---
title: 'Strategic Account Manager at Via'
canonical: 'https://feeny.ai/job/strategic-account-manager-via-berlin-pjrsc0rtt89g'
type: 'job'
last_seen: '2026-09-04'
---

# Strategic Account Manager at Via

- **Company:** Via
- **Location:** Berlin, Germany
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/via/jobs/8617400002

## Job description

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As a Strategic Account Manager at Via, you will be the face and voice of Via for our DACH partners, both internally and externally. You'll build genuine, durable relationships with the cities, counties and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio, on a team of talented, collaborative people passionate about making a[real impact](https://ridewithvia.com/de/ressourcen) for those who depend on public transit every day.

What You’ll Do:

- Own the success of transportation systems across your partner cities, serving as the primary point of contact for executive city and agency leadership
- Drive revenue growth across your portfolio: securing renewals, expanding existing contracts, and landing upsells through negotiations with senior stakeholders to grow the business year-on-year
- Act as a trusted advisor to partners, translating their needs into concrete service improvements using Via's full platform –[on-demand](https://ridewithvia.com/de/ressourcen/sprinti),[paratransit](https://ridewithvia.com/news/via-takes-over-berlin-paratransit-service-for-people-with-disabilities-berlmobil-service-can-now-be-booked-online-and-through-a-mobile-app),[Citymapper](https://ridewithvia.com/resources/olympic-roundup-citymapper-takes-the-gold-for-visitors-and-residents-alike), and more – to make the case for better transit
- Analyze service performance data on a daily, weekly, and long-term basis, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
- Advocate internally for your partners, working cross-functionally to champion new products and capabilities that expand the size and scope of their services

Who You Are:

- 7+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
- An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
- Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
- An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
- A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
- Fluency in German (C2 or native-level) and English is required; additional languages are a plus

What We Offer:

- Base salary range: €110-125k, plus variable pay and equity as part of a total compensation package
- Company pension scheme (bAV) with a 20% employer contribution
- Urban Sports Club membership
- 30 vacation days a year
- Weekly team lunch and breakfast
- A hybrid work and a lovely office situated in the heart of Berlin, in Mitte

There has never been a more exciting time to be on the cutting edge of public mobility.

Ready to join the ride?

## About Via

## Company Overview
- **One-liner**: Via provides software and operations to build and optimize dynamic, shared public mobility networks for cities, transit agencies, schools, universities, healthcare providers, and corporations around the world.
- **Entity Type**: Private (conflicting reports: some sources list a public stock symbol VIA on NYSE, but LinkedIn and Crunchbase classify it as privately held; total disclosed funding of $1.4B)
- **Headquarters**: New York, New York, United States
- **Founded**: 2012
- **Founders**: Daniel Ramot (CEO), Oren Shoval (CTO)

## Core Business
- Primary industry/industries: Public transportation technology, mobility-as-a-service (MaaS), paratransit, student transit, microtransit, and transit planning software.
- Target customers: B2G (transit agencies, cities), B2B (corporations, universities, healthcare providers), and B2C (riders).
- Mission or purpose statement: “Using technology to transform transportation. Creating more livable cities that are efficient, highly connected, and help more people easily access education, healthcare, and employment opportunities.”

## Products & Services
- **Microtransit**: On-demand, dynamic ride-sharing services for cities and transit agencies to fill gaps in fixed-route networks.
- **Paratransit**: AI-powered paratransit software (including Eligibility Manager, AI Application Scanning, Caregiver App) to digitize approvals, reduce ride times, and increase efficiency.
- **Student Transit**: Flexible, cost-effective school transportation with real-time visibility for districts and parents.
- **Remix Planning & Scheduling**: Data-driven planning, scheduling, and predictive runtime tools to design and optimize transit networks.
- **Citymapper**: Consumer mobility app for journey planning across all modes, plus MaaS+ for agencies to power multimodal trip discovery.
- **Corporate & Campus Shuttles**: Managed shuttle services for employers and universities, using AI routing and scheduling.
- **Health Transportation**: Integrated transportation for healthcare providers and payers to improve patient access.
- **Via Intelligence**: A vertical AI platform that provides recommendations and automations to boost transit efficiency and service performance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; confidential valuation upon SPAC merger reports are conflicting (some indicate $3.5B at merger announcement in 2021, but current status unconfirmed).
- **Key Metric**: Total funding of $1.4B across 12 rounds; annual revenue estimated at $434.3M (as of latest public data).
- **Notable Investors/Partners**: Works with 700+ global partners including King County Metro (Seattle), Transport for London, Transport for NSW (Australia), Berliner Verkehrsbetriebe. Backed by investors undisclosed in the provided sources.
- **Growth Signals**: Headcount growth of +10.1% YoY to 827 employees; operates in 29 countries; recent product expansions (AI Paratransit, Remix Planning, Citymapper integration).

## Competitive Advantages
- **Vertical AI platform**: First AI platform purpose-built for public transit, offering predictive runtimes, ridership modeling, and automated planning across all service types.
- **Full-stack offering**: Unique combination of software SaaS, managed operations, and consulting – allowing deep integration with partner agencies.
- **Scale and trust**: 700+ partners globally including some of the largest transit agencies, providing real-world operational data and network effects.
- **Multi-modal ecosystem**: Citymapper acquisition gives a consumer-facing mobility app that feeds insights back to the planning tools.

## Strategic Focus
- Deepening AI capabilities across all product lines (e.g., AI Planning, AI Paratransit) to automate more decisions and reduce costs for partners.
- Expanding student transit and health transportation verticals as high-growth adjacent markets.
- Continued global expansion into new cities and countries, particularly in Europe and Asia-Pacific.
- Integrating Citymapper’s rider experience data with Via’s operations platform to close the loop between planning, operations, and ridership.

## Why Work Here
- **Mission-driven work**: Employees get to directly impact urban livability, equity, and sustainability through transportation technology.
- **Hybrid workspace**: Flexible on-site/remote policy (typical time on-site is flexible); offices in New York, San Francisco, Washington DC, Chicago, Los Angeles, and international hubs.
- **Compensation & benefits**: Competitive salaries, equity packages, 401(k), health/dental/vision insurance, FSA, life and disability insurance, fertility benefits, generous parental leave, and family medical leave.
- **Professional development**: Learning opportunities via “Via-Versity”, customized development tracks, and exposure to cutting-edge AI and transit operations.
- **Culture**: Values of “Smart, Human, Shared” – intellectual curiosity, focus on human impact, and collaboration across teams.
- **Perks**: Free snacks and drinks, travel concierge services, company car (for certain roles), local volunteer opportunities, Employee Resource Groups.
- **Inclusive hiring**: Committed to equal opportunity and diverse backgrounds; explicitly welcomes unconventional career paths.

## Sources
1. [Life at Via careers page](https://ridewithvia.com/careers/)
2. [Via public mobility solutions – product overview](https://ridewithvia.com/)
3. [Via open jobs listings](https://ridewithvia.com/careers/jobs)
4. [LinkedIn company profile for Via](https://www.linkedin.com/company/ridewithvia)
5. [Built In company profile and perks](https://builtin.com/company/via)

## Other roles at Via

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- [Senior Product Manager, Rider and Driver Mobile Experience](https://feeny.ai/job/senior-product-manager-rider-and-driver-mobile-experience-via-new-york-cpzwf0rajz8s) — New York, NY
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