--- title: 'Strategic Account Manager at Xendit' canonical: 'https://feeny.ai/job/strategic-account-manager-xendit-jakarta-3mw83b84bbmt' type: 'job' last_seen: '2026-10-29' --- # Strategic Account Manager at Xendit - **Company:** Xendit - **Location:** Jakarta, Indonesia - **Posted:** 2026-09-18 - **Last confirmed live:** 2026-10-29 - **Apply:** https://job-boards.greenhouse.io/xendit/jobs/7997856003 ## Job description [Xendit](https://www.xendit.co/en/) is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward. ## About the Job We are seeking a highly motivated and strategically-minded Account Manager to own and grow our regional/global enterprise portfolio, based in our Jakarta office, working in a hybrid model. This position is dedicated to our most complex and high-value enterprise clients — primarily cross-border e-commerce leaders, global SaaS platforms, and large-scale financial institutions across Indonesia and the wider APAC region. You’ll join Xendit’s Enterprise Account Management team, working closely with Go-to-Market, Product, Engineering, Compliance, Legal, Operations and Risk leadership. You will not just manage accounts — you will architect growth. ## Minimum Qualifications - 5+ years of B2B account management or strategic sales experience in financial services, fintech, or payments. - Consistent track record of meeting or exceeding revenue targets, ideally in a role with direct P&L, book-of-business, or portfolio revenue ownership. - Experience managing and growing revenue within large and complex enterprise accounts. - You understand the needs of international cross-border merchants and the cultural nuances of doing business across APAC markets. Familiarity with the APAC region is essential. - Professional proficiency in both English and Bahasa Indonesia. - Core Competencies: - Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team. - Exceptional Communicator: You can present persuasively in the boardroom, and translate complex payment concepts for executive audiences. - Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify risk and untapped potential. Attributes We Value: - Hustle with Integrity: You move fast, but you build trust through transparency and reliability. - Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request. - Resilience: You are undeterred by long sales cycles and complex procurement processes. ## Responsibilities 1.⁠ ⁠Strategic Portfolio Growth & Revenue Ownership - Own the full P&L for a portfolio of key enterprise accounts. Drive revenue and transaction volume through upselling, cross-selling (payment acceptance, payouts, platform business) and use case expansion. - Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk. - Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline. 2.⁠ ⁠Executive & Multi-Stakeholder Relationship Building - Build and nurture C-level relationships (CEO, CFO, CPO, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges. - Lead client business reviews, providing data-driven insights and demonstrating clear ROI. - Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure client buy-in and consensus. 3.⁠ ⁠Cross-Functional Influence - Bring your clients’ needs back to Xendit, informing and influencing our product roadmap and strategy. - Partner with cross-functional teams (Product, Solution Engineering, Compliance, Legal, Risk) to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility. 4.⁠ ⁠Market Intelligence & Local Expertise - Stay ahead of regulatory shifts and payment trends. Act as a subject matter expert on cross-border flows between Xendit markets in APAC. - Identify synergies between Xendit’s licensed infrastructure and the specific needs of enterprises expanding into the region. Why Join Xendit? - Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth. - Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal. - Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain. - Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership. Xendit is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building an inclusive team where everyone can do their best work. ## About Xendit ## Company Overview - **One-liner**: Xendit is a financial technology company that provides payment infrastructure and processing solutions for businesses operating in and expanding across Southeast Asia. - **Entity Type**: Private (Series D funding, Unicorn status achieved in 2021) - **Headquarters**: Jakarta, Indonesia - **Founded**: 2015 - **Founders**: Moses Lo, Tessa Wijaya, Bo Chen, Juan Gonzalez ## Core Business - **Primary industry/industries**: Financial Technology (Fintech), Payment Processing, Digital Infrastructure - **Target customers**: B2B — serving enterprises, global businesses expanding into Southeast Asia, startups, SMEs, e-commerce platforms, and marketplaces. - **Mission or purpose statement**: To make payments simple, helping businesses focus on growth and creating lasting value. ## Products & Services - **Accepting Payments**: A payment gateway that allows businesses to accept payments via over 100 popular methods, including credit cards, virtual accounts, bank transfers, e-wallets, and QRIS across Indonesia, the Philippines, Malaysia, Thailand, Vietnam, Singapore, and Hong Kong. - **Payout API**: An API for sending bulk payouts instantly to 450+ banks and e-wallets, including on weekends and public holidays. - **Recurring Payments**: Automated subscription management for credit cards, e-wallets, and direct debit. - **Platform Payments**: Solutions for platforms and marketplaces to onboard sub-merchants, split funds, and manage payouts. - **Financing**: Quick financing options for businesses to fund regional expansion. ## Market Standing - **Valuation/Market Cap**: Achieved Unicorn status (valuation >$1B) in 2021 after raising $150M in Series C. - **Key Metric**: Total funding of $538M (including a $300M Series D round in 2022). The company processes over 500 million transactions yearly. - **Notable Investors/Partners**: Y Combinator (first Indonesian startup to graduate), and other venture capital firms involved in its Series C and D rounds. - **Growth Signals**: Expanded from Indonesia to the Philippines (2020), Malaysia, Thailand, and Vietnam. Holds a Payment Gateway license from Bank Indonesia. Serves over 10,000 businesses. ## Competitive Advantages - **Deep Local Integration**: Direct integrations with hundreds of payment methods, navigating the complex, non-card-centric payment landscape of Southeast Asia. - **Market-First Innovation**: A track record of being first to market with specific payment flows (e.g., auto-debit in the Philippines, digitalizing bank transfers via virtual accounts in Malaysia). - **Single Platform, Multi-Market**: Allows businesses to unify payments across multiple Southeast Asian countries through a single API and platform, eliminating the need for fragmented integrations. - **Licensed & Secure**: Fully licensed by regulatory authorities and holds internationally recognized security certifications. ## Strategic Focus - **Regional Expansion**: Continuing to build a local presence in more countries across Southeast Asia and beyond (including the USA). - **Product Depth**: Building out a comprehensive financial infrastructure suite that goes beyond payments to include financing and platform management tools. - **Global-to-Local Strategy**: Enabling global companies to easily enter dynamic Asian markets while helping local businesses scale regionally. ## Why Work Here - **Culture & Values**: The company's culture is built around five core values: "Be Trustworthy," "Customers First," "Be Golden" (treat others as you wish to be treated), "Honey Badger" (tenacity and intelligence to outmaneuver larger competitors), and "Grow" (continuous learning). - **Diverse & Inclusive**: Over 600 employees from more than 10 countries, with a 43% female workforce. - **Unique Hiring Process**: Uses a "trial day" (1-5 days) as a key part of the recruitment process, allowing candidates to demonstrate their skills in a real-world context before an offer is made. - **Impact**: Employees work on building digital infrastructure that hasn’t existed before, helping power the digital transformation of dynamic markets. - **Work Policy**: Not explicitly stated, but the company has offices across Southeast Asia (Indonesia, Singapore, Malaysia, Philippines, Thailand, Vietnam) and the USA, suggesting a hybrid/regional in-office model. ## Sources 1. [xendit.co](https://www.xendit.co/en/company/) 2. [xendit.co](https://www.xendit.co/en/careers/) 3. [xendit.co](https://www.xendit.co/en/) 4. [linkedin.com](https://www.linkedin.com/company/xendit) ## Other roles at Xendit - [FinOps Recons Associate](https://feeny.ai/job/finops-recons-associate-xendit-bangkok-dz12b4bzv1c9) — Bangkok, Thailand / India / Jakarta, Indonesia / Kuala Lumpur, Malaysia / Manila, Philippines - [Financial Operations Associate](https://feeny.ai/job/financial-operations-associate-xendit-bangkok-m9cq0yrv7pat) — Bangkok, Thailand - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-xendit-singapore-brmpwmxvw266) — Singapore - [VP, Customer Success and Support](https://feeny.ai/job/vp-customer-success-and-support-xendit-singapore-hw1p4pc9fpys) — Singapore - [Senior Product Manager - XenPlatform](https://feeny.ai/job/senior-product-manager-xenplatform-xendit-bangalore-68cr7tmextrm) — Bangalore, India / Jakarta, Indonesia / Kuala Lumpur, Malaysia / Manila, Philippines / Mumbai, India / Singapore, Singapore - [UX Researcher](https://feeny.ai/job/ux-researcher-xendit-bangkok-agjr1jvxv7nr) — Bangkok, Thailand / Jakarta, Indonesia / Kuala Lumpur, Malaysia / Manila, Philippines / Singapore, Singapore - [Product Manager - Developer Experience](https://feeny.ai/job/product-manager-developer-experience-xendit-bali-a3kja51qfedz) — Bali, Indonesia / Bangkok, Thailand / Jakarta, Indonesia / Kuala Lumpur, Malaysia / Manila, Philippines / Singapore, Singapore - [RevOps Systems Administrator (Salesforce)](https://feeny.ai/job/revops-systems-administrator-salesforce-xendit-singapore-2e3ej4k2p74x) — Singapore - [RevOps Systems Administrator (Salesforce)](https://feeny.ai/job/revops-systems-administrator-salesforce-xendit-jakarta-t1hrf269ajv7) — Jakarta, Indonesia - [Financial Partnerships Lead - Market Expansion, Singapore/Hong Kong/Malaysia](https://feeny.ai/job/financial-partnerships-lead-market-expansion-singapore-hong-kong-malaysia-3shvtker423g) — Hong Kong / Singapore, Singapore