--- title: 'Strategic Account Manager at Reindeer' canonical: 'https://feeny.ai/job/strategic-account-manager-reindeer-new-york-j6ja3htqhzq8' type: 'job' last_seen: '2026-10-16' --- # Strategic Account Manager at Reindeer - **Company:** Reindeer - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/reindeer-ai/145cc2ce-8b57-4a40-9635-a950f978e36c ## Job description We're building an agentic AI platform that helps enterprises transform complex business workflows into AI-powered operations. We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact. We believe AI adoption inside the enterprise isn't just a technology challenge. It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value. That's where this role comes in. We're building our Account Management team. This role is for a relationship-driven, commercially sharp operator who moves fast, loves building from scratch, and works closely with founders, Sales, and R&D to grow and retain our enterprise customer base. This is not a “manage and maintain” role, it’s a high-impact, revenue-owning position working closely with our leadership team, Sales, Product, and R&D to shape how we retain and grow our enterprise customer base and drive best-in-class customer experience. You'll own the post-sale relationship, from onboarding through renewal and expansion end-to-end, while helping to define how our customer success and account management function scales and operates effectively and efficiently. ## Your Impact Account Ownership and Growth - Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion - Build and execute multi-year account plans aligned to customer objectives and company growth targets - Lead QBRs and executive engagements to align on customer business outcomes and value - Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business - Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals - Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders - Act as the primary point of contact and trusted advisor for your customers Expansion & Revenue Growth - Identify, shape, and close expansion opportunities across business units - Drive cross-sell and upsell with strong ROI positioning - Lead complex negotiations and deal execution - Build internal champions and multi-thread relationships Retention & Renewals - Own the full renewal cycle including forecasting and close - Identify churn risks early and drive mitigation plans - Communicate clear business value to secure renewals Onboarding and Adoption - Lead structured onboarding with cross-functional team to ensure fast time-to-value - Monitor adoption and proactively address gaps before they become risks - Partner with Solution Engineering, R&D and Product to support smooth implementation Cross-functional Collaboration - Translate customer feedback into actionable product insights - Be the voice of customer internally to ensure customer-centric culture - Help build repeatable playbooks for onboarding, QBRs, and renewals What It Takes - 5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS - Proven quota carrier with clear retention and expansion ownership - Experience managing complex enterprise accounts and multi-stakeholder relationships - Strong negotiation and closing skills - ability to work independently and drive commercial outcomes end-to-end - Executive presence and strong communication skills - Thrives in early-stage environments - Analytical and data-driven mindset - Solid understanding of AI concepts and enterprise applications ## Nice to Have - Experience in an early-stage or founding role - Specific experience with enterprise platforms or workflow automation - Domain expertise in Financial Services or Supply Chain industries ## Compensation The expected salary for this role is $220,000 to $290,000 OTE. This is a good-faith estimate but does not include equity or other forms of compensation. Pay will be based on experience level, but those outside the salary band are welcome to apply. ## About Reindeer ## Company Overview - **One-liner**: Reindeer provides an enterprise-grade platform that deploys and manages AI agents to automate complex, human-intensive operational workflows like payment approvals, quote management, and document processing. - **Entity Type**: Private (Seed stage; $40M total funding) - **Headquarters**: Tel Aviv, Israel (with an office in New York) - **Founded**: 2024 - **Founders**: Yoav Naveh (Co-CEO) and Yair Weinberger (Co-CEO) ## Core Business - **Primary Industry**: Enterprise AI / Agentic Automation - **Target Customers**: Large enterprises (B2B) in logistics, supply chain, finance, banking, insurance, procurement, and Global Business Services (GBS). Clients include Fortune 100/500 companies like Hellmann Worldwide Logistics and Papaya. - **Mission/Purpose**: To move enterprises from “AI that answers” to AI that reliably executes work inside real business processes, with clear accountability and governance. ## Products & Services - **Reindeer Platform**: A managed runtime for AI agents that integrate with enterprise systems (SAP, Oracle, NetSuite, Workday, ServiceNow, CargoWise, etc.). Agents are assembled from 200+ pre-built AI skills and learn from human-in-the-loop feedback. The platform focuses on auditability (every action is logged), security (deploy on customer’s own cloud infrastructure), and change management (version-controlled policy rollouts). - **Specific Automated Workflows**: Payment approvals, KYC/AML, ledger reconciliation, freight quoting, customs documentation, vendor management, and track-and-trace. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$40M** across two seed rounds. - Seed Round (October 2024): $20M - Seed Round (December 2025): $20M - **Notable Investors/Partners**: Lightspeed Venture Partners (led initial seed; partners Yoni Cheifetz and Tal Morgenstern are involved). Other investors not named in search results. - **Growth Signals**: Headcount grew **316.7% YoY** (from 5 to ~19-25 employees). 8 active job postings. Key executive hires include a VP of Marketing, a Founding Account Executive, and a COO. The company already has Fortune 100 customers in production. ## Competitive Advantages - **Enterprise-Grade Trust**: Focus on audit trails, role-based access, policy enforcement, and human-in-the-loop escalation. Agents are explainable and every decision is traceable. - **Continuous Learning, Not Prompting**: The platform automatically learns from expert feedback in natural language and reruns cases without requiring manual prompt tweaking or retraining. - **Deep Integration vs. Point Solution**: Rather than replacing enterprise systems (SAP, Oracle), Reindeer connects into them, executing real workflows without rigid templates. It focuses on “process mining before and after automation.” - **Calibrated Confidence**: Agents have a confidence threshold; when uncertain, they escalate to a human with full context and a specific question, preventing errors. ## Strategic Focus - **Expand Vertically**: Strong presence in logistics/supply chain and finance; actively targeting procurement, legal, compliance, and GBS. - **Scale the Agent Platform**: Moving from single workflow automation to cross-functional agents that handle multiple processes. - **Build the Team**: Aggressively hiring engineers (frontend, backend, infrastructure), AI solutions engineers, and commercial roles (AE, Strategic Account Managers) in both Tel Aviv and New York. ## Why Work Here - **Culture & Mission**: Described as building “AI that behaves like your best new hire.” The company values practical, safe AI deployment and solving messy operational problems. The leadership emphasizes learning loops and continuous improvement. - **Work Environment**: Hybrid model in both Tel Aviv (HQ) and New York (488 Madison Avenue). Some roles are in-office (e.g., AI Solutions Engineer in Tel Aviv), others hybrid. The Built In profile notes an “OnSite Workspace” with typical time on-site not specified. - **Engineering Culture**: Strong emphasis on backend, infrastructure, and AI engineering. Engineers solve hard problems around agent reliability, integration, and enterprise security. - **Notable Perks & Open Roles**: 8 active job postings as of mid-2026, including Software Engineer (Frontend/Fullstack/Backend), AI Engineer, Value Engineer, Strategic Account Manager, and Account Executive. The company has high headcount growth and recent large funding rounds, signaling stability and expansion. ## Sources 1. [reindeer.ai](https://reindeer.ai/) 2. [LinkedIn - Reindeer](https://www.linkedin.com/company/reindeer-ai) 3. [Built In - Reindeer AI](https://builtin.com/company/reindeer-ai) 4. [Lightspeed Venture Partners - Reindeer AI](https://lsvp.com/company/reindeer-ai/) 5. [reindeer.ai/how-it-works](https://reindeer.ai/how-it-works) ## Other roles at Reindeer - [Software Engineer (Frontend)](https://feeny.ai/job/software-engineer-frontend-reindeer-tel-aviv-przds0qppmtc) — Tel Aviv, Israel - [Strategic Account Manager (Germany)](https://feeny.ai/job/strategic-account-manager-germany-reindeer-germany-mbweby5mx0v4) — Germany - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-reindeer-new-york-x63m72wh702y) — New York, NY - [Enterprise AI Transformation Strategist - Financial Services](https://feeny.ai/job/enterprise-ai-transformation-strategist-financial-services-reindeer-new-york-90r9p4meqjs2) — New York, NY - [AI Solutions Engineer (Tel Aviv)](https://feeny.ai/job/ai-solutions-engineer-tel-aviv-reindeer-tel-aviv-v2k5wzksv9e1) — Tel Aviv, Israel - [SDR Lead (New York)](https://feeny.ai/job/sdr-lead-new-york-reindeer-new-york-v2drgbck8v4r) — New York, NY - [AI Solutions Engineer](https://feeny.ai/job/ai-solutions-engineer-reindeer-new-york-dq08kzqs6gmh) — New York, NY - [Talent Acquisition Partner, Go To Market](https://feeny.ai/job/talent-acquisition-partner-go-to-market-reindeer-new-york-974a1ztks7m6) — New York, NY - [Software Engineer (Infrastructure)](https://feeny.ai/job/software-engineer-infrastructure-reindeer-tel-aviv-d5qwmzpm6c5z) — Tel Aviv, Israel - [Account Executive](https://feeny.ai/job/account-executive-reindeer-new-york-c474qzj17m94) — New York, NY