---
title: 'Strategic Program Lead at ClassPass'
canonical: 'https://feeny.ai/job/strategic-program-lead-classpass-united-states-jpyhhnf4m8ft'
type: 'job'
last_seen: '2026-09-09'
---

# Strategic Program Lead at ClassPass

- **Company:** ClassPass
- **Location:** United States
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.playlist.com/careers/opportunities/4710424006?gh_jid=4710424006

## Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

The Role You’ll Play:

At the heart of our Pricing & Inventory team, you’ll shape the future of our product portfolio and fuel growth across our global marketplace. You’ll guide complex, high-impact programs from concept to market, working across teams to uncover opportunity, validate ideas, and scale what works. This is a role for strategic thinkers who love turning insight into action, and action into results.

Your first program is a chief of staff remit for the ClassPass Leadership Team. ClassPass is standing up its own leadership team (CPLT), and this role owns how that team runs: the meeting agenda and pre-reads, the OKR process, reporting and business review cadences, offsite and sales kickoff prep, and the follow-through that turns decisions into owned, dated actions. You will sit alongside the CPLT, have line of sight into every major program in the business, and be the person who keeps leadership focused on the few things that matter most. Expect this to be the majority of the job in your first months, moving toward a roughly even split with the strategic programs below as the operating rhythm takes hold.

More broadly, you will:

- Lead cross-functional programs that drive meaningful outcomes for our users, studio partners, and the business
- Design and launch beta tests that push the boundaries of what’s possible, then scale winning ideas companywide
- Translate business goals into clear, actionable frameworks and roadmaps
- Collaborate with data scientists, engineers, and business leaders to align on strategy and deliver on outcomes
- Present insights and proposals to senior leadership, including our CEO and executive team
- Manage timelines, resources, and trade-offs across multiple initiatives with calm clarity
- Drive decision-making in ambiguous spaces using structured thinking, smart experimentation, and measurable results
- Build and lead working groups around central strategy pillars, keeping momentum high and blockers low
- Own the leadership operating rhythm end to end, from agendas and pre-reads through decision logs and follow-ups, so decisions get made once and stick
- Run the goal-setting and business review process for ClassPass, from OKR drafting through quarterly readouts

Experience You Bring:

- 5+ years in strategy, consulting, private equity, venture capital, or a similar program management role at a fast-scaling tech company
- Strong ability to connect high-level strategy to measurable business impact
- Proven success leading complex, cross-functional programs from idea through execution
- Comfortable navigating ambiguity with sound judgment and creative thinking
- Strong presentation skills, with the ability to distill complex ideas for diverse audiences
- Experience operating close to a leadership team, whether as a chief of staff, in strategy and operations, or in business operations, including running goal-setting, business reviews, and executive meeting cadences
- Based in New York or elsewhere on the US East Coast, with regular overlap with leaders in New York and the UK
- Hands-on experience with data analysis and test design; advanced Excel skills required
- Familiarity with SQL, Looker, or Tableau is a plus
- Deep understanding of B2B and/or B2C business models; eCommerce experience is a bonus

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $131,000 to $175,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our [California Applicant Privacy Notice](https://co.mindbodyonline.com/legal/california-privacy-policy) or [International Applicant Privacy Notice](https://co.mindbodyonline.com/legal/international-team-member-privacy-notice) (as applicable).

## About ClassPass

## Company Overview
- **One-liner**: ClassPass operates a subscription platform connecting members to thousands of fitness, wellness, and beauty studios and services globally.
- **Entity Type**: Private (Acquired by Mindbody in 2021, now part of Playlist)
- **Headquarters**: New York, New York, United States
- **Founded**: 2013
- **Founders**: Payal Kadakia, Sanjiv Sanghavi

## Core Business
- **Industry**: Consumer services – fitness, wellness, beauty
- **Target customers**: B2C (individuals seeking classes and appointments) and B2B (employers offering wellness benefits)
- **Mission**: “To motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.”

## Products & Services
- **ClassPass App (Consumer)**: A subscription that gives access to in-studio and outdoor fitness classes (HIIT, yoga, cycling, etc.), wellness appointments (massages, salons), and on-demand streaming workouts. Available in 30 countries.
- **ClassPass Corporate Wellness**: A B2B benefit platform that companies can offer employees to access fitness and wellness services, helping improve employee health and retention.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue – USD 150,000,000 (estimated); Total Funding – USD 557,775,000
- **Notable Investors/Partners**: Temasek Holdings (led Series C), Google Ventures, Emergent Ventures, and others. Acquired by Mindbody in 2021; parent company is now Playlist.
- **Growth Signals**: Headcount of ~583 employees (+32.3% YoY); presence in 30 countries; recent expansion into beauty and salon verticals; over 55 active job postings as of mid-2025.

## Competitive Advantages
- Largest aggregator of boutique fitness and wellness studios with a global network
- Strong brand recognition and a loyal subscriber base
- Dual B2C and B2B revenue streams (corporate wellness benefits)
- Data-driven recommendations and personalization powered by usage analytics
- Parent company Playlist provides cross‑brand synergies with Mindbody and Booker

## Strategic Focus
- Deepening the corporate wellness offering through integration with employer benefits
- Expanding into additional wellness categories (beauty, salons, spas)
- Leveraging the Mindbody ecosystem to scale merchant relationships and technology
- Maintaining a remote-first culture while investing in AI‑driven personalization

## Why Work Here
- **Remote culture**: ClassPass supports a globally distributed workforce with virtual onboarding, Slack‑based communication, and optional in‑person team offsites.
- **Work-life balance**: Employee reviews on LinkedIn (3.8/5) and Indeed (4.1/5) highlight manageable stress and enjoyment at work.
- **Benefits**: Generous paid time off, family leave, full medical benefits, financial wellbeing programs, wellness stipends, and work‑from‑home equipment stipends.
- **DEIB**: Formal Diversity, Equity, Inclusion & Belonging program and Employee Resource Groups (ERGs).
- **Growth opportunities**: 55 open roles; recent rapid headcount growth; employees report solid career development possibilities.
- **Notable perks**: Free class credits, virtual Taco Tuesdays, panel discussions, and team offsites.

## Sources
1. [classpass.com/about](https://classpass.com/about)
2. [classpass.com/about/careers](https://classpass.com/about/careers)
3. [linkedin.com/company/classpass](https://www.linkedin.com/company/classpass)
4. [indeed.com/cmp/Classpass](https://www.indeed.com/cmp/Classpass)

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