---
title: 'Strategy & Ops Lead, New Markets at Marble Health'
canonical: 'https://feeny.ai/job/strategy-ops-lead-new-markets-marble-health-new-york-rpacdcp6530w'
type: 'job'
last_seen: '2026-09-10'
---

# Strategy & Ops Lead, New Markets at Marble Health

- **Company:** Marble Health
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/marblehealth/a34ad449-7d40-4303-98e2-e6ae1212fa9e

## Job description

## About Marble

Marble is building the new operating system for youth mental health by connecting schools, therapists, and health plans on a single platform to unlock access to care today and raise the standard of care for tomorrow. Last year, 1 in 10 teens attempted suicide. At the heart of this crisis is a severe lack of access to quality, affordable care. When kids can't get help, problems compound and preventable tragedies follow. Marble partners directly with school counselors to get students into care quickly by connecting them to licensed therapists through the insurance coverage they already have, with no waitlists. We're an early-stage, fast-moving team. The people who join now will shape how we build and what we build.

## About the Role

Marble is rapidly growing and expanding beyond our initial markets, and we need someone to own the strategy and the execution that make that possible. You'll take primary ownership of figuring out where we go next, diagnosing what stands in our way, and then doing the hands-on work to stand up each new market once we decide. This is a build role, not just a thinking role. On the strategy side, you'll develop our approach to new market selection: building prioritization frameworks, leading market testing and research, and diagnosing key risks. On the execution side, you'll personally stand up each market: setting up corporate infrastructure, running insurance and Medicaid enrollments, managing contracts and vendors, and driving cross-functional readiness. Much of this work is unglamorous and detail-critical, where a missed licensing deadline or a rejected Medicaid application can cost us months. You'll move fluidly between the two, working directly with our Head of Commercial. The goal: build the foundation that lets Marble launch new markets faster and more successfully as we scale.

This role is hybrid, with three days per week in our SoHo, New York City office.

## What You'll Do

- Lead the data collection and analysis for reimbursement rates, payor dynamics, regulatory research, market testing that informs which states we expand into next
- Assess the commercial viability of prospective markets, building detailed gross margin projections and diagnosing the biggest risks and blockers in each one
- Build a repeatable market-entry playbook(s)
- Own new-market operational setup: stand up legal entities, insurance contracts, and operational infrastructure
- Identify, engage, and manage outside experts, advisors, and vendors to accelerate market entry and fill knowledge gaps
- Once we prioritize a market, drive execution against the risks and blockers we've identified, partnering with leadership to focus on the highest-stakes pieces
- Flex between operational, analytical and sales work as the team's priorities evolve

## Who You Are

- 4-7 years of experience spanning management consulting, banking or investing, and/or an early operating role (BizOps, Strategy & Ops, Chief of Staff) at a high-growth startup
- A strategic generalist with a track record of rigorous analysis and ambiguous problem-solving; you know how to build a framework from scratch and make a call with incomplete data
- Equally comfortable at both ends of the job: ability to think strategically about the business as a whole, but also able to dive in to the nitty gritty to execute on the strategies you propose
- Healthcare experience is a must; Medicaid or payor experience is a nice to have
- Radically honest. You'll quickly acknowledge when new information might force a pivot, even when it's not the answer anyone wants
- High autonomy, low ego. Comfortable taking a fuzzy mandate ("go figure out what's in our way in this market") and running with it with little oversight
- Sharp attention to detail. The execution side of this role has real consequences when done sloppily; requires strong organization and detail orientation skills
- Demonstrated willingness to adopt and leverage AI tools to work smarter and drive greater efficiency

## Why Marble

- Direct impact on kids' mental health access — this work is meaningful
- Opportunity to own the selection and building of new markets from the ground up, with leadership support and a clear growth path
- Small, experienced team that moves fast and takes the work seriously
- Competitive compensation, benefits, and equity

## Compensation

Marble offers competitive compensation for this role. Compensation includes a base salary, equity grant, and full benefits.

## About Marble Health

## Company Overview
- **One-liner**: Marble Health is building the operating system for youth mental health, connecting schools, therapists, families, and health plans on a single platform to unlock fast, affordable access to care.
- **Entity Type**: Private (Series A – II; total raised $20.5M)
- **Headquarters**: New York, New York, USA
- **Founded**: 2024
- **Founders**: Co-founders who previously co-founded Headway (individual names not publicly disclosed)

## Core Business
- **Primary industries**: Youth mental health, healthcare technology, education support
- **Target customers**: B2B (school districts, health plans) and B2C (students aged 12–18 and their families), with a strong focus on serving Medicaid and commercially insured populations
- **Mission statement**: “Make it dramatically easier for young people to get the mental health care they need, and provide the products that make that care truly effective – ultimately enabling a happier and healthier generation of young people.” ([builtin.com](https://builtin.com/company/marble-health))

## Products & Services
- **Virtual Therapy Platform** (Service): Offers individual, group, and family therapy sessions via video with licensed therapists. Students can schedule an appointment within 4 days; no waitlists. Accepts most insurances, including Medicaid, making care affordable.
- **School Integration Suite** (SaaS / Platform): A tool for school counselors to refer students to care with just a few clicks, enabling seamless communication between therapists, school staff, and guardians. Designed to address issues like bullying, school avoidance, and performance anxiety.
- **AI‑Powered “Therapist Ironman Suite”** (AI Software, in development): A set of AI tools that assist clinicians with documentation, provide real‑time guidance during sessions, and serve as a therapy “copilot” for students between sessions. Aimed at raising care quality at scale.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric (Total Funding)**: $20.5M raised as of Series A – II (latest round $15.5M raised approximately 8 months prior to July 2026) ([cbinsights.com](https://www.cbinsights.com/company/marble-health))
- **Notable Investors/Partners**: Lead investors not identified in available sources
- **Growth Signals**:
  - Headcount: ~35 total employees, ~10 in Product & Tech roles ([builtin.com](https://builtin.com/company/marble-health))
  - Office policy: Hybrid (3 days in‑office: Monday, Tuesday, Thursday) – indicating deliberate in‑person collaboration while maintaining flexibility
  - Rapid funding progression from founding (2024) to Series A within the first year

## Competitive Advantages
- **Platform‑centric integration**: Uniquely connects the four siloed stakeholders (schools, therapists, families, health plans) that all share incentives to improve youth mental health but have historically lacked a unified operating system.
- **Insurance‑first approach**: Accepts a broad range of plans including Medicaid, removing the financial barrier that often prevents families from seeking care.
- **Speed to care**: Guarantees a first therapy appointment within 4 days, drastically reducing the typical wait time.
- **AI‑driven quality**: Investing early in AI tools to augment therapists (documentation, real‑time coaching, student copilot) – a potential moat in a competitive telehealth market.

## Strategic Focus
- **Scaling school partnerships**: Deepening relationships with K‑12 school districts to become the default referral pathway for student mental health.
- **Building the AI “Ironman Suite”**: Continuing to develop and roll out AI capabilities that improve clinician effectiveness and student engagement between sessions.
- **Expanding payer coverage**: Working with commercial insurers and Medicaid plans to broaden the network of covered families.

## Why Work Here
- **Mission‑driven culture**: The team is focused on solving an urgent public health crisis – 1 in 10 teens attempted suicide last year. Employees cite “tackling hard problems at high speed” as a defining trait. ([marblehealth.com/careers](https://marblehealth.com/careers))
- **Hybrid workspace**: 3 days in‑office (Monday, Tuesday, Thursday) at the New York City headquarters, with remote flexibility the rest of the week. Office is pet‑friendly and provides free snacks/drinks. ([builtin.com](https://builtin.com/company/marble-health))
- **Benefits & perks**:
  - Unlimited PTO and company‑wide vacation closures
  - Generous parental leave
  - Health, dental, and mental health benefits
  - Company equity for all employees
  - Paid holidays and company‑sponsored outings
- **Engineering culture**: Fast‑paced, product‑focused environment with early‑stage ownership opportunities. Open roles include Product Engineer, Product Lead (Patients), and AI‑adjacent positions.

## Sources
1. [marblehealth.com – Careers](https://marblehealth.com/careers)
2. [marblehealth.com – Main site](https://marblehealth.com/)
3. [marblehealth.com – About Us](https://marblehealth.com/about-us)
4. [builtin.com – Marble Health Profile](https://builtin.com/company/marble-health)
5. [cbinsights.com – Marble Health Overview](https://www.cbinsights.com/company/marble-health)

## Other roles at Marble Health

- [Customer Success Lead](https://feeny.ai/job/customer-success-lead-marble-health-new-york-hd4d5t78x82p) — New York, NY
- [Care Operations Associate](https://feeny.ai/job/care-operations-associate-marble-health-new-york-20sgeycekpnq) — New York, NY
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-marble-health-new-york-cb4h2464sk7z) — New York, NY
- [Business Development Representative (BDR)](https://feeny.ai/job/business-development-representative-bdr-marble-health-new-york-1dq6yf8qyzg9) — New York, NY
- [Account Executive](https://feeny.ai/job/account-executive-marble-health-new-york-7p4bwqbazdac) — New York, NY
- [Product Engineer](https://feeny.ai/job/product-engineer-marble-health-new-york-rna5etczz5a5) — New York, NY