**: 2022 [cbinsights.com](https://www.cbinsights.com/company/armada-6) - **Founders**: Not publicly disclosed in available sources ## Core Business - **Primary industries**: Edge computing, IoT, AI infrastructure, remote connectivity - **Target customers**: B2B / enterprise – manufacturing, mining, defense, oil & gas, telecommunications, state & local government (public safety) - **Mission / purpose**: “Bridge the digital divide—enabling industries to operate, innovate, and thrive in the world's most remote locations.” [armada.ai/careers](https://www.armada.ai/careers) ## Products & Services The **Armada Edge Platform (AEP)** comprises four integrated products: - **[Atlas](https://www.armada.ai/)**: Virtual network operations center for managing edge assets, Galleons, and fleets worldwide – provides real‑time visibility and control. - **[Galleon](https://www.armada.ai/)**: Ruggedized, modular edge compute infrastructure that deploys in weeks and scales on demand. - **[Bridge](https://www.armada.ai/)**: Sovereign AI cloud layer offering GPU‑as‑a‑Service, turning existing GPU infrastructure into a managed, monetizable private cloud. - **[Marketplace](https://www.armada.ai/)**: Ecosystem for procuring hardware, connectivity, and AI applications needed for edge operations. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed (CB Insights shows “$0000 View” – likely private valuation not shared) [cbinsights.com](https://www.cbinsights.com/company/armada-6) - **Key Metric**: **Total funding – $456M**; latest round was a $230M Series B‑III closed approximately one month before the search date [cbinsights.com](https://www.cbinsights.com/company/armada-6) - **Notable Investors & Partners**: - Investors: Felicis, Founders Fund, 8090 Industries, Lux Capital, Marlinspike, and 34 others [cbinsights.com](https://www.cbinsights.com/company/armada-6) - Strategic Partners: **Microsoft** (Azure Local, sovereign private cloud) [armada.ai](https://www.armada.ai/), Amazon Web Services (alumni go‑to) [linkedin.com](https://www.linkedin.com/company/armadaai), KeyValue - **Growth Signals**: - Employee count: ~202 (CB Insights) [cbinsights.com](https://www.cbinsights.com/company/armada-6) / LinkedIn shows heavy US (213) and India (128) presence [linkedin.com](https://www.linkedin.com/company/armadaai) - **Job posting growth**: +97.3% month‑over‑month, +143.3% quarterly, +217.4% yearly – 146 active job postings [linkedin.com](https://www.linkedin.com/company/armadaai) - Featured customer: **Alaska DOT&PF** – drones for landslide/avalanche assessment, enabled by Armada’s edge platform [armada.ai](https://www.armada.ai/) ## Competitive Advantages - **Full‑stack edge platform** (hardware + connectivity + AI) – single vendor for remote operations - **Sovereign control** at every layer – data stays on‑site, within organization, or within country borders - **Rapid deployment** – modular infrastructure online in weeks vs. years for traditional data centers - **Scalable pay‑as‑you‑grow** – no wasted capacity; start with one edge deployment and expand - **Deep integration with Azure Local** – seamless bridging between Azure, Azure Local, and on‑premise resources [armada.ai](https://www.armada.ai/) ## Strategic Focus - Extending edge AI capabilities through **Bridge** (GPU‑as‑a‑Service) and **Marketplace** ecosystem - Deepening partnerships with cloud providers (Microsoft, AWS) and expanding into defense, oil & gas, mining, and public safety - Scaling global footprint – currently operating across multiple countries (20k+ connected assets per website) [armada.ai](https://www.armada.ai/) ## Why Work Here - **Mission‑driven impact**: Work on challenges that affect energy, public safety, logistics, and frontline workers in remote areas [armada.ai/careers](https://www.armada.ai/careers) - **Work‑life integration**: Hybrid and remote opportunities available; global collaboration and field deployment opportunities [armada.ai/careers](https://www.armada.ai/careers) - **Benefits**: Comprehensive medical coverage (including international plans), 24/7 mental health support, flexible PTO, competitive salaries, equity, retirement planning [armada.ai/careers](https://www.armada.ai/careers) - **Culture**: Inclusive environment, fast‑paced startup energy, direct access to leadership, encouragement of open‑source contributions [armada.ai/careers](https://www.armada.ai/careers) - **Open roles**: 53 jobs on Greenhouse (as of search) across engineering, product, marketing, operations, field support, customer success [job-boards.greenhouse.io/armada](http://job-boards.greenhouse.io/armada) ## Sources 1. [armada.ai](https://www.armada.ai/) 2. [armada.ai/careers](https://www.armada.ai/careers) 3. [cbinsights.com](https://www.cbinsights.com/company/armada-6) 4. [linkedin.com](https://www.linkedin.com/company/armadaai) 5. 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