---
title: 'Strategy & Operations at ARQ'
canonical: 'https://feeny.ai/job/strategy-operations-arq-new-york-wjbg5kvqy3nf'
type: 'job'
last_seen: '2026-10-23'
---

# Strategy & Operations at ARQ

- **Company:** ARQ
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-10-23
- **Apply:** https://jobs.ashbyhq.com/arq/d2ec29d9-1bca-44e4-99d9-a3acb1a875e9

## Job description

## About ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.

## The role

You will think like a founder: curious about the why, ruthless about priorities, and at your best when things move fast. You’re fine with not having all the answers, you learn quickly, and you do whatever it takes to win. You’ll own some of ARQ’s most important business challenges, from figuring out where to grow next to making our operations work better at scale. You’ll combine sharp analytical thinking with hands-on execution, working directly with founders and teams across the business to turn ambiguous problems into clear priorities and measurable results.

## What you'll be doing

- Own strategic and operational initiatives end to end, from defining the problem and building the business case to execution and measuring results.
- Identify opportunities to accelerate growth, improve unit economics, and make our operations more efficient.
- Turn complex data, customer insights, and market research into clear recommendations - and put them into action.
- Build and scale processes, tools, and workflows that help ARQ move faster, using AI and automation wherever they make a meaningful difference.
- Define and track success metrics, spot issues early, and drive improvements across the business.
- Work across product, engineering, operations, finance, and compliance to unblock decisions and deliver on shared priorities.
- Lead partnerships with external providers - banks, processors, and other strategic partners - when relevant to your projects.

## What you'll need

- Previous experience thriving somewhere demanding, like MBB, a high-growth startup, or a business operating at significant scale.
- Strong analytical skills. You can structure ambiguous problems, work confidently with data, and connect your analysis to business decisions.
- A track record of getting things done. You take ownership of outcomes and follow through from recommendation to implementation.
- Excellent written and verbal communication. You translate complexity into clarity for frontline teams and executives.
- A bias to action and comfort with ambiguity. You might not always have all the answers, but you know how to find them and iterate quickly.
- Proven ability to manage multiple stakeholders and competing priorities without losing momentum.

Nice-to-haves

- Experience in fintech, payments, or a highly regulated consumer business.
- Experience at a high-growth startup from early to scale stage.
- Experience launching or scaling businesses in Latin America.
- Proficiency in SQL and experience using AI or automation to improve business processes.
- Spanish or Portuguese language skills.

## Benefits

- Competitive salary and benefits
- Stock options, so you own part of what you build
- Discretionary performance bonus
- The latest tools and technology
- A world-class team that will challenge and grow your skills
- Office Policy: 3-4 days a week in-office

## About ARQ

## Company Overview
- **One-liner**: ARQ (formerly DolarApp) is a global fintech platform that provides multi-currency accounts, real-time currency conversion, and investment access to US stocks and ETFs for individuals across the Americas.
- **Entity Type**: Private (funding stage not disclosed; raised tens of millions from top-tier investors)
- **Headquarters**: Not publicly available (serves the Americas; localized sites for Argentina and Mexico)
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Fintech – cross‑border banking, payments, wealth management
- **Target customers**: B2C – travelers, investors, professionals, and global citizens in Latin America and beyond
- **Mission**: “Modern finance for the global era” – to give customers control over their money with faster, cheaper, and more transparent financial rails.

## Products & Services
- **ARQ Multi‑Currency Account**: A digital account supporting USD, EUR, and local currencies (e.g., Argentine peso, Mexican peso). Users can convert between currencies at real market rates with no hidden fees.
- **ARQ Debit Card**: A Mastercard (inferred) for spending at leading conversion rates with zero commission or hidden charges.
- **ARQ Investments**: Access to US stocks and ETFs directly from the ARQ account, enabling long‑term wealth building.
- **Payment Rails**: US and European local account details to receive and send payments globally.

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric (Private)**: Total funding – “tens of millions of dollars” from renowned investors; 2 million users as of 2026-07-01
- **Notable Investors**: Sequoia Capital, Founders Fund, Brevan Howard Digital, Y Combinator, Kaszek Ventures
- **Growth Signals**: Rebranded from DolarApp to ARQ in 2024 (per Sequoia partnership date); rapid user growth (2M people); expansion across the Americas; product diversification into investing.

## Competitive Advantages
- **Transparent pricing**: Real market conversion rates, no hidden fees – a stark contrast to traditional banks
- **Global accounts**: Users get US and EU bank details and a debit card usable worldwide
- **World‑class backing**: Sequoia, Founders Fund, YC, etc. provide credibility and strategic support
- **Elite team**: Small, high‑caliber team with experience at Revolut, Uber, Amazon, Block, and UBS, enabling fast execution
- **Vertical integration**: Combining payments, currency exchange, and investing in one app

## Strategic Focus
- **Build the financial system of the next century** – replace legacy banking middleware with direct, customer‑owned rails
- **Scale across the Americas** – starting in Argentina and Mexico, then expanding to other markets
- **Deepen wealth management** – add more asset classes and long‑term savings tools
- **Maintain a lean, high‑impact team** – “small teams with the best talent outcompete massive companies”

## Why Work Here
- **Culture**: “Long‑term ambition and absolute conviction”; “nimble, but ambitious” – the careers page describes a mission‑driven, execution‑focused environment
- **Team & autonomy**: Small teams own meaningful product areas; high ownership and rapid iteration
- **Remote/office**: Not explicitly stated, but likely hybrid or remote‑friendly given the global nature of the business
- **Notable**: Founders and early employees have built profitable products at iconic companies; strong emphasis on “world‑class in everything we do”
- **Perks**: Not publicly disclosed, but likely competitive compensation and equity in a high‑growth fintech

## Sources
1. [arqfinance.com](https://www.arqfinance.com/en-AR)
2. [jobs.ashbyhq.com/arq](https://jobs.ashbyhq.com/arq)
3. [sequoiacap.com/companies/arq/](https://sequoiacap.com/companies/arq/)
4. [arqfinance.com/en-AR/careers](https://www.arqfinance.com/en-AR/careers)

## Other roles at ARQ

- [Head of Growth - Argentina](https://feeny.ai/job/head-of-growth-argentina-arq-buenos-aires-wdvxv9t52dps) — Buenos Aires, Argentina
- [Jr Controllership Analyst - Brazil](https://feeny.ai/job/jr-controllership-analyst-brazil-arq-sao-paulo-9d1n9ybvhf8a) — São Paulo, Brazil
- [BSA/AML Officer - US](https://feeny.ai/job/bsa-aml-officer-us-arq-new-york-q5khqq9e11sm) — New York, NY
- [FP&A Data Analyst](https://feeny.ai/job/fp-a-data-analyst-arq-london-rr9deqqnvn5n) — London, United Kingdom
- [Senior Software Engineer | Platform](https://feeny.ai/job/senior-software-engineer-platform-arq-london-kbdzqdpk7kre) — London, United Kingdom
- [Head of Tax](https://feeny.ai/job/head-of-tax-arq-sao-paulo-hf2x7affgbb4) — São Paulo, Brazil
- [Investment Advisor - Brazil](https://feeny.ai/job/investment-advisor-brazil-arq-sao-paulo-wj4gdkhnsb7j) — São Paulo, Brazil
- [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-arq-sao-paulo-nd6xmzs83g58) — São Paulo, Brazil
- [Investment Advisor / Asesor de Inversiones - Mexico](https://feeny.ai/job/investment-advisor-asesor-de-inversiones-mexico-arq-mexico-city-70w6nzrz8jpx) — Mexico City, Mexico
- [Licensing Associate](https://feeny.ai/job/licensing-associate-arq-mexico-city-4zcqzadcy6pj) — Mexico City, Mexico