---
title: 'Strategic Client Manager at Flock'
canonical: 'https://feeny.ai/job/strategic-client-manager-flock-london-xhdyjhs3c3pr'
type: 'job'
last_seen: '2026-09-25'
---

# Strategic Client Manager at Flock

- **Company:** Flock
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-09-25
- **Apply:** https://jobs.ashbyhq.com/flock/b41fb05c-c3d1-4407-addc-8a8e33c5fab9

## Job description

## About Flock

Road accidents kill and injure people, damage vehicles, and cost businesses fortunes. But traditional insurance does nothing to prevent them - it just pays out claims when they happen. At Flock, we’re changing that. Using telematics, AI, and real-time data, we proactively help our fleet customers prevent crashes. We obsessively focus on keeping drivers safe, and we put our money where our mouth is - paying out millions of pounds per year to fleets that get safer over time. We were acquired by Admiral in May 2026. Now we combine the backing of the UK’s leading motor insurer with startup energy and speed. We’re growing fast with bigger plans than ever, and we’re hugely optimistic that our approach will save many more lives in the decade ahead. We’re on a mission to make the world quantifiably safer. Join us!

## About the role

Our largest fleet clients are hugely important to Flock: they have more vehicles, more data and more opportunity to benefit from everything our connected proposition can offer, and we want to give them an even better experience as we grow. We’re looking for a Strategic Client Manager to become the primary face of Flock for our largest customers. From multi-national operations, to well known brands, and growing sector leaders, we want you to own these relationships, making sure they get the very best Flock service. Nearly all of our business comes through brokers, and that remains central to how we work: you’ll sit at the heart of the client, broker and Flock relationship, working closely with our Broker Development Managers and teams across the business to deliver a brilliant joined-up service. You’ll report to our Head of Distribution, and use AI day to day to prepare for meetings, understand accounts, manage client queries and improve reporting, freeing up more time for relationships and problem-solving. You’ll have the opportunity to build our corporate client management approach from the ground up: shaping account reviews and performance reporting, bringing together claims, safety, underwriting and finance for our biggest clients, and taking real ownership when something needs to get done. Success is simple: our clients stay with us, get more value from Flock and recommend us to others.

## What you’ll be doing

- Own the relationship with a portfolio of Flock’s largest fleet clients, becoming their primary point of contact and developing a strong understanding of their business.
- Build and run our corporate account management approach: client reviews, reporting, relationship cadence and account planning.
- Work closely with brokers and our Broker Development Managers to deliver a coordinated experience for every large corporate client.
- Bring together teams across Flock, including claims, safety, underwriting and finance, to resolve client questions and issues quickly, and build strong relationships with key stakeholders across client organisations.
- Identify retention risks early and create clear plans to protect our most important accounts.
- Help shape and improve Flock’s wider client service proposition, including account reviews, portal engagement, safety support, claims and reporting, feeding client feedback back into the business.
- Use AI in your day-to-day work, from account research and meeting preparation to query management, meeting summaries and client reporting.

## What you’ll need

- Strong experience within the insurance industry, with a clear understanding of the broker–client–insurer dynamic and the judgement to know where you add value, without duplicating the broker’s role, creating confusion or adding unnecessary layers for the client.
- Experience in a client-facing role such as insurer account or deal management, broker account management, claims relationship management or a similar position.
- A proven track record of managing important client relationships and delivering strong retention or customer satisfaction, with the confidence to work with senior stakeholders across clients, brokers and internal teams.
- Strong commercial judgement. You can identify when an account is at risk, understand what matters to the client and build a plan to retain them.
- Energy and ownership. You’re comfortable picking up a problem, finding the right people and driving it through to a solution.
- Confident using technology in your daily work, curious about how it can help you work faster and deliver a better client experience.
- Preferable: experience with large, complex or multi-site corporate clients, Commercial Motor Fleet or fleet risk and safety experience, or exposure to the claims process or to building an account management or client service proposition.

## Benefits

- 25 days of holiday (+ Bank Holidays) 🏖
- Share Incentive Plan 📈
- Workplace Pension 💰
- Private Medical Insurance 🏥 (including Dental 🦷 Optical 👓 & Mental Health 💆‍♀️ support options)
- Various Salary Sacrifice Schemes - Holiday Purchase, Tech, Gym, Cycle to Work, Electric Vehicle, Private Medical Insurance for families 💵
- Enhanced Parental Leave and Pay 🐣
- £1000 toward relevant professional qualifications 🎓
- £500 per annum towards learning and development 🌱
- 3 days paid leave for L&D purposes 🌻

We work hybrid, typically three days a week in our Central London office (fewer office days can be accommodated for longer commute times), a few minutes from Moorgate and Liverpool Street. Visits to client sites, conferences and broker offices count towards office days. Making the world quantifiably safer takes more than good data. It takes a team where different perspectives are heard, and that’s a priority here. We insure fleets and drivers from every background, and we know a team built the same way makes sharper decisions and a better product for our customers. So we hire on merit, full stop, and we actively encourage applications from everyone. If you don’t tick every box, apply anyway. Just come as your genuine self: the qualities and experiences only you bring are exactly what we want.

## About Flock

## Company Overview
- **One-liner**: Flock is a UK-based fleet insurance company that uses data-driven technology to provide connected commercial motor insurance, rewarding safer driving with lower premiums.
- **Entity Type**: Private (Series B; acquired by Admiral Group Plc)
- **Headquarters**: London, United Kingdom
- **Founded**: 2015
- **Founders**: Ed Leon Klinger (CEO)

## Core Business
- **Primary industry**: Insurtech / Commercial Motor Fleet Insurance
- **Target customers**: B2B — fleet owners and managers of commercial vehicles, including courier, haulage, taxi & PCO, short-term rental, own goods, and trades fleets.
- **Mission or purpose**: "To make the world quantifiably safer."

## Products & Services
- **Fleet Insurance**: A fully digital commercial motor insurance product for a wide range of fleet types (courier, haulage, taxi, rental, own goods, etc.). Policies are backed by top underwriters and distributed through brokers.
- **Digital Policy Management Portal**: A self-serve platform for policy administration, vehicle management (add/remove vehicles in three clicks), claims reporting (via QR code, portal, or 24/7 hotline), and instant access to insurance documents.
- **Safety & Risk Management Tools**: Real-time driver safety leaderboards, trip-by-trip analysis, and quarterly safety review meetings with Flock’s safety team to improve fleet safety scores.
- **Premium Rebates**: Safer fleets can earn up to 10% premium rebates based on driving behaviour and claims performance. Excess reduction incentives for prompt claims reporting.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as a private company acquired by Admiral Group).
- **Key Metrics**: 
  - **Annual Revenue**: ~$4.0M (estimated) [linkedin.com]
  - **Total Funding**: ~$59.7M raised across multiple rounds (Seed, Grant, Series A, Series B) [linkedin.com]
  - **Employees**: ~64 (as of mid-2025), with +8.3% YoY growth [linkedin.com]
- **Notable Investors/Partners**: 
  - Investors: Octopus Ventures (lead, Series B), Social Capital (lead, Series A), Downing Ventures [linkedin.com]
  - Parent Company: Admiral Group Plc (acquired Flock) [linkedin.com]
  - Partners/Brokers: Acorn, Admiral (insurance partnerships) [flockcover.com]
  - Customers: Virtuo, Onto, Jaguar Land Rover’s leasing arm ‘The Out’ [linkedin.com]
- **Growth Signals**: 
  - Expanded from drones into commercial motor fleets in 2020, growing 10x in a single year (2021) [flockcover.com]
  - Launched new insurance partnerships with Acorn and Admiral in 2023/2024 [flockcover.com]
  - Launched Haulage Fleet Insurance backed by Admiral [flockcover.com]
  - Moved into a new London office and continues to hire [flockcover.com]

## Competitive Advantages
- **Data-Driven Safety Model**: Flock uses real-time telematics and risk analytics to price insurance based on actual driving behaviour, not just historical data. This creates a virtuous cycle where safer driving directly reduces costs.
- **Digital-First Experience**: Fully digital policy management, claims reporting, and vehicle administration — saving fleet managers significant time compared to traditional insurers.
- **Incentivised Safety**: The premium rebate model (up to 10%) directly rewards safer fleets, aligning the insurer’s and customer’s incentives.
- **Strong Backing**: Backed by Admiral Group, a major UK insurer, providing financial stability and underwriting capacity.
- **Multi-Award Winning**: CNBC’s Global Top 35 Digital Insurer, Insurance Times’ MGA Challenger of the Year [linkedin.com]

## Strategic Focus
- **Product Expansion**: Continuing to expand into new fleet segments (e.g., haulage, taxi, rental) and deepen existing partnerships.
- **Safety & Risk Management**: Developing more sophisticated safety tools and analytics to further differentiate their product and reduce claims.
- **Growth & Scale**: Leveraging the Admiral partnership to scale distribution and reach more fleet customers across the UK and potentially internationally.
- **Talent Acquisition**: Actively hiring across engineering, product, data, and commercial roles to support growth [jobs.ashbyhq.com].

## Why Work Here
- **Culture & Values**: Flock emphasises a high-performance, meritocratic culture built on principles: Customer First, Work as a Team, Focus and Bias for Action, Think Outside the Box, Take Ownership, and Simplify. They are committed to Diversity, Meritocracy, and Inclusion (DMI) [flockcover.com].
- **Compensation**: Pays at the 75th percentile for every role, using real-time market data to ensure competitive salaries [flockcover.com].
- **Benefits**:
  - Private healthcare
  - 3 paid Learning & Development days per year
  - £1,000 for professional qualifications
  - £500 for other L&D expenses
  - Enhanced maternity and paternity leave
  - Flexible working (in-office, hybrid, remote options; flexible hours)
  - Regular socials, company offsites, team lunches, sports days, run club [flockcover.com]
- **Work Environment**: Small, high-agency team (~64 people) with a flat structure. Employees are expected to take ownership and act like owners of the business. The team is highly talented and hard-working, with a shared mission [flockcover.com].
- **Hiring Process**: Structured process including an intro call with talent team, hiring manager interview, competency/skills-based interview with a practical challenge, and a final interview with the CEO [flockcover.com]. Promotions are strictly meritocratic [flockcover.com].

## Sources
1. [flockcover.com - Careers Page](https://flockcover.com/careers)
2. [flockcover.com - Main Site](https://flockcover.com/)
3. [linkedin.com - Flock Company Profile](https://uk.linkedin.com/company/flockmotor)
4. [builtin.com - Flock Profile](https://builtin.com/company/flock-0)
5. [apply.workable.com - Flock Openings](https://apply.workable.com/flockcover/)
6. [jobs.ashbyhq.com - Flock Careers](https://jobs.ashbyhq.com/flock)

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