--- title: 'Strategic Account Executive at Miro' canonical: 'https://feeny.ai/job/strategic-account-executive-miro-tokyo-p8epdw0wtmec' type: 'job' last_seen: '2026-10-12' --- # Strategic Account Executive at Miro - **Company:** Miro - **Location:** Tokyo, Japan - **Posted:** 2026-03-17 - **Last confirmed live:** 2026-10-12 - **Apply:** https://miro.com/careers/vacancy/8460222002?gh_jid=8460222002 ## Job description ## About the Team The Strategic Accounts team’s mission is to make Miro the nerve center for innovation inside the world’s largest companies. We partner with Fortune 500 and Global 2000 enterprises to help them accelerate product development, improve cross-functional alignment, and transform how teams move from strategy to execution. This team sits at the center of Miro’s evolution from a collaboration product to an AI-powered innovation workspace. Our Strategic AEs operate as account CEOs, leading cross-functional account teams across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, and executive leadership. ## About the Role Winning in Strategic Accounts is not about managing a territory or closing isolated deals. It is about building multi-year account strategies, identifying the customer’s most important business initiatives, and expanding Miro into mission-critical workflows across Product, Engineering, Design, IT, Operations, and transformation teams. As a Strategic AE, you will own a focused portfolio of Miro’s largest enterprise customers. You will be expected to understand each account’s industry context, operating model, executive priorities, political landscape, renewal dynamics, and expansion potential. You will create pipeline through disciplined account-based execution, build executive alignment around measurable outcomes, and orchestrate Miro’s internal resources to turn strategic opportunities into durable enterprise partnerships. ## What You’ll Do →Own a portfolio of named strategic accounts Develop and execute deep account strategies across 3–10 global enterprise customers. Identify priority business initiatives, critical workflows, executive buyers, Champions, renewal moments, competitive risks, and multi-product expansion opportunities. →Drive workflow-led expansion Position Miro around high-value enterprise workflows such as product strategy, roadmapping, customer discovery, prototyping, planning, agile execution, technical diagramming, portfolio visibility, and innovation governance. Connect Miro’s platform to measurable customer outcomes, including faster product cycles, stronger alignment, improved productivity, and better execution across distributed teams. →Build executive alignment and business cases Engage senior leaders across Product, Engineering, Design, IT, Transformation, Finance, and the C-suite. Create compelling business cases that tie Miro to named customer initiatives, quantified pain, strategic priorities, and long-term value realization. →Orchestrate complex account teams Lead cross-functional PODs across Solution Engineering, Customer Success, Value Advisory, Professional Services, Product, Marketing, Partners, BDRs, and senior leadership. Align the team around clear account objectives, executive engagement plans, validation events, and expansion plays. →Create and manage strategic pipeline Maintain a disciplined account-based pipeline generation motion. Use executive outreach, customer workshops, field marketing, partner collaboration, BDR support, and renewal planning to stay multiple quarters ahead on pipeline coverage. →Operate with rigorous sales discipline Apply MEDDPICC and Command of the Message at an expert level. Build customer-validated problem statements, develop real Champions, secure Economic Buyer access, quantify business impact, and use mutual plans to drive complex opportunities forward. →Shape how Miro wins in the enterprise Bring field intelligence back to Product, Marketing, Customer Success, and leadership. Help refine Miro’s enterprise narrative, identify repeatable expansion patterns, mentor peers, and contribute to regional go-to-market strategy. ## What You’ll Need 10+ years of SaaS sales experience, including significant experience selling to Fortune 500 / Global 2000 enterprises with 10,000+ employees. Proven success owning a small number of strategic named accounts and driving complex expansion motions across multiple business units, geographies, personas, and executive stakeholders. Track record closing and expanding $250K–$1M+ enterprise opportunities, ideally including multi-product, multi-year, or transformation-oriented deals. Strong ability to build executive relationships across Product, Engineering, Design, IT, Transformation, Finance, and C-level stakeholders. Deep MEDDPICC and Command of the Message discipline, including strong qualification, Champion development, Economic Buyer engagement, quantified pain, decision-process management, and value-based selling. Experience orchestrating cross-functional deal teams across SE, CS, Services, Value Advisory, Product, Marketing, Partners, BDRs, and executive sponsors. Strong account planning discipline, with the ability to translate customer strategy into named initiatives, workflow opportunities, stakeholder maps, pipeline plans, and measurable expansion outcomes. Comfort operating in complex, ambiguous enterprise environments where success requires persistence, business acumen, internal leadership, and the ability to create belief with both customers and internal teams. AI fluency and curiosity, with a track record of leveraging AI tools to improve account research, stakeholder mapping, territory strategy, opportunity planning, customer insights, and overall sales productivity. ## What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our [Global Miro benefits board.](https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10) ## #LI-YN1 ## About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! Check out more about life at Miro: - Youtube: https://www.youtube.com/@lifeatmiro - Blog: https://miro.com/careers/life-at-miro/all/ - Instagram: https://www.instagram.com/mirohq/ At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences. Miro handles and uses personal data of job applicants in line with its [Recruitment Privacy Policy](https://miro.com/legal/recruitment-privacy-policy/) found [here](https://miro.com/legal/recruitment-privacy-policy/). ## About Miro ## Company Overview - **One-liner**: Miro is the AI-powered visual collaboration workspace where distributed teams dream, design, and build the future together. - **Entity Type**: Private (venture-backed; Series C) - **Headquarters**: San Francisco, California, USA (with a secondary global hub in Amsterdam, Netherlands) - **Founded**: 2011 - **Founders**: Andrey Khusid (current CEO and co-founder) ## Core Business - Primary industry/industries: Visual collaboration software, innovation management, product development tools, AI-driven workspace. - Target customers: B2B – from small teams to large enterprises (over 250,000 organizations including Salesforce, ASOS, Deloitte, WPP, Cisco). - Mission or purpose statement: "Empower teams to create the next big thing" ([miro.com/about](https://miro.com/about/)). ## Products & Services - **[Miro Innovation Workspace]**: The core SaaS product – an infinite canvas for brainstorming, diagramming, strategic planning, design sprints, and agile workflows. Supports real-time co-creation and AI enhancements. - **[Miro Assist]**: AI capabilities embedded in the workspace (e.g., smart diagramming, summarization, idea generation) to accelerate innovation. - **[Integrations & API]**: Connects with popular tools like Jira, Confluence, Microsoft Teams, Slack, and Google Workspace; also offers a developer API for custom extensions. ## Market Standing - **Valuation/Market Cap**: $17.5 billion (valuation after Series C in 2022; not updated since) ([miro.com/careers/our-story](https://miro.com/careers/our-story/)). - **Key Metric**: Over 100 million users worldwide and more than 250,000 paying organizations (as of 2025) ([miro.com/about](https://miro.com/about/)). - **Notable Investors/Partners**: Accel (led $25M Series A), $400M Series C round (lead undisclosed); partners include Atlassian, Google, Microsoft. - **Growth Signals**: Rated #1 on G2 for visual collaboration; named one of Fast Company's "Most Innovative Companies" in 2022; launched AI-powered Innovation Workspace in 2025; grew from 50M to 100M users in ~2 years. ## Competitive Advantages - **First-mover in visual collaboration**: Dominant player in digital whiteboarding with a massive user base and network effects. - **AI-first evolution**: Deep integration of AI (Miro Assist) directly into the workspace, differentiating from traditional whiteboarding tools. - **Enterprise trust**: Trusted by a quarter-million organizations, including Fortune 500 companies, with strong security and compliance features. - **Open platform**: Rich API and pre-built integrations create high switching costs and extensibility. ## Strategic Focus - **AI-native innovation**: Doubling down on AI to become the "AI Innovation Workspace" that brings teams and AI together to plan, co-create, and build faster. - **Global expansion**: Growing hubs in 13 locations across 9 countries (including Austin, Tokyo, Singapore, Yerevan) to capture talent and markets. - **Product-led growth**: Continuing to drive adoption through freemium model and user-generated virality. ## Why Work Here - **Culture & values**: Emphasizes Curiosity, Drive, Resilience, Empathy, Cognitive Agility, and Accountability ("Miro Mindset"). Strong commitment to diversity and inclusion with over 100 nationalities represented and active Employee Resource Groups (ERGs) ([miro.com/careers](https://miro.com/careers/)). - **Work model**: Hybrid "Miro Together" approach – hub-centric with a flexible mix of in-person and remote co-creation. Teams are distributed across 13 hubs globally. - **Benefits**: Equity, wellbeing benefit, work-from-home equipment allowance, annual Learning & Development stipend, and bi-annual performance reviews focused on growth ([miro.com/careers](https://miro.com/careers/)). - **Engineering culture**: Engineers work on front-end, back-end, core product, QA, data, and API – tackling business-critical tools at scale. The company has a global Career Map for transparent career progression. - **Learning opportunities**: Associate Product Management (APM) program and graduate opportunities for Product Designers and Software Engineers launched in 2024. ## Sources 1. [miro.com/about](https://miro.com/about/) 2. [miro.com/careers](https://miro.com/careers/) 3. [miro.com/careers/our-story](https://miro.com/careers/our-story/) 4. [miro.com/careers/open-positions](https://miro.com/careers/open-positions/) 5. [miro.com/careers/people](https://miro.com/careers/people/) ## Other roles at Miro - [Commercial Account Executive](https://feeny.ai/job/commercial-account-executive-miro-austin-z0scb3sy2p4t) — Austin, TX - [Country Manager, Japan](https://feeny.ai/job/country-manager-japan-miro-tokyo-s7x723hzf4m2) — Tokyo, Japan - [Senior Regional Marketing Manager](https://feeny.ai/job/senior-regional-marketing-manager-miro-austin-tex91v3br0k8) — Austin, TX / New York, NY / San Francisco, CA - [Strategic Account Executive](https://feeny.ai/job/strategic-account-executive-miro-tokyo-gxx4s043j44x) — Tokyo, Japan - [Head of CS, DACH](https://feeny.ai/job/head-of-cs-dach-miro-munich-e3rkr73gwb5k) — Munich, Germany - [Forward Deployed Consultant, Manufacturing](https://feeny.ai/job/forward-deployed-consultant-manufacturing-miro-united-states-7rhkp25363nq) — United States - [Manager, Customer Support AMER](https://feeny.ai/job/manager-customer-support-amer-miro-austin-zkw8mtmqhqbe) — Austin, TX - [Expression of Interest: SMB & Commercial Account Executive](https://feeny.ai/job/expression-of-interest-smb-commercial-account-executive-miro-latin-america-nx1m876x5wee) — Latin America - [Expression of Interest: SMB & Commercial Account Executive](https://feeny.ai/job/expression-of-interest-smb-commercial-account-executive-miro-austin-w2xcs6anhp8v) — Austin, TX - [Expression of Interest: Enterprise & Strategic AE - UK/I](https://feeny.ai/job/expression-of-interest-enterprise-strategic-ae-uk-i-miro-london-wab4xer0ddgy) — London, United Kingdom