---
title: 'Summer 2027 - Product Support Engineering Intern 6470 - 6442 at Shield AI'
canonical: 'https://feeny.ai/job/summer-2027-product-support-engineering-intern-6470-6442-shield-ai-dallas-4trfjdw8wt6c'
type: 'job'
last_seen: '2026-10-31'
---

# Summer 2027 - Product Support Engineering Intern 6470 - 6442 at Shield AI

- **Company:** Shield AI
- **Location:** Dallas, TX
- **Compensation:** $37–$97/hr
- **Employment:** internship
- **Work type:** onsite
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-31
- **Apply:** https://jobs.lever.co/shieldai/5fb0fc3c-3747-4351-92fd-459b3df7c82c

## Job description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Our Summer Internship program is a wonderful opportunity for Fall and Spring graduates to immerse themselves in an innovative and mission driven culture. Our paid internship program will provide you with hands on mentorship, an opportunity to add real contribution to our company via your internship project, and a possible job offer at the end. You will have the chance to make lifelong friendships, expand your network, and learn all about what it's like to work in a high-growth, fast scaling tech unicorn. You'll take part in company sponsored events and enjoy exploring a new city. Read on below to learn more about this unique internship!

## About the Role

The Product Support Engineering Intern (Sustainment & Data) position at Shield AI focuses on optimizing the reliability, availability, and maintainability (R&M) of autonomous defense systems. You will develop critical sustainment tools, analyze logistics data, and build data pipelines to track fleet health.

Required Qualifications

- Current student pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
- Strong proficiency in Python, SQL, R, or data visualization tools (e.g., Tableau, Power BI).
- Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.
- Effective communication skills to translate complex data sets into actionable engineering recommendations.
- Ability to commit to an on-site, 10-week full-time internship program.

## Preferred Qualifications

- Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.
- Familiarity with database design, data warehousing, or system architecture concepts.
- Knowledge of aerospace or military sustainment standards (e.g., MIL-HDBK-217, MIL-STD-1629).

Project Scope & Description

- Develop Sustainment Tools: Create, maintain, and optimize tools, dashboards, and data pipelines/systems to track fleet metrics and maintenance data.
- Logistics & R&M Engineering: Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).
- Data Integration: Clean and analyze telemetry, maintenance logs, and supply chain data using programming languages and tools like Python, SQL, Palantir Foundry.
- FRACAS Management: Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify trends in component failures and improve product lifecycle management.
- Cross-Functional Collaboration: Partner with software engineering, logistics, and field operations to automate data collection and improve technical documentation.

#intern

Shield AI is proud to offer competitive pay and a housing stipend for qualified hires. While our People Experience team provides resources and assistance, interns are responsible to find their own housing and travel to and from their office location.

###

Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

## About Shield AI

## Company Overview
- **One-liner**: Shield AI builds AI pilots and autonomous systems for military aircraft to protect service members and civilians.
- **Entity Type**: Private (Series G, venture-backed)
- **Headquarters**: San Diego, California, United States
- **Founded**: 2015
- **Founders**: Brandon Tseng, Ryan Tseng, Andrew Reiter

## Core Business
- Primary industry/industries: Defense technology, artificial intelligence, autonomous systems, aerospace
- Target customers: U.S. Department of Defense, allied nations’ military forces (B2G / Government)
- Mission or purpose statement: “Protect service members and civilians with intelligent systems.”

## Products & Services
- **Hivemind**: A combat‑tested, modular autonomy stack for aircraft – self‑driving technology for drones, jets, and helicopters. Includes path‑planning, mapping, state‑estimation, computer vision, and reinforcement learning. Type: Software (AI/autonomy).
- **V‑BAT**: A vertical take‑off and landing (VTOL) unmanned aerial system (UAS) designed for persistent ISR and strike missions. Type: Hardware (drone).
- **X‑BAT**: An advanced unmanned aircraft system with extended endurance and payload capacity, built for multi‑domain operations. Type: Hardware (drone).
- **Hivemind Vision Systems**: Computer‑vision and sensor‑fusion capabilities integrated into Hivemind for GPS‑denied environments. Type: Software + sensors.
- **Hivemind Enterprise**: A deployable version of Hivemind for third‑party platforms and commercial applications. Type: Software.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company). Total funding raised: $3.6B (as of Series G in March 2026).
- **Key Metric**: Annual Revenue ~$21.7M (estimated, private) | Total Funding $3.6B (including $2B Series G led by JP Morgan Chase and Advent International, March 2026).
- **Notable Investors/Partners**: JP Morgan Chase, Advent International, Blackstone, Riot Ventures, SnowPoint Ventures, Disruptive (55+ investors total). Strategic partners include U.S. DoD and allied defense forces.
- **Growth Signals**: Headcount grew 68.3% YoY to 1,283 employees; 338 active job postings (+57.2% YoY); operates in 5 countries (U.S., Australia, UAE, Norway, Ukraine); recent acquisitions of Sentient Vision Systems (2024), Heron Systems, MARTIN UAV.

## Competitive Advantages
- **Combat‑proven autonomy**: Hivemind has been tested in live military operations, providing a first‑mover advantage in contested, GPS‑denied environments.
- **Full‑stack integration**: Combines software (AI pilot), hardware (V‑BAT, X‑BAT), and sensor systems, creating a tightly integrated product ecosystem.
- **Cross‑functional engineering culture**: Engineers work across AI, robotics, aerospace, and defense – not siloed – enabling rapid iteration and field deployment.
- **Top talent pipeline**: Employees drawn from Lockheed Martin, Northrop Grumman, Raytheon, Amazon, Anduril, and other leading defense/tech firms.

## Strategic Focus
- **Scale AI pilots across all domains**: Extend Hivemind from aircraft to ships, satellites, and ground vehicles (“every military asset”).
- **International expansion**: Growing presence in Australia, Europe, and Middle East via mission autonomy centers and partnerships.
- **Deepen autonomy stack**: Continued investment in reinforcement learning, simulation, and computer vision to maintain leadership in contested‑environment autonomy.

## Why Work Here
- **Mission‑driven work**: Directly contribute to protecting service members and civilians with cutting‑edge AI and robotics.
- **Cross‑functional teams**: Engineers collaborate across disciplines (AI, hardware, software, systems) on real‑world defense challenges.
- **Benefits**: Excellent medical coverage, mental health EAP, paid parental leave, pet insurance, flexible work hours, gym discounts (SD) / on‑site gym (DC), free parking, competitive compensation, 401k with match, stock benefits.
- **Work policy**: Flexible work hours; some offices (e.g., San Diego HQ, Arlington, DC) have on‑site facilities. Remote/hybrid options available depending on role.
- **Growth trajectory**: Rapidly scaling (68% headcount growth) with hundreds of open roles across engineering, operations, and program management.

## Sources
1. [shield.ai/about](https://shield.ai/about/)
2. [shield.ai/careers](https://shield.ai/careers/)
3. [LinkedIn – Shield AI](https://www.linkedin.com/company/shield-ai)
4. [CBInsights – Shield AI](https://www.cbinsights.com/company/shield-ai)
5. [Lever – Shield AI Jobs](https://jobs.lever.co/shieldai)

## Other roles at Shield AI

- [People Experience Ops Partner (R6507)](https://feeny.ai/job/people-experience-ops-partner-r6507-shield-ai-melbourne-wt6yv7671953) — Melbourne, Australia
- [Senior Military Recruiter](https://feeny.ai/job/senior-military-recruiter-shield-ai-seattle-re74pjjj5wg0) — Seattle, WA
- [Senior Applications Engineer, Maritime Autonomy (R6378)](https://feeny.ai/job/senior-applications-engineer-maritime-autonomy-r6378-shield-ai-united-states-115dat2sacmr) — United States
- [Team Lead, Software Test & Quality Assurance](https://feeny.ai/job/team-lead-software-test-quality-assurance-shield-ai-melbourne-2zd0nnr6m49e) — Melbourne, Australia
- [HMS Simulation Framework Lead (R6397)](https://feeny.ai/job/hms-simulation-framework-lead-r6397-shield-ai-washington-99dd7z3pwyj8) — Washington, DC
- [Senior Recruiter, University and Alternative Channels](https://feeny.ai/job/senior-recruiter-university-and-alternative-channels-shield-ai-seattle-18hwy8k6s838) — Seattle, WA
- [Senior Software Engineer, Frontend Platform (R5790)](https://feeny.ai/job/senior-software-engineer-frontend-platform-r5790-shield-ai-san-diego-8jt7za84gxq7) — San Diego, CA
- [Senior Field Services Engineer (R6380)](https://feeny.ai/job/senior-field-services-engineer-r6380-shield-ai-san-diego-55yqyfdywwf1) — San Diego, CA
- [Senior Director, Partner Programs (R6239)](https://feeny.ai/job/senior-director-partner-programs-r6239-shield-ai-washington-38d20d3qwfvz) — Washington, DC
- [Global Mobility Specialist (R6192)](https://feeny.ai/job/global-mobility-specialist-r6192-shield-ai-seattle-kdftadyxdwsa) — Seattle, WA