---
title: 'Store Manager at Thuma'
canonical: 'https://feeny.ai/job/store-manager-thuma-washington-tfk5b23v3gqe'
type: 'job'
last_seen: '2026-09-13'
---

# Store Manager at Thuma

- **Company:** Thuma
- **Location:** Washington, DC
- **Compensation:** $85k–$115k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/thuma/4dcc5cce-e26d-4062-bf7d-5cec372ef72e

## Job description

Thuma is looking for a Store Manager to lead our new flagship in West Hollywood. You will be responsible for building and leading a new team, delivering an exceptional guest experience, and driving business results. You will oversee all aspects of store and cafe operations, from team development to visual merchandising, ensuring that the space reflects Thuma’s values and standards. This role requires strong leadership, operational expertise, and a passion for creating a welcoming and inspiring retail environment.

You Will

- Oversee the day-to-day operations of the flagship store and cafe - delivering a high-touch experience for both retail customers and trade clients (interior designers, architects, and specifiers).
- Spearhead our trade program. Build relationships and make the Thuma brand known in Georgetown throughout the design community.
- Ensure that visual merchandising and interior design elements reflect  our current products, layout and the Thuma brand aesthetic.
- Recruit, hire, and train a high performing team. Set performance expectations, provide feedback, and  ongoing training and support.
- Lead, motivate and manage the team to hit in-store KPIs, including team building and effective scheduling, while fostering positive and collaborative work environment.
- Assume full responsibility for every aspect of the guest experience, with an emphasis on building long-term relationships with all guests including trade clients and delivering a consultative, design-oriented sales experience. Lead all team members to do the same.
- Ensure that all customers receive exceptional service and have a memorable in-store and cafe experience. Address customer inquiries, complaints, and feedback in a professional and timely manner. Manage trade-specific needs such as project timelines, bulk orders, customization inquiries, and white-glove coordination.
- Create processes to actively share insights from both retail and trade clients, including feedback on product needs, material preferences, and specification gaps, to inform product, marketing, and merchandising strategy.
- Work with the Head of Retail to develop and manage budgets, monitor sales and expenses, and implement strategies to increase foot traffic and sales. Collaborate with the marketing team to plan and execute store promotions and events, to attract and bring potential customers into the store, engaging both local customers and tourists.
- Ensure compliance with health and safety regulations, including food safety and sanitation in the cafe.
- Monitor and maintain the security and safety of the store and its customers.

This Might Describe You

- 5+ Years of Retail, Interior Design, and/or Trade experience, luxury brand experience preferred
- A minimum of 4 years experience in Retail Leadership, Cafe experience is a plus
- Extensive experience and ability to lead the delivery of high level customer service
- Excellent communication, collaboration and delegation skills as well as good decision making abilities in high pressure situations
- Proficient in Google Suite products, Shopify experience is a plus
- Ability to build, lead and manage high performing teams
- Ability to support conflict resolution, employee coaching and counseling

Physical Requirements

- You are able to be mobile on the sales floor for extended periods of time
- You are able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

## Why Join Us

- 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
- Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
- Equity: Participation in employee stock option plan.
- Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work.
- Time to Recharge: Retail teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
- Employee Discount**: 40% off almost all Thuma products.
- Cell Phone Stipend: $100 per month to support work-related phone use.
- Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.

** Some exclusions may apply

- Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

## Why Join Us

Equity/401k: Participation in employee stock option plan and our 401k program where we will match up to 6% of your contributions Benefits: Comprehensive medical, dental + vision coverage options with generous employer contributions + PTO Extras: 12 weeks of paid parental leave and company sponsored membership at One Medical Dream Setup: MacBook Air, Airpod Pros, Magic Mouse, Magic Keyboard Employee Discount: We provide an employee discount of 40% off all Thuma products Room Upgrade: A complimentary product credit when you start, worth up to $2,000 Cell Phone Stipend: $100 per month to recognize that you will use your cell phone for work related things

## Who We Are

Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

## About Thuma

## Company Overview
- **One-liner**: Thuma designs and manufactures modern, minimalist wood furniture for the bedroom and living room, using traditional Japanese joinery for a hardware-free, durable build.
- **Entity Type**: Private (Seed stage – raised a seed round in 2019 from one undisclosed investor)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2017
- **Founders**: Douglas Shumway (Co-Founder, Chief Product Officer) – full founding team not publicly listed

## Core Business
- **Primary industry**: Retail (direct-to-consumer furniture)
- **Target customers**: B2C – consumers seeking high-quality, sustainable, and minimalist home furnishings
- **Mission / purpose**: “We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.” – Thuma’s design philosophy centers on stripping away the non-essential to enrich life at home.

## Products & Services
- **The Bedroom Collection**: Platform bed frames (signature Japanese joinery, no tools required), headboards, nightstands, and modular dressers with nesting drawers. Solid wood, sustainable materials.
- **The Living Room Collection**: Sofas (Essential Sofa in 72”, 84”, 96” widths), coffee tables, and complementary pieces. In stock and ready to ship.
- **White Glove Delivery**: Unlimited white-glove delivery available in the contiguous US for larger items.
- **In-Store Experience**: Flagship stores in New York (99 Wooster St), Los Angeles, and San Francisco (1169 Gorgas Ave) offering virtual and in-person appointments with a Concierge team.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**:
  - **Annual Revenue**: Not publicly available
  - **Total Funding**: Seed round (2019) – amount undisclosed, 1 investor
  - **Headcount**: 118 employees (as of latest data) – +13.9% YoY growth (+17 people)
- **Notable Investors / Partners**: Seed investor not named; no major strategic partners publicly listed
- **Growth Signals**:
  - 118 employees, up 13.9% year-over-year
  - 16 active job postings (+166% YoY increase in postings)
  - Expansion into living room category (sofas, coffee tables)
  - Three flagship retail locations opened (NYC, LA, SF)
  - Strong LinkedIn follower growth (+30.4% YoY)

## Competitive Advantages
- **Hardware-free joinery**: Uses traditional Japanese wood joinery, eliminating metal fasteners – a distinctive differentiator in the furniture market.
- **Sustainable & minimalist design**: Focus on solid wood, natural materials, and timeless aesthetics that appeal to eco-conscious, design-oriented consumers.
- **Omnichannel presence**: Direct-to-consumer e-commerce complemented by physical flagship stores that function as brand experiences.
- **Enduring quality**: Emphasis on pieces “intended to be enjoyed each day for a lifetime,” reducing replacement cycles.

## Strategic Focus
- **Category expansion**: Moving beyond bedroom into living room furniture (sofas, coffee tables, modular dressers).
- **Retail footprint**: Investing in flagship stores to build brand hospitality and customer experience.
- **Omnichannel growth**: Balancing online DTC with in-person appointments and white-glove delivery.
- **Sustained hiring**: Significant increase in job postings (16 open roles), particularly in design, operations, and customer experience.

## Why Work Here
- **Culture**: Design-led, values-driven company that prizes simplicity, craftsmanship, and hospitality. “Good design is good hospitality.”
- **Work policy**: Hybrid – some roles are on-site in San Francisco or New York, others offer remote flexibility. The San Francisco HQ is an on-site workspace.
- **Perks & benefits**:
  - Employee discount
  - Dental insurance
  - Free snacks and drinks
  - 401(K) plan
  - Generous PTO and paid holidays
- **Team composition**: Largest departments are Design (16%), Operations (15%), Marketing (14%). Technical roles are a smaller share (4%).
- **Growth opportunities**: Rapidly scaling company with a 13.9% headcount increase and 166% more job postings year-over-year – suggests strong upward mobility.

## Sources
1. [Thuma – Lever careers page](https://jobs.lever.co/thuma)
2. [Thuma official website](https://www.thuma.co/)
3. [Thuma About page](https://www.thuma.co/pages/about)
4. [Thuma LinkedIn company page](https://www.linkedin.com/company/thuma)
5. [Built In SF – Thuma company profile](https://www.builtinsf.com/company/thuma)

## Other roles at Thuma

- [Director, Retail Development](https://feeny.ai/job/director-retail-development-thuma-san-francisco-pc3r8t0bke1v) — San Francisco, CA
- [Junior Copywriter](https://feeny.ai/job/junior-copywriter-thuma-san-francisco-t1e1jec6y1bc) — San Francisco, CA
- [Digital Merchandising Associate](https://feeny.ai/job/digital-merchandising-associate-thuma-san-francisco-6jgrbs7dex5c) — San Francisco, CA
- [Director, Visual Merchandising](https://feeny.ai/job/director-visual-merchandising-thuma-san-francisco-dz20pyep88qw) — San Francisco, CA
- [Inventory Planner / Senior Inventory Planner](https://feeny.ai/job/inventory-planner-senior-inventory-planner-thuma-san-francisco-myj6kaq7tcpb) — San Francisco, CA
- [Upholstery Finishing Technician](https://feeny.ai/job/upholstery-finishing-technician-thuma-riverside-gzdhsw208eym) — Riverside, CA
- [Upholstery Finishing Manager](https://feeny.ai/job/upholstery-finishing-manager-thuma-riverside-5trgv9dj38g4) — Riverside, CA
- [Upholstery Finishing Technician](https://feeny.ai/job/upholstery-finishing-technician-thuma-essex-7apbw81x4crf) — Essex, MD
- [Guest Experience Lead](https://feeny.ai/job/guest-experience-lead-thuma-san-francisco-jbzg3xpgr6g6) — San Francisco, CA
- [Associate Store Manager](https://feeny.ai/job/associate-store-manager-thuma-denver-a454hmqt2mq7) — Denver, CO