--- title: 'Strategy and Transformation Manager (f/m/x) at Tourlane' canonical: 'https://feeny.ai/job/strategy-and-transformation-manager-f-m-x-tourlane-berlin-xw87g7ax88wf' type: 'job' last_seen: '2026-09-26' --- # Strategy and Transformation Manager (f/m/x) at Tourlane - **Company:** Tourlane - **Location:** Berlin, Germany - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-17 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.ashbyhq.com/tourlane/518a254b-3aed-48e6-b088-178290cdd144 ## Job description Strategy & Transformation Manager EXPLORE YOUR NEXT ADVENTURE WITH US. Welcome to Tourlane! We're a tech company on a mission to provide the best experience in travel. We know that vacation time is precious. Our goal is to help customers discover the world and create lasting memories. That’s why our ambition is to offer the best experience in travel by empowering travel planners to craft extraordinary, personalized journeys that go beyond the ordinary, because we believe life is too short for standard travel. We provide fully personalized, multi-stop trips to 60 destinations around the world and counting. With over 150,000 travelers in the DACH region, France and the US, we’re on our way to becoming Europe’s, and the World's, leading travel company. Shape the decisions that define the Future of Travel. We're looking for a Strategy & Transformation Manager to join our team and help steer Tourlane through its next chapter. Reporting to the Director of Strategy & Transformation and working directly with the COO, you'll own the projects, analyses, and operating rhythms that decide how the company is run - and whether it wins. This is a hands-on role in a scale-up, not a corporate. You'll be close to all of the departments and leads, the data, and the day-to-day operations - building the analyses, driving the workstreams, and translating strategy into results with impact. What you'll do: - Own the projects that matter: Take end-to-end ownership of two to three of Tourlane's most important strategy and transformation projects - scope, governance, cross-functional delivery, progress tracking, and escalation. Not coordination, not support - full ownership. - Drive Strategic Decision Making: Prepare quarterly strategy reviews and ad hoc analyses that shape the decisions leadership actually makes. - Support in the operating rhythm: Deliver leadership and board materials on a reliable cadence - agendas, decks, summaries - and run weekly tracking of OKRs and key initiatives across the company. - Own the Net Promoter Score: Our core customer satisfaction metric end to end: data collection, analysis, and quarterly reviews with clear insights and trends. - Turn data into decisions: Own a recurring business or customer metric end to end. Build the dashboards, surface the insights, and make them land with a senior and executive audience. - Work across the org: Partner with every function - Commercial, Product, Tech, Operations, Finance - to unblock delivery, align on priorities, and make sure execution matches ambition. What you'll bring: - A degree from a leading business school or a comparable quantitative programme, with a strong academic record. - Experience in strategy consulting, or a similar analytical role in a start-up or scale-up (e.g. Chief of Staff, Strategy Manager, Strategy & Ops). - Ownership of cross-functional projects end to end, including progress, risks, and blockers. - Hands-on data analysis and reporting — ideally owning a recurring business or customer metric. - A track record of turning data into clear insights and dashboards for a senior and executive audience. - Experience preparing executive or leadership materials such as decks and review documents. - Strong analytical and data skills - AI literacy — confident using AI tools to speed up analysis, research, drafting, and reporting. - Fluent in English (German is a plus). Skills we're looking for: - Structured Problem Solving: You break complex, ambiguous problems into clear workstreams, sharp analyses, and decisions leadership can actually act on. - Project Ownership: You run cross-functional projects end to end - scope, cadence, stakeholders, risks - without needing heavy direction. - Analytical & Data Fluency: Comfortable in spreadsheets and BI tools, you turn messy data into clean insights - and know when a number is worth trusting. - Executive Communication: Confident deck and presentation building, structured documentation, and the ability to write and speak clearly to a senior audience. - AI-Enabled Delivery: You use AI tools fluently to move faster on analysis, research, and drafting - and know where to add the human judgment. - Ownership & Startup/Scale-Up Mindset: Flexible, "no box" attitude with a "can achieve" mentality - you own outputs end to end and thrive in fast-moving environments. - Discretion & Reliability: Comfortable working with senior stakeholders and handling confidential topics with maturity and judgment. Why join? Rare breadth: you work across both strategy execution and the operating model, directly with the Director of Strategy & Transformation and the COO. High visibility, real impact on how the company is steered — and a front-row seat (and hand on the wheel) as Tourlane scales. What we offer: - Flexible working setup to get the most of your working hours: we offer full flexibility in our Hybrid/Remote model, however we do expect that you take advantage of our lively Berlin office 2 days per week. - Internal travel discounts and access to travel industry deals/discounts. - Annual €600 self-development budget. - We share your passion for traveling: enjoy working abroad through our program (5 months per year, inside and outside of EU!) - We support all the diverse communities that make us Tourlane: 40+ languages and cultures represented in the HQ. - Dog-friendly office: we can't wait to meet your furry friend! ## About Tourlane ## Company Overview - **One-liner**: Tourlane is a European travel company that combines technology with local experts to craft personalized, tailor-made multi-stop trips for travelers, with a strong focus on the U.S. market. - **Entity Type**: Private (Series D, last raised $26.3M in a round two years ago) - **Headquarters**: Berlin, Germany - **Founded**: 2016 - **Founders**: Not publicly available in the provided sources ## Core Business - **Primary Industry**: Travel technology / Online travel agency (OTA) specializing in custom multi-day itineraries - **Target Customers**: B2C – primarily U.S. travelers seeking authentic, locally‑informed European experiences; also serves travelers from other regions - **Mission/Purpose**: “Tailored, exclusive journeys and extraordinary experiences that fit your budget” and to “change an entire industry by demanding more and changing the norms” ## Products & Services - **Tourlane Platform** (Service + Technology): A personalized trip planning and booking service that pairs travelers with English-speaking, native-European experts. The online tool generates a free itinerary based on preferences and budget, then a dedicated consultant refines it. Services cover flights, accommodations, activities, and always‑on support before, during, and after the trip. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of $125.89M raised (as of latest Series D) - **Notable Investors/Partners**: Not specified in the provided sources - **Growth Signals**: - Trusted by over 150,000 global travelers (stated on about‑us page) - 4.4‑star rating on Trustpilot and BBB accredited - 580+ employees (BuiltIn estimate) representing 45+ nationalities - 59% of employees are women (from careers page) - Hybrid/remote work model with offices in Berlin and the U.S. (Georgia) - Awards for service excellence (not detailed) ## Competitive Advantages - **Engineered Personalization**: Combines proprietary technology with a network of vetted, local European experts, offering a seamless blend of scalability and authentic, human‑driven advice. - **U.S.‑Focused Experience**: Born in Europe but deliberately designed for U.S. travelers, understanding their unique needs (time zones, English support, flexible payment). - **Data‑Driven Operations**: Careers page mentions building data systems for travel‑centric customers at scale, indicating a tech‑forward approach. - **Brand Trust**: BBB accredited, high Trustpilot score, and a strong reputation built over 100,000+ trips. ## Strategic Focus - **U.S. Market Expansion**: Actively hiring GTM, Sales, Account Manager, and Director of Market Expansion roles, with a dedicated remote office in Georgia. - **Tech & Product Investment**: Continues to develop data systems, design thinking methodologies, and product management teams to enhance the planning and booking experience. - **Cultural & Operational Scale**: Growing a diverse, hybrid team while maintaining a strong set of core values (“We love travel”, “Take the call”, “Set foot on Mars”, etc.) that guide decision‑making. ## Why Work Here - **Flexibility & Location**: Hybrid working model (Berlin office) plus the ability to work remotely from almost any country; dedicated remote team in Georgia, USA. - **Culture & Values**: “Inclusive environment: bring your whole self!” with 45+ nationalities, 59% women, and employee resource groups. Core values like “Be the customer” and “Act humble & respectful” are embedded in daily work. - **Perks**: Fresh fruits, muesli, drinks, dog‑friendly office, multiple mental health wellbeing offerings, and learning & development programs. - **Impact**: Opportunity to shape the travel industry at a company that “changed the norms” and serves over 150,000 travelers. - **Teams Hiring**: Engineering, Data & Analytics, Product Management, Sales, Marketing, Finance, Operations, Design, People & Culture, Travel Product. ## Sources 1. [Careers at Tourlane](https://careers.tourlane.com/) 2. [Tourlane About Us](https://www.tourlane.com/about-us/) 3. [Tourlane on BuiltIn](https://builtin.com/company/tourlane) 4. [Tourlane on CBInsights](https://www.cbinsights.com/company/tourlane) ## Other roles at Tourlane - [Sales Representative](https://feeny.ai/job/sales-representative-tourlane-florida-georgia-rneef6r4es5z) — Florida & Georgia, United States - [Account Manager](https://feeny.ai/job/account-manager-tourlane-florida-georgia-2ar38z61v5yn) — Florida & Georgia, United States - [Travel Consultant - Tailor-Made Trips](https://feeny.ai/job/travel-consultant-tailor-made-trips-tourlane-florida-georgia-8syf63e7v28v) — Florida & Georgia, United States - [Conseiller voyage France](https://feeny.ai/job/conseiller-voyage-france-tourlane-france-69mfrz3xzamh) — France - [Vertriebsmitarbeiter Tourismus (f/m/x)](https://feeny.ai/job/vertriebsmitarbeiter-tourismus-f-m-x-tourlane-remote-0g26e0qqnhcq) - [Sales Representative Individual Travel France](https://feeny.ai/job/sales-representative-individual-travel-france-tourlane-france-k0cnfzagnt6t) — France