---
title: 'Strategic Partnership Manager at ResQ'
canonical: 'https://feeny.ai/job/strategic-partnership-manager-resq-new-york-pwyd0t29n5rd'
type: 'job'
last_seen: '2026-11-10'
---

# Strategic Partnership Manager at ResQ

- **Company:** ResQ
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/resq/f210f2ab-931d-4201-b589-0316f3487720

## Job description

ResQ is reinventing how commercial repair and maintenance works 🛠️. We take care of everything that breaks inside a commercial location, from HVAC and refrigeration to plumbing, electrical and kitchen equipment, for restaurants and facilities teams across North America. Our promise is simple: one company owns the outcome, and it’s us.

In the traditional trades model, every breakdown and repeat visit is another invoice. We flipped that. ResQ is the only trades company that prices around results, so we succeed when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in the category.

That model works because of the technology behind it. Our AI-powered platform builds a living record of every customer’s equipment, including its history, warranties and what’s likely to fail next, so we can prevent problems instead of just reacting to them. Intelligent dispatching sends the right technician to every job, connected sensors catch issues early, and customers get a direct line to their technician from the first call to the final invoice.

Joining ResQ means helping change how an entire industry works and bringing modern technology to the people who keep our world running

Hello 👋 Future ResQer!

ResQ is looking for a Strategic Partnerships Manager to help us expand our footprint across some of the largest restaurant and franchise brands in the United States.

This is a high-impact, relationship-driven sales role focused on opening doors at the corporate level, building strategic relationships with franchisors, and positioning ResQ as the preferred repairs, maintenance, and facilities management partner across national restaurant networks.

We're looking for someone who knows the restaurant and franchise industry inside and out, has an established network of corporate decision-makers, and understands how to navigate complex organizations to turn relationships into meaningful business opportunities.

You'll have the opportunity to build partnerships that extend beyond individual restaurant locations, helping ResQ become an approved vendor and long-term facilities partner for entire franchise systems.

Are you nodding your head with excitement at the idea of:

- Leveraging your network within major restaurant brands and franchise organizations to drive new business.
- Building relationships with corporate decision-makers across facilities, operations, construction, and procurement.
- Securing strategic partnerships and preferred vendor agreements with national restaurant brands.
- Helping restaurant brands standardize their repairs, maintenance, and facilities management programs.
- Opening doors to new restaurant construction and development opportunities.
- Owning strategic partnerships from initial outreach through negotiation and expansion.

What you will do: As our Strategic Partnerships Manager, you'll be responsible for developing corporate-level relationships with restaurant franchisors, franchise groups, and multi-unit operators to accelerate ResQ's growth across North America. Your focus will be on securing strategic agreements that unlock access to hundreds or thousands of restaurant locations, establishing ResQ as the preferred facilities and maintenance partner across major restaurant brands.

- Build Corporate Relationships: 💬Identify, engage, and develop relationships with senior decision-makers at national and regional restaurant brands, including facilities, operations, procurement, construction, and franchise development teams.
- Drive Strategic Business Development: Leverage your industry network to generate new opportunities, build a strong partnership pipeline, and secure enterprise-level agreements.
- Become the Preferred Vendor: 🛠️ Negotiate preferred vendor agreements, approved supplier relationships, and system-wide service programs that make ResQ the go-to partner for franchise operators.
- Expand Preventative Maintenance Programs: Work with restaurant brands to establish standardized preventative maintenance programs across their franchise networks.
- Unlock New Construction Opportunities: 🚧 Partner with restaurant development and construction teams to integrate ResQ into new restaurant openings, equipment installations, warranty services, and ongoing maintenance.
- Drive Franchise Adoption: Collaborate with internal teams to turn corporate partnerships into active relationships and adoption across franchise owners and multi-unit operators.
- Own Partnership Performance: 📈Track opportunities, manage your pipeline, and drive measurable results through new partnerships, revenue generation, and location expansion.

Who You Are:

- 7+ years of experience in enterprise sales, strategic partnerships, or business development, ideally within the restaurant, franchise, or facilities management industries.
- Established network of relationships with major restaurant brands, franchisors, and corporate decision-makers.
- Proven track record of securing strategic partnerships, enterprise agreements, and preferred vendor relationships.
- Strong understanding of restaurant franchise operations, including facilities, construction, procurement, and maintenance.
- Experience selling facilities management, commercial equipment, or related services into restaurant organizations.
- Strong negotiation, communication, and relationship-building skills.
- A results-driven self-starter who thrives in a fast-paced environment and knows how to turn relationships into revenue.
- Willingness to travel across the U.S. to build and maintain strategic partnerships.

How you will do it:

- Be a self-starter: You wake up, form a plan, and get going! You don't wait for opportunities to come to you — you create them.
- Practice Extreme Ownership: Take initiative, demonstrate a bias for action, understand our customers and partners, and persevere through challenges until you succeed.
- Break Through Walls to Win: Find creative ways to open doors, overcome obstacles, and build relationships that create meaningful growth for ResQ.
- Be open to feedback: Listen, learn, adapt, and collaborate. We're all One Team!
- Deliver WOW Experiences: Live and breathe a customer-first mindset, building trust and delivering exceptional experiences for our partners and customers.

Want to learn more? 👀 Keep Reading! We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, [click here](https://www.notion.so/getresq/Joining-ResQ-e32fcd0e5d4b4278b7f99e45004c0b2e) if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡 _____________________________________________________________ ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gaphttps://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!

## About ResQ

## Company Overview
- **One-liner**: ResQ is an all-in-one platform for the hospitality and trades industries that automates repair, maintenance, and facilities management by connecting operators with service providers.
- **Entity Type**: Private (Series A)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2018
- **Founders**: Kuljeev Singh (CEO)

## Core Business
- **Primary industry**: Facilities management software / Hospitality technology / Trades marketplace
- **Target customers**: B2B – Restaurants, hospitality brands, and trades/service businesses (SMB to enterprise)
- **Mission or purpose**: Built for the people who keep our communities running and people thriving — helping facility operators and trades businesses spend more time on what they love, providing great customer experiences and growing their businesses.

## Products & Services
- **[ResQ Platform]**: End-to-end repair and maintenance software for restaurants and facilities. Allows users to request, track, manage, and pay for repair and maintenance services in one place. Provides data and insights for better decision-making. Type: SaaS + Marketplace.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 10,000 fast-growing hospitality brands and trades businesses trust ResQ, including major chains like KFC, Taco Bell, Pizza Hut, Wendy’s, A&W, Burger King, Tim Hortons, The Keg, Fogo de Chão, Marugame Udon, and Cactus Club Cafe.
- **Notable Investors/Partners**: Investors include FJ Labs and Stanley Tang (co-founder of DoorDash). Last funding round: Series A on August 18, 2022 (amount undisclosed). Also has 33 total investors per Crunchbase.
- **Growth Signals**: Headcount between 51–200 employees (growing); expanding U.S. presence; launched a "Tradesgiving" promotion in November 2024 to honor facility management vendors; trusted by 10,000+ brands.

## Competitive Advantages
- **End-to-end marketplace**: Combines software for request management, vendor coordination, and payment in one platform — solving a fragmented, manual industry problem.
- **Deep industry roots**: Founded by a restaurant owner (KJ Singh) who experienced the pain firsthand when a fridge failure caused $40,000 in food spoilage.
- **Trusted by major enterprise brands**: Partnerships with top QSR and casual dining chains (KFC, Taco Bell, Wendy’s, etc.) provide strong credibility and network effects.
- **Data-driven insights**: Provides operators with analytics to make better maintenance and vendor decisions.

## Strategic Focus
- **Scaling the U.S. market**: Co-founder Mazdak Rezvani leads U.S. Business & Product Development, signaling a push into the American hospitality sector.
- **Automation and intelligence**: Building automation and AI into the platform to help service-driven businesses operate more smoothly.
- **Vendor ecosystem growth**: Strengthening relationships with trades businesses and service providers to expand the supply side of the marketplace.

## Why Work Here
- **Remote-friendly**: Work anywhere in the world for up to 60 days per year.
- **Culture values**: "Deliver WOW Experiences," "Take Extreme Ownership," "Break Through Walls to Win," "Keep your ego at the door." Emphasis on bias for action, founder-level intensity, and compassion.
- **Benefits**: Comprehensive health plans starting day 1, competitive salary and stock options (everyone is an owner), scheduled slow down days for additional downtime, quarterly company outings, parental leave.
- **Team size**: 51–200 employees; fast-growing startup environment with impactful work.
- **Leadership**: Head of People & Talent is Amanda Francis (10+ years HR experience at tech companies). Transparent hiring process.
- **Office/Hybrid**: Toronto, ON headquarters; remote flexibility available.

## Sources
1. [getresq.com](https://www.getresq.com/)
2. [getresq.com/careers](https://www.getresq.com/careers)
3. [getresq.com/about-us](https://www.getresq.com/about-us)
4. [crunchbase.com](https://www.crunchbase.com/organization/resq)
5. [indeed.com](https://www.indeed.com/cmp/Resq-9)

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