--- title: 'Success Engineer (Global) at Metabase' canonical: 'https://feeny.ai/job/success-engineer-global-metabase-global-yzg64ryc0err' type: 'job' last_seen: '2026-09-11' --- # Success Engineer (Global) at Metabase - **Company:** Metabase - **Location:** Global - **Compensation:** $90k–$190k - **Employment:** full-time - **Work type:** remote - **Posted:** 2020-05-19 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.lever.co/metabase/20d0af01-5532-4c22-bf64-474f15b1df05 ## Job description Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us. We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase. Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. ## What you’ll do - Talk to our users to understand their goals and challenges - Help customers design and optimize their Metabase implementation - Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. - Solve complex problems and troubleshoot customer issues - Collaborate with our technical communicators to create educational materials for our customers - Serve as the voice of the customer to our product and engineering teams and help drive product development ## About you - Enjoy helping people and solving their problems - Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases - Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: - Designing, developing, and troubleshooting web applications - Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) - Managing, troubleshooting, and optimizing databases ## Nice to have - Experience with Metabase or other BI tools - Experience working for an open source product - Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? - We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. - Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. - You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Closing Here’s some quotes from real customers about working with Success Engineering: “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO” “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant” “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!” “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.” “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come. For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire. E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) ## About Metabase ## Company Overview - **One-liner**: Metabase provides an open-source AI-powered analytics platform that lets teams explore, visualize, and embed data with ease. - **Entity Type**: Private (Series B, $51M total funding) - **Headquarters**: Spring Valley, California, United States (with an office in San Francisco) - **Founded**: 2014 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Data Infrastructure and Analytics (business intelligence, embedded analytics) - **Target customers**: B2B, data teams, enterprise companies, SaaS product teams - **Mission or purpose**: To bring data tools with the elegance and simplicity of consumer products to the world of enterprise business intelligence, making analytics accessible to everyone. ## Products & Services - **[Metabase Open Source Edition](https://www.metabase.com/)**: Free, self-hosted BI platform with AI features (Metabot), visual query builder, dashboards, and SQL editor. Licensed under AGPL. - **[Metabase Cloud](https://www.metabase.com/)**: Hosted version with expert support, backups, SSL, SOC2 Type 2, and automatic upgrades. - **[Embedded Analytics](https://www.metabase.com/product/embedded-analytics)**: Multi-tenant, white-label analytics components for SaaS applications, with granular permissions and low-code integration. - **[Data Studio](https://www.metabase.com/product/data-studio)**: Semantic layer for curating canonical metrics, governed tables, and vetted data sources – making data correct for both humans and AI. - **[Metabase MCP Server & CLI](https://www.metabase.com/)**: Interfaces for AI agents, terminal-native workflows, and interactive data exploration. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue of $24.9M (2025) | Total funding of $51M - **Notable Investors/Partners**: New Enterprise Associates (lead in Series A and early round), Insight Partners (lead in Series B) - **Growth Signals**: - 97 employees (+6.8% YoY) - 28,854 LinkedIn followers (+43.7% YoY) - 100,000+ companies trust Metabase - Active hiring for 5 roles (Success Engineer, Technical Product Lead, etc.) ## Competitive Advantages - **Open source core** that enables self-hosting, community trust, and customization (AGPL and commercial licenses). - **AI-native analytics** (Metabot) built into every plan, with a verifiable semantic layer that ensures accurate answers. - **Enterprise-grade security** (SOC1, SOC2, GDPR, CCPA) and multi-tenant data segregation for embedded use cases. - **Low-code embedding** with dynamic styling, white-labeling, and flexible permissions – differentiating from heavier BI tools. - **Strong developer community**: 47k+ stars on GitHub, active plugin SDK, and MCP server for AI integration. ## Strategic Focus - **AI-powered analytics**: Deepening AI features (Metabot, MCP server) to let users ask questions and get trusted answers. - **Semantic layer governance**: Building Data Studio as the foundation for consistent, governed metrics across the organization. - **Embedded analytics growth**: Expanding the embedding platform to attract more SaaS and product-led companies. - **Global talent expansion**: Hiring across Europe and North America, with a distributed workforce in 25 countries. ## Why Work Here - **Engineering-led culture**: Small, lean team (97 people) with a focus on product quality and open source values. - **Remote-friendly with SF hub**: Offices in San Francisco and Spring Valley, but many team members work remotely across time zones. Collaboration uses Zoom, Slack, and GitHub. - **Great benefits**: Substantial equity in a venture-funded company, competitive compensation, and a supportive environment for career growth. - **High employee satisfaction**: 4.8/5 on employer reviews, with 4.9 for work-life balance, 4.8 for culture and compensation. - **Impact**: Join a pivotal time in a company that is defining the future of open source AI analytics, with a product used by millions. ## Sources 1. [metabase.com](https://www.metabase.com/) 2. [metabase.com/jobs](https://www.metabase.com/jobs) 3. [linkedin.com/company/metabase](https://linkedin.com/company/metabase) 4. [github.com/metabase/metabase](https://www.github.com/metabase/metabase) 5. [metabase.com/blog](https://www.metabase.com/blog) ## Other roles at Metabase - [Controller](https://feeny.ai/job/controller-metabase-united-states-6ysheq315983) — United States - [Head of Partnerships](https://feeny.ai/job/head-of-partnerships-metabase-global-3y216rynsc7j) — Global - [Demand Generation](https://feeny.ai/job/demand-generation-metabase-united-states-ktzn6sm4m0n3) — United States - [Developer Advocate](https://feeny.ai/job/developer-advocate-metabase-united-states-2sr2r3n7t3x9) — United States - [Product Marketer](https://feeny.ai/job/product-marketer-metabase-united-states-ywyc6hggb7bf) — United States - [CI Engineer](https://feeny.ai/job/ci-engineer-metabase-global-fkhvnb3k049e) — Global - [Technical Product Lead](https://feeny.ai/job/technical-product-lead-metabase-global-7sbzs07660ns) — Global - [Global Community Events Manager](https://feeny.ai/job/global-community-events-manager-metabase-united-states-esrngwfaw2w7) — United States - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-metabase-global-8mtmtba8qbp6) — Global - [Success Engineer (EU)](https://feeny.ai/job/success-engineer-eu-metabase-europe-7mq9w3xg7m09) — Europe