--- title: 'Strategic Client Partner, Clinical at H1' canonical: 'https://feeny.ai/job/strategic-client-partner-clinical-h1-united-states-b9cpq6pzcjhq' type: 'job' last_seen: '2026-10-21' --- # Strategic Client Partner, Clinical at H1 - **Company:** H1 - **Location:** United States - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.lever.co/h1/6737786d-fb1f-43a0-8a52-dc0cdb5d6354 ## Job description At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle.  Visit h1.co to learn more about us. As part of H1’s hiring process, all candidates are required to participate in an in-person final interview. Depending on your location, this may require travel. The Commercial team at H1 plays a crucial role in creating that future. It is our role to work in partnership with our colleagues and our customers to understand the most valuable products we can deliver to the market. We strive to deeply understand our customers’ needs, and our users’ workflows, to solve their problems in simple and novel ways. ## WHAT YOU'LL DO AT H1 As a Strategic Client Partner, you will be a member of the H1 Account Team helping support Eli Lilly. You will develop deep, trusted relationships with stakeholders at Eli Lilly, serving as the primary point of contact and product expert for H1's suite of products used by Eli Lilly. Deeply embedded in your client's organization. You will be responsible for the success of H1’s products at Eli Lilly which is measured by Eli Lilly’s satisfaction with H1’s products, renewal of the contracts of H1’s products, and expansion to using additional H1 products. You will: - Build trusted, consultative relationships with mid-level and c-suite stakeholders across different departments at Eli Lilly. - Proactively monitor accounts for risk signals, including low adoption, stakeholder turnover, or competitive activity, and develop mitigation plans to protect against churn. - Execute multi-stakeholder account strategies that drive retention, renewal readiness, and expansion, identifying and progressing ARR and Services upsell opportunities across therapeutic areas, and geographies. - Support Executive Business Reviews by contributing account health insights, product utilization data, and strategic expansion narratives that demonstrate H1's value. - Become a deep product specialist in H1’s product suite staying current on new features, use cases, and the evolving landscape of clinical trial data needs to credibly advise customers and internal teams. - Translate customer feedback and unmet needs to shape H1's product roadmap. - Partner with other members of the Account Team (Account Director, Customer Success Managers, and Implementation Managers) to ensure seamless onboarding, ongoing engagement, and escalation support. ## ABOUT YOU You are a strategic, human focused professional who thrives at the intersection of data, life sciences, and building deep trusted relationships. You bring credibility and confidence when engaging stakeholders at Eli Lilly, while representing H1’s values. ## REQUIREMENTS - 7+ years of experience working at Eli Lilly in R&D, Medical Affairs, or Commercial. - Familiarity with how Eli Lilly uses and adopts technology. - Strong relationship-building skills, with demonstrated ability to develop trusted partnerships at both the mid-level and C-suite stakeholder level. - Ability to work cross-functionally with Customer Success, Product, Implementation, and Legal teams to manage account health and complex situations. - Based in Indianapolis and able to work in person at Eli Lilly’s office at least 3 days a week. ## COMPENSATION This role offers an On-Target Earnings (OTE) range of $250,000 to $350,000, depending on experience. Total compensation consists of a base salary plus performance-based variable compensation. H1 also offers equity in the form of RSUs. Anticipated role close date: 12/10/2026 ## H1 OFFERS - Full suite of health insurance options, in addition to generous paid time off - Pre-planned company-wide wellness holidays - Retirement options - Health & charitable donation stipends - Impactful Business Resource Groups - The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. ## About H1 ## Company Overview - **One-liner**: H1 is an AI-powered platform that connects the world with the right doctors by building a comprehensive healthcare knowledge base and intelligent doctor graph. - **Entity Type**: Private (funding stage not disclosed in provided sources) - **Headquarters**: New York, NY, USA (commonly reported; not explicitly stated in provided sources) - **Founded**: Not publicly available - **Founders**: Ariel Katz (Co-Founder & CEO), Ian Sax (Co-Founder & President) ## Core Business - **Primary industry**: Healthcare technology, life sciences data and analytics - **Target customers**: B2B – life sciences companies (pharma), payers, providers, digital health companies, and research sites - **Mission**: “Creating a healthier future by connecting the world with the right doctors.” ## Products & Services - **Doctor Graph**: An AI-driven model of doctor identity, expertise, and connections that continuously learns to enable accurate matching. - **Clinical**: Data and analytics to accelerate clinical trials – patient recruitment, site selection, and representation. - **Medical**: Real-time HCP insights and AI-driven intelligence for medical affairs teams. - **Commercial**: Targeted engagement with prescribers to ensure patients receive treatments. - **Health Plans**: Automated provider data management for accurate directories, networks, and rosters. - **Digital Health**: Provider data for smarter care navigation (location, network, specialty, credentials). - **For Research Sites**: Claimable site profiles to showcase capabilities and get discovered by sponsors. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 85 of the top 20 pharma companies partner with H1; 200 customers across 6 continents - **Notable Investors/Partners**: Not listed in provided sources; partner relationships include leading pharmaceutical organizations - **Growth Signals**: Employee count of ~300 (from about page); expanding globally across 6 continents; serving multiple healthcare segments ## Competitive Advantages - Proprietary AI-driven Doctor Graph that continuously learns and improves matching accuracy. - Comprehensive, current healthcare knowledge base covering doctor identity, expertise, and connections. - Trusted by a majority of top pharma companies, indicating strong market validation and network effects. ## Strategic Focus - Deepening data accuracy and intelligence across clinical, medical, commercial, and payer segments. - Expanding global reach and customer base across continents. - Empowering research sites and digital health companies with provider data to improve patient access. ## Why Work Here - **Culture**: High accountability, no-blame environment; values include “Be Quick, Don’t Rush” and user-centric decision-making. - **Remote/Hybrid**: Remote-friendly – multiple US remote roles listed (e.g., Principal Customer Success Manager, Staff Backend Engineer). - **Benefits**: Retirement options, health & charitable donation stipends, stock options, pre-planned wellness holidays, generous PTO. - **Engineering Culture**: Focus on building products that solve difficult healthcare problems; transparent use of AI in hiring (human judgment remains final). - **Mission-Driven**: Employees see direct impact on improving global healthcare and connecting patients with the right doctors. ## Sources 1. [h1.com/about](https://h1.com/company/about/) 2. [h1.com](https://h1.com/) 3. [h1.com/careers](https://h1.com/company/careers/) 4. [jobs.lever.co/h1](https://jobs.lever.co/h1) 5. 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