--- title: 'Strategic Account Manager, LTL at Uber Freight' canonical: 'https://feeny.ai/job/strategic-account-manager-ltl-uber-freight-rogers-ar-72758-gw6snme8vhtp' type: 'job' last_seen: '2026-09-16' --- # Strategic Account Manager, LTL at Uber Freight - **Company:** Uber Freight - **Location:** Rogers AR 72758, United States - **Posted:** 2026-09-09 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/uberfreight/jobs/5404847008 ## Job description Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3331 The Strategic Account Manager (SAM) — LTL SME owns the ultimate health, retention, strategic growth, and overall performance of assigned accounts, serving as the primary authority on Less-Than-Truckload (LTL) strategy and network optimization. While relying on Operations Account Managers (OAMs) and execution teams for daily freight movement, the SAM remains fully accountable for program outcomes. This role bridges the gap between high-level account strategy and operational execution—partnering closely with LTL Procurement and mixed TL/LTL operations teams to drive cost savings, service excellence, and value delivery across the customer's network. Core Responsibilities & Execution Pillars 1. LTL Program Management & Strategic Optimization - Network & Strategy Alignment: Drive overarching LTL strategy across procurement and operations, acting as the subject-matter expert to align daily execution with macro account goals. - Deep-Dive Analytics: Perform deep-dive program analyses to identify cost, service, and efficiency insights; translate raw data into actionable strategic initiatives (e.g., mode conversions, lane optimization, pooling, and drop trailer strategies). - Continuous Improvement: Identify process gaps, evaluate broader market dynamics, and champion LTL best practices across the account team. 1. Governance, Financial Oversight & Tech Management - Financial & Margin Management: Review margins, monitor DTO queues, and analyze accessorial trends to eliminate avoidable costs and drive profitability. - Network Health Governance: Monitor systemic operational issues (e.g., chronic offender carriers or troubled lanes) to resolve root-cause delays and missed pickups. - Tech Management: Direct tech escalations, manage user access requests, and oversee EDI/API integrations and UAT testing to ensure seamless platform operations. 1. Executive Customer Engagement & Value Delivery - Value Proposition Ownership: Ensure program value propositions are consistently communicated, validated, and delivered across all customer touchpoints. - Business Reviews (MBR/QBR): Build high-impact presentation materials and lead Monthly and Quarterly Business Reviews to showcase performance, key wins, and forward-looking strategic initiatives. - Relationship Expansion: Strengthen executive-level relationships, engage new stakeholders, and position the company as an indispensable strategic partner. Basic Qualifications: - Minimum 5-7+ years of experience driving LTL account strategy, mode conversions, and lane optimization within an account management or related role. - Prior experience working with enterprise accounts or accounts with Freight Spend of 20M + - Experience Leading MBRs/QBRs, managing executive stakeholder relationships, and delivering customer value. Preferred Qualifications: - Prior experience analyzing operational and financial data to uncover cost savings and efficiency gains. - Has managed account margins, tracking accessorials, and resolving systemic operational issues. - Overseeing EDI/API integrations, UAT testing, and system escalations. - Prior experience working directly for an LTL Carrier or related company. - Proficient with MS Excel, Power BI, and Salesforce. ## Benefits & Compensation for U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role. ## About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at [www.uberfreight.com](https://www.globenewswire.com/Tracker?data=aZt5hy_vlUfB4JV2bXcy07lYm1tYPcRFnoBdHC8B5cRzNB_rzPRfHVnpFvogIAjc3WyyZLuFOsz2D8DhJdMdEvmexZ9Ike76l9AqXr036cw=). Candidate Privacy Notice Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our [Candidate Privacy Notice](https://www.uberfreight.com/candidate-privacy-notice/). ## EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. ## About Uber Freight ## Company Overview - **One-liner**: Uber Freight is a premier logistics partner that unifies managed transportation and multi-modal capacity in a shared operating model, leveraging advanced technology and one of North America’s largest carrier networks. - **Entity Type**: Private (wholly owned subsidiary of Uber Technologies, Inc.) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2017 - **Founders**: Spun out of Uber Technologies; key leadership includes Lior Ron (co-founder of Uber Freight, departed) and current CEO (not publicly listed). ## Core Business - **Primary industry**: Transportation, Logistics, Supply Chain, and Storage - **Target customers**: B2B – specifically enterprise shippers (1 in 3 Fortune 500 companies), mid-market companies, and carriers. Serves industries including automotive, chemical, construction, CPG, food & beverage, manufacturing, packaging, and retail. - **Mission statement**: To lead the pace of logistics to move the world’s goods, redefining logistics by combining one of the largest multimodal carrier networks with cutting-edge technology and managed transportation expertise. ## Products & Services - **Uber Freight TMS (Transportation Management System)**: A SaaS platform that draws on freight activity across thousands of shipper networks with decades of accumulated data. It provides predictive signals for routing, capacity, and risk management, allowing teams to act earlier rather than react. - **Multi-modal Solutions**: Turn capacity across modes (truckload, LTL, intermodal, etc.) into governed programs aligned with network priorities. Helps shippers protect cost and service targets as conditions change. - **Managed Services**: A single operating layer that aligns procurement decisions, daily execution, and freight settlement. Financial outcomes, service targets, and carrier accountability stay coordinated across the shipment lifecycle. - **Network Intelligence & Carrier Network**: Access to one of North America’s largest multimodal capacity networks, with 18 million total shipments annually and 1.8 billion transactions annually. Customers benefit from network-level patterns translated into market insights. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (subsidiary of Uber Technologies, Inc., which had a market cap of ~$170B as of mid-2026). Prior funding rounds: $500M Series A (Oct 2020, led by Greenbriar Equity Group) and $550M Private Equity Round (Nov 2021). - **Key Metric**: Annual Revenue of $925.5M (2026 estimate); total funding of $1.05B. - **Notable Investors/Partners**: Greenbriar Equity Group, Nvidia (backing), Zeev Ventures, and other institutional investors. - **Growth Signals**: - Manages $17B+ in freight under management. - Saves customers $1B annually; 98% customer retention; average customer tenure of 8.5 years. - Headcount of 2,637 (+3.7% YoY growth). - Active in 42 countries with offices across North America, Europe, and Mexico. - Acquired Transplace in 2021 (a major logistics acquisition) and Leancor. ## Competitive Advantages - **Network scale**: One of the largest multimodal carrier networks in North America, processing 18M shipments and 1.8B transactions annually. - **Data moat**: Decades of accumulated freight data from thousands of shipper networks, providing predictive intelligence and market insights that competitors cannot easily replicate. - **Uber ecosystem**: Backed by Uber’s technology, brand, and talent pool, with access to cross-functional expertise in mobility, data science, and platform engineering. - **End-to-end solution**: Unique combination of TMS, managed services, and multi-modal capacity under a single operating model—unlike fragmented competitors. - **Customer stickiness**: 8.5-year average tenure and 98% retention rate, indicating deep integration into customer supply chains. ## Strategic Focus - **Unified orchestration**: Moving beyond siloed tools to a single system that governs planning, procurement, capacity, and execution in real time. - **Volatility management**: Building systems that see risk earlier, adapt in motion, and protect performance as conditions change (e.g., supply chain disruptions). - **AI and automation**: Leveraging data and AI (including partnership with Nvidia) to deliver predictive signals and autonomous decision-making for shippers and carriers. - **Expansion**: Continued geographic and service line expansion (e.g., intermodal, cross-border Mexico/Canada, managed services). - **Sustainability**: Optimizing routes and modes to reduce carbon footprint and improve efficiency (implied by network intelligence capabilities). ## Why Work Here - **Culture & Values**: Values include "Innovate with Purpose," "Stronger Together" (emphasizing diversity, equity, and belonging), and "Do the Right Thing." The company fosters collaboration where employees feel empowered to be authentic. - **Career Growth**: "Accelerated growth" is a core pillar—employees have access to cross-functional project work, formal training, quarterly feedback, and development conversations. Teams include engineering, data science, operations, sales, and customer service. - **Work Model**: Hybrid– offices in Chicago, Dallas, San Francisco, Northwest Arkansas (including Frisco, TX; Rogers, AR), Monterrey (MX), Netherlands, and others. Many roles (e.g., Logistics Specialist, Account Manager) are listed as hybrid. - **Total Rewards**: Competitive compensation, health insurance, family planning, wellness, personal time off, mental health benefits. - **People & Team**: Described as "friendly, smart, passionate individuals from every walk of life." Many employees come from top tech and logistics companies (e.g., Amazon, Walmart, C.H. Robinson, Uber). - **Impact**: "The potential to change the industry is huge," and employees are motivated by the positive impact on communities and the challenge of moving the world’s goods. - **Employer Rating**: 3.0/5.0 on LinkedIn (155 reviews), with Work-Life Balance at 3.2, Compensation at 3.0, Culture at 3.0, and Career at 2.8. Recent departures include several senior directors (Feb–Mar 2026) but headcount is still growing. - **Active Job Postings**: 68 open positions as of mid-2026, with a +54.5% increase in postings year-over-year. ## Sources 1. [Uber Freight About Us](https://www.uberfreight.com/en-US/about-us) 2. [Uber Freight Careers Page](https://www.uberfreight.com/en-US/careers) 3. [Uber Freight Homepage](https://www.uberfreight.com/en-US) 4. [Uber Freight LinkedIn Profile](https://www.linkedin.com/company/uber-freight) 5. [PitchBook Company Profile](https://pitchbook.com/profiles/company/226257-13) ## Other roles at Uber Freight - [Legal Project Manager I](https://feeny.ai/job/legal-project-manager-i-uber-freight-monterrey-nl-64640-8xdtgcjpnmrb) — Monterrey Nl 64640, Mexico - [Director, Carrier Development](https://feeny.ai/job/director-carrier-development-uber-freight-chicago-il-60607-4bpx482w5csh) — Chicago IL 60607, United States / Rogers AR 72758, United States - [Director, Partnerships](https://feeny.ai/job/director-partnerships-uber-freight-chicago-il-60607-0d3rpgee149k) — Chicago IL 60607, United States / Frisco TX 75034, United States - [Director of Collections](https://feeny.ai/job/director-of-collections-uber-freight-chicago-il-60607-j4r5wt8cnfzv) — Chicago IL 60607, United States / Frisco TX 75034, United States - [Associate Manager - Operations](https://feeny.ai/job/associate-manager-operations-uber-freight-columbus-in-47201-6nqbkaks6jjx) — Columbus in 47201, United States - [Carrier Manager II (Transportation Management)](https://feeny.ai/job/carrier-manager-ii-transportation-management-uber-freight-exton-pa-19341-3z0808fn1tgy) — Exton PA 19341, United States / Newport KY 41071, United States / St Louis MO 63141, United States - [After Hours Carrier Sales Representative (Transportation)](https://feeny.ai/job/after-hours-carrier-sales-representative-transportation-uber-freight-rogers-ar-dzp80vbkg5n0) — Rogers AR 72758, United States / St Louis MO 63141, United States - [Carrier Sales Representative - Expedite](https://feeny.ai/job/carrier-sales-representative-expedite-uber-freight-rogers-ar-72758-nw1t4pv65kf3) — Rogers AR 72758, United States / St Louis MO 63141, United States - [MX - TP Laser/ Ayudante Aduana QRO](https://feeny.ai/job/mx-tp-laser-ayudante-aduana-qro-uber-freight-queretaro-qt-76116-24j6syw8k8st) — Querétaro Qt 76116, Mexico - [Sr. Transportation Procurement Analyst II - Transportation Management](https://feeny.ai/job/sr-transportation-procurement-analyst-ii-transportation-management-uber-freight-vkzzf1sffdym) — Rogers AR 72758, United States