--- title: 'Student Success Coach at Campus' canonical: 'https://feeny.ai/job/student-success-coach-campus-atlanta-te1dngn58687' type: 'job' last_seen: '2026-10-18' --- # Student Success Coach at Campus - **Company:** Campus - **Location:** Atlanta, GA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/campus/961a8111-8d55-46ce-b55f-ae14ef94dcac ## Job description ## About Campus [Campus](https://campus.edu/) is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's [Most Innovative Companies of 2024](https://c212.net/c/link/?t=0&l=en&o=4289374-1&h=905796532&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4174213-1%26h%3D410953500%26u%3Dhttps%253A%252F%252Fwww.fastcompany.com%252F91036638%252Fcampus-most-innovative-companies-2024%26a%3DMost%2BInnovative%2BCompanies%2Bof%2B2024&a=Most+Innovative+Companies+of+2024). We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! ## About the Team At Campus, our Student Success team is here to help students navigate college - and life - with confidence. From Day 1 through graduation, we’re a student’s go-to partner for encouragement, accountability, and steady support. Our Success Coaches build lasting relationships with students, help them work through academic and personal challenges, and make sure no one feels like they’re doing this alone. We believe every conversation is an opportunity to move a student closer to their goals - and that the best coaches combine warmth, clarity, and relentless follow-through. ## About the Role As a Success Coach, you’ll manage a caseload of students throughout their journey at Campus. You’ll guide them through course planning, accountability, time management, and tough conversations, helping them connect their day-to-day work to their long-term goals. You’ll be responsible for proactive outreach, relationship building, and backend documentation, balancing care and clarity while navigating a high-paced, emotionally complex role. This is not a reactive advising job. You’ll need to reach out persistently, pivot in real time, and coach students through moments of self-doubt, struggle, and celebration. You’re excited about this opportunity because you will… - Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach - Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable - Coach students through personal, academic, and motivational challenges, demonstrating empathy while helping students stay accountable for their own progress - Help students break down big goals into actionable next steps - Track progress using various dashboards - Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently - Balance a caseload of 50-75 students, triaging by risk and term - Collaborate with Admissions and Onboarding teams to clarify handoffs and student context - Adjust quickly to changing tools, processes, or term-based priorities We’re Excited About You Because You… - Are a strong empathic communicator who creates safe, goal-oriented relationships with students through consistent outreach and regular 1:1 video and phone check-ins - Support academic progress by helping students manage time, stay on track with coursework, and work through academic or personal obstacles with empathy, clarity, and actionable next steps - Help students problem-solve when they feel stuck and create scaffolding plans, while being firm with expectations and accountability - Are resilient and persistent with follow-up and outreach to students, especially when they’re non-responsive. - Can manage a caseload of up to 75 students, while maintaining weekly outreach, regularly scheduled coaching sessions multiple times in a quarter - Prioritize tasks and outreach based on student risk level, engagement, and term timing, while maintaining clear notes and follow-through - Adaptable in a fast-paced startup environment where we test different strategies for better student success Required: - Bachelor's degree - Strong organizational and caseload management skills, including clear documentation, proactive prioritization, and effective use of tools to manage follow-up and track student/customer progress - Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity - Proven ability to manage a high volume of outreach and follow-up - This role requires in-office attendance three days per week (Tuesday–Thursday) as an essential function to support student engagement, coaching, and team collaboration. Remote work is available on Monday and Friday, but in-office presence on the designated days is necessary for the performance of this role. Nice to Have: - Background in education, psychology, nonprofit, coaching, or advising - Background in fast-paced or startup environments What you’ll get: - A compensation package that includes a base salary $47,000-$56,000 + equity grant - Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. - Medical, dental, and vision insurance - 401(k) match - Fertility benefits via Carrot - Hybrid work schedule (Monday & Friday remote; Tuesday-Thursday in-office) - Flexible Time Away + paid holidays - In-office lunches for our Atlanta office - Social events - happy hours, birthday celebrations, holiday parties, & more! - Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Where we’re located: Atlanta, GA Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens. ## About Campus ## Company Overview - **One-liner**: Campus is an accredited online college offering two-year associate degrees taught live by professors from top universities, designed to be affordable, career-focused, and a launchpad for further education or employment. - **Entity Type**: Private (funding from prominent venture investors) - **Headquarters**: New York, NY, USA - **Founded**: Not publicly available (the institution has operated since 1999 as MTI College; the modern campus.edu brand was launched in the early 2020s) - **Founders**: Tade Oyerinde (Chancellor & Founder) ## Core Business - Primary industry: Education technology (EdTech) / Higher education - Target customers: B2C – students seeking an affordable, accelerated, and supported college experience, including career changers and those planning to transfer to four-year universities. - Mission statement: “Our mission is to maximize access to world-class education, preparing students for academic, career, and life success.” [campus.edu/about] ## Products & Services - **Online Associate Degree Program**: A two-year, fully online program offering live, synchronous classes taught by professors who also teach at Princeton, Stanford, Howard, and other top universities. Degrees are offered in Business, Healthcare, and IT. Students receive a personal success coach, unlimited math and writing tutoring, and – for eligible students – a laptop and mobile Wi‑Fi at no extra cost. [campus.edu] - **Transfer Pathway**: After completing their associate degree, students are supported in transferring to four-year institutions. This is a core part of the Campus model. [campus.edu] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: As of May 14, 2026, Campus served **3,178 students** with a **70% graduation rate** for full‑time, first‑time students. [campus.edu/about] - **Notable Investors / Partners**: General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal. [campus.edu/careers] - **Growth Signals**: Named one of Fast Company’s “Most Innovative Companies” of 2024. Over 100 professors on the teaching team. The company is actively expanding its physical footprint with offices in New York, Sacramento, and Atlanta. [campus.edu/careers, campus.edu/about] ## Competitive Advantages - **Low Tuition**: Tuition is capped at the maximum Pell Grant amount, making the program effectively free or very low‑cost for eligible students. - **Elite Faculty**: Students learn live from professors who teach at prestigious universities – a differentiating factor versus many other online colleges. - **High‑Touch Support**: Dedicated personal success coaches, 24/7 tutoring, and technology provision (laptops/hotspots) remove common barriers to completion. - **Accreditation**: Campus is accredited by the Accrediting Commission for Community and Junior Colleges (ACCJC), with a track record since 1999. ## Strategic Focus - Scaling enrollment while maintaining high graduation rates and student satisfaction. - Expanding degree program offerings and strengthening transfer partnerships with four‑year universities. - Continuing to invest in proprietary technology and student‑success models to drive outcomes. ## Why Work Here - **Mission‑Driven**: Employees are united by the goal of reimagining higher education and making it accessible. Values include “Make history,” “Student experience obsessed,” and “Owners, not renters.” [campus.edu/careers] - **Culture & Ratings**: Glassdoor rating of **4.6/5** (29 reviews), with 95% approval of CEO Tade Oyerinde. Culture scores high on “Culture & Values” (4.6) and “Compensation & Benefits” (4.5). [glassdoor.com] - **Work Model**: Hybrid – Mondays and Fridays remote; Tuesdays, Wednesdays, and Thursdays in‑office. Offices in New York (Tribeca), Sacramento, and Atlanta. [campus.edu/careers] - **Perks**: Equity for all employees, heavily subsidized health insurance (free dental & vision), 401(k) match up to 3%, flexible time off, fertility benefits (Carrot), daily catered lunch, dog‑friendly office, and regular social events (Spring Fling, Summer Soirée, etc.). [campus.edu/careers] - **Engineering & Product Environment**: Emphasis on building a pioneering technology platform. The Chief Technology Officer is Jerome Pesenti. The company values “progress over perfection” and empowers team members to own their work. [campus.edu/careers] ## Sources 1. [campus.edu/careers](https://campus.edu/careers) 2. [campus.edu/about](https://www.campus.edu/about) 3. [campus.edu](https://www.campus.edu/) 4. [glassdoor.com](https://www.glassdoor.com/Reviews/Campus-edu-Reviews-E9687923.htm) 5. 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