---
title: 'Strategy & Business Operations Associate at Imagen Technologies'
canonical: 'https://feeny.ai/job/strategy-business-operations-associate-imagen-technologies-new-york-wnwn209qvqf9'
type: 'job'
last_seen: '2026-10-21'
---

# Strategy & Business Operations Associate at Imagen Technologies

- **Company:** Imagen Technologies
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-21
- **Apply:** https://jobs.gem.com/imagen-technologies/am9icG9zdDrcB1SROvXoSsFZ82rr1SWY

## Job description

## About Imagen

Imagen Technologies is building the AI-enabled teleradiology practice of the future. We operate the first, vertically-integrated medical practice and AI development platform focused on reducing diagnostic error and giving radiologists superpowers with industry-leading AI solutions developed in-house. With over $300 million in funding from investors such as Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S. — from 22 states and 2.7 million patients in 2025 to more than 35 states and over 5 million patients annually by 2027. We are the fastest-growing teleradiology group in the U.S., and by the end of this year, we will have the fifth-largest practice in the country.

If you’re looking to shape business processes & strategy that directly impact the future of AI-enabled healthcare, Imagen is the place to do it.

## About the Role

We are seeking an ambitious Strategy & Business Operations Associate to act as an internal consultant and 0-to-1 builder at the heart of our fastest-growing operations. Reporting directly to leadership in Finance & Business Operations, you will tackle the company’s most complex, unstructured challenges – turning high-stakes operational friction into scalable, tech-enabled realities that directly drive our growth trajectory. This is a high-visibility, cross-functional role with an uncapped ceiling for organizational impact. You will collaborate directly with leaders across Physician Recruiting & Onboarding, Clinical & Provider Services, Product & Engineering, and Commercial to own mission-critical initiatives end-to-end. Whether architecting core workflow automations, evaluating key vendor stacks, or driving radiologist product operations from scratch, your projects will be crucial to scaling our operating model.

Example Areas of Focus:

- Operations Scalability & Process Automation:- Process Mapping & Friction Identification: Map end-to-end operational workflows (e.g., across Clinical Onboarding, Scheduling, Provider Operations) to identify bottlenecks, capacity constraints, and error-prone manual steps.
- Workflow Design & Automation: Design, test, and deploy standard operating procedures (SOPs) alongside AI-assisted automated workflows to eliminate repetitive manual data entry and streamline core operations.
- Process Ownership & Optimization: Take end-to-end ownership of core operational processes, establishing operational metrics, tracking efficiency gains, and driving step-change improvements in capacity and lead times.
- Vendor Strategy, Tooling & Product Ops:- Software & Tooling Audits: Conduct comprehensive evaluations of active internal software tools, vendor contracts, and tool utilization pain points, gathering qualitative and quantitative feedback from Ops, Product, Sales, and Engineering teams.
- Build vs. Buy & Procurement: Lead vendor RFP processes, "build vs. buy" evaluations, pricing model analyses, SLA negotiations, and contract terms for mission-critical software and service providers.
- Product Operations & Alignment: Act as the connective tissue between Operations and Product/Engineering to operationalize new features, gather operational requirements, and feed field insights back into our product roadmap.
- Cross-Functional Execution & Strategic Initiatives:- Executive Decision Support: Conduct deep-dive quantitative analyses and draft executive memos to drive alignment among senior leadership on high-stakes operational choices.
- Ad-Hoc High-Impact Projects: Serve as a flexible operator to tackle emerging, unstructured "firefighting" projects and 0-to-1 strategic initiatives across the organization.

Required Qualifications:

- 2 – 4 years of experience in high-caliber business environments, including top-tier management consulting firms, investment banking, or Strategy & Operations / BizOps at a high-growth tech startups.
- Process & Automation Orientation: Demonstrated interest or hands-on experience in process or operational redesign, especially by using AI tools.
- Highly organized and can successfully manage multiple work streams across different functions
- Proactive and self-motivated to solve problems; comfortable with a high degree of responsibility and ambiguity
- Strong quantitative and verbal skills with high attention to detail and low tolerance for failure
- Excellent communicator with the ability to explain your processes, logic, and decisions
- Possess a "no job is too big or too small" mentality in order to support the various needs of the business
- Ideally healthcare experience, though not explicitly required

Imagen Technologies is a remote-first company and this job is conducted remotely.

The base salary for the position is between $120,000 - $150,000, plus equity and benefits. Please note that the range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

## About Imagen Technologies

## Company Overview
- **One-liner**: Imagen Technologies combines AI-powered diagnostic imaging interpretation with clinical expertise to deliver faster, more accurate, and accessible diagnostic care to healthcare organizations across the United States.
- **Entity Type**: Private (Series C; latest venture round in 2024)
- **Headquarters**: New York, New York, United States
- **Founded**: 2015
- **Founders**: Alex Dresner (Co-Founder & CEO) and Rob Lindsey, PhD (Co-Founder & Chief Artificial Intelligence Officer)

## Core Business
- Primary industry: Healthcare – diagnostic imaging and radiology services
- Target customers: B2B – healthcare organizations, hospitals, physician practices, and radiologists
- Mission: “Making high-quality healthcare accessible to everyone” and “eliminate errors in radiology and make the best diagnostic care available to everyone”

## Products & Services
- **[AI-Powered Diagnostic Imaging Platform]**: SaaS-based AI software that assists radiologists in interpreting medical images, with 100% AI-enabled quality tracking and a <1% addendum rate.
- **[Teleradiology Services]**: Remote interpretation of imaging studies (X-ray, CT, MRI, mammography, cardiac sonography) with a 17-minute average STAT turnaround time and >95% SLA adherence.
- **[Clinical Leadership & Operations]**: Full-service radiology practice management, including specialty programs (MSK, cardiology, etc.) and on-site or remote staffing.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $166.3M (across multiple rounds); annually interprets over 2 million studies across 200+ sites of care in 28 states
- **Notable Investors/Partners**: Casdin Capital (led Series C), American Health Network (part of Optum), and other institutional investors
- **Growth Signals**: 22.6% YoY headcount growth (128 employees), expansion to 28 states and 200+ sites, addition of six senior clinical and operational leaders in August 2026, and a $32M venture round in November 2024

## Competitive Advantages
- Proprietary AI that achieves industry-leading quality metrics (<1% addendum rate, 17-minute STAT turnaround)
- Fully integrated model combining AI software, radiology expertise, and operational infrastructure
- HITRUST certified for data security, a key differentiator in healthcare
- Strong clinical governance with a team of ~200 physicians and advanced practice providers

## Strategic Focus
- Continue national expansion (both geographic and into new specialty areas like cardiology and MSK)
- Scale the physician network and deepen partnerships with large healthcare organizations
- Invest in AI capabilities to maintain quality and efficiency as volume grows
- Strengthen leadership team to support the next phase of growth

## Why Work Here
- Hybrid workspace (flexible on-site & remote) based in New York City
- Culture described as interdisciplinary – clinicians, technologists, and industry professionals working together
- Benefits include company equity, employee stock purchase plan, generous parental leave, paid family medical leave, health/dental/vision insurance, 401(K), generous PTO, and paid holidays
- Employee rating: 3.6/5.0 (27 reviews); work-life balance rated 3.4, culture 3.2, compensation 3.6
- Active job postings in radiology, product management, engineering, and recruiting (15 open roles as of early 2026)
- Notable growth trajectory and mission-driven work in healthcare

## Sources
1. [linkedin.com](https://linkedin.com/company/imagen-technologies)
2. [imagen.ai](https://imagen.ai/about)
3. [builtin.com](https://builtin.com/company/imagen-technologies)
4. [jobs.gem.com](https://jobs.gem.com/imagen-technologies)
5. [imagen.ai](https://imagen.ai/careers/imagen)

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