---
title: 'Student Safety Specialist (Content Reviewer) — Part-Time / On-Call at Lightspeed Systems'
canonical: 'https://feeny.ai/job/student-safety-specialist-content-reviewer-part-time-on-call-lightspeed-systems-9k9ra18d3rv7'
type: 'job'
last_seen: '2026-09-08'
---

# Student Safety Specialist (Content Reviewer) — Part-Time / On-Call at Lightspeed Systems

- **Company:** Lightspeed Systems
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/lightspeedsystems/jobs/7792692003

## Job description

Lightspeed’s web filtering and safety monitoring solutions utilize Artificial Intelligence, machine learning, and client input to accurately categorize and analyze internet content and activity. We are looking for an individual who exhibits high attention to detail and exceptional client service skills to join a team that provides an additional layer of human review to those technology services. In this vital Student Safety Specialist role, reviewing online activity that is recognized and "flagged" by our technology as potentially concerning or dangerous, you’ll play a key part in our mission of protecting students and have a real impact on our clients, students, and the company.

ABOUT THE JOB: The following are the essential functions of the position.  The list is not exhaustive and may be supplemented as necessary.

- Actively monitor queues to review and act on alerts flagging potentially concerning student activity.
- Analyze flagged content (including self-harm, violence, child sexual abuse material, and bullying) and determine context and student intent.
- Identify harmful online behavior and communicate with clients to advise appropriate responses.
- Collaborate with other teams (e.g., Technical Support, Sales, Customer Success) to resolve client needs.
- Continuously update skills and knowledge on the latest online threats to students.
- Review escalated alerts and contact school officials by phone to prompt urgent action.
- Identify emerging issues and trends to inform solution development.
- Participate in team projects and initiatives.
- Work flexible shifts including evenings, nights, weekends and holidays.

## ABOUT YOU

- High School Diploma
- Ability to communicate effectively, both orally and in writing, with all levels of staff, client , and emergency services.
- Ability to clearly document and record information.
- As an open-minded individual, you are willing to objectively view and categorize very offensive and highly sensitive materials.
- Dedication to protecting data privacy and confidentiality.
- Ability to closely follow documented processes.
- Excellent organizational and reasoning skills.
- Ability to function effectively in a fast-paced environment.
- Excellent client service skills.
- Passionate and focused about our mission.
- Ability to remain calm under pressure and sense of urgency.
- Highly motivated self-starter.
- Current in social media trends and language.
- Available to work flexible schedules to include nights, weekends, and holidays.
- Crisis prevention, counseling, trust and safety or other similar experience preferred, but not required.

## ABOUT US

With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at [www.lightspeedsystems.com](http://www.lightspeedsystems.com/).

We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing—at work and beyond. Offerings vary by country.

## ABOUT OUR ATX HQ

If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more.

- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun

All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)

Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.

## About Lightspeed Systems

## Company Overview
- **One-liner**: Lightspeed Systems provides a unified platform of safety, device management, and analytics solutions that help K‑12 schools optimize learning while protecting students and networks.
- **Entity Type**: Private (bootstrapped; funding details not publicly available)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 1999
- **Founders**: Brian Thomas (CEO & Co‑Founder)

## Core Business
- **Primary industry**: K‑12 education technology (EdTech)
- **Target customers**: K‑12 school districts and educational institutions (B2B, primarily in the United States and expanding internationally)
- **Mission/purpose**: “To help schools make technology easier and safer” – delivering visibility and controls that keep kids safe, networks secure, and budgets optimized so everyone can focus on teaching and learning.

## Products & Services
- **Lightspeed Filter™**: Web filtering solution that provides visibility and control of every digital interaction on and off the network, protecting students from cyber risks and distractions while ensuring compliance.
- **Lightspeed Alert™**: Proactive school safety solution that monitors online activity for self‑harm, violence, bullying, and more, with real‑time alerts and an optional 24/7/365 human review service.
- **Lightspeed MDM™**: Mobile device management for iOS and macOS devices, enabling over‑the‑air deployment, policy management, and real‑time device tracking.
- **Lightspeed StopIt™**: Anonymous reporting system for safety, misconduct, or compliance concerns, empowering school leaders to intervene early.
- **Lightspeed Signal™**: Integrated insights on app, device, and network issues to minimize classroom disruptions and streamline IT support.
- **Lightspeed Insight™**: Analytics and workflow platform that provides visibility into edtech usage, compliance, license costs, and ROI.
- **Lightspeed Classroom™**: Classroom management tool that gives teachers visibility into student screens and controls to minimize distractions, close tabs, and focus learning.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Trusted by 28 of the 50 largest U.S. school districts; serves tens of thousands of schools and protects tens of millions of students.
- **Notable Investors/Partners**: Not publicly listed (private company)
- **Growth Signals**: 25+ years in operation; expanding internationally (GM, International role on leadership team); recent focus on responsible AI use in schools; growing headcount with remote and office roles.

## Competitive Advantages
- **Integrated platform**: A single vendor offering filter, safety monitoring, MDM, classroom management, and analytics – reducing complexity for districts.
- **Deep K‑12 specialization**: 25 years of experience in the education sector, with solutions designed specifically for school environments.
- **Compliance expertise**: Helps schools meet federal, state, and local regulations for safety, data privacy, security, AI, and accessibility.
- **Scale & trust**: Adopted by large districts and recognized for privacy protection with industry‑recognized certifications.

## Strategic Focus
- **AI safety & governance**: Making AI safe, managed, appropriate, and reported in schools.
- **International expansion**: Growing presence outside the U.S. under GM Colin McCabe.
- **Proactive safety & mental health**: Expanding tools like Lightspeed Alert and StopIt to address rising concerns around student well‑being.
- **Operational efficiency**: Helping schools manage technology with small teams and tight budgets through automation and integrated insights.

## Why Work Here
- **Culture & impact**: “A place where you can make a difference every day – and have fun doing it.” Employees are passionate about supporting schools and student well‑being.
- **Remote/hybrid policy**: Two physical offices (Austin, TX and other locations) plus remote employees worldwide. Many roles are listed as REMOTE (e.g., Strategic Account Director, Executive Assistant).
- **Benefits**: Great medical/dental/vision, FSAs and company‑funded HSA, company‑matched 401k, life & disability insurance, competitive pay, parental leave, generous PTO, holiday closure from Christmas to New Year, fully stocked kitchens, catered lunches, on‑tap cold brew, games, office gyms, and new MacBooks.
- **Recognition**: Honored in Built In’s Best Places to Work in Austin based on benefits, cultural programs, and remote opportunities.
- **Engineering culture**: Fast‑paced, collaborative, casual but focused. Open roles include Software Engineer (AI Native), QA Engineer, Business Analyst, and Solutions Engineer.

## Sources
1. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/) – About page (history, mission, team)
2. [lightspeedsystems.com](https://www.lightspeedsystems.com/) – Product overview (Filter, Alert, MDM, StopIt, Signal, Insight, Classroom)
3. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/careers/) – Careers page (benefits, culture, awards)
4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/lightspeedsystems/) – Open positions (remote/hybrid, roles)
5. [lightspeedsystems.com](https://www.lightspeedsystems.com/about/leadership-team/) – Leadership team (founder, C‑suite, international GM)

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