--- title: 'Strategy & Operations Manager (Business Operations) at Clutch Technologies Inc.' canonical: 'https://feeny.ai/job/strategy-operations-manager-business-operations-clutch-technologies-inc-toronto-q6de1rbfzk47' type: 'job' last_seen: '2026-09-05' --- # Strategy & Operations Manager (Business Operations) at Clutch Technologies Inc. - **Company:** Clutch Technologies Inc. - **Location:** Toronto, Canada - **Posted:** 2024-08-23 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/clutch/jobs/5271249004 ## Job description ## About Clutch We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutchis backed by world-class investors including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca ## About the Role Clutch is looking for a Strategy & Operations Manager to join our Strategy and Business Operations team. You will drive key operational and strategic initiatives across the business, working closely with the VP of Strategy & Business Operations and executive leadership. This role requires a self-motivated, analytical, and hands-on operator who can navigate complex, ambiguous challenges while driving measurable business impact. ## What You’ll Do - Drive the operating rhythm of the business, including preparing presentations for executive, board, and internal meetings, and managing organizational communication - Leverage data to generate insights and support strategic recommendations; build and maintain dashboards to track key metrics, trends, and performance - Build consensus among leadership across Operations, Marketing, Revenue, Supply, and Product to push forward strategic initiatives - Execute special projects including new product launches, margin expansion, and operational optimization - Forecast and plan company-wide objectives, analyze strategic rationale, and assess P&L impact of business initiatives ## What We’re Looking For - 2+ years in strategy/management consulting, investment banking, or corporate development, or 3+ years in a high-growth technology company in BizOps, Strategic Finance, or Strategy - Strong analytical and problem-solving skills with a data-driven mindset; proficiency in Excel/Google Sheets, SQL, and data visualization tools - Willing to work on-site at our downtown Toronto headquarters (60 Adelaide St. E); remote candidates will not be considered - Execution-driven attitude and willingness to “roll up your sleeves” - Excellent communication and interpersonal skills; able to work effectively across teams and levels - Experience in high-growth, fast-paced, operationally intensive environments - Strong attention to detail and consistent high-quality output - Comfortable with ambiguity and navigating an evolving business environment It’d Be Great If You Have - Experience or interest in auto and/or consumer financing (learn-on-the-job opportunities available) ## Why You’ll Love It at Clutch - Be part of a disruptive, tech-driven company transforming the automotive industry - Join a well-funded business with product-market fit and space to drive impact - Freedom to innovate and ownership over meaningful projects - Opportunities for growth and development in a rapidly scaling company - Competitive compensation and equity incentives - Health & dental benefits Employment Type - Existing, Permanent Full-Time ## Compensation & Benefits - Salary range: $115,000 - $140,000 annually plus stock options - Benefits: Comprehensive healthcare, dental, vision, prescriptions, life insurance, and dependent coverage; starting from day 1. - Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions. Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca ## About Clutch Technologies Inc. ## Company Overview - **One-liner**: Canada’s largest online used-car retailer, buying, reconditioning, and selling vehicles directly to consumers through a fully digital, vertically integrated experience. - **Entity Type**: Private (venture-backed, growth stage) - **Headquarters**: Toronto, Ontario, Canada - **Founded**: 2016 (operations began 2017 in Halifax) - **Founders**: Stephen Seibel, Andrew Dolinski, Chris Dolinski ## Core Business - Primary industry: Online used‑car retailing, automotive e‑commerce - Target customers: B2C – individual car buyers and sellers across Canada (Ontario, Atlantic Canada, and British Columbia) - Mission: “Reinventing how Canadians buy and sell cars” – making the transaction effortless, honest, and transparent. ## Products & Services - **Clutch Retail Platform (SaaS‑inspired marketplace)**: A fully online car‑buying and selling experience. Customers browse a curated inventory, get an instant data‑driven offer for their trade‑in, purchase with financing, and receive home delivery with a 10‑day money‑back guarantee. - **Vehicle Financing**: In‑house financing options offered during checkout. - **Inspection & Reconditioning Services**: In‑house mechanical inspections and cosmetic reconditioning at company‑owned facilities (Mississauga, Halifax, Richmond). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; a 2025 funding round reset the valuation “slightly above” the 2021 peak of approximately C$575 million [en.wikipedia.org](https://en.wikipedia.org/wiki/Clutch_(company)) - **Key Metric**: Total funding – at least C$217 million including debt (C$7M seed, C$60M Series A/2021, C$100M Series B, and C$50M in 2025 from Altos Ventures) - **Notable Investors/Partners**: D1 Capital Partners, Canaan Partners, Altos Ventures, Real Ventures, BrandProject, BMO, Upper90, FJ Labs - **Growth Signals**: - Revenue of C$320 million in 2024, up ~81% YoY; reached profitability - Cumulative C$1.7 billion paid out to Canadian vehicle sellers, 95,000+ cars bought/sold - Re‑entered British Columbia (Richmond) in August 2025 after a 2023 exit - Opened a new inspection facility in Mississauga - Named to Deloitte Technology Fast 50 and Globe & Mail’s Canada’s Top Growing Companies (2025 rank: 132nd) ## Competitive Advantages - **Vertical integration**: Clutch owns the full supply chain – purchasing, inspecting, reconditioning, listing, financing, and delivering – enabling tight quality control and cost efficiency. - **Proprietary technology**: Custom‑built pricing engine using machine learning, VIN decoding, automated title transfers, and inventory routing. No off‑the‑shelf dealership software. - **Data‑driven pricing**: Real‑time offers informed by millions of data points (make, mileage, condition, regional demand). - **Trust and transparency**: Non‑negotiable upfront prices, 10‑day money‑back guarantee, and a “radically transparent” culture that reduces traditional dealership friction. ## Strategic Focus - **Profitable growth**: After a 2023 downturn and 65% workforce reduction, the company shifted from “aggressive growth to profitability at all costs.” Focus on margin improvement and operational efficiency. - **Expansion in Western Canada**: Re‑entered British Columbia with a wholesale‑focused model; aims to bring direct‑to‑consumer sales back over time. - **Tech‑enabled scale**: Continue investing in in‑house software, ML model retraining, and automation to handle growing transaction volumes without proportional headcount increase. - **Inventory sourcing**: Prioritise purchases directly from individual sellers (vs. wholesale auctions) to keep margins competitive. ## Why Work Here - **Engineering culture**: Engineers own large domains, deploy multiple times a day with feature flags, and work directly with operations. Stack is built from scratch – no legacy dealership software. - **Autonomy & ownership**: “Create your own path and own your work” – cross‑functional teams with direct lines to the field. - **Compensation**: Competitive base pay plus equity (stock options for roles that shape the company’s future). - **Benefits**: Medical, dental, wellness support; generous time off and parental leave. - **Work mode**: Primarily office‑based at locations in Toronto (HQ), Mississauga, Halifax, and Richmond (BC). Field Operations and Production roles are on‑site; engineering roles appear to be in‑office as well (no explicit remote‑first policy). - **People principles**: Radically transparent, always improving, reliably clutch (go‑above‑and‑beyond), people first – values strongly emphasised in internal culture. ## Sources 1. [clutch.ca/about](https://www.clutch.ca/about) – Company overview, mission, key stats ($1.7B paid, 95,000+ cars, 650+ employees) 2. [clutch.ca/careers](https://www.clutch.ca/careers) – Perks, values, engineering culture, employee count (450), annual revenue ($700M reported; note discrepancy with Wikipedia’s C$320M for 2024) 3. [boards.greenhouse.io/clutch](https://boards.greenhouse.io/clutch) – Current job openings, description of teams, investor list 4. [en.wikipedia.org/wiki/Clutch_(company)](https://en.wikipedia.org/wiki/Clutch_(company)) – History, funding rounds, revenue (C$320M in 2024), valuation, employee count (~510 in 2025), recognition 5. [ca.linkedin.com/company/clutch-canada](https://ca.linkedin.com/company/clutch-canada) – Company LinkedIn page (headcount, location, industry) ## Other roles at Clutch Technologies Inc. - [Licensed Automotive Technician (Evening Shift)](https://feeny.ai/job/licensed-automotive-technician-evening-shift-clutch-technologies-inc-mississauga-cwwk9hq2n5ad) — Mississauga, Canada - [Brand Manager](https://feeny.ai/job/brand-manager-clutch-technologies-inc-toronto-26ct8p2fc417) — Toronto, Canada - [Retail Advisor](https://feeny.ai/job/retail-advisor-clutch-technologies-inc-ottawa-mt9r6y3wmgqn) — Ottawa, Canada - [Vehicle Inspector](https://feeny.ai/job/vehicle-inspector-clutch-technologies-inc-etobicoke-ontario-qdp3fqx5nw0a) — Etobicoke Ontario, Canada - [Chief of Staff](https://feeny.ai/job/chief-of-staff-clutch-technologies-inc-toronto-pbjm5kp9t4gb) — Toronto, Canada - [Vehicle Inspector](https://feeny.ai/job/vehicle-inspector-clutch-technologies-inc-mississauga-sz9fsrxh0w3y) — Mississauga, Canada - [Licensed Automotive Service Technician](https://feeny.ai/job/licensed-automotive-service-technician-clutch-technologies-inc-mississauga-25n2fxqngcvz) — Mississauga, Canada - [Parts Associate](https://feeny.ai/job/parts-associate-clutch-technologies-inc-mississauga-v644jbjphxw4) — Mississauga, Canada - [Vehicle Detailer](https://feeny.ai/job/vehicle-detailer-clutch-technologies-inc-etobicoke-ontario-89b8q7cayz63) — Etobicoke Ontario, Canada - [Vehicle Inspector (Evening Shift)](https://feeny.ai/job/vehicle-inspector-evening-shift-clutch-technologies-inc-mississauga-xbanwgz78x7k) — Mississauga, Canada