---
title: 'Strategic Account Executive (Remote -UK Based ) at RF-SMART'
canonical: 'https://feeny.ai/job/strategic-account-executive-remote-uk-based-rf-smart-emea-hpcn33mz5c6a'
type: 'job'
last_seen: '2026-09-09'
---

# Strategic Account Executive (Remote -UK Based ) at RF-SMART

- **Company:** RF-SMART
- **Location:** EMEA
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/rfsmart/jobs/5389032008

## Job description

Strategic Account Executive: (Remote, UK-Based)

Location: Remote from the UK (BST/GMT time zones required to support EMEA business hours)

We exist to transform our customers and change lives

Who We're Looking For:

As the Strategic Account Executive for EMEA, you will serve as the main point of contact for customer success across the entire EMEA region. You'll own a portfolio of relationships where your consultative approach directly drives both customer transformation and RF-SMART's growth in this critical market. This role uniquely positions you as the primary RF-SMART connection for EMEA customers, requiring you to bridge continents and build lasting partnerships that turn customers into advocates. Your ability to understand complex business challenges, identify expansion opportunities, and orchestrate seamless experiences will directly impact our recurring revenue and market presence in the region.

What You'll Do:

Strategic Relationship Leadership

- Own the complete customer lifecycle for your EMEA portfolio, transforming initial relationships into long-term strategic partnerships that consistently renew and expand
- Orchestrate account strategy and growth by developing comprehensive plans that identify upsell opportunities, anticipate customer needs, and position RF-SMART as an indispensable partner
- Build executive relationships that give you access to decision-makers, enabling you to shape technology roadmaps and position RF-SMART solutions that drive measurable business outcomes

Revenue Growth & Pipeline Management

- Drive subscription renewals and expansion revenue that fuel RF-SMART's growth targets while ensuring customers realize continuous value from their investment
- Develop and maintain a robust sales pipeline that accurately forecasts opportunities and consistently delivers against revenue targets
- Negotiate contracts at senior levels, leveraging your business acumen to structure agreements that create win-win outcomes

Cross-Functional Collaboration

- Bridge time zones and teams to ensure EMEA customers receive responsive, seamless service by collaborating effectively with Customer Care, Support, and Pre-Sales resources
- Serve as the voice of the customer internally, providing clear communication to all departments about EMEA market needs, competitive dynamics, and growth opportunities
- Leverage internal resources strategically to orchestrate customer visits, deliver compelling presentations, and close complex sales cycles

Market Intelligence & Positioning

- Position RF-SMART competitively by maintaining deep knowledge of alternative solutions and articulating our differentiated value in ways that resonate with each customer's unique business context
- Develop customer advocates who become references and champions, amplifying RF-SMART's reputation across the EMEA market
- Stay ahead of industry trends within manufacturing and distribution sectors, bringing insights that help customers and RF-SMART evolve together

What You'll Bring:

- Must be located in the UK and open to some travel to EMEA regions
- Bachelor's degree in business or related field (or equivalent work experience demonstrating your capabilities)
- Proven track record of meeting and exceeding sales targets in software or technology sales, with consistent top-level performance
- Consultative selling expertise that enables you to understand complex business needs, ask insightful questions, and position solutions in a business context rather than simply pitching features
- Relationship-building mastery with the ability to quickly build rapport, forge authentic connections, and maintain long-term strategic partnerships
- CRM proficiency with systems such as Salesforce, Oracle/Siebel, or NetSuite — you keep data current and use it to drive strategy
- Location/schedule flexibility to work hours aligned with BST/GMT time zone, with willingness to accommodate occasional early or late calls to connect with US based team members and/or reach customers across the wider EMEA footprint (including the Gulf and South Africa)
- Strategic thinking and problem-solving skills that enable you to develop comprehensive account strategies, qualify opportunities effectively, and navigate complex sales cycles
- Executive presence and negotiation capabilities that allow you to present confidently to senior leadership and structure mutually beneficial agreements

## Preferred Qualifications

- Experience with NetSuite or familiarity with ERP systems and their business impact
- Knowledge of manufacturing and/or distribution processes, supply chain challenges, WMS systems, and/or warehouse operations
- Previous experience managing accounts across international boundaries or working with EMEA markets, including cross-border/multi-currency or VAT-related considerations
- High technical acumen or experience selling software/hardware solutions to technical audiences
- Must be experienced with utilizing AI for opportunity generation and sales coaching

## Why This Role Is Different

This isn't a typical account management position. You'll have true ownership of an entire geographic region, giving you entrepreneurial freedom to shape the EMEA customer experience. Your working hours give you meaningful overlap with both your EMEA customers during their business day and RF-SMART's US-based teams later in your afternoon, so you're rarely operating in isolation — but you'll also have quiet morning hours to focus on strategic planning before the rest of the organization comes online. You'll be building something meaningful — serving as the face of RF-SMART across an entire region where your relationships directly translate to customer transformations and company growth.

The role offers significant autonomy with strong support. While travel is limited, you'll have the resources and backing to orchestrate impactful customer visits and attend regional trade shows when strategic. You'll work alongside a collaborative Sales team that has each other's backs and Customer Care/Support partners who are committed to customer success.

Our Selection Process

Our thoughtful interview process is designed to be conversational and give you insight into our team and product. It typically includes an initial screening, a role-play, discussions with the hiring manager and sales leadership, conversations with team members you'd collaborate with, and a chance to demonstrate your consultative selling approach through a realistic scenario.

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Strategic Account Executive, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Work Authorization / Visa Sponsorship: This role will be based in the United Kingdom. RF-SMART does not offer visa or work permit sponsorship for this position. Applicants must have the legal right to work in the UK without sponsorship now and in the future.

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

[A Word From Our CEO - Watch Now](https://rfsmart.wistia.com/medias/8j4rvkidqu)

## About RF-SMART

## Company Overview
- **One-liner**: RF-SMART provides automated data collection and warehouse management software that integrates with major ERP systems to help distributors, manufacturers, retailers, and healthcare organizations achieve near‑100% inventory accuracy and up to 40% productivity gains.
- **Entity Type**: Private (Privately Held, bootstrapped growth)
- **Headquarters**: Jacksonville, Florida, United States
- **Founded**: 1982
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Software Development – warehouse management, supply chain execution, and barcode/RFID solutions.
- **Target customers**: B2B / Enterprise – distributors, manufacturers, retailers, healthcare/hospitals, 3PLs, and heavy industries.
- **Mission**: “To eliminate trips back and forth to the office, error‑prone manual data entry, and all the ‘invisibles’ inherent in paper‑driven processes – most importantly accuracy, productivity, and activity status.” [rfsmart.com](https://www.rfsmart.com/company)

## Products & Services
- **RF‑SMART Warehouse Management System (WMS)**: Out‑of‑the‑box and customizable barcode/RFID‑based WMS that works directly with the customer’s ERP (NetSuite, Oracle Cloud, Oracle JD Edwards) – no duplicate databases.
- **RF‑SMART Label Printing**: Integrated label generation for shipping, receiving, and inventory labeling.
- **RF‑SMART Shipping for NetSuite**: Streamlined shipping functionality within the NetSuite ecosystem.
- **Transportation Management System (TMS)**: Product under development (Product Owner II – TMS role listed). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart)
- **Professional Services & Implementation**: Certified implementation and support teams that are cross‑trained in both RF‑SMART and the target ERP.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metrics**: Annual revenue of **$65.7M** (LinkedIn estimate). Headcount of **454 employees** (+19.3% YoY). [linkedin.com](https://www.linkedin.com/company/rfsmart-com)
- **Notable Investors/Partners**: No external investors; the company is organically grown. Key technology partners: NetSuite, Oracle, JD Edwards.
- **Growth Signals**: Named to Inc. 5000 list of fastest‑growing private companies. Customers in 33+ countries. 3,500+ companies served. [rfsmart.com](https://www.rfsmart.com/)

## Competitive Advantages
- **40+ years of domain expertise** in warehouse automation.
- **Deep ERP integration** – single‑source database eliminates data duplication and delivers 99.9% accuracy.
- **Proven productivity gains of up to 40%** and near‑100% inventory/picking accuracy.
- **Certified teams** – implementation staff are certified in both RF‑SMART and the customer’s ERP, reducing deployment risk.

## Strategic Focus
- **International expansion** – already present in 11 countries (UK, Australia, Canada, Spain, Brazil, etc.).
- **Product diversification** – development of a Transportation Management System (TMS) and continued enhancement of Demand Planning & Inventory Optimization modules.
- **Scalability** – solutions designed to grow with customers from small operations to large enterprises.

## Why Work Here
- **Culture**: “Love Where You Work” is a core theme. The company operates on five pillars – Growth, Rewards, Health, Philanthropy, and Team. [rfsmart.com](https://www.rfsmart.com/careers)
- **Work Model**: Mix of in‑office, distributed (remote/US), and international roles. Primary offices in Jacksonville, FL and Highlands Ranch, CO.
- **Benefits & Perks**:
  - Medical, dental, vision with HSA contributions.
  - 401(k) with company match (up to 4%).
  - Annual bonus plan based on company profitability.
  - Paid parental leave (8 weeks maternity, 3 weeks parental).
  - Tuition reimbursement and education assistance.
  - Quarterly massages, healthy snacks (“Fruity Tuesdays/Fridays”), and a break room with ping‑pong and video games.
- **Engineering Culture**: Annual Hackfest, Women’s Development initiative, active Wellness Committee.
- **Recognition**: Named one of “Best Places to Work JAX” (Jacksonville).

## Sources
1. [rfsmart.com](https://www.rfsmart.com/company) – Company overview, mission, customers, Inc. 5000.
2. [rfsmart.com](https://www.rfsmart.com/careers) – Culture, benefits, values, “Best Places to Work JAX”.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) – Current job openings (14+ roles including software developer, product owner, intern).
4. [linkedin.com](https://www.linkedin.com/company/rfsmart-com) – Headcount, revenue estimate, founding year, industry, growth rate.

## Other roles at RF-SMART

- [Software Support Engineer Internship (NetSuite) - Summer 2027](https://feeny.ai/job/software-support-engineer-internship-netsuite-summer-2027-rf-smart-highlands-cf1wz43qfqvz) — Highlands Ranch Colorado, United States
- [Product Strategy Intern - Summer 2027](https://feeny.ai/job/product-strategy-intern-summer-2027-rf-smart-jacksonville-florida-xcsak7ydajg4) — Jacksonville Florida, United States
- [SaaS Sales Internship - Summer 2027](https://feeny.ai/job/saas-sales-internship-summer-2027-rf-smart-jacksonville-florida-k005hgskg8jz) — Jacksonville Florida, United States
- [Hardware Support Internship - Summer 2027](https://feeny.ai/job/hardware-support-internship-summer-2027-rf-smart-jacksonville-florida-qvbwh99gmrhq) — Jacksonville Florida, United States
- [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-ff5zcy6ka7hx) — Jacksonville Florida, United States
- [Software Developer](https://feeny.ai/job/software-developer-rf-smart-jacksonville-florida-e8jp6c5qjj83) — Jacksonville Florida, United States
- [Strategic Account Executive  - Central US Territory](https://feeny.ai/job/strategic-account-executive-central-us-territory-rf-smart-united-states-3kyz5k0hsdwr) — United States
- [Sales Executive - Inventory Optimization](https://feeny.ai/job/sales-executive-inventory-optimization-rf-smart-jacksonville-florida-heyq7zjrc751) — Jacksonville Florida, United States
- [Senior Product Manager - Healthcare](https://feeny.ai/job/senior-product-manager-healthcare-rf-smart-highlands-ranch-colorado-3w0eyhcvd9g1) — Highlands Ranch Colorado, United States / Jacksonville Florida, United States
- [Implementation Consultant –  Shipping (TMS)](https://feeny.ai/job/implementation-consultant-shipping-tms-rf-smart-jacksonville-florida-sqtkpe5a6ms9) — Jacksonville Florida, United States