--- title: 'Store Manager at Polène Paris' canonical: 'https://feeny.ai/job/store-manager-polene-paris-americas-houston-tx-8e7bevq44jcr' type: 'job' last_seen: '2026-11-08' --- # Store Manager at Polène Paris - **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris) - **Location:** Americas / Houston, TX - **Employment:** full-time - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.ashbyhq.com/polene-paris/951383e8-c3f7-491a-92f0-3de5dc189070 ## Job description Polène Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Be a part of the Polène story—join us in our Houston boutique in River Oaks and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences. Be part of the next chapter of the Polène story as we prepare to open our Houston boutique in River Oaks in Spring 2027. ## About the Role Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Store Manager, you will lead the boutique’s overall performance, team development, and daily operations, ensuring every client enjoys a memorable and elevated shopping experience. Our Houston location requires an experienced luxury retail leader who can drive commercial success, inspire a high-performing team, and embody Polène’s commitment to exceptional service. ## Key Responsibilities Business Development - Drive sales revenue and implement action plans to achieve commercial objectives. - Represent Polène’s excellence and champion our products and craftsmanship. - Deliver an exceptional customer experience while maintaining the highest service standards. - Identify market opportunities to attract new customers and strengthen client relationships. - Lead the implementation of premium CRM and clienteling best practices. Store Management - Oversee daily boutique operations and collaborate with headquarters on strategic and operational initiatives. - Ensure consistent implementation of brand standards, visual merchandising, and operational procedures. - Manage stock operations in collaboration with the stock team and Procurement Officer. - Optimize customer service processes, including repairs, warranties, returns, and exchanges. - Monitor store performance and identify opportunities for operational improvement. ## Team Management - Lead, develop, and inspire a high-performing team while fostering a positive and collaborative environment. - Identify training needs in partnership with the Retail Excellence and Training Manager. - Oversee recruitment, onboarding, training, and employee development. - Optimize staffing and scheduling to support boutique performance. - Lead daily briefings, communicate objectives, and motivate the team toward shared goals. ## What We're Looking For - Minimum 5 years of Store Manager experience within a luxury brand. - Strong leadership and team management skills, with the ability to unite and inspire a team. - Demonstrated experience in business development, performance management, and operational excellence. - Strong organizational skills and commercial acumen. - Fluent in English; additional language skills are a plus. - Proficient in Microsoft Office and Google Workspace. ## Compensation & Benefits - Competitive salary, plus bonus incentive. - Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. - Dental & vision insurance with employer contributions. - 401(k) plan. - Monthly + quarterly performance bonuses. - Paid Time Off, including vacation and sick time. - Employee discount on our full range of leather goods and jewelry. - Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance. - Commuter benefits for transit (pre-tax, where applicable). - Opportunities for growth within our expanding U.S. retail network. - A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork. If you’re passionate about luxury leather goods, team leadership, and performance, apply now and help define the next chapter of Polène in Houston! Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law. ## About Polène Paris ## Company Overview - **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship. - **Entity Type**: Private (bootstrapped) - **Headquarters**: Paris, France - **Founded**: 2016 - **Founders**: Three siblings (names not publicly disclosed) ## Core Business - **Primary industry**: Luxury leather goods and accessories - **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products - **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating. ## Products & Services - **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries. - **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans. - **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: 481 total employees (as of latest data) - **Notable Investors/Partners**: Not disclosed; the brand is independently owned. - **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth. ## Competitive Advantages - **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market. - **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods. - **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins. - **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing. ## Strategic Focus - Expanding product categories (e.g., jewelry) to build a broader lifestyle brand. - Growing international retail footprint while maintaining a strong e-commerce channel. - Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers. ## Why Work Here - **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France). - **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries. - **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity. - **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise. ## Sources 1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details 2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy 3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index 4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information 5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score ## Other roles at Polène Paris - [Stockist](https://feeny.ai/job/stockist-polene-paris-americas-houston-tx-rsp5r6dc4xvd) — Americas / Houston, TX - [Sales Advisor](https://feeny.ai/job/sales-advisor-polene-paris-americas-houston-tx-mmdj8n5v3n18) — Americas / Houston, TX - [Stock Manager](https://feeny.ai/job/stock-manager-polene-paris-americas-houston-tx-b6mbbj7fbrjp) — Americas / Houston, TX - [Sales Manager](https://feeny.ai/job/sales-manager-polene-paris-americas-houston-tx-2b9jpf86grvj) — Americas / Houston, TX - [Assistant Store Manager](https://feeny.ai/job/assistant-store-manager-polene-paris-americas-houston-tx-gmazaczjewgw) — Americas / Houston, TX - [Stage - Analyste IA Générative](https://feeny.ai/job/stage-analyste-ia-generative-polene-paris-paris-nc0bjd3gj3d8) — Paris, France / HQ - [Sales Advisor - København](https://feeny.ai/job/sales-advisor-k-benhavn-polene-paris-denmark-6emb9hn73ac4) — Denmark - [Stock Manager - Osaka, Shinsaibashi](https://feeny.ai/job/stock-manager-osaka-shinsaibashi-polene-paris-osaka-dtakjxn7jydn) — Osaka, Japan - [Allocation Planner - Ecommerce & Retail H/F](https://feeny.ai/job/allocation-planner-ecommerce-retail-h-f-polene-paris-paris-ta8wsa74v2kh) — Paris, France / HQ - [Retail & e-commerce allocator H/F](https://feeny.ai/job/retail-e-commerce-allocator-h-f-polene-paris-paris-d0rhet88htgt) — Paris, France / HQ