---
title: 'Strategic Business Development Manager (Professional Services) at Ciellos'
canonical: 'https://feeny.ai/job/strategic-business-development-manager-professional-services-ciellos-europe-9zaqwhpt310f'
type: 'job'
last_seen: '2026-09-11'
---

# Strategic Business Development Manager (Professional Services) at Ciellos

- **Company:** Ciellos
- **Location:** Europe
- **Compensation:** €50k–€105k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/ciellos/070433f1-88aa-4f2d-8d36-51b9699129de

## Job description

## About Ciellos

Ciellos is a Microsoft Dynamics 365 technology consulting powerhouse. We are a Solutions Designated Partner in AI Business Solutions and a certified Microsoft ISV Development Center. Our expertise covers a broad range of Microsoft technologies, such as Microsoft Dynamics 365 Business Central, Finance and Supply Chain Management and Customer Engagement, in addition to Power Platform, Azure, AI, Copilot and more.

Ciellos has a proven partner centric business model that supports technical excellence, global project delivery, and repeatable methodology. Our deep experience comes from over 25 years of working with Microsoft partners and technologies. At Ciellos, we want to attract and retain the best and brightest to support our mission of excellence within our mission Everything Microsoft Dynamics.

Ciellos operates globally with regional locations in Albania, Brazil, Canada, Denmark, Macedonia, Portugal, Ukraine, and the USA, as well as supporting remote employees from other locations. You will be working with recent technologies in a strong team of professionals.

## Key Responsibilities

Strategic Growth & Business Development

- Develop new business opportunities across the EMEA Microsoft partner ecosystem
- Identify and approach potential partners and commercial opportunities
- Build and manage a strong pipeline of Professional Services opportunities
- Identify upsell, cross sell and expansion opportunities within existing partner relationships
- Develop account and partner growth plans aligned with business objectives
- Translate partner challenges into relevant Professional Services solutions
- Contribute directly to revenue targets across the EMEA region
- Work closely with marketing, delivery and technical teams to develop opportunities

Partner Relationship Management

- Build and maintain trusted relationships with Microsoft Dynamics partners across Europe
- Understand partners' business models, strategic priorities and delivery challenges
- Position Ciellos as a long-term Professional Services partner
- Develop relationships with key commercial and operational stakeholders
- Conduct regular partner meetings and strategic business reviews
- Identify future opportunities based on partner growth plans and market developments

Commercial & Contract Management

- Lead commercial discussions including pricing, proposals and negotiations
- Create and manage proposals for new and existing opportunities
- Manage Statements of Work and commercial agreements
- Drive opportunities from initial conversation through negotiation and closing
- Collaborate with delivery teams on scope, estimates, resourcing and timelines

CRM & Pipeline Management

- Maintain accurate and up to date CRM records
- Manage pipeline, opportunities and forecasting activities
- Track partner engagement and business development activities
- Provide visibility on expected revenue, opportunities and commercial risks
- Contribute to forecasting, leadership updates and strategic planning

Delivery Alignment

- Work closely with Professional Services delivery teams throughout the sales process
- Ensure commercial commitments are aligned with delivery capabilities
- Maintain awareness of project progress and potential follow up opportunities
- Support strong alignment between partner expectations and service delivery

What is needed to succeed in the role?

## Requirements

- 4-5+ years selling Microsoft Dynamics or similar solutions
- Demonstrated selling experience carrying a revenue quota and achieving commercial targets
- Strong consultative selling skills and the ability to uncover business needs and translate them into commercial opportunities
- Professional fluency in English
- Based in Europe and authorized to work in your country of residence *

## Preferred Qualifications / Nice to have

- Experience within the Microsoft partner ecosystem
- Knowledge of Microsoft Dynamics 365, particularly Business Central and/or Finance & Supply Chain Management
- Existing relationships within the Microsoft Dynamics partner ecosystem
- Knowledge of Microsoft partner programs and the broader Microsoft Business Applications ecosystem
- This is an EMEA position and is open to candidates based anywhere in Europe. The role can be performed remotely, with travel across Europe depending on partner and business needs.

## Compensation

The base pay offered may vary depending on job-related knowledge, skills, experience, and location. Range for this role :

Our Benefits and Perks

- Flexible Work Environment: Enjoy flexible hours and remote work options.
- Generous Time Off: Take advantage of 4 weeks of annual paid time off and 11 national holidays.
- Comprehensive Health Insurance: Benefit from flexible usage options and reimbursements within your annual allowance.
- Professional Growth: Receive mentoring and training from Microsoft Dynamics experts, plus reimbursement for Microsoft certifications.
- Referral Bonuses: Earn bonuses for successful candidate referrals after they pass the probationary period.
- Social Fun: Participate in fun online events and office gatherings at our core Ciellos locations.

Our Culture

Our culture ensures everyone has a voice and feels truly welcome. People matter most at Ciellos and have always been at the heart of our business. We regularly ask our employees to share what they think about our strengths as a company.

How does Ciellos promote a strong culture across the multi-national organization?

- Family oriented environment
- Consistent leadership, based on trust and responsibility
- Management provides autonomy and trusts employees to manage their tasks independently
- Healthy hybrid work environment - work-life balance is not just talked about, but is a focus
- When in the office, frequent opportunities to enjoy lunch as a team focused on comradery

Our Values That Shape Everything We Do at Ciellos

- Trust - is the foundation for all our relationships
- Respect - for everyone, at the heart of our culture
- Courage - to advise, consult, and plan at the highest potential
- Harmony - in collaboration, solutions, and teamwork
- Quality - focused on the highest quality of workmanship
- Team - supporting each other, our partners, and our customers

Why Should You Join Ciellos?

- International consulting company with unique ERP talent
- Frontrunner of the Women in Dynamics equality initiative
- One of only a few Microsoft Dynamics Development Centers globally
- 220+ Dynamics Upgrades and Migrations
- 250+ Dynamics ERP Implementations
- Managing more than 250 projects of various sizes and complexity annually
- Internal rating of Employer Brand 8.35 out of 10
- Remote work with flexible schedules or hybrid work in offices
- Offices in 8 countries - USA, Canada, Brazil, Denmark, Portugal, Macedonia, Albania, Ukraine - with almost 200 employees total
- 10+ years of average Dynamics experience of our staff
- 25+ years of industry experience working with Microsoft in the ERP space

Who Should Apply?

We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to Ciellos values, we hope you'll come to contribute to our culture. We are not able to sponsor visas or take over sponsorship at this time.

Recruitment Notice

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

By choosing to apply you agree to your Personal Data gathering and processing. When you apply for a job at Ciellos, Ciellos will collect and use personal data about you during the recruiting and hiring process.

Notice to Recruitment Agencies and Third Parties

We are not accepting candidates submitted by third-party agencies or recruiters.

## About Ciellos

## Company Overview
- **One-liner**: Ciellos is a global Microsoft Dynamics 365 consulting and services firm that helps Microsoft Partners and ISVs build, migrate, and implement business applications with less risk and greater speed.
- **Entity Type**: Private (Acquired by Novature Group in March 2025)
- **Headquarters**: Marietta, Georgia, United States (1509 Johnson Ferry Road, Suite 150)
- **Founded**: 2016
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Information Technology & Services; Microsoft Dynamics 365 Consulting; ERP & CRM Implementation
- **Target customers**: B2B — specifically Microsoft Partners, ISVs (Independent Software Vendors), System Integrators, and Distributors
- **Mission or purpose statement**: To provide value to customers through innovation and professional development while maintaining relationships with respect, integrity, and care. The company aims to help partners navigate the Microsoft ecosystem to launch products faster, scale assessments, and maximize commercial potential.

## Products & Services
Ciellos delivers services across the full Microsoft Dynamics and Azure stack:
- **[Dynamics 365 Implementations & Migrations]**: Service — Full-cycle ERP and CRM implementations for Dynamics 365 Business Central, Finance & Supply Chain Management, Commerce, Human Resources, and Customer Engagement (Sales, Customer Service, Field Service). Also supports migrations from legacy Dynamics AX, NAV, and CRM.
- **[ISV Development Center]**: Service — A certified Microsoft ISV Development Center that acts as a seamless extension of partner development teams, helping launch products faster and manage technology roadmaps.
- **[Power Platform & Azure Services]**: Service — Consulting and development on Power Apps, Power BI, Power Automate, AI Builder, Azure Logic Apps, Azure DevOps, and Azure Micro Services.
- **[AI & Copilot Solutions]**: Service — Implementation of AI, Copilot, Machine Learning, Generative AI, and MCP Server solutions within the Microsoft ecosystem.
- **[Partner Program Navigation]**: Service — Consulting to help Microsoft Partners navigate incentives, programs, and certifications to maximize commercial potential.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: 200 employees across the Americas and Europe (as of 2025); 112 employees on LinkedIn (with a -5.3% YoY decline)
- **Notable Investors/Partners**: Acquired by **Novature Global B.V.** (Novature Group) on March 31, 2025. Key partners include Microsoft (Certified Solutions Partner in AI Business Solutions and ISV Development Center).
- **Growth Signals**:
    - Acquired by Novature Group in March 2025, signaling expansion and consolidation strategy
    - 250 Dynamics ERP implementations completed
    - 300 Dynamics migrations completed
    - 260 projects delivered annually
    - 25 years of combined Microsoft experience among the team
    - Global presence across 18 countries including North America, Latin America, and Europe
    - Frontrunner of the "Women in Dynamics Equality Initiative"

## Competitive Advantages
- **Deep Microsoft Specialization**: 25 years of working with Microsoft technologies and partners, with an average of 10 years of ERP experience per team member.
- **Certified Partner Status**: Holds Microsoft Solutions Partner Designation in AI Business Solutions and is a certified ISV Development Center — a relatively rare dual designation.
- **Partner-Centric Business Model**: Unlike many consultancies that compete with partners, Ciellos operates exclusively as a behind-the-scenes extension for Microsoft Partners, ISVs, and System Integrators — reducing channel conflict.
- **Global Delivery Model**: Distributed workforce across 18 countries enables multi-region project delivery, compliance support, and cost-efficient scaling.
- **Proven Methodology**: Strong teaming approach with dedicated Solution Architects for project governance and a repeatable methodology for ERP migrations and implementations.

## Strategic Focus
- **AI-Powered ERP Migrations**: Centering strategy around AI, Copilot, and Generative AI to modernize Dynamics implementations.
- **Novature Group Integration**: Post-acquisition, the focus is on scaling innovation across the broader Novature ecosystem while maintaining Ciellos' brand and partner relationships.
- **Global Expansion**: Continued growth in the Americas (US, Canada, Brazil, Colombia) and Europe (Portugal, Albania, Macedonia, Ukraine, Denmark) with a hybrid/remote delivery model.
- **ISV Ecosystem Growth**: Deepening the ISV Development Center offering to help partners launch products faster.
- **Talent Development**: Emphasis on professional development, continuous learning, and career growth within the Microsoft Dynamics community.

## Why Work Here
- **Culture & Values**: The company emphasizes "respect, integrity, and care" as core virtues, alongside innovation and professional development. Described as a culture of "innovation, collaboration, and care."
- **Work Model**: Fully remote and hybrid options available across all regions. The company operates across 18 countries with a distributed-first approach.
- **Global Opportunities**: Opportunities to work across North America, Latin America, and Europe with a diverse, multinational team. Employees are based in Ukraine, Portugal, the US, Albania, Canada, Brazil, Colombia, Denmark, and more.
- **Tech Stack**: Hands-on experience with cutting-edge Microsoft technologies including Dynamics 365, Power Platform, Azure, AI, Copilot, and Generative AI.
- **Career Growth**: The company promotes "build, innovate, and grow" with continuous learning, exciting projects, and advancement opportunities from consultant to leadership.
- **Diversity & Inclusion**: Frontrunner of the "Women in Dynamics Equality Initiative," showing commitment to gender diversity in the Microsoft ecosystem.
- **Notable Perks**: Part of the Novature Group, offering a broader network of Microsoft specialists and cross-company project opportunities.
- **Engineering Culture**: Strong emphasis on technical excellence, with 62% of the workforce in technical roles (developers, architects, QA, DevOps). Senior leadership includes a Chief Technology & Innovation Officer.

## Sources
1. [Ciellos Careers Page](https://ciellos.com/careers)
2. [Ciellos LinkedIn Profile](https://linkedin.com/company/ciellos)
3. [Ciellos Job Listings (Lever)](https://jobs.lever.co/ciellos)
4. [Ciellos History / About Page](https://ciellos.com/history)
5. [Ciellos Mergr Profile (Acquisition Details)](https://mergr.com/company/ciellos)
6. [PRWeb: Ciellos Joins Novature Group](https://www.prweb.com/releases/ciellos-joins-novature-group-to-drive-microsoft-dynamics-innovation-and-growth-302416203.html)

## Other roles at Ciellos

- [Sales Director, EMEA](https://feeny.ai/job/sales-director-emea-ciellos-europe-8kepd6thyhfr) — Europe
- [D365 BC Functional Consultant - Manufacturing](https://feeny.ai/job/d365-bc-functional-consultant-manufacturing-ciellos-brazil-qcdpx9etd2aa) — Brazil
- [Join Ciellos team anywhere - Apply now!](https://feeny.ai/job/join-ciellos-team-anywhere-apply-now-ciellos-portugal-zd9vxast5jn6) — Portugal