---
title: 'Strategy and Operations Manager at ARQ'
canonical: 'https://feeny.ai/job/strategy-and-operations-manager-arq-mexico-city-4zcqzadcy6pj'
type: 'job'
last_seen: '2026-09-11'
---

# Strategy and Operations Manager at ARQ

- **Company:** ARQ
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/arq/94d12153-ba19-4dca-a185-327a349882b1

## Job description

## About ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the backbone to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.

## The Role

Licensing is mission-critical at ARQ. As we expand across banking, wealth management, payments, and crypto, in multiple jurisdictions simultaneously, the ability to secure and maintain the right licenses determines whether we can operate, grow, and serve our customers at all. You will own the global licensing workstream end to end. You will track every active and upcoming license application across all jurisdictions, drive deliverables across product, legal, operations, and finance, and make sure ARQ has the regulatory permissions it needs to operate and scale its business. You will work directly with senior leadership and external counsel, and you will be expected to bring structure, rigour, and pace to one of the most consequential workstreams in the company. This role sits at the intersection of regulatory strategy, product, operations, legal, and finance. If you thrive in complex, high-stakes environments and want early ownership at a world-class fintech, this is for you.

## What you’ll be doing

You will drive the global licensing agenda across all licenses and jurisdictions, ensuring ARQ has the permissions it needs to operate and grow, and that nothing falls through the cracks.

Own the global licensing pipeline

- Maintain a single source of truth for all active and upcoming license expansions globally, covering banking, payments, wealth, and crypto across multiple jurisdictions
- Track every milestone, deadline, and dependency in each licensing process, surfacing risks early and driving resolution across teams
- Build and manage a structured project plan for each licensing workstream, ensuring accountability across product, legal, finance, and operations stakeholders
- Coordinate with external counsel and local advisors in each jurisdiction, managing deliverable quality, timeline, and cost

Drive cross-functional execution

- Translate regulatory requirements into actionable workstreams for product, engineering, operations, finance, and legal teams, owning follow-through on each
- Draft and structure submissions, policy documents, regulatory responses, and internal materials with rigour and precision
- Coordinate preparation for regulatory submissions, implementation tables, and go-live audits, ensuring each team is ready and all materials are of the highest standard
- Act as the connective tissue between global teams and in-market General Managers or licensing leads, ensuring alignment and removing blockers

Build the licensing function

- Design and continuously improve ARQ’s internal systems, templates, and playbooks for managing licensing processes at scale across multiple jurisdictions
- Develop frameworks for evaluating new license requirements as ARQ enters new markets or launches new products
- Monitor regulatory developments across key jurisdictions, identifying licensing implications early and advising leadership proactively
- Support the maintenance and renewal of existing licenses, ensuring ongoing compliance with license conditions and regulatory expectations

## What you’ll need

- 3–6 years of experience in a high-performance environment: MBB management consulting, or an early leadership role at a high-growth startup
- Exceptional structured problem-solving and analytical skills: you break complex, ambiguous situations into clear plans and drive them to completion
- Outstanding written and verbal communication; you can synthesise complexity into precise, compelling documents and presentations for senior audiences
- Proven project management and organisational ability: you run multiple high-stakes workstreams in parallel without dropping details
- Strong learning velocity and intellectual curiosity; you pick up new domains quickly and operate confidently across legal, regulatory, financial, and technical subject matter
- High ownership mentality with a bias for action: you don’t wait to be told what to do and you hold yourself and others accountable for outcomes
- Comfort operating in fast-moving, early-stage environments with limited structure and high ambiguity

Nice-to-haves

- Exposure to financial services, fintech, or regulatory environments, whether through consulting engagements, direct roles, or coursework
- Experience working across multiple jurisdictions or geographies simultaneously

## About ARQ

## Company Overview
- **One-liner**: ARQ (formerly DolarApp) is a global fintech platform that provides multi-currency accounts, real-time currency conversion, and investment access to US stocks and ETFs for individuals across the Americas.
- **Entity Type**: Private (funding stage not disclosed; raised tens of millions from top-tier investors)
- **Headquarters**: Not publicly available (serves the Americas; localized sites for Argentina and Mexico)
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Fintech – cross‑border banking, payments, wealth management
- **Target customers**: B2C – travelers, investors, professionals, and global citizens in Latin America and beyond
- **Mission**: “Modern finance for the global era” – to give customers control over their money with faster, cheaper, and more transparent financial rails.

## Products & Services
- **ARQ Multi‑Currency Account**: A digital account supporting USD, EUR, and local currencies (e.g., Argentine peso, Mexican peso). Users can convert between currencies at real market rates with no hidden fees.
- **ARQ Debit Card**: A Mastercard (inferred) for spending at leading conversion rates with zero commission or hidden charges.
- **ARQ Investments**: Access to US stocks and ETFs directly from the ARQ account, enabling long‑term wealth building.
- **Payment Rails**: US and European local account details to receive and send payments globally.

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric (Private)**: Total funding – “tens of millions of dollars” from renowned investors; 2 million users as of 2026-07-01
- **Notable Investors**: Sequoia Capital, Founders Fund, Brevan Howard Digital, Y Combinator, Kaszek Ventures
- **Growth Signals**: Rebranded from DolarApp to ARQ in 2024 (per Sequoia partnership date); rapid user growth (2M people); expansion across the Americas; product diversification into investing.

## Competitive Advantages
- **Transparent pricing**: Real market conversion rates, no hidden fees – a stark contrast to traditional banks
- **Global accounts**: Users get US and EU bank details and a debit card usable worldwide
- **World‑class backing**: Sequoia, Founders Fund, YC, etc. provide credibility and strategic support
- **Elite team**: Small, high‑caliber team with experience at Revolut, Uber, Amazon, Block, and UBS, enabling fast execution
- **Vertical integration**: Combining payments, currency exchange, and investing in one app

## Strategic Focus
- **Build the financial system of the next century** – replace legacy banking middleware with direct, customer‑owned rails
- **Scale across the Americas** – starting in Argentina and Mexico, then expanding to other markets
- **Deepen wealth management** – add more asset classes and long‑term savings tools
- **Maintain a lean, high‑impact team** – “small teams with the best talent outcompete massive companies”

## Why Work Here
- **Culture**: “Long‑term ambition and absolute conviction”; “nimble, but ambitious” – the careers page describes a mission‑driven, execution‑focused environment
- **Team & autonomy**: Small teams own meaningful product areas; high ownership and rapid iteration
- **Remote/office**: Not explicitly stated, but likely hybrid or remote‑friendly given the global nature of the business
- **Notable**: Founders and early employees have built profitable products at iconic companies; strong emphasis on “world‑class in everything we do”
- **Perks**: Not publicly disclosed, but likely competitive compensation and equity in a high‑growth fintech

## Sources
1. [arqfinance.com](https://www.arqfinance.com/en-AR)
2. [jobs.ashbyhq.com/arq](https://jobs.ashbyhq.com/arq)
3. [sequoiacap.com/companies/arq/](https://sequoiacap.com/companies/arq/)
4. [arqfinance.com/en-AR/careers](https://www.arqfinance.com/en-AR/careers)

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