--- title: 'Strategic Transformation, Data Operations - Associate at iCapital' canonical: 'https://feeny.ai/job/strategic-transformation-data-operations-associate-icapital-salt-lake-city-3ndc15fbyfdn' type: 'job' last_seen: '2026-11-08' --- # Strategic Transformation, Data Operations - Associate at iCapital - **Company:** iCapital - **Location:** Salt Lake City, UT - **Posted:** 2026-07-14 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/icapitalnetwork/jobs/8606952002 ## Job description ## About the Role iCapital is seeking a detail-oriented and technically capable Analyst or Associate to join Strategic Transformation team. This individual will own root-cause investigations of production data issues, contribute to ETL pipeline development, and act as the primary liaison between Fund Finance operations and engineering. This role will help define requirements, drive data quality initiatives, and build the tooling and dashboards that give stakeholders real-time visibility into exceptions and resolution status. The Strategic Transformation Data team is an embedded data function within Fund Finance at iCapital. This team partners directly with Fund Operations, Technology, and Product teams to resolve data quality issues, build ETL pipelines, and deliver automation tooling that enables the business to scale. The team sits at the intersection of data engineering, business analysis, and operational transformation. ## Responsibilities - Perform root-cause analysis of production data issues using SQL, working cross-functionally with engineering and operations teams to drive resolution. - Support and contribute to ETL pipeline development, collaborating closely with Product managers and engineers throughout the development lifecycle. - Serve as the primary liaison between fund administrators, business groups, and technology teams to manage and resolve data exceptions and discrepancies. - Develop exception management tooling to strengthen data quality controls and produce metrics and dashboards that help stakeholders prioritize issue resolution. - Define clear business and technical requirement documents for engineering teams addressing new features or existing issues. - Build an in-depth understanding of end-to-end organizational data flows and their downstream impact on Fund Finance business processes. - Write test cases and perform UAT to ensure issues are identified and addressed before production deployment. - Identify and contribute to automation initiatives that reduce manual intervention in recurring data workflows, including reconciliation, ingestion monitoring, and exception handling. - Formalize operational knowledge into structured documentation, enabling the team to scale independently of individual expertise. - Own the end-to-end delivery of data initiatives supporting Fund Finance, Transactional Operations, and Investor Relations workflows, partnering with Product Managers and internal stakeholders to define scope, gather business requirements, translate needs into technical solutions, and drive implementation for both existing workflows and new product features - Serve as a subject matter expert on data workflows and platform functionality, independently advising internal teams on data dependencies, product functionality, and operational impacts ## Qualifications - 2+ years of experience in a business analyst, data support, or application support role within financial services - Bachelor’s degree or higher in computer science, business analytics, business administration, finance, or a related field - Proficiency in SQL for data analysis, investigation, and root-cause diagnostics - Strong relationship management skills with the ability to build partnerships and work effectively across internal teams, fund administrators, vendors, and other external stakeholders - Proven ability to balance multiple projects, priorities, and stakeholder conversations across different teams and business functions - Proven ability to perform structured root-cause analysis and coordinate with engineers through investigation and resolution - Strong analytical and problem-solving skills, with the ability to translate complex data issues into clear business language - Excellent communication and stakeholder management skills and comfortable working across technical and non-technical audiences - Experience with private equity, hedge fund, or alternative investment operations and data - Familiar with ETL pipeline concepts, data ingestion patterns, or workflow automation - Experience writing Jira tickets or structured requirement documents for engineering teams - Exposure to AI-assisted tooling or automation frameworks and Python are a plus ## Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: [https://www.icapitalnetwork.com/about-us/recognition/](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.icapitalnetwork.com%2Fabout-us%2Frecognition%2F&data=05%7C01%7Ckturlis%40icapitalnetwork.com%7C7f07161790634b9fc3fc08da748bec16%7C0ac51d2823c34b35a9fbe1a17aa9eff1%7C0%7C0%7C637950441561507201%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=HAZm4uhhP8r6HVKnBqOMq5jbXmgOrHlsPCur9U4JRis%3D&reserved=0) iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. ## About iCapital ## Company Overview - **One-liner**: iCapital is the leading global financial technology platform that transforms how financial advisors, asset managers, and wealth managers access and manage alternative investments. - **Entity Type**: Private (late-stage) - **Headquarters**: New York City, New York, USA - **Founded**: 2013 - **Founders**: Lawrence Calcano (Chairman & CEO) and others ## Core Business - Primary industry/industries: Fintech, Wealth Management, Alternative Investments - Target customers: B2B – financial advisors, wealth managers, asset managers, and private banks - Mission or purpose statement: "Transform the World’s Investment Industry for Better Outcomes" by streamlining financial operations, enhancing technology infrastructure, and empowering smarter decision-making through reporting and analytics. ## Products & Services - **iCapital Marketplace**: A digital platform connecting wealth advisors and their high-net-worth clients to a curated selection of alternative investment funds (private equity, private credit, real estate, hedge funds). - **Enterprise Solutions**: White-label technology and operational infrastructure for large financial institutions to offer alternatives to their clients under their own brand. - **Data Intelligence**: AI-driven data management, reporting, and analytics tools (including capabilities from acquired firms Mirador and AltExchange) that provide portfolio transparency and performance insights. - **Annuities Platform**: A technology solution for distributing and managing fixed and structured annuities. - **Alternatives Distribution**: Services that help fund managers and issuers reach new sources of capital through the iCapital network. ## Market Standing - **Valuation**: Over $7.5 billion (as of the company’s most recent capital raise, according to icapital.com/about-us/) - **Key Metric**: $61.1 billion in active global assets on platform (as of May 31, 2026); over 1,200 fund manager/issuer relationships; 135,000+ financial professional users - **Notable Investors/Partners**: BlackRock (strategic investment), Ping An, Goldman Sachs, AMG, Hamilton Lane, WestCap, Citi Wealth (acquired its alternative investments feeder platform) - **Growth Signals**: Completed over $820 million in total capital raised; acquired multiple companies including Mirador (data management), AltExchange (AI-driven tech), and Parallel Markets (digital identity/compliance); recognized by Euromoney as "World’s Best Technology Provider for Wealth Management," named to CNBC’s World Top 250 Fintech Companies, and Forbes Fintech 50 ## Competitive Advantages - **Network Effects**: The largest open-architecture platform for alternatives, connecting thousands of advisors, hundreds of fund managers, and large financial institutions. - **Scale & Trust**: With over $61B in assets and partnerships with the world’s largest banks and asset managers, iCapital has a deeply entrenched position. - **End-to-End Technology**: A fully integrated suite covering deal sourcing, onboarding, compliance, reporting, and analytics — reducing operational friction for all parties. - **Global Reach**: 16 offices worldwide (New York, Zurich, London, Hong Kong, Singapore, Tokyo, Toronto, Lisbon, Sydney, Abu Dhabi, and more), providing a truly international footprint. ## Strategic Focus - **Global Expansion**: Deepening presence in Europe, Asia-Pacific, and the Middle East. - **Platform Expansion**: Moving beyond traditional alternatives into structured investments and annuities. - **AI & Data Leadership**: Leveraging acquisitions like AltExchange to embed AI-driven analytics and automation across the platform. - **Institutional Partnerships**: White-labeling the platform for large banks and wealth managers to scale alternatives distribution. ## Why Work Here - **Culture**: iCapital emphasizes open communication, transparency, integrity, collaboration, and excellence. The company has been recognized as a "Best Workplace" by Great Place to Work in Portugal and a "Best Startup Employer" by Forbes. - **Growth & Development**: The company views learning and development as a critical investment, with career growth initiatives at every level — from recent graduates to senior managers. The company has grown from its 100th employee milestone to hundreds of employees globally, offering significant upward mobility. - **Global & Collaborative Environment**: With 16 offices worldwide and an industry-leading R&D center in Lisbon, employees work on truly global teams. The company hosts monthly social events and volunteer opportunities. - **Benefits**: Generous unlimited paid-time off (PTO), employer-matched retirement plan, 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, and subsidized health care. Benefits vary by country. - **Office Policy**: Hybrid/office-based presence across global hubs. Offices are described as having fully-stocked kitchens and a collaborative atmosphere. ## Sources 1. [icapital.com](https://icapital.com/) 2. [icapital.com/about-us/](https://icapital.com/about-us/) 3. [icapital.com/careers/](https://icapital.com/careers/) 4. [job-boards.greenhouse.io/icapitalnetwork](https://job-boards.greenhouse.io/icapitalnetwork) 5. 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