---
title: 'Strategic Account Manager at Faros'
canonical: 'https://feeny.ai/job/strategic-account-manager-faros-san-mateo-23248asaxjd7'
type: 'job'
last_seen: '2026-09-09'
---

# Strategic Account Manager at Faros

- **Company:** Faros
- **Location:** San Mateo, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-03-22
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/faros-ai/530fd9e5-8c0f-43c4-bdde-0c85f9a2330f

## Job description

## About Faros

At Faros, we are building the engineering intelligence platform for the AI era. We help engineering organizations understand the impact of AI on software delivery while providing the operational context that enables AI agents to operate with greater accuracy, relevance, and trust in complex enterprise environments. Our platform is used by some of the most sophisticated engineering teams in the world, ranging from fast-growing technology companies to F500 enterprises. We believe the future of software development will be built by humans and AI working together, and we're building the foundation that makes that possible.

## The Role

Faros AI is looking for a Strategic Account Manager to own and grow relationships with our most important enterprise customers. This role is responsible for ensuring customer success, driving expansion opportunities, and building long-term strategic partnerships with engineering leaders and platform teams.

You will work closely with senior stakeholders at large organizations to help them realize the full value of the Faros platform while identifying opportunities to expand usage across teams and business units.

This role requires a combination of enterprise relationship management, strategic thinking, and commercial ownership.

## What You’ll Do

- Manage and grow relationships with Faros’ top enterprise customers
- Act as the primary point of contact for strategic accounts, building trusted partnerships with engineering leadership
- Drive customer adoption and ensure customers realize measurable value from the Faros platform
- Identify and close expansion opportunities within existing accounts
- Develop account plans to expand Faros usage across teams, departments, and business units
- Partner with Customer Success, Product, and Engineering to ensure customer needs are addressed
- Run executive business reviews and strategic planning sessions with customers
- Track account health, renewal timelines, and growth opportunities

## What We’re Looking For

- 5+ years in enterprise account management, customer success, or enterprise sales
- Experience managing large enterprise accounts
- Proven ability to drive account growth and expansion
- Strong executive-level communication and relationship-building skills
- Experience working with technical stakeholders such as engineering leaders or platform teams
- Ability to navigate complex organizations and multiple stakeholders
- Comfortable operating in a fast-moving startup environment

Bonus Points

- Experience selling or managing accounts in developer tools, DevOps, or engineering productivity platforms
- Experience with usage-based or platform products
- Background working with engineering or technical buyers

## Why Join Faros

- Work with a category-defining product in developer productivity
- Own relationships with leading engineering organizations
- Competitive compensation + equity
- Opportunity to shape how enterprise companies improve software delivery

Interested? Reach out or apply to help shape the future of software development at Faros AI.

## About Faros

## Company Overview
- **One-liner**: Faros provides an AI-native engineering intelligence platform that gives leaders visibility into how work operates across code, people, and systems, enabling them to measure quality, productivity, and AI impact.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Mateo, California, United States
- **Founded**: 2019
- **Founders**: Vitaly Gordon (CEO), Shubha Nabar (Chief Scientist), Matthew Tovbin (CTO) – all former founding team of Salesforce Einstein

## Core Business
- **Primary industry**: Engineering Intelligence / Developer Productivity / AI Operations
- **Target customers**: B2B, Enterprise engineering teams and leaders
- **Mission**: “To forge a world where engineering moves at the speed of ideas.” – The company advances those who build, by turning engineering data into actionable insights.

## Products & Services
- **Faros Platform**: An AI-powered knowledge graph that unifies engineering data (people, agents, processes, tools) to provide a single pane view of velocity, quality, goals, costs, and AI token spend. Features include DORA metrics, AI impact & ROI measurement, token intelligence, and context for AI agents. Integrates with any SDLC tool and AI agent in days.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue of **$4.2M** (LinkedIn estimate) / Total Funding of **$36M**
- **Notable Investors/Partners**: SignalFire (led Seed round), Lobby Capital / David Hornik (led Series A); Partner mention: Microsoft Azure (case study)
- **Growth Signals**: 43 employees (+38.1% YoY headcount growth); 15 active job openings; customer wins include Vimeo; published “AI Engineering Report 2026” based on data from 22,000 developers across 4,000 teams

## Competitive Advantages
- **Founding team from Salesforce Einstein** – deep enterprise AI experience
- **AI-native architecture** – builds a knowledge graph of how teams build software, providing context that makes AI agents more effective
- **Complete vendor-agnostic integration** – works with any AI tool, SDLC, and workflow
- **Proven ROI** – customers report 40% fewer failed outcomes and higher PR velocity
- **Enterprise-grade security** and scalability handling thousands of engineers

## Strategic Focus
- **AI Transformation**: Helping organizations trial, scale, and optimize AI by measuring its impact on productivity, quality, and developer experience
- **Token Intelligence**: Tracing every AI dollar to shipped outcomes to justify investment
- **Initiative Acceleration**: Using AI-powered progress and capacity insights to keep commitments on track

## Why Work Here
- **Culture**: Values include Ownership, Intensity, Craftsmanship, and Transformational impact. The team acts like founders and optimizes for momentum and learning over comfort.
- **Work Environment**: Hybrid/remote-friendly; headquarters in San Mateo, CA with team members across the US, Argentina, Canada, and Switzerland.
- **Engineering Culture**: High-agency, data-driven, with a focus on building enterprise software that shapes how humans and AI collaborate. Opportunity to define the future of engineering operations.
- **Perks & Recognition**: LinkedIn employer rating **4.5/5** (2 reviews) with perfect scores for Work-Life, Culture, and Career. Active hiring across engineering, sales, product, and design.

## Sources
1. [faros.ai](https://www.faros.ai)
2. [faros.ai - Company](https://www.faros.ai/company)
3. [faros.ai - Careers](https://www.faros.ai/company/careers)
4. [LinkedIn](https://www.linkedin.com/company/faros-ai)
5. [CB Insights](https://www.cbinsights.com/company/faros)

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