---
title: 'Strategic Account Manager at Labviva'
canonical: 'https://feeny.ai/job/strategic-account-manager-labviva-bn3qb4317s5j'
type: 'job'
last_seen: '2026-09-16'
---

# Strategic Account Manager at Labviva

- **Company:** Labviva
- **Compensation:** $130k–$165k
- **Posted:** 2026-03-09
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/labviva/jobs/5138589008

## Job description

## About The Role

Labviva is looking for a Strategic Account Manager to lead our key accounts to help drive adoption, retention, and growth. You will be the main Labviva point of contact for our customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them reach their goals. This is an incredible opportunity for someone who wants to get in at the ground level of a growing startup that is bringing forth innovative technical solutions to the Pharmaceutical and Life Sciences industry.

You will have a track record for delivering customers’ goals, building trusted relationships, and managing multiple projects and initiatives at a time with both internal and external stakeholders and cross-functional teams.

This role is based out of our corporate headquarters office in Boston. We are a flexible hybrid environment with 3 days a week (Tuesday, Wednesday, Thursday) in the office. Please note that we are only accepting candidates that reside in the greater Boston area.

Note: Payrange listed is an estimate based on level of experience ane skills

## How You Will Contribute

- Develop strong customer relationships by having excellent interpersonal skills and being a trusted advisor and advocate for the customer and their goals in working with Labviva.
- Manage multiple customer growth initiatives at a time with the cross-functional teams at Labviva and with our customer contacts.
- Guide our customers through the entire customer lifecycle from lead to onboarding to implementations, adoption, expansion, and renewal.
- Collaborate in regular business reviews and customer check-ins to ensure Labviva is meeting customer satisfaction and to identify more ways in which Labviva can solve customer needs.
- Partner with the Supplier, and Product teams in developing multi-initiative account plans to grow GMV revenue.
- Collaborate with the Product team to host Voice-of-Customer feedback sessions with end users to ensure Labviva continues to build products aligned with customer requirements.
- Proactively provide actionable data insights for our customers and guide them toward Labviva solutions.
- Mastery of Labviva’s software solutions and ability to promote, demo, and discuss our capabilities with technical and non-technical contacts.
- Ability to qualify customer needs and collaborate with Labviva Engineering for project scope and design.

## What You Bring to the Team

- Bachelor’s degree and at least 5+ years in working in Pharma and Biotech Procurement & Purchasing
- Experience working with, or for, enterprise customers in Biotech, Life Sciences, or higher-education research institutions required. Experience with lab consumables inventory management preferred
- Minimum 2 year’s experience integrating or selling software and/or hands-on usage of e- Procurement platforms such as Ariba, Oracle, and Jaggaer
- Ability to travel up to 20% to customer sites both domestically and internationally, including Travel to corporate headquarters in Boston
- Naturally organized and detail-oriented, with the ability to drive projects that rely on multiple cross-functional teams
- Comfortable communicating with senior executives externally, as well as the ability to work with all internal teams both technical and non-technical to execute customer goals
- Independent worker who is comfortable navigating a growing startup organization in a fast-paced environment
- Ability to prioritize and pivot, when necessary, with a strong ability to problem solve
- Outstanding multi-task management skills across a varied set of responsibilities
- Expertise in Microsoft Suite, strong PowerPoint and Excel skills, JIRA, Confluence, and Data Analysis
- Strong written, verbal, and presentation communication skills

## About the Company

Labviva is on a mission to accelerate the pace of life science research. We connect researchers with suppliers of reagents, chemicals and instrumentation in an intuitive user-friendly platform that supports the priorities of scientists while staying compliant with purchasing rules.

We are a venture-funded start-up that acknowledges that the unique contributions of each team member drive our success. We commit to creating a diverse and inclusive workspace where people can make a positive impact. At Labviva, we invest in our employees and strongly believe that a culture of respect and support drives success for all involved.

We provide a competitive set of benefits including but not limited to a hybrid – office/remote work option, health benefits, discretionary time off, parental leave, competitive salary and equity.

We are an equal opportunity employer and building a diverse team is our top priority. At Labviva, we celebrate all. Help us build an inclusive community that will transform the life sciences industry. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics as outlined by federal, state or local laws, regulations, or ordinances.

Labviva provides an estimate of the compensation for roles as required by state regulations. Compensation may vary based on factors including, but not limited to, individual candidate experience, skills, and qualifications.

Additionally, Labviva leverages current market data to determine compensation; therefore, posted figures are subject to change as new market data becomes available. The salary, other forms of compensation, and benefits information are accurate as of the date of this posting. Labviva reserves the right to modify this information at any time, subject to applicable law.

Boston Pay Range $130,000—$165,000 USD

## About Labviva

## Company Overview
- **One-liner**: Labviva provides an AI-powered digital purchasing and inventory management platform designed specifically to streamline procurement and supply chain operations for the life sciences industry.
- **Entity Type**: Private (Series B)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2017
- **Founders**: Siamak Baharloo (CEO) and Nicholas Rioux (CTO)

## Core Business
- **Primary industry/industries**: Life Sciences, Biotechnology, Procurement/SaaS
- **Target customers**: B2B; R&D-focused organizations including top research universities, pharmaceutical companies, and biotech labs with complex purchasing needs.
- **Mission or purpose statement**: "To unify the life sciences supply chain, turning fragmented procurement processes into resilient and efficient solutions." [labviva.com](https://labviva.com/about-labviva)

## Products & Services
- **Labviva Purchasing Platform**: An AI-driven digital marketplace and procurement platform that integrates with existing enterprise procurement systems. It centralizes supplier networks, enforces contract pricing, and provides price transparency. Customers see an average of 20% cost savings in the first year. [labviva.com](https://www.labviva.com/)
- **Labviva Inventory Management System**: An automated system providing full visibility over stock room shelves, cutting admin time, managing compliance, and reducing stocking and sourcing costs by up to 41%. [labviva.com](https://www.labviva.com/)
- **Data, Analytics & Reporting**: Real-time, consolidated dashboards of R&D spend across an organization, with forecasting, compliance tracking, and customizable reporting. [labviva.com](https://www.labviva.com/)
- **Harper Scientific Selectors**: A scientist-centric tool for sourcing chemicals, antibodies, and bioreagents via a modern eCommerce interface within the platform. [labviva.com](https://www.labviva.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total Funding of **$55.0M** across 4 rounds (Seed, Series A, Series B). Annual Revenue estimated at **$13.0M**. [linkedin.com](https://www.linkedin.com/company/labviva)
- **Notable Investors/Partners**: Lead investors include **53 Stations** (Series B, $25M, Jan 2025), **Biospring Partners** (Series A, $20M, Mar 2023), **Glasswing Ventures** (Seed), and **Senator Investment Group**. [linkedin.com](https://www.linkedin.com/company/labviva)
- **Growth Signals**: Labviva is used by top-tier research universities (e.g., a $3B budget university saved 13% in year one). The platform has 150+ life sciences suppliers and processes significant monthly spend. The company has a presence in the US, UK, Armenia, and the Philippines. [labviva.com](https://www.labviva.com/)

## Competitive Advantages
- **Deep Industry Specialization**: Built exclusively for life sciences, with leadership experience from Thermo Fisher Scientific, MilliporeSigma, and Sartorius. This vertical focus creates a deep moat against generalist procurement software.
- **Proven ROI**: Delivers demonstrable cost savings (20% on average) and efficiency gains (41% inventory cost reduction) with clear case studies, lowering the barrier for enterprise adoption.
- **Data Network Effects**: The platform generates unique, consolidated data on R&D spend, providing insights that become more valuable as more researchers and suppliers use the system.

## Strategic Focus
- **Platform Expansion**: Growing its supplier network and expanding product offerings (inventory, analytics) to become the single operating system for life sciences lab operations.
- **Global Footprint**: Scaling its presence in Europe (led by GM Carlo Iannicola) and other key life sciences hubs.
- **AI-Native Innovation**: Continuing to embed AI and machine learning to improve purchasing decisions, forecast demand, and automate routine scientific ordering tasks.

## Why Work Here
- **Culture & Values**: Labviva emphasizes a strong culture built on advocacy, resiliency, loyalty, and creativity. They believe in collaboration, communication, and work-life balance. [labviva.com](https://labviva.com/about-labviva)
- **Work Environment**: Hybrid model – typically 3 days in the Boston corporate office. Dog-friendly office, company-sponsored events, Thursday company lunches and Game Night, and access to an on-site fitness center. [labviva.com](https://www.labviva.com/careers)
- **Benefits & Perks**: Comprehensive medical, dental, vision insurance, FSA/HSA accounts, 401(k) with stock options, discretionary time off, 13 company holidays, paid parental leave, and an Employee Assistance Program. [labviva.com](https://www.labviva.com/careers)
- **Team & Mission**: A relatively small team (~60 employees) with the backing of significant venture capital, offering high autonomy and impact. The mission to "unify the life sciences supply chain" offers purpose-driven work at the intersection of tech and science. [linkedin.com](https://www.linkedin.com/company/labviva)

## Sources
1. [Labviva Official Website](https://www.labviva.com/)
2. [Labviva About Page](https://labviva.com/about-labviva)
3. [Labviva Careers Page](https://www.labviva.com/careers)
4. [Labviva Greenhouse Job Board](http://job-boards.greenhouse.io/labviva)
5. [Labviva LinkedIn Company Page](https://www.linkedin.com/company/labviva)

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