---
title: 'Strategic Account Manager at Quadrivia'
canonical: 'https://feeny.ai/job/strategic-account-manager-quadrivia-united-states-vqarvxzxcffc'
type: 'job'
last_seen: '2026-09-10'
---

# Strategic Account Manager at Quadrivia

- **Company:** Quadrivia
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-05
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/quadrivia/991635e2-40d5-4de9-b5db-a8ed8ec2def6

## Job description

At Quadrivia, we have brought together some of the smartest and most passionate people in the sector to work on an ambitious goal: help make healthcare accessible and affordable for everyone on earth, by solving the chronic imbalance between the growing demand for medical care and the constrained supply of clinical skills. While externally we are starting with creating the world's most comprehensive and customizable clinical assistant to deliver routine tasks for clinicians, internally we are pioneering a new way to run a company.

## About the Role

We are seeking an experienced Strategic Account Manager to own and grow relationships with our most important healthcare delivery system clients. This is a high-impact, client-facing role responsible for driving retention, expansion, and long-term partnership value across a portfolio of complex healthcare accounts. The ideal candidate has spent a career inside the operational and commercial realities of healthcare delivery — and has thrived in the ambiguity and speed of an early-stage or high-growth company.

## What You'll Do

- Own the end-to-end relationship for a portfolio of strategic healthcare delivery system accounts, serving as the primary point of contact for executive stakeholders
- Develop and execute account growth plans that expand footprint, deepen adoption, and drive measurable outcomes
- Serve as the internal voice of the client — translating field intelligence into product, pricing, and go-to-market feedback
- Lead renewal strategy and negotiations, protecting and growing recurring revenue
- Build multi-threaded relationships across clinical, operational, IT, and executive stakeholders within each account
- Partner closely with implementation, clinical, and product teams to ensure successful onboarding and sustained value delivery
- Identify and close expansion opportunities (new service lines, new sites, new use cases) within existing accounts
- Represent the company at client sites, industry conferences, and regional events (travel ~50%)
- Maintain accurate forecasting, account health tracking, and pipeline reporting

## What You Bring

- 10+ years of experience in healthcare delivery systems — health system operations, managed care, health tech commercialization, or a related client-facing healthcare role
- Prior experience at a startup or high-growth company, with comfort operating without established playbooks
- Demonstrated success managing complex, multi-stakeholder enterprise healthcare accounts (health systems, payers, or similarly complex delivery organizations)
- Strong working knowledge of healthcare contract structures, SLA governance, and value-based care mechanics
- Track record of meeting or exceeding renewal and expansion revenue targets
- Excellent executive presence and consultative selling skills — able to navigate C-suite and clinical leadership conversations with equal fluency
- Willingness and ability to travel up to 50% of the time
- Based in the United States

## Preferred Qualifications

- Experience with EHR integration patterns and clinical workflow technology
- Background in call center / access center operations or clinical process outsourcing
- Existing relationships within target health systems or provider networks
- Experience selling or supporting AI-enabled or digital health solutions

## What We Offer

- Competitive base salary plus performance-based incentive compensation
- Comprehensive health, dental, and vision benefits
- Equity participation
- Flexible, remote-first work environment
- Opportunity to shape the account management function at a fast-growing healthcare AI company

## About Quadrivia

## Company Overview
- **One-liner**: Quadrivia builds Q, a clinical AI agent that automates routine healthcare workflows (scheduling, intake, referrals, documentation) via voice and text, operating at Stage 4 autonomy under clinician direction.
- **Entity Type**: Private (Seed stage, $4M+ raised in November 2024)
- **Headquarters**: London, United Kingdom
- **Founded**: 2023
- **Founders**: Not publicly disclosed (key executives include CPO Albert Malagarriga, CMO Shayan Vyas, CCO MSN Rebecca Love)

## Core Business
- Primary industry: Healthcare AI / Health & Human Services
- Target customers: Healthcare organizations (hospitals, clinics, health systems) – B2B, enterprise
- Mission: Lift repetitive clinical burden by combining the scalability of AI with the trust of real clinicians, taking full responsibility for routine clinical processes end-to-end.

## Products & Services
- **[Q – Clinical AI Agent]**: A managed AI service that handles the entire coordination layer of patient journeys. Capabilities include real-time autonomous voice/text conversations, bilateral EHR connectivity, automated intake, scheduling, referrals, discharge planning, care coordination, medication management, and documentation. It operates with ~20 parallel safety guard agents and a 2.2-second response cycle. (SaaS / Managed Service)

## Market Standing
- **Valuation / Funding**: Seed round of undisclosed amount (reported $4M+) on Nov 12, 2024. Total funding not fully disclosed.
- **Key Metric**: ~31 employees (+85% YoY), active in 6 countries (US, UK, Spain, Netherlands, Cyprus, Croatia)
- **Notable Investors**: Norrsken VC (lead investor in seed round)
- **Growth Signals**: 20,000+ real-world patient interactions tested; 12 active job postings with 20% monthly growth in listings; expanding clinical workflows (25 validated); pursuing HITRUST r2 certification.

## Competitive Advantages
- **Clinical-grade compliance**: SOC 2 Type I, HIPAA, TCPA-compliant; data isolation; AI transparency (discloses AI to patients).
- **Proven performance**: 98.4% no-harm rate, 99.96% clinical accuracy, 98.7% empathy pass rate – measured against human clinician benchmarks.
- **Full-stack autonomy**: Stage 4 clinical AI (reads/writes to EHR, executes tasks, learns from each interaction) – not a chatbot.
- **Hybrid delivery**: Managed service with expert clinicians overseeing, not just software.

## Strategic Focus
- Scale from 25 clinical workflows to broader patient journeys across multiple languages and care settings.
- Deepen payer relationships (hiring Head of VBC/Payer Sales) and expand US market presence.
- Achieve HITRUST r2 certification and continue to prove safety in real-world deployments.

## Why Work Here
- **Mission-driven**: Tackle the global healthcare worker shortage (18M shortfall) by amplifying clinicians rather than replacing them.
- **Culture**: Clinician-led team (27% Medical/Clinical staff) with a strong emphasis on safety, empathy, and continuous improvement.
- **Work mode**: Remote-first within eligible countries (ES/UK roles posted as remote); HQ in London with physical office presence; employees on-site none/rare.
- **Growth**: 85% headcount growth YoY; active hiring across product, engineering, sales, and finance.
- **Perks & Engineering**: Focus on real-time AI architecture (2.2s response), parallel guard agents, and EHR integration – challenging backend problems with tangible impact.

## Sources
1. [Quadrivia.ai](https://quadrivia.ai/)
2. [linkedin.com/company/quadrivia-ai](https://uk.linkedin.com/company/quadrivia-ai)
3. [builtin.com/company/quadrivia-ai](https://builtin.com/company/quadrivia-ai)
4. [tracxn.com/d/companies/quadriviaai](https://tracxn.com/d/companies/quadriviaai/__N11zCIJtgCMpHa4NJRWGdvU_xv4VuQH0EQbPFwDc3Yg)

## Other roles at Quadrivia

- [Head of VBC/Payer Sales](https://feeny.ai/job/head-of-vbc-payer-sales-quadrivia-united-states-z494f60mssmh) — United States
- [Director, Health System Sales](https://feeny.ai/job/director-health-system-sales-quadrivia-united-states-c6jwsacwen5t) — United States
- [Agent Product Manager (Remote - US East Coast)](https://feeny.ai/job/agent-product-manager-remote-us-east-coast-quadrivia-united-states-065mx9qw9q4a) — United States
- [Enterprise Sales Leader (Remote - US, ~50% travel)](https://feeny.ai/job/enterprise-sales-leader-remote-us-50-travel-quadrivia-united-states-8t8ree6nzmmr) — United States
- [Senior (Principal) EHR Integration Engineer (Remote - US only)](https://feeny.ai/job/senior-principal-ehr-integration-engineer-remote-us-only-quadrivia-united-states-gssxt5t24jfh) — United States
- [Sales Professional - US Healthcare](https://feeny.ai/job/sales-professional-us-healthcare-quadrivia-united-states-40d43h37z8dk) — United States
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