---
title: 'Store Manager - New York City at Polène Paris'
canonical: 'https://feeny.ai/job/store-manager-new-york-city-polene-paris-new-york-knswr9206e6a'
type: 'job'
last_seen: '2026-09-20'
---

# Store Manager - New York City at Polène Paris

- **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris)
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-20
- **Apply:** https://jobs.ashbyhq.com/polene-paris/86726faf-28e1-459e-b8b5-c54a5d5c2bc4

## Job description

Maison Polène Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our flagship store and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences.

## About the Role

Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. By applying for this role, you’ll begin a journey defined by your love for luxury leather goods and unwavering dedication to exceptional service. Our SoHo flagship requires experienced leaders who consistently deliver memorable experiences to discerning customers.

## Key Responsibilities

Business Development

- Proactively driving sales revenue and implementing action plans to boost performance and collaboration.
- Represent Polène’s excellence and champion our products in the flagship store.
- Deliver and maintain an exceptional customer experience.
- Identify and act on market opportunities to attract new customers.
- Champion the implementation of premium CRM best practices.

Store Management

- Collaborate with headquarters teams to drive operational and strategic excellence in-store.
- Assist with stock management, working closely with the stock team, and ensure clear communication with the Procurement Officer.
- Enhance customer service processes such as repairs, warranties, returns, and exchanges to optimize efficiency and satisfaction.

## Team Management

- Foster a collaborative, positive working environment, embodying the DNA of Maison Polène.
- Work with the Retail Excellence and Training Manager to identify and address team training needs.
- Optimize staff management and scheduling to ensure seamless store operations.
- Participate in recruiting, onboarding, and training new employees.
- Inspire, challenge, and engage the team through dynamic daily briefings and ongoing motivation.

## What We're Looking For

- Minimum 5 years’ Store Manager experience with a luxury brand.
- Strong leadership and team management skills: a natural motivator, able to unite and inspire others.
- Demonstrated abilities in business development, performance management, and organization.
- Fluent in English; additional language skills are a plus.
- Proficient in Microsoft Office and Google Workspace.

## Compensation & Benefits

- Competitive salary range: $100,00-$110,000, plus bonus incentive.
- Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
- Dental & vision insurance with employer contributions.
- 401(k) plan
- Monthly + quarterly performance bonuses.
- Paid Time Off, including vacation and sick time.
- Employee discount on our full range of leather goods and jewelry.
- Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
- Commuter benefits, for transit (pre-tax, where applicable).
- Opportunities for growth within our expanding U.S. retail network.
- A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.

If you’re passionate about luxury leather goods, team leadership, and performance, apply now and help define the next chapter of Polène in New York City!

Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

## About Polène Paris

## Company Overview
- **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship.
- **Entity Type**: Private (bootstrapped)
- **Headquarters**: Paris, France
- **Founded**: 2016
- **Founders**: Three siblings (names not publicly disclosed)

## Core Business
- **Primary industry**: Luxury leather goods and accessories
- **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products
- **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating.

## Products & Services
- **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries.
- **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans.
- **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.).

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: 481 total employees (as of latest data)
- **Notable Investors/Partners**: Not disclosed; the brand is independently owned.
- **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth.

## Competitive Advantages
- **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market.
- **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods.
- **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins.
- **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing.

## Strategic Focus
- Expanding product categories (e.g., jewelry) to build a broader lifestyle brand.
- Growing international retail footprint while maintaining a strong e-commerce channel.
- Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers.

## Why Work Here
- **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France).
- **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries.
- **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity.
- **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise.

## Sources
1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details
2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy
3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index
4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information
5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score

## Other roles at Polène Paris

- [E-reputation & Social Media Moderator H/F](https://feeny.ai/job/e-reputation-social-media-moderator-h-f-polene-paris-paris-adqmhehr8806) — Paris, France / HQ
- [Alternant(e) – Retail Learning](https://feeny.ai/job/alternant-e-retail-learning-polene-paris-paris-sxh3gf5bprta) — Paris, France / HQ
- [Junior Image Producer](https://feeny.ai/job/junior-image-producer-polene-paris-paris-avkn53yn8ba0) — Paris, France / HQ
- [Producteur Image Junior H/F](https://feeny.ai/job/producteur-image-junior-h-f-polene-paris-paris-xxtyh20hhybv) — Paris, France / HQ
- [HR Business Partner Japan & South Korea](https://feeny.ai/job/hr-business-partner-japan-south-korea-polene-paris-tokyo-pqhkd58zgmta) — Tokyo, Japan / HQ
- [[Spontaneous application] Designer](https://feeny.ai/job/spontaneous-application-designer-polene-paris-paris-e2c9nnmy09c6) — Paris, France / HQ
- [[Candidature spontanée] Designer](https://feeny.ai/job/candidature-spontanee-designer-polene-paris-paris-w9a559n5frn2) — Paris, France / HQ
- [[Candidature spontanée] Prototypiste-Modéliste](https://feeny.ai/job/candidature-spontanee-prototypiste-modeliste-polene-paris-paris-t43jbdejq5ap) — Paris, France / HQ
- [Senior Business Controller](https://feeny.ai/job/senior-business-controller-polene-paris-paris-zq0z0n5rnjvv) — Paris, France / HQ
- [Contrôleur de Gestion Senior H/F](https://feeny.ai/job/controleur-de-gestion-senior-h-f-polene-paris-paris-mk86d4tfagxs) — Paris, France / HQ