---
title: 'Success and Solutions Lead, Nova at AngelList'
canonical: 'https://feeny.ai/job/success-and-solutions-lead-nova-angellist-new-york-1g3xkenmvef4'
type: 'job'
last_seen: '2026-11-06'
---

# Success and Solutions Lead, Nova at AngelList

- **Company:** AngelList
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.lever.co/angellist/d9bd5e25-40f6-42a6-aee3-5668c333eb40

## Job description

## About AngelList

Private markets are the new public markets. The most important companies of this era are private, and almost no one can own them. What's missing is the financial system public markets spent a century building: exchanges, custodians, brokers, and ways for ordinary people to buy in. Private markets, now $28T, never had the equivalent. AngelList is building it. The last decade of structural innovation in venture happened here: syndicates, SPVs at scale, Rolling Funds, scout programs. Today we have $200B+ in assets and 30,000+ startups funded on our platform. The rest of private markets is next. Funds is the software and services behind private funds, Nova is the banking network, Meridian is the wealth platform for accredited investors, and USVC is the brand behind a registered fund that lets anyone invest in venture. Working here means an unusual amount of agency on a problem that matters. Titles are closer to suggestions, and there are about 200 of us building what private markets never had. Come build it with us.

## About the role

Nova is the payments network for private markets. Inside AngelList, it's moved $90B between funds and investors over five years. Now we're expanding it to the rest of venture, private equity, and real estate by partnering with the fund admins who serve them. We're hiring a Success & Solutions Lead to own the customer side of that network. You'll start by supporting customers hands-on, learn where things break, and build the systems that replace manual work. Expect the role to change considerably over the course of the first year as the business scales. You'll manage our Solutions team, report to our Head of Customer Relations, and work closely with Nova's GM. This role is based in New York City.

## Responsibilities

- Own the entire surface area of customer support, from direct ticket handling to self-serve and automations.
- Design the organization, systems, and instrumentation that allow Nova to operate leanly and efficiently.
- Grow payment volume and verified identities by expanding how fund admins and their GPs use Nova.
- Own onboarding and enablement for fund admins and their funds.
- Ensure seamless service delivery to investors to build trust among our customer segments.
- Be the voice of the customer, keeping tight feedback loops with Product, Engineering, Partnerships, and Banking Operations.

You have

- 6+ years in strategy and operations, business operations, or consulting, including 3+ as an operator at a company that scaled
- Managed people and drove work across teams without direct authority
- Built workflows, systems, automations, or AI agents that created leverage for you and the business
- Onboarded customers on a complex product, ideally in fintech, payments, or financial services
- Made the hard call with a customer when there was no playbook

Working Here If you don’t meet every requirement above, we still encourage you to apply. We value complementary strengths and operators who learn by doing. Compensation:The compensation for this role includes a competitive base salary, performance based variable component up to 20%, benefits, and an equity package. The base salary for this role is $170,000+ annually but actual will vary based on a number of factors including a candidate’s professional background, experience, and location. Full details about our Total Rewards package will be provided during the recruitment process. Benefits:We support your life both in and outside of work. Explore our benefits Learn about Funders & Founders What Guides Us:At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us. Our beliefs

## Our values & leadership expectations

AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About AngelList

## Company Overview
- **One-liner**: AngelList builds the financial system for private markets, providing the infrastructure where capital, creativity, and hard work come together to accelerate the rate of innovation.
- **Entity Type**: Private (venture-backed; $124.1M total funding across 8 rounds)
- **Headquarters**: San Francisco, California, United States (additional office in San Diego; workforce distributed across 31 countries)
- **Founded**: 2010
- **Founders**: Naval Ravikant and Babak Nivi

## Core Business
- **Primary industry**: Private market investment infrastructure / fintech (venture capital administration, fund management, startup investing)
- **Target customers**: B2B and B2C — fund managers, venture investors, syndicate leads, startups, and accredited/retail investors seeking access to private markets
- **Mission or purpose statement**: "The financial system for private markets." The company's stated goal is to solve the "ownership gap" for private companies — building the equivalent of public-market infrastructure (exchanges, custodians, transfer agents, brokers, retail distribution) for private markets, which now represent more than $28T in U.S. fund AUM.

## Products & Services
- **AngelList Funds**: The administration layer for venture capital — enables fund managers to launch and operate venture funds, SPVs, and syndicates on the platform.
- **USVC**: The brand behind retail access to venture investing, allowing non-institutional investors to participate in private-market deals.
- **Meridian**: The wealth layer for private markets; a platform for managing private-market assets and portfolio operations.
- **Nova** (coming soon): The banking and payments layer for private markets, announced as the next major product release.
- **Scout Funds & SPVs**: Additional investment vehicles supported on the platform alongside venture funds.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $124.1M (8 prior rounds). Platform scale figures are conflicting across sources: LinkedIn reports **$171B in assets on platform, 25K+ funds and syndicates, and 72K active investors**, while Built In reports **$15B in assets for fund managers, 17K+ startup investments (including 287 unicorns), and 1.3K startups using founder services** — both cited below as conflicting reports.
- **Notable Investors/Partners**: Not publicly available in the provided data sources.
- **Growth Signals**: Acquired Nova (banking/payments layer) in July 2023; acquired Prospectify (2019) and Product Hunt (2016, for $20M); has delivered $10B in capital to startups with a stated ambition to reach $10T; active hiring across Engineering, Data, Finance, Marketing, Legal, and Customer Success teams.

## Competitive Advantages
- **Network effects / de facto standard**: Positions itself as the default platform for startup investing, with 25K+ funds and syndicates and 72K active investors on platform (per LinkedIn data).
- **Full-stack private-market infrastructure**: Unlike point solutions, AngelList spans fund administration (Funds), retail access (USVC), wealth management (Meridian), and soon banking/payments (Nova) — a vertically integrated stack for private markets.
- **Data moat**: Years of transaction, fund, and investor data create switching costs for fund managers and investors alike.
- **Founder-friendly brand equity**: Long-standing reputation in the startup ecosystem, including backing 287 unicorns (per Built In).

## Strategic Focus
- **Launching Nova**: The banking and payments layer for private markets is positioned as the next major growth vector, completing the company's "financial system for private markets" vision.
- **Scaling Meridian**: Building out the wealth layer to serve private-market asset management at scale.
- **Expanding retail access**: Growing USVC to bring venture investing to a broader audience beyond accredited investors.
- **Growing platform AUM**: Pushing from $10B in capital delivered toward the stated $10T ambition.

## Why Work Here
- **Culture**: The company emphasizes high agency and ownership — described as "no ladders, only roads," where employees are expected to pave their own career paths and take on more than peers in the industry, faster, with less.
- **Work mode**: Hybrid roles available in San Francisco, CA and New York City, NY (e.g., Senior Platform Engineer, Investor Services Specialist, Investment Operations Associate).
- **Funder & founders program**: Employees can invest up to $100K from an AngelList fund into deals they source and earn 20% of the profits from those investments.
- **Financial wellbeing**: Competitive salary, 401K, equity, FSA, and access to a finance coach.
- **Healthcare**: Premium medical, dental, vision coverage, One Medical, wellness coach, FSA, Carrot fertility benefits, and generous parental leave.
- **Lifestyle perks**: Unlimited PTO, unlimited book stipend, wellness reimbursement, and a remote office budget (co-working/home office).
- **Office perks**: In-office meals, coffee walks, team offsites, commuter benefits, and safe rides home.
- **Team size (conflicting reports)**: The careers page cites a team of 140; LinkedIn reports 321 employees (-0.7% YoY); Built In reports 518 total employees across 3 offices.

## Sources
1. [angellist.com — Careers](https://www.angellist.com/careers)
2. [angellist.com — About](https://www.angellist.com/about)
3. [linkedin.com — AngelList company page](https://www.linkedin.com/company/angellist)
4. [jobs.lever.co — AngelList](https://jobs.lever.co/angellist)
5. [builtin.com — AngelList](https://builtin.com/company/angellist)

## Other roles at AngelList

- [Product Manager, Institutional](https://feeny.ai/job/product-manager-institutional-angellist-san-francisco-k9z20rsxndst) — San Francisco, CA
- [Fund Accounting Operations Support (Philippines)](https://feeny.ai/job/fund-accounting-operations-support-philippines-angellist-remote-yyw6myt7f6wc)
- [Cash Reconciliation Associate (Philippines)](https://feeny.ai/job/cash-reconciliation-associate-philippines-angellist-remote-1br6t8b31ap4)
- [Tax Senior Associate (Institutional)](https://feeny.ai/job/tax-senior-associate-institutional-angellist-new-york-hvnaqfg6xnek) — New York, NY
- [Tax Lead - Full Service (Platform-Advised Funds)](https://feeny.ai/job/tax-lead-full-service-platform-advised-funds-angellist-new-york-2hfqemgafs6f) — New York, NY
- [Tax Lead - Full Service (Self-Advised)](https://feeny.ai/job/tax-lead-full-service-self-advised-angellist-new-york-p0f43fkdd3pr) — New York, NY
- [Fund Operations Senior Associate, Distributions](https://feeny.ai/job/fund-operations-senior-associate-distributions-angellist-new-york-eadpf1thf1s3) — New York, NY
- [Subscriptions & Closings Manager](https://feeny.ai/job/subscriptions-closings-manager-angellist-new-york-gbe58f9kq84b) — New York, NY
- [Fund Accounting Senior Manager](https://feeny.ai/job/fund-accounting-senior-manager-angellist-new-york-0ndcprfs36rd) — New York, NY
- [Fund Accounting Senior Associate](https://feeny.ai/job/fund-accounting-senior-associate-angellist-new-york-7c5pd3zj0sdp) — New York, NY