---
title: 'Strategic Alliances Manager, GSI (UK&I) at NICE'
canonical: 'https://feeny.ai/job/strategic-alliances-manager-gsi-uk-i-nice-united-kingdom-nhtdpc88gyhp'
type: 'job'
last_seen: '2026-10-20'
---

# Strategic Alliances Manager, GSI (UK&I) at NICE

- **Company:** NICE
- **Location:** United Kingdom
- **Work type:** remote
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-20
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/5006679101?gh_jid=5006679101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

At NiCE, we are passionate about making the customer experience flow. As the global leader in AI-powered customer experience and workforce engagement solutions, we empower organisations to deliver seamless, digital-first interactions that drive real impact.

We are looking for a strategic, relationship-led professional to join us as Strategic Alliances Manager, UKI (Deloitte). This high-impact role owns NiCE's alliance with Deloitte across the UK and Ireland. You will turn a strategic relationship into a repeatable engine for joint pursuits, a certified CXone and Cognigy practice, and customer transformations that Deloitte and NiCE deliver together.

You will collaborate closely with alliance leaders and cross-functional teams across the US, APAC and the rest of EMEA to keep our GSI approach consistent and scalable, so that NiCE shows up to partners and customers as one team with one strategy that accelerates adoption, strengthens partner alignment and supports revenue growth.

How will you make an impact?

- Lead and grow NiCE's strategic alliance with Deloitte in the UK and Ireland, aligning local execution with the global Deloitte relationship and NiCE's global GSI strategy
- Build and sustain executive sponsorship at Deloitte across customer experience, technology and industry leadership, and run a joint business plan with clear targets and regular reviews
- Shape and scale a NiCE practice inside the partner: joint solution offerings built on CXone and Cognigy, certified delivery capacity, and a clear place in the partner's go-to-market
- Drive joint pursuit of named accounts, growing partner-sourced and partner-influenced pipeline through SI-led bids, RFPs and co-sell alongside NiCE direct sales
- Work with NiCE sales, marketing, product, professional services and customer success to deliver aligned joint campaigns, enablement programmes and delivery quality
- Make sure partner-led deployments land well, so customers see value quickly and references follow
- Act as the voice of UKI in NiCE's global GSI programme, giving regional insight to alliance leaders in the US, APAC and the rest of EMEA and influencing strategy, programme design and investment
- Serve as NiCE's internal expert on how Deloitte sells and delivers, supporting internal training and account team engagement
- Report on performance metrics such as partner-sourced and influenced pipeline, bookings, certified resources and joint wins

Have you got what it takes?

- Minimum 5 years' experience in strategic alliances, systems integrator partnerships or enterprise channel management (CX, contact centre, cloud or enterprise software experience strongly preferred)
- Proven success building joint go-to-market programmes with large systems integrators, including influencing at executive level
- Strong understanding of how GSIs make money: services attach, practice economics, utilisation and certified headcount
- Ability to influence cross-functional stakeholders and drive alignment across geographies and business units
- Exceptional communication, collaboration and relationship-building skills
- Self-motivated, proactive and able to thrive in a fast-paced, matrixed environment
- Experience working with globally distributed teams across the US, APAC and the rest of EMEA
- Fluent English required; additional European languages are a bonus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 11886

Reporting into: Director, Partner Sales

Job type: Individual Contributor

#LI-Remote

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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