---
title: 'Strategic Account Manager at monday.com'
canonical: 'https://feeny.ai/job/strategic-account-manager-monday-com-london-n49wx74j8zhh'
type: 'job'
last_seen: '2026-11-05'
---

# Strategic Account Manager at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/monday.com/494b5b94-b3e7-4a29-9d6b-db2ee8f84a4d

## Job description

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

We move fast with big impact, fuelled by a vibrant, ownership-driven culture where you’re empowered to shape how organisations achieve more and outpace their competition.

We're looking for a Strategic Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

Please note that this is a hybrid position of 3 days/week in our London office

About the role:

- Own and grow a portfolio of strategic accounts, with accountability for net revenue retention and expansion targets
- Build and execute account plans that map the whitespace across each customer’s organisation: new teams, departments, business units, and use cases
- Proactively identify and create expansion opportunities (up-sell, add-on, cross-sell) and drive them from first signal to closed-won
- Act as a trusted advisor to senior stakeholders, tying capabilities directly to measurable business outcomes and ROI to build the case for broader investment
- Challenge leaders on their current processes and champion organisational change, positioning monday as the platform to scale it
- Develop and run internal advocacy and adoption programmes within customer organisations to build champions, deepen usage, and open doors to new buying groups
- Maintain deep expertise in the monday platform and use it to shape compelling, value-based commercial conversations
- Partner closely with Customer Success, Product, and Sales Leadership to protect the base, accelerate growth, and feed customer insights back into the business

## Requirements

- 5+ years of B2B SaaS account management or sales experience, with a proven record of exceeding quota and growing large, strategic accounts ($150-500K ACV)
- Demonstrated success owning the full sales cycle: identifying expansion opportunities, multi-threading across stakeholders, building business cases, negotiating, and closing
- Experience building and executing account plans and managing a forecastable pipeline
- Strong presentation and communication skills, with the ability to build credibility and influence at the executive level
- Commercial mindset: comfortable discussing pricing, ROI, and value, and navigating procurement and contracting

What monday.com can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

## Other roles at monday.com

- [Software Engineering Tech Lead](https://feeny.ai/job/software-engineering-tech-lead-monday-com-warsaw-hxy41vksk9y2) — Warsaw, Poland
- [Software Engineer Tech Lead – AI Workflows & Automations](https://feeny.ai/job/software-engineer-tech-lead-ai-workflows-automations-monday-com-tel-aviv-5sck134zwndn) — Tel Aviv, Israel
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-monday-com-london-9zxy0khm0w3y) — London, United Kingdom
- [Product Marketing Manager, AI Builder](https://feeny.ai/job/product-marketing-manager-ai-builder-monday-com-tel-aviv-x2x548nqr14j) — Tel Aviv, Israel
- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-singapore-343eep63ymvh) — Singapore
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monday-com-denver-me8t5gwwwqas) — Denver, CO
- [Field Marketing, BR](https://feeny.ai/job/field-marketing-br-monday-com-brazil-09sw1544pj2s) — Brazil
- [AI Solutions Builder](https://feeny.ai/job/ai-solutions-builder-monday-com-tel-aviv-tr7dhandq8vc) — Tel Aviv, Israel
- [Solution Architect - APJ](https://feeny.ai/job/solution-architect-apj-monday-com-sydney-rwzh3nb6m2mk) — Sydney, Australia
- [Sales Development Representative - Israel Market](https://feeny.ai/job/sales-development-representative-israel-market-monday-com-tel-aviv-hjzf24wjnk81) — Tel Aviv, Israel