--- title: 'Store Manager - Osaka, Shinsaibashi Flagship Store at Polène Paris' canonical: 'https://feeny.ai/job/store-manager-osaka-shinsaibashi-flagship-store-polene-paris-osaka-f890dzpcz6t5' type: 'job' last_seen: '2026-11-01' --- # Store Manager - Osaka, Shinsaibashi Flagship Store at Polène Paris - **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris) - **Location:** Osaka, Japan - **Employment:** full-time - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-01 - **Apply:** https://jobs.ashbyhq.com/polene-paris/10cd9c90-a9ba-4fbe-b48a-d360803f6c6b ## Job description ## About Polène Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature. As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all functions. Supported by 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections. Within our Retail Teams Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele. Located in Osaka's iconic Shinsaibashi district, our new flagship boutique opens in April 2027 and requires a strong sales-focused and operationally minded leader, capable of maintaining high service standards while supporting smooth day-to-day execution. ## STORE MANAGER REPORTING TO: Area Manager DIRECT REPORT: Assistant Store Manager, Stock Manager ## MAIN MISSION Reporting to the Area Manager, you drive the commercial strategy and profitability of your profit center. Responsible for achieving ambitious targets, you closely analyze your key performance indicators (KPIs) to implement agile and innovative action plans. As an ambassador of Polène’s vision, you give meaning to HQ directives for your teams. As an inspiring leader, you unite and develop talent by cultivating a culture of performance, self-surpassing, and unwavering solidarity. ## YOUR KEY RESPONSIBILITIES 1. Commercial Development & Performance Management ● Define targeted quantitative and qualitative objectives and ensure their achievement. ● Analyze daily performance indicators as well as results by product category. ● Implement action plans to reach sales targets. ● Provide qualitative feedback and actionable insights and act as a strategic liaison between the store and HQ. ● Ensure a seamless, transparent, and motivating flow of information, maintaining a solution-oriented approach to drive team engagement. 2. Leadership & Team Development ● Motivate, coach, and challenge the team daily to maintain a high level of skill. ● Identify, attract, and recruit talent in collaboration with the Retail management, HRBP and Talent Acquisition teams. ● Maintain a positive environment and be the guarantor of team cohesion, encouraging mutual support and a united stance. 3. Brand Ambassador & Customer Experience ● Promote the brand culture internally and externally in line with Polène's values. ● Oversee the clienteling approach and build an influence network to develop client loyalty. ● Ensure that the store atmosphere, Visual Merchandising, and team appearance comply with Polène’s standards. 4. Operational Management & Processes ● In close collaboration with the HRBP and the Area Manager, take responsibility for disciplinary matters. Ensure compliance with internal regulations, manage corrective actions when necessary, and oversee legal procedures with rigor and fairness. ● Ensure that all processes set up by legal, safety, and HR, are thoroughly respected. ● Optimize schedule management to match the business flow while respecting the budget and regulations. ● Oversee stock and inventories in collaboration with the Stock Team to ensure alignment with sales potential. ● Guarantee the quality of Polène’s image by proactively managing store maintenance needs. Soft Skills: Embody authority with empathy and vision. Emotional & Situational Intelligence: ● Ability to give meaning to HQ decisions, even during times of tension, to maintain team engagement. ● Combines clear, impactful communication with a decisive approach to problem-solving in fast-paced environments ● Inspiring leadership to cultivate unwavering solidarity and a positive environment. ● Embodies Polène’s values in all professional interactions. ## About Polène Paris ## Company Overview - **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship. - **Entity Type**: Private (bootstrapped) - **Headquarters**: Paris, France - **Founded**: 2016 - **Founders**: Three siblings (names not publicly disclosed) ## Core Business - **Primary industry**: Luxury leather goods and accessories - **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products - **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating. ## Products & Services - **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries. - **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans. - **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: 481 total employees (as of latest data) - **Notable Investors/Partners**: Not disclosed; the brand is independently owned. - **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth. ## Competitive Advantages - **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market. - **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods. - **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins. - **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing. ## Strategic Focus - Expanding product categories (e.g., jewelry) to build a broader lifestyle brand. - Growing international retail footprint while maintaining a strong e-commerce channel. - Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers. ## Why Work Here - **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France). - **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries. - **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity. - **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise. ## Sources 1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details 2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy 3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index 4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information 5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score ## Other roles at Polène Paris - [Allocation Planner - Ecommerce & Retail H/F](https://feeny.ai/job/allocation-planner-ecommerce-retail-h-f-polene-paris-paris-ta8wsa74v2kh) — Paris, France / HQ - [Retail & e-commerce allocator H/F](https://feeny.ai/job/retail-e-commerce-allocator-h-f-polene-paris-paris-d0rhet88htgt) — Paris, France / HQ - [Senior Design Project manager - Visual Merchandising H/F](https://feeny.ai/job/senior-design-project-manager-visual-merchandising-h-f-polene-paris-paris-adhm9bpzbq7k) — Paris, France / HQ - [Assistant Store Manager - Osaka, Shinsaibashi Flagship Store](https://feeny.ai/job/assistant-store-manager-osaka-shinsaibashi-flagship-store-polene-paris-osaka-x9c8xgq14jjk) — Osaka, Japan - [Stock Manager - London](https://feeny.ai/job/stock-manager-london-polene-paris-london-bah0shqs7rcr) — London, United Kingdom - [HRBP-Employee & Labour Relations](https://feeny.ai/job/hrbp-employee-labour-relations-polene-paris-ubrique-hj85zdh7h9kn) — Ubrique, Spain - [HRBP-Relaciones Laborales](https://feeny.ai/job/hrbp-relaciones-laborales-polene-paris-ubrique-z0jyejj962kp) — Ubrique, Spain - [Area Manager Europe](https://feeny.ai/job/area-manager-europe-polene-paris-paris-wg89tfh007nm) — Paris, France / HQ - [International Retail Operations Manager](https://feeny.ai/job/international-retail-operations-manager-polene-paris-paris-mm4xcabdhk0p) — Paris, France / HQ - [Customer Care Associate H/F](https://feeny.ai/job/customer-care-associate-h-f-polene-paris-paris-wcj4g0sjrf0a) — Paris, France / HQ