--- title: 'Student Success Team Lead at Campus' canonical: 'https://feeny.ai/job/student-success-team-lead-campus-atlanta-2r0sckz1r3ts' type: 'job' last_seen: '2026-10-18' --- # Student Success Team Lead at Campus - **Company:** Campus - **Location:** Atlanta, GA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/campus/2ba104f0-4f57-4feb-8d09-abad5e546843 ## Job description ## About Campus Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! ## About the Role We are seeking a Student Success Team Lead to guide a team of success coaches and improve student outcomes through effective coaching and data-driven strategies. Reporting to the Success Manager, the Team Lead will focus on developing their team, ensuring they build meaningful relationships with students while meeting key performance goals like retention and engagement. If you’re a strong leader with experience in coaching and a passion for using data to achieve results, we’d love to hear from you! You're excited about this opportunity because you will... - Ensure coaches are building strong, meaningful relationships with their students - Lead weekly team meetings and pipeline sessions to identify retention strategies and focus areas - Use data and KPIs like retention, attendance, and student NPS to track performance and ensure your team meets goals - Support coaches in addressing challenges and improving outcomes - Monitor and support your team’s daily activities, including calls, emails, and texts, to ensure effective and timely student engagement - Conduct call monitoring to provide feedback and help coaches improve their outreach and coaching skills - Manage a small caseload of students to stay connected with the coaching experience and provide direct support - Partner with leadership and other stakeholders to align on updates, initiatives, and organizational priorities - Act as a resource for your team, stepping in to manage escalated student concerns when needed - Use data insights to identify areas for growth, implement new initiatives, and continuously improve the student success program - Apply your teaching or instructional experience to coach your team effectively, modeling clear communication, accountability, and student-centered practices. We're excited about you because... - You have 4+ years of experience in customer service, education, student support, or coaching/mentoring programs (experience as a teacher, particularly at the high school level, is a plus) - You have 3+ years of leadership experience, with a proven ability to manage and develop teams - You have strong communication and interpersonal skills to build relationships with both students and staff - You have a data-driven mindset with experience using metrics to track performance and guide decisions - You have a passion for coaching, mentoring, and helping others succeed Nice to Have: Prior teaching experience or experience in the education sector or a mission-driven organization. What you’ll get: - A compensation package that includes a base salary ($65,000 - $75,000) + equity grant - Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. - Medical, dental, and vision insurance - 401(k) match - Fertility benefits via Carrot - Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office) - Flexible Time Away + paid holidays - In-office lunches for our Atlanta office - Social events - happy hours, birthday celebrations, holiday parties, & more! - Opportunity to make an impact – you’ll be an integral player in bringing our vision to life Where we’re located: Atlanta, GA Unfortunately, we are unable to offer new H-1B visa sponsorship for this position. Candidates must already be authorized to work in the U.S. without requiring new H-1B sponsorship. However, we can support H-1B transfers and are able to sponsor TN visas for eligible Canadian and Mexican citizens. ## About Campus ## Company Overview - **One-liner**: Campus is an accredited online college offering two-year associate degrees taught live by professors from top universities, designed to be affordable, career-focused, and a launchpad for further education or employment. - **Entity Type**: Private (funding from prominent venture investors) - **Headquarters**: New York, NY, USA - **Founded**: Not publicly available (the institution has operated since 1999 as MTI College; the modern campus.edu brand was launched in the early 2020s) - **Founders**: Tade Oyerinde (Chancellor & Founder) ## Core Business - Primary industry: Education technology (EdTech) / Higher education - Target customers: B2C – students seeking an affordable, accelerated, and supported college experience, including career changers and those planning to transfer to four-year universities. - Mission statement: “Our mission is to maximize access to world-class education, preparing students for academic, career, and life success.” [campus.edu/about] ## Products & Services - **Online Associate Degree Program**: A two-year, fully online program offering live, synchronous classes taught by professors who also teach at Princeton, Stanford, Howard, and other top universities. Degrees are offered in Business, Healthcare, and IT. Students receive a personal success coach, unlimited math and writing tutoring, and – for eligible students – a laptop and mobile Wi‑Fi at no extra cost. [campus.edu] - **Transfer Pathway**: After completing their associate degree, students are supported in transferring to four-year institutions. This is a core part of the Campus model. [campus.edu] ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: As of May 14, 2026, Campus served **3,178 students** with a **70% graduation rate** for full‑time, first‑time students. [campus.edu/about] - **Notable Investors / Partners**: General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal. [campus.edu/careers] - **Growth Signals**: Named one of Fast Company’s “Most Innovative Companies” of 2024. Over 100 professors on the teaching team. The company is actively expanding its physical footprint with offices in New York, Sacramento, and Atlanta. [campus.edu/careers, campus.edu/about] ## Competitive Advantages - **Low Tuition**: Tuition is capped at the maximum Pell Grant amount, making the program effectively free or very low‑cost for eligible students. - **Elite Faculty**: Students learn live from professors who teach at prestigious universities – a differentiating factor versus many other online colleges. - **High‑Touch Support**: Dedicated personal success coaches, 24/7 tutoring, and technology provision (laptops/hotspots) remove common barriers to completion. - **Accreditation**: Campus is accredited by the Accrediting Commission for Community and Junior Colleges (ACCJC), with a track record since 1999. ## Strategic Focus - Scaling enrollment while maintaining high graduation rates and student satisfaction. - Expanding degree program offerings and strengthening transfer partnerships with four‑year universities. - Continuing to invest in proprietary technology and student‑success models to drive outcomes. ## Why Work Here - **Mission‑Driven**: Employees are united by the goal of reimagining higher education and making it accessible. Values include “Make history,” “Student experience obsessed,” and “Owners, not renters.” [campus.edu/careers] - **Culture & Ratings**: Glassdoor rating of **4.6/5** (29 reviews), with 95% approval of CEO Tade Oyerinde. Culture scores high on “Culture & Values” (4.6) and “Compensation & Benefits” (4.5). [glassdoor.com] - **Work Model**: Hybrid – Mondays and Fridays remote; Tuesdays, Wednesdays, and Thursdays in‑office. Offices in New York (Tribeca), Sacramento, and Atlanta. [campus.edu/careers] - **Perks**: Equity for all employees, heavily subsidized health insurance (free dental & vision), 401(k) match up to 3%, flexible time off, fertility benefits (Carrot), daily catered lunch, dog‑friendly office, and regular social events (Spring Fling, Summer Soirée, etc.). [campus.edu/careers] - **Engineering & Product Environment**: Emphasis on building a pioneering technology platform. The Chief Technology Officer is Jerome Pesenti. The company values “progress over perfection” and empowers team members to own their work. [campus.edu/careers] ## Sources 1. [campus.edu/careers](https://campus.edu/careers) 2. [campus.edu/about](https://www.campus.edu/about) 3. [campus.edu](https://www.campus.edu/) 4. [glassdoor.com](https://www.glassdoor.com/Reviews/Campus-edu-Reviews-E9687923.htm) 5. [jobs.ashbyhq.com/campus](https://jobs.ashbyhq.com/campus/1bda459f-8624-4415-ba08-42197d05c927) ## Other roles at Campus - [Student Success Team Lead](https://feeny.ai/job/student-success-team-lead-campus-austin-zyjksshk3zm7) — Austin, TX - [Student Success Coach](https://feeny.ai/job/student-success-coach-campus-atlanta-te1dngn58687) — Atlanta, GA - [Senior Payroll Specialist](https://feeny.ai/job/senior-payroll-specialist-campus-new-york-jjj4gh113wzv) — New York, NY - [Admissions Counselor](https://feeny.ai/job/admissions-counselor-campus-austin-718g3qg9fn7g) — Austin, TX - [Student Success Coach](https://feeny.ai/job/student-success-coach-campus-austin-ygy3am2rpv3e) — Austin, TX - [IT Support Specialist](https://feeny.ai/job/it-support-specialist-campus-phoenix-rb7kyt4kfqt1) — Phoenix, AZ - [Performance Marketing Associate](https://feeny.ai/job/performance-marketing-associate-campus-new-york-jdyxvgwabfbs) — New York, NY - [Student Accounts Specialist](https://feeny.ai/job/student-accounts-specialist-campus-atlanta-hwpdn78yk3ga) — Atlanta, GA - [Admissions Team Lead](https://feeny.ai/job/admissions-team-lead-campus-atlanta-6ahsqxtmmxmf) — Atlanta, GA - [Social Media Content Producer](https://feeny.ai/job/social-media-content-producer-campus-new-york-6cgrf6mr7twe) — New York, NY