---
title: 'Strategic Account Executive (US East) at RF-SMART'
canonical: 'https://feeny.ai/job/strategic-account-executive-us-east-rf-smart-united-states-6m650j1xnt8m'
type: 'job'
last_seen: '2026-10-29'
---

# Strategic Account Executive (US East) at RF-SMART

- **Company:** RF-SMART
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-29
- **Apply:** https://job-boards.greenhouse.io/rfsmart/jobs/5464974008

## Job description

Strategic Account Executive

US East Office (Jacksonville, FL) or Remote (East Coast Territory)

We exist to transform our customers and change lives.

Who We're Looking For

The Account Executive is responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned RF-SMART customer target-base. His/her purpose is to cultivate relationships, as well as to seek and follow new leads within the current account list, in order to renew and acquire upsell business for ICS, Inc. In calling on current customers, the Strategic Account Executive will gain access to decision makers, develop strong relationships, provide information, convey the value proposition of RF-SMART products, quote prices to customers, and shape the engagement strategy for each assigned account.

What You'll Do:

- Establishes a professional, working, and consultative relationship with clients by developing a core understanding of the unique business needs of the client within their industry
- Qualifies opportunities and assesses prospect value
- Possesses the ability to forecast sales opportunities
- Maintains knowledge of competitors in order to strategically position products and services
- Utilizes pre-sales and other resources to close sales and drive sales revenue
- Leverages RF-SMART Customer Care and Support resources to maintain high customer satisfaction
- Provides clear communication to all internal departments
- Participates in strategy meetings as required
- Updates CRM system timely and accurately
- Possesses the strong ability to deliver and negotiate contracts to senior levels
- Orchestrates site visits and customer meetings
- Develops advocates within accounts who serve as customer references
- Possesses an earnest interest in providing the highest level of customer satisfaction
- Responsible for renewing software subscriptions
- Responsible for upselling software to existing customers
- Responsible for maintaining and driving a sales pipeline
- Significant travel is not expected, however travel for customer visits, and trade shows
- Ability to quickly build rapport and forge relationships
- Ability to build a comprehensive account strategy
- Ability to drive the sales process from prospect through closure
- Ability to present and sell technology products in a business context
- Advanced problem-solving capabilities
- Ability to learn quickly
- Strong interpersonal, presentation, management, and negotiation skills

What You Bring:

- A Bachelor’s degree in a business field, or equivalent work experience
- Successful software/hardware sales experience, or a high technical acumen a plus
- Proven history of meeting and exceeding assigned goals
- Track record of consistent top-level performance
- Experience with consultative selling of services
- Experience with sales CRM systems such as Oracle/Siebel, Salesforce, or NetSuite
- Experience with Microsoft Office applications
- Knowledge/experience with NetSuite a plus
- Knowledge/experience with manufacturing and/or distribution processes a plus

Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Strategic Account Executive, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

[A Word From Our CEO - Watch Now](https://rfsmart.wistia.com/medias/8j4rvkidqu)

## About RF-SMART

## Company Overview
- **One-liner**: RF-SMART provides automated data collection and warehouse management software that integrates with major ERP systems to help distributors, manufacturers, retailers, and healthcare organizations achieve near‑100% inventory accuracy and up to 40% productivity gains.
- **Entity Type**: Private (Privately Held, bootstrapped growth)
- **Headquarters**: Jacksonville, Florida, United States
- **Founded**: 1982
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Software Development – warehouse management, supply chain execution, and barcode/RFID solutions.
- **Target customers**: B2B / Enterprise – distributors, manufacturers, retailers, healthcare/hospitals, 3PLs, and heavy industries.
- **Mission**: “To eliminate trips back and forth to the office, error‑prone manual data entry, and all the ‘invisibles’ inherent in paper‑driven processes – most importantly accuracy, productivity, and activity status.” [rfsmart.com](https://www.rfsmart.com/company)

## Products & Services
- **RF‑SMART Warehouse Management System (WMS)**: Out‑of‑the‑box and customizable barcode/RFID‑based WMS that works directly with the customer’s ERP (NetSuite, Oracle Cloud, Oracle JD Edwards) – no duplicate databases.
- **RF‑SMART Label Printing**: Integrated label generation for shipping, receiving, and inventory labeling.
- **RF‑SMART Shipping for NetSuite**: Streamlined shipping functionality within the NetSuite ecosystem.
- **Transportation Management System (TMS)**: Product under development (Product Owner II – TMS role listed). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart)
- **Professional Services & Implementation**: Certified implementation and support teams that are cross‑trained in both RF‑SMART and the target ERP.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metrics**: Annual revenue of **$65.7M** (LinkedIn estimate). Headcount of **454 employees** (+19.3% YoY). [linkedin.com](https://www.linkedin.com/company/rfsmart-com)
- **Notable Investors/Partners**: No external investors; the company is organically grown. Key technology partners: NetSuite, Oracle, JD Edwards.
- **Growth Signals**: Named to Inc. 5000 list of fastest‑growing private companies. Customers in 33+ countries. 3,500+ companies served. [rfsmart.com](https://www.rfsmart.com/)

## Competitive Advantages
- **40+ years of domain expertise** in warehouse automation.
- **Deep ERP integration** – single‑source database eliminates data duplication and delivers 99.9% accuracy.
- **Proven productivity gains of up to 40%** and near‑100% inventory/picking accuracy.
- **Certified teams** – implementation staff are certified in both RF‑SMART and the customer’s ERP, reducing deployment risk.

## Strategic Focus
- **International expansion** – already present in 11 countries (UK, Australia, Canada, Spain, Brazil, etc.).
- **Product diversification** – development of a Transportation Management System (TMS) and continued enhancement of Demand Planning & Inventory Optimization modules.
- **Scalability** – solutions designed to grow with customers from small operations to large enterprises.

## Why Work Here
- **Culture**: “Love Where You Work” is a core theme. The company operates on five pillars – Growth, Rewards, Health, Philanthropy, and Team. [rfsmart.com](https://www.rfsmart.com/careers)
- **Work Model**: Mix of in‑office, distributed (remote/US), and international roles. Primary offices in Jacksonville, FL and Highlands Ranch, CO.
- **Benefits & Perks**:
  - Medical, dental, vision with HSA contributions.
  - 401(k) with company match (up to 4%).
  - Annual bonus plan based on company profitability.
  - Paid parental leave (8 weeks maternity, 3 weeks parental).
  - Tuition reimbursement and education assistance.
  - Quarterly massages, healthy snacks (“Fruity Tuesdays/Fridays”), and a break room with ping‑pong and video games.
- **Engineering Culture**: Annual Hackfest, Women’s Development initiative, active Wellness Committee.
- **Recognition**: Named one of “Best Places to Work JAX” (Jacksonville).

## Sources
1. [rfsmart.com](https://www.rfsmart.com/company) – Company overview, mission, customers, Inc. 5000.
2. [rfsmart.com](https://www.rfsmart.com/careers) – Culture, benefits, values, “Best Places to Work JAX”.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) – Current job openings (14+ roles including software developer, product owner, intern).
4. [linkedin.com](https://www.linkedin.com/company/rfsmart-com) – Headcount, revenue estimate, founding year, industry, growth rate.

## Other roles at RF-SMART

- [Billing Specialist (Professional Services)](https://feeny.ai/job/billing-specialist-professional-services-rf-smart-jacksonville-ggyd75hyf1mr) — Jacksonville, FL
- [Quality Assurance Engineer II](https://feeny.ai/job/quality-assurance-engineer-ii-rf-smart-jacksonville-m2sm8hge3rdy) — Jacksonville, FL
- [Sales Executive - NetSuite](https://feeny.ai/job/sales-executive-netsuite-rf-smart-united-states-05svf038zv3k) — United States
- [Human Resource Intern - Summer 2027](https://feeny.ai/job/human-resource-intern-summer-2027-rf-smart-jacksonville-53ymrfb1ebce) — Jacksonville, FL
- [Agile Delivery Specialist (Scrum Master)](https://feeny.ai/job/agile-delivery-specialist-scrum-master-rf-smart-jacksonville-y0rfr227q6s0) — Jacksonville, FL
- [Strategic Account Executive - Key Accounts (US WEST)](https://feeny.ai/job/strategic-account-executive-key-accounts-us-west-rf-smart-united-states-w27gagn5xden) — United States
- [Digital Marketing Intern - Spring 2027](https://feeny.ai/job/digital-marketing-intern-spring-2027-rf-smart-jacksonville-fvqv98xs3yzh) — Jacksonville, FL
- [Training & Development Specialist II](https://feeny.ai/job/training-development-specialist-ii-rf-smart-jacksonville-k04yqjphev5g) — Jacksonville, FL
- [Supply Chain Analyst Internship- Summer 2027](https://feeny.ai/job/supply-chain-analyst-internship-summer-2027-rf-smart-highlands-ranch-f8r4s3j1q4xf) — Highlands Ranch, CO
- [Service Delivery Intern (IT Helpdesk) - Summer 2027](https://feeny.ai/job/service-delivery-intern-it-helpdesk-summer-2027-rf-smart-jacksonville-pqzc2astsxcq) — Jacksonville, FL