---
title: 'Strategy & Operations Manager at Clutch Technologies Inc.'
canonical: 'https://feeny.ai/job/strategy-operations-manager-clutch-technologies-inc-toronto-6qnwzr0yqmag'
type: 'job'
last_seen: '2026-09-12'
---

# Strategy & Operations Manager at Clutch Technologies Inc.

- **Company:** Clutch Technologies Inc.
- **Location:** Toronto, Canada
- **Posted:** 2026-02-04
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/clutch/jobs/5792377004

## Job description

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit [clutch.ca](http://clutch.ca).

About the role:

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategies—owning reporting, frameworks, and cross-functional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets. In this position, you’ll turn market data into the playbooks that drive growth—sharpening our conversion engine, informing smarter day-0 pricing and aging rules, and steering inventory and disposition choices for maximum value. You’ll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12×-turn, margin-expansion targets stay on track. In short, you’ll serve as the strategic bridge between analytics and execution.

What you’ll do:

- Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread.
- Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and front-end margin, feeding those insights back into pricing models for continuous improvement.
- Retail Pricing & Aging Framework: Develop day-0 pricing and aging rules that balance days-to-sell, forecasted spread, recon estimates, and bid–ask adjustments to maintain a 12× inventory turn while maximizing margin.
- Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance.
- Disposition Decision Logic: Define data-driven routing rules for Wholesale, Retail, and Export to maximize vehicle value.
- Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and cross-functional initiatives from concept through execution.

What we’re looking for:

- Education: Minimum High school diploma or equivalent
- Experience: 3+ years of experience in strategy/management consulting, investment banking, corporate development, or 3+ years at a high-growth technology company in a BizOps, or pricing operations role.
- Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered.
- Analytical mindset (“good with the numbers”) + execution-driven attitude (not afraid to “roll up your sleeves and get your hands dirty”).
- Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization.
- Experience in a high-growth, fast-paced, and operationally intensive environment.
- Experience or interest in auto and/or consumer financing is a bonus - but you can expect to learn on the job.

Why you’ll love it at Clutch:

- Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
- Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
- We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
- Above market health & dental benefits.

Employment Type:

- New, Permanent Full-Time

Compensation & Benefits:

- Salary Range:
- S&O: $110k - $130k (plus equity)
- Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
- Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

## About Clutch Technologies Inc.

## Company Overview
- **One-liner**: Canada’s largest online used-car retailer, buying, reconditioning, and selling vehicles directly to consumers through a fully digital, vertically integrated experience.
- **Entity Type**: Private (venture-backed, growth stage)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2016 (operations began 2017 in Halifax)
- **Founders**: Stephen Seibel, Andrew Dolinski, Chris Dolinski

## Core Business
- Primary industry: Online used‑car retailing, automotive e‑commerce
- Target customers: B2C – individual car buyers and sellers across Canada (Ontario, Atlantic Canada, and British Columbia)
- Mission: “Reinventing how Canadians buy and sell cars” – making the transaction effortless, honest, and transparent.

## Products & Services
- **Clutch Retail Platform (SaaS‑inspired marketplace)**: A fully online car‑buying and selling experience. Customers browse a curated inventory, get an instant data‑driven offer for their trade‑in, purchase with financing, and receive home delivery with a 10‑day money‑back guarantee.
- **Vehicle Financing**: In‑house financing options offered during checkout.
- **Inspection & Reconditioning Services**: In‑house mechanical inspections and cosmetic reconditioning at company‑owned facilities (Mississauga, Halifax, Richmond).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; a 2025 funding round reset the valuation “slightly above” the 2021 peak of approximately C$575 million [en.wikipedia.org](https://en.wikipedia.org/wiki/Clutch_(company))
- **Key Metric**: Total funding – at least C$217 million including debt (C$7M seed, C$60M Series A/2021, C$100M Series B, and C$50M in 2025 from Altos Ventures)
- **Notable Investors/Partners**: D1 Capital Partners, Canaan Partners, Altos Ventures, Real Ventures, BrandProject, BMO, Upper90, FJ Labs
- **Growth Signals**:
  - Revenue of C$320 million in 2024, up ~81% YoY; reached profitability
  - Cumulative C$1.7 billion paid out to Canadian vehicle sellers, 95,000+ cars bought/sold
  - Re‑entered British Columbia (Richmond) in August 2025 after a 2023 exit
  - Opened a new inspection facility in Mississauga
  - Named to Deloitte Technology Fast 50 and Globe & Mail’s Canada’s Top Growing Companies (2025 rank: 132nd)

## Competitive Advantages
- **Vertical integration**: Clutch owns the full supply chain – purchasing, inspecting, reconditioning, listing, financing, and delivering – enabling tight quality control and cost efficiency.
- **Proprietary technology**: Custom‑built pricing engine using machine learning, VIN decoding, automated title transfers, and inventory routing. No off‑the‑shelf dealership software.
- **Data‑driven pricing**: Real‑time offers informed by millions of data points (make, mileage, condition, regional demand).
- **Trust and transparency**: Non‑negotiable upfront prices, 10‑day money‑back guarantee, and a “radically transparent” culture that reduces traditional dealership friction.

## Strategic Focus
- **Profitable growth**: After a 2023 downturn and 65% workforce reduction, the company shifted from “aggressive growth to profitability at all costs.” Focus on margin improvement and operational efficiency.
- **Expansion in Western Canada**: Re‑entered British Columbia with a wholesale‑focused model; aims to bring direct‑to‑consumer sales back over time.
- **Tech‑enabled scale**: Continue investing in in‑house software, ML model retraining, and automation to handle growing transaction volumes without proportional headcount increase.
- **Inventory sourcing**: Prioritise purchases directly from individual sellers (vs. wholesale auctions) to keep margins competitive.

## Why Work Here
- **Engineering culture**: Engineers own large domains, deploy multiple times a day with feature flags, and work directly with operations. Stack is built from scratch – no legacy dealership software.
- **Autonomy & ownership**: “Create your own path and own your work” – cross‑functional teams with direct lines to the field.
- **Compensation**: Competitive base pay plus equity (stock options for roles that shape the company’s future).
- **Benefits**: Medical, dental, wellness support; generous time off and parental leave.
- **Work mode**: Primarily office‑based at locations in Toronto (HQ), Mississauga, Halifax, and Richmond (BC). Field Operations and Production roles are on‑site; engineering roles appear to be in‑office as well (no explicit remote‑first policy).
- **People principles**: Radically transparent, always improving, reliably clutch (go‑above‑and‑beyond), people first – values strongly emphasised in internal culture.

## Sources
1. [clutch.ca/about](https://www.clutch.ca/about) – Company overview, mission, key stats ($1.7B paid, 95,000+ cars, 650+ employees)
2. [clutch.ca/careers](https://www.clutch.ca/careers) – Perks, values, engineering culture, employee count (450), annual revenue ($700M reported; note discrepancy with Wikipedia’s C$320M for 2024)
3. [boards.greenhouse.io/clutch](https://boards.greenhouse.io/clutch) – Current job openings, description of teams, investor list
4. [en.wikipedia.org/wiki/Clutch_(company)](https://en.wikipedia.org/wiki/Clutch_(company)) – History, funding rounds, revenue (C$320M in 2024), valuation, employee count (~510 in 2025), recognition
5. [ca.linkedin.com/company/clutch-canada](https://ca.linkedin.com/company/clutch-canada) – Company LinkedIn page (headcount, location, industry)

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