--- title: 'Store Manager at ThirdLove' canonical: 'https://feeny.ai/job/store-manager-thirdlove-washington-sma7911xxj37' type: 'job' last_seen: '2026-09-11' --- # Store Manager at ThirdLove - **Company:** ThirdLove - **Location:** Washington, DC - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/thirdlove/jobs/8708207002 ## Job description ## Who We Are For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best. Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right. ## How We Work Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you. ## What We Are Looking For We are seeking an innovative and engaging Store Manager to help us launch our new Thirdlove boutique in Washington Square. This Manager will build and mentor dynamic teams, foster exceptional customer experiences, and drive sales to achieve business goals. They will embody Thirdlove’s values while ensuring operational excellence and a welcoming store environment. What You Will Own And How You Will Make A Difference - Influence and inspire a team to create memorable in store experiences and foster a positive environment - Ideate, create, and execute action plans to drive sales and client engagement - Recruit top talent for all positions in store including - Ensure store standards including fitting and servicing clients, visual merchandising and operational tasks (inventory counts, tagging, receiving, and  processing shipment) - Curate and execute fruitful in-store activities and events on a regular basis to drive store traffic and engagement - Support with new store openings in the Bay Area as needed - Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Slack, and Google Office is a plus - Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures - Build out team schedule while managing payroll effectively - Keep an agile work schedule to support business needs; including days, nights, weekends, holidays.  Must work at least 40hrs/week ## Who You Are Team Leadership: Recruit, train, and mentor store staff and to create a positive and productive team culture. Sales and Client Engagement: Develop and execute action plans to drive sales, increase client engagement, and meet key performance indicators (KPIs) such as conversion, AOV, and UPT. Operational Management: Oversee store operations, including cleanliness, visual merchandising, inventory management, and shipping/receiving tasks. Ensure completion of opening/closing procedures. Store Activations: Curate and execute in-store activations, and support new store openings as needed. Technology Utilization: Leverage technology and systems to improve operational efficiency. Scheduling and Payroll: Manage team schedules and payroll while ensuring business needs are met, working flexible hours, including nights, weekends, and holidays. Customer Experience: Maintain a strong floor presence, ensuring exceptional customer service and product knowledge to support clienteling and brand advocacy. Performance Management: Set and track team goals, ensuring tasks are completed on time and to a high standard. You Have - 2+ years of direct management experience - 3+ years of customer service and/or retail experience; background in similar category preferred - Must be at least 18 years of age - Must be able to maintain an active store presence, including standing and walking for extended periods of time - Comfort with using a ladder and lifting a maximum of 50lbs ThirdLove Offers You - Competitive salary - Paid Time Off - Discounted and free products Diversity ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit[E-Verify](https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf). ## Compensation $75,000-$80,000 Annually ## About ThirdLove ## Company Overview - **One-liner**: ThirdLove is a direct-to-consumer intimates and lifestyle brand that designs and sells bras, underwear, loungewear, and swimwear with a focus on fit, comfort, and size inclusivity for every body. - **Entity Type**: Private (Venture-backed with Series A, B, Seed, and multiple debt rounds) - **Headquarters**: San Francisco, California, United States - **Founded**: 2013 - **Founders**: Heidi Zak, David Spector, and Ra’el Cohen (Co-Founder & Chief Creative Officer) ## Core Business - **Primary industries**: Retail Apparel and Fashion, Direct-to-Consumer E-Commerce - **Target customers**: B2C — women seeking bras and undergarments, with emphasis on size-inclusive and half-cup fits - **Mission/purpose**: To make customers look and feel amazing by solving common bra problems (“Bra-blems Solved™”) with solution-driven design and body-positive branding ## Products & Services - **Bras**: T-shirt, wireless, racerback, plunge, unlined, lace, minimizer, cotton, sports bras – available in half-cup sizes for better fit - **Underwear**: Full range of styles in inclusive sizing - **Loungewear & Nightwear**: Comfort-focused apparel - **Swimwear**: Bra-sized swimwear for confident fit - **FitFinder Quiz**: Online tool that helps customers determine their best bra size and style based on measurements and preferences ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric – Total Funding**: $135.6 million across 7 rounds (Seed, Series A, Series B, Venture, and Debt) - **Annual Revenue**: $254.6 million (as of most recent data) - **Notable Investors/Partners**: New Enterprise Associates (lead investor in Seed and Series A), Second Avenue Capital Partners (lead in debt financing) - **Growth Signals**: Acquired Kit Undergarments in April 2022; operates in 5 countries (US, Philippines, Argentina, Vietnam, Hong Kong); revenue over $250M; headcount of 105 (down 5% YoY) but still active hiring; recognized as Great Place to Work® 5 years running (2021–2026) ## Competitive Advantages - **Fit innovation**: Proprietary half-cup sizes and FitFinder quiz create personalized fit that competitors often miss - **Brand positioning**: Strong body-positive and size-inclusive marketing that resonates with modern consumers; named “#1 Digital Native Bra Brand Among Millennials” by NPD Group (2020) - **Omnichannel presence**: Growing physical retail stores (Store Manager & Sales Associate roles listed) alongside strong e-commerce base ## Strategic Focus - **Current priorities**: Expanding omnichannel capabilities (brick-and-mortar store openings), deepening data-driven personalization, and maintaining momentum as a leading direct-to-consumer intimates brand - **Growth direction**: Product line extensions (swimwear, loungewear, lingerie) and international market expansion ## Why Work Here - **Culture & recognition**: Certified Great Place to Work® for 5 consecutive years; 71% of employees say it’s a great place to work (vs. 57% typical US company); 92% feel welcomed upon joining - **Work environment**: Fast-paced, collaborative, with emphasis on ownership, curiosity, and adaptability. Offices in San Francisco (HQ) and Chico, CA, plus remote/hybrid flexibility implied by distributed team across multiple countries - **Perks & benefits**: Flexible Time Off, medical/dental/vision coverage, HSAs/FSAs/401(k), employee discount on products, opportunities for personal and professional growth - **Engineering/tech roles**: Active hire for Shopify Engineer, indicating investment in e-commerce platform; Director of Engineering role exists, and tech team is present (5 in technical roles) - **Employee feedback**: Positive reviews highlight supportive leadership, training, and team environment on Indeed (e.g., Customer Experience Specialist rated 4.2/5); overall LinkedIn rating is 2.7/5 with praise for work-life balance (3.3) and culture (2.9), though compensation and career growth are noted areas for improvement ## Sources 1. [thirdlove.com – Careers](https://www.thirdlove.com/pages/careers) 2. [LinkedIn – ThirdLove](https://www.linkedin.com/company/thirdlove) 3. [Great Place to Work – ThirdLove](https://www.greatplacetowork.com/certified-company/7010800) 4. [Indeed – ThirdLove](https://www.indeed.com/cmp/Thirdlove) ## Other roles at ThirdLove - [Growth Marketing Manager: Paid Social](https://feeny.ai/job/growth-marketing-manager-paid-social-thirdlove-remote-tf3etj4ytn9e) - [Growth Marketing Manager: Paid Search and Display](https://feeny.ai/job/growth-marketing-manager-paid-search-and-display-thirdlove-remote-374mk8czwzr4) - [Designer- Product Innovation and Development](https://feeny.ai/job/designer-product-innovation-and-development-thirdlove-san-francisco-a38yvag3p6pp) — San Francisco, CA - [Sales Associate](https://feeny.ai/job/sales-associate-thirdlove-washington-z6at87z8fj1a) — Washington, DC - [PT Key Holder](https://feeny.ai/job/pt-key-holder-thirdlove-washington-vg6a1m24a3dr) — Washington, DC - [FT Key Holder](https://feeny.ai/job/ft-key-holder-thirdlove-washington-1vzqk9fq5cv0) — Washington, DC - [Assistant Store Manager](https://feeny.ai/job/assistant-store-manager-thirdlove-washington-2mg2xcptk01w) — Washington, DC - [Sales Associate](https://feeny.ai/job/sales-associate-thirdlove-atlanta-p242k4ps5kjz) — Atlanta, GA - [PT Key Holder](https://feeny.ai/job/pt-key-holder-thirdlove-atlanta-m86y42arb0nm) — Atlanta, GA - [FT Key Holder](https://feeny.ai/job/ft-key-holder-thirdlove-atlanta-vd6k6qa28tnw) — Atlanta, GA