--- title: 'Strategic Operations at Profound' canonical: 'https://feeny.ai/job/strategic-operations-profound-new-york-t0eqt3czn9wm' type: 'job' last_seen: '2026-11-10' --- # Strategic Operations at Profound - **Company:** [Profound](https://feeny.ai/companies/profound) - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.ashbyhq.com/Profound/2182bd69-27bd-424f-b297-fe87b2ea9f50 ## Job description Profound is the fastest-growing AI marketing platform, used by 15% of the Fortune 500 including Comcast, Estée Lauder, and Walmart, and innovators like Ramp, MongoDB, and Figma. It is where marketing teams do the work: research, briefs, content, campaigns, reporting, all in one place, alongside agents that carry the load with them. Built on 2B+ real user prompts and growing, Profound’s data shows you what people ask AI and what the models say back. Profound's AI Marketer joins that data with deep context about our customers to find the opportunities worth acting on, and then puts agents to work: automating reporting, drafting content, auditing pages for readability, running competitive research. It measures what works and gets better every day. Keeping pace with this kind of prolific growth requires true generalists situated at the heart of the business: people who love variety, thrive on solving problems, and want to see how every part of a fast-growing startup works. As a Strategic Operations Associate, you will be at the center of everything that keeps Profound running, helping the team move faster, stay organized, and scale smoothly. The problems you solve will be different every day and every month, and the mandate of the role will grow with the business. ## What you’ll do - Planning and building the foundations of the company as we grow, from defining organizational structure and operational cadence to the systems and processes that underpin how we work - Building internal operating systems: communication frameworks, cross-functional policies, and the processes that help a fast-growing team stay coordinated and most effective - Supporting investor and board updates, ensuring leadership has the materials they need to communicate most effectively - Partnering closely with Finance and Legal to set up international entities, navigate payroll and employment law, and manage compliance across jurisdictions - Managing vendor relationships and coordinating with external partners across a range of business functions - Restructuring customer-facing team structures and account assignments to better balance workload and prioritize accounts - Leading office moves and real estate processes, from site search to negotiations through build-out coordination - Plugging into any department that needs a strategic and executional partner on a high-priority initiative ## Who you are - 3+ years of experience in similar roles at a high growth startup, investment banking, consulting, or a similarly demanding, fast-paced environment - Exceptionally organized and executional; you close loops, follow through, and don't let things fall through the cracks - A systems thinker who can see the structure behind a problem and build durable solutions, not just quick fixes - A strong communicator who can work effectively with anyone, from a first-year hire to a C-suite leader - Energized by ambiguity and the growing pains that come with building a company at speed, not frustrated by them - High agency and low ego, with a genuine bias toward action and outcomes over process Location This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $110,000 to $200,000 (NYC). Profound's total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. ## #LI-DNI Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam. ## About Profound ## Company Overview - **One-liner**: Profound is the full-stack marketing platform that helps brands understand, analyze, and optimize their visibility across AI-driven answer engines like ChatGPT, Perplexity, and Gemini. - **Entity Type**: Private (Series C, Unicorn) - **Headquarters**: New York, New York, United States (also offices in San Francisco, London, and Buenos Aires) - **Founded**: 2024 - **Founders**: James Cadwallader (CEO) and Dylan Babbs (CTO) ## Core Business - **Primary industries**: AI marketing intelligence, Answer Engine Optimization (AEO), brand visibility analytics - **Target customers**: B2B – enterprise marketing teams (e.g., Target, Walmart, Figma, MongoDB, Charlotte Tilbury, US Bank) - **Mission**: “To build the best technology so businesses can understand and control how they appear in AI answers.” ## Products & Services - **Answer Engine Insights**: Dashboard providing real-time visibility into how brands are mentioned and rated across ChatGPT, Gemini, Claude, Perplexity, and other AI platforms. - **Agent Analytics**: Tracks how a brand’s website is crawled and interpreted by major AI models. - **Prompt Volumes**: Shows what millions of people are asking AI, enabling demand alignment. - **Profound Agents**: Autonomous AI workers that execute marketing functions (content creation, PR, brand sentiment, SEO/AEO) directly within the platform. - **Profound Ecosystem**: Includes training, certification, an agency marketplace, and Profound University for marketers. - **Integrations**: HubSpot, Google Workspace, Gamma, Parallel AI, Vercel (with more being added continuously). ## Market Standing - **Valuation/Market Cap**: $1 billion (unicorn as of Series C, February 2026) - **Key Metric**: Total funding raised $154.5 million across four rounds; $96M Series C led by Lightspeed Venture Partners (Feb 2026) - **Notable Investors/Partners**: Lightspeed Venture Partners, Sequoia Capital, Kleiner Perkins, Evantic, Saga Ventures, South Park Commons - **Growth Signals**: - 1B+ prompts analyzed daily, 30B+ citations analyzed daily - 1800+ customers worldwide - 169 employees (monthly headcount growth of +15.1%) - 88 open positions - Global footprint in 6 countries (US, UK, Argentina, India, Canada, Brazil) ## Competitive Advantages - **First-mover advantage** in the AI visibility / AEO category, with proprietary data on how AI models crawl and represent brands. - **Integrated platform** that moves from insight (analytics) to execution (Agents) in one system, replacing fragmented toolchains. - **Strong talent pool**: early hires from Yext, 6sense, Amazon, Attentive, and consulting firms. - **Rapid scaling**: raised from Seed to Series C and reached unicorn status in 18 months. ## Strategic Focus - **Platform expansion**: Building out the Profound Ecosystem (training, certification, agency marketplace) to create a new category of “Marketing Engineer.” - **Global reach**: Growing engineering and go-to-market teams across NYC, SF, London, and Buenos Aires. - **Product depth**: Enhancing Agents with deeper automation while keeping humans in control of strategy. - **Partnerships & integrations**: Deepening ties with major marketing and productivity tools. ## Why Work Here - **Compensation**: Strong base salary plus significant equity in a well-funded unicorn. - **Culture**: High-context, direct communication with a bias for action; “merit-driven, not tenure-driven” career acceleration. - **Work model**: In-office presence required in NYC, SF, London, or Buenos Aires; daily catered meals, late-night Uber reimbursement, fitness stipend, and flexible time off. - **Engineering focus**: Key roles include Agent Engineer, AI/ML Engineer, Design Engineer, Forward Deployed Engineer – competing for AI talent against companies like OpenAI and Anthropic. - **Growth**: Rapid scaling environment with visible impact; opportunity to define a new category. ## Sources 1. [tryprofound.com](https://www.tryprofound.com/) 2. [tryprofound.com/careers](https://www.tryprofound.com/careers) 3. [LinkedIn / Profound](https://www.linkedin.com/company/tryprofound) 4. [Fortune – Exclusive: Profound raises $96M](https://fortune.com/2026/02/24/exclusive-as-ai-threatens-search-profound-raises-96-million-to-help-brands-stay-visible/) 5. [tryprofound.com/blog – Series C announcement](https://www.tryprofound.com/blog/profound-raises-96m-series-c) ## Other roles at Profound - [Corporate Development Lead](https://feeny.ai/job/corporate-development-lead-profound-new-york-dpp9yxxcgsnt) — New York, NY - [Member of Technical Staff, Researcher/Economist](https://feeny.ai/job/member-of-technical-staff-researcher-economist-profound-new-york-mkbg1b27ccng) — New York, NY - [Principal GTM Enablement](https://feeny.ai/job/principal-gtm-enablement-profound-new-york-3fk3vyet994w) — New York, NY - [Member of Technical Staff, TLM, Internal Tooling](https://feeny.ai/job/member-of-technical-staff-tlm-internal-tooling-profound-new-york-s79adhrhv1cc) — New York, NY - [Member of Technical Staff, Internal Tooling](https://feeny.ai/job/member-of-technical-staff-internal-tooling-profound-new-york-c3j13s373wh8) — New York, NY - [Field Marketer](https://feeny.ai/job/field-marketer-profound-new-york-g35mg19fa4nd) — New York, NY - [Agent Engineer](https://feeny.ai/job/agent-engineer-profound-new-york-sawbpwzz5gj3) — New York, NY - [Member of Technical Staff, Evals and Post-Training](https://feeny.ai/job/member-of-technical-staff-evals-and-post-training-profound-new-york-xc4jfvh8nsss) — New York, NY - [Strategic Partnerships Associate](https://feeny.ai/job/strategic-partnerships-associate-profound-new-york-bc4y6ttwz3mn) — New York, NY - [AEO/SEO Lead](https://feeny.ai/job/aeo-seo-lead-profound-new-york-w0tfgs9kj8ct) — New York, NY