--- title: 'Store Director - Santa Anita at Rebag' canonical: 'https://feeny.ai/job/store-director-santa-anita-rebag-arcadia-jby6c60mpvep' type: 'job' last_seen: '2026-09-16' --- # Store Director - Santa Anita at Rebag - **Company:** Rebag - **Location:** Arcadia, CA - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/rebag/jobs/8782606002 ## Job description Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more. Role Description: The Store Director position requires someone who is personable, energetic, highly organized, and hard-working. Individuals should have a passion for fashion and sustainability and should enjoy working with a team. The Store Director will be responsible for driving sales, mentoring Store Experience Leads, Omni Client Experience Managers, Bar Leads, and Customer Experience Specialists, and promoting excellence in customer service. The goal of this individual is to take responsibility for all aspects of the store's operations while playing an active role on the sales floor. ## The Role's Core Values - Develop and lead a team to achieve company standards across all categories; Lead by example on the selling floor, proactively coaching and inspiring the team. - Lead by example in the demonstration of integrity, honesty and knowledge to promote the company culture, values, and mission. - Set clear goals & expectations along with the leadership team and hold consistent coaching sessions with associates to review performance and provide timely feedback; Oversee annual review process for direct reports. - Lead and showcase mastery of skills when it comes to the client experience - Engage with clients utilizing a Professional, Passionate, Performance Driven, and Personable mindset - Organize and execute the operational standards of the boutique - Work collaboratively with peers to drive our Rebag spirit - Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks into the boutique What We Expect You to Bring To The Table - Be reliable in difficult situations and has the willingness to be called upon to complete projects. - Be energized by problem solving and act and decide without having the total picture. - Expert in conflict resolution that can keep productive relationships - Have a keen eye for talent and be able to identify what Good performance is and High Performance is. - Be present and involved in brain-storming and be a hero for an idea - Keep training at the forefront of your everyday - Create sustainable talent strategies to fuel continued team growth. - Ability to be savvy with technology. - Full availability to provide support for our Retail store. - Never give up. - Comfortable standing on your feet for long periods of time - Ability to work weekends and evenings - Ability to lift a maximum of 40 lbs based on needs of the role. - Legal right to work in the United States ## How We Measure Results - Oversee and make contributions to streamline and improve the effectiveness of daily store operations. - Maintain thorough understanding of all policies, procedures and processes; Ensure team adherence and constantly reinforce the philosophy behind these principles. - Drive all aspects of business including Operational FoH and BoH planning, Rebag Bar Experience, community networking and client development. - Partner with Store Managers and internal team to develop business goals for store and omni-channel and translate into action plan; Routinely monitor achievement of goals. What To Expect From Rebag - A team that believes in the mission and works hard to make the impossible possible - Individuals who generate ideas to evolve the business. - An environment that strives in working efficiently and respects your off-time to recharge for the next day. #LI-OnSite Salary Range: 80,000 to 90,000 + up to 28,000 in bonuses ## About Rebag ## Company Overview - **One-liner**: Rebag is an e-commerce platform that buys and sells pre-owned luxury handbags, watches, jewelry, and accessories, offering upfront payment and a vetted marketplace. - **Entity Type**: Private (Series E-funded) - **Headquarters**: New York, New York, United States - **Founded**: 2014 - **Founders**: Charles Gorra ## Core Business - **Primary industries**: Luxury resale, e-commerce, retail apparel and fashion - **Target customers**: B2C (luxury consumers, resellers), B2B (wholesale partnerships via Rebag for Business) - **Mission / purpose**: To provide endless access to luxury by making the resale experience smooth, transparent, and sustainable. ## Products & Services - **Rebag Marketplace**: Online and in-store marketplace for authenticated pre-owned designer handbags, watches, and jewelry. Buyers get expertly vetted items; sellers receive instant upfront payment. - **Consignment (launched 2023)**: A consignment service that gives sellers more flexibility in pricing and timing. - **Rebag⁺ (launched 2024)**: Industry-first membership program offering exclusive benefits for frequent buyers and sellers. - **Rebag for Business**: Wholesale solutions for professional resellers, providing bulk inventory and curated collections. - **Proprietary Pricing Technology**: Internal tool that uses millions of data points to determine fair resale values instantly. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: - Annual Revenue: $28.0M (as of latest available data, source: LinkedIn) - Total Funding: $112.8M (conflicting reports: $101M per Greenhouse, $68M per Built In; LinkedIn reports $112.8M including debt and equity rounds) - **Notable Investors / Partners**: General Catalyst, Novator (led Series C and Series E), Crosslink, FJLabs. Also available at select Bloomingdale’s stores. - **Growth Signals**: - Headcount grew 6.1% YoY (148 employees as of mid-2026) - Launched Rebag⁺ membership program in 2024 - Expanded consignment services in 2023 - Named one of Fast Company’s Most Innovative Companies (2020, 2021) - Physical retail locations in New York, Los Angeles, Miami, and presence in Bloomingdale’s - Operates across 14 countries with a global remote workforce ## Competitive Advantages - **Instant upfront payment**: Unique model where sellers receive payment immediately (unlike consignment-only models). - **Proprietary pricing engine**: Data-driven valuation reduces risk of overpaying and increases trust. - **Authentication expertise**: Vetting process and brand partnerships (Burberry, Versace, etc.) ensure quality and reduce returns. - **Omnichannel model**: Online platform + physical retail + Bloomingdale’s pop-ups + wholesale arm. - **First-mover in membership**: Rebag⁺ creates loyalty and recurring engagement. ## Strategic Focus - **Scaling the subscription/membership model** (Rebag⁺) to increase customer lifetime value. - **Expanding consignment services** to attract higher-value sellers who prefer not to sell outright. - **International growth**: Already operating in 14 countries; likely targeting more Asian and Latin American markets. - **Wholesale / B2B channel**: Growing Rebag for Business to serve professional resellers. - **Tech & data investments**: Leveraging pricing algorithms and automation to improve margins and customer experience. ## Why Work Here - **Culture**: Fast-growing startup (148 employees) with a mission-driven focus on sustainability and luxury. Rated 2.5/5 on Glassdoor (97 reviews), citing mixed work-life balance and compensation. However, recent hires from top fashion brands (The RealReal, Burberry, Marc Jacobs) indicate industry credibility. - **Work Policy**: In-office (OnSite) at all locations – New York HQ, Los Angeles, Miami, Short Hills, etc. No remote or hybrid options according to Built In. - **Perks**: Not explicitly listed, but employee salary ranges are benchmarked (e.g., Photographer $59K, IP Project Manager $113K, Sales Associate $82K). The company emphasizes growth opportunities and exposure to luxury market. - **Engineering Culture**: Small tech team (~6 technical staff as per LinkedIn) focused on marketplaces, pricing algorithms, and e-commerce operations. The Chief Product and Technology Officer recently left (April 2026), so leadership team is in transition. ## Sources 1. [rebag.com/about-us](https://www.rebag.com/about-us/) 2. [LinkedIn company page](https://www.linkedin.com/company/rebagofficial) 3. [Built In company profile](https://builtin.com/company/rebag) 4. [Greenhouse careers page](http://job-boards.greenhouse.io/rebag) ## Other roles at Rebag - [Customer Service Representative](https://feeny.ai/job/customer-service-representative-rebag-latin-america-frfevwatrnay) — Latin America - [Sales Associate PT - White Plains](https://feeny.ai/job/sales-associate-pt-white-plains-rebag-white-plains-r71rmhrms1n6) — White Plains, NY - [Sales Floor Associate PT – Mandarin-Speaking](https://feeny.ai/job/sales-floor-associate-pt-mandarin-speaking-rebag-arcadia-69vpf1cjzaxm) — Arcadia, CA - [Client Advisor - Las Vegas](https://feeny.ai/job/client-advisor-las-vegas-rebag-las-vegas-dyzq40bwea60) — Las Vegas, NV - [Quality Control Coordinator](https://feeny.ai/job/quality-control-coordinator-rebag-brooklyn-8h9hfc5b7sxf) — Brooklyn, NY - [Email & SMS Marketing Specialist](https://feeny.ai/job/email-sms-marketing-specialist-rebag-latin-america-437c34stybn4) — Latin America - [Bilingual Sales Floor Associate PT - Brickell](https://feeny.ai/job/bilingual-sales-floor-associate-pt-brickell-rebag-miami-sah3rbnfx2hn) — Miami, FL - [Sales Floor Associate at Millenia in Orlando](https://feeny.ai/job/sales-floor-associate-at-millenia-in-orlando-rebag-orlando-6d277x7weg97) — Orlando, FL - [Client Advisor - Boca Raton](https://feeny.ai/job/client-advisor-boca-raton-rebag-boca-raton-tbqjddyjbmzp) — Boca Raton, FL - [Assistant Store Manager](https://feeny.ai/job/assistant-store-manager-rebag-cabazon-hr2v1z0e4fxq) — Cabazon, CA