--- title: 'Super Day - Business Operations Associate (Rotational Program) at Perpay - Career''s Page' canonical: 'https://feeny.ai/job/super-day-business-operations-associate-rotational-program-perpay-career-s-page-wtmjybde810e' type: 'job' last_seen: '2026-11-07' --- # Super Day - Business Operations Associate (Rotational Program) at Perpay - Career's Page - **Company:** Perpay - Career's Page - **Location:** Philadelphia, PA - **Posted:** 2025-09-05 - **Last confirmed live:** 2026-11-07 - **Apply:** https://job-boards.greenhouse.io/perpay/jobs/4856030007 ## Job description About Us: Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we’ve built to make an impact: - Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. - Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. - Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now. This is a 🚀 Super Day Hiring Event 🚀 specific job posting. What is Super Day? It's an accelerated hiring event that will give recent graduates the unique opportunity to land this role in just one day! We will host it on January 7th at Perpay HQ in Philadelphia. Selected candidates will tour the office, meet the team, and experience a fast-tracked interview process. Attendance is invite-only, and applicants must complete a pre-work video challenge to be considered. Launch your career by applying below! *Application Deadline: December 18th* **Please note, if you are unable to attend the super day on January 7th, we encourage you to still apply for the role!** About the Role: We’re seeking highly motivated recent graduates who are passionate about our mission and eager to make a meaningful impact on our customers, while supporting the growth of operations. As a Business Operations Specialist, you’ll be instrumental in helping customers navigate their shopping and credit-building experiences. By analyzing customer feedback and operational performance data, you'll help identify areas for improvement and drive changes that enhance both customer satisfaction and overall operational efficiency. This role also provides a unique chance to explore a range of professional growth opportunities through rotations across various internal teams (for example: Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, People, and more). During each 10-11 week rotation, you will integrate yourself into the team, work on impactful projects, and build your professional network. You’ll play an integral role in shaping product development and process improvements, acting as a liaison between customers and internal teams. Throughout your rotations, we’ll empower you to discover your path and challenge you to elevate your contributions. Our greatest strength is our people and we’d love for you to be one of them! What You'll Do: Initially - Deliver exceptional customer service across multiple channels (chat, email, phone), guiding users through their shopping and credit-building journey - Drive resolution of high-impact problems across operational verticals: Core, Marketplace, Card, and Risk - Collect and analyze customer service data to develop and implement performance improvement strategies - Collaborate with overseas BPO (Business Process Outsourcing) partner to provide actionable feedback on customer service interactions, ensuring continuous improvement in agent efficiency, accuracy, and overall service quality - Maintain and update internal training materials, including SOPs and operational documentation - Help shape the future of Perpay, ensuring that we continue to exceed customer expectations and expand access to financial services for all Working Towards - Rotate through internal teams including Product, Acquisition, Merchandising, Credit Card, Marketing, Compliance, and People - Work cross-functionally by proposing solutions to optimize operational efficiency and drive business outcomes - Measure and communicate user friction points to the Product team and propose UX solutions - Collaborate with Merchandising to support seamless execution of orders, pricing, shipments, and vendor coordination - Leverage customer service expertise to manage BPO operations, setting clear performance standards to shape agent output while ensuring alignment of business goals - Lead training for new and existing team members - Design your career trajectory by diving into experiences that will help you draw your own map – unlocking your professional potential and aligning your passions with meaningful work Real Stories, Real Growth This role is just the beginning – a launchpad. Check out how others have navigated their own growth, developed new skills, and taken on exciting new challenges. “I joined Perpay as a Business Operations Specialist in October 2022, and did rotations through our Merchandising, Product, and Compliance teams. I transitioned to Perpay’s Compliance team full-time shortly after. Now I report directly to our C Suite. Every day, I get to learn from incredibly experienced and talented individuals.” -Luke, Compliance Analyst "I started with a rotation on the Credit Card team, where I became a subject matter expert on our Credit Card product. Now I lead the Credit Card vertical on the BizOps team, shaping strategy, supporting our outsourced customer service team, and partnering across Product, Engineering, and Compliance to drive impact. It’s been an incredible journey of growth, ownership, and learning." -Steph, Business Operations Specialist Things We Value: - Curiosity - You don’t just ask questions, you chase them. - Passion - You’re excited by the idea of helping others build financial freedom. - Drive - You act with intention and take initiative. - Relentlessness - Setbacks don’t faze you. You try, learn, and try again. - Strong Communication - You speak up, listen well, and aren’t afraid to say “I don’t get it.” - Grit - You show up, dig in, and get things across the finish line. - Adaptability - You can handle pivots in responsibilities and are able to adjust as needed. What You’ll Bring: - A BA/BS degree, completed in 2025, 2026, or 2027 - GPA of 3.0 or higher - Commitment to an in-person work environment Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for! What We’ll Bring to Full-time Team Members: - Meaningful compensation and equity - Premium medical benefits (fully paid base plan, and very reasonable premium for the buy-up option) - 5% employer 401k match - Unlimited PTO policy - ​​Remote weeks around major holidays + extra holiday on weekends like MDW and LDW - High quality catered lunch by local chefs, 4 days / week - Gym subsidy - Paid cell phone + plan - Student loan repayment match program - Family savings match program - Relocation assistance - Generous team member discounts This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1) Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation. ## About Perpay - Career's Page ## Company Overview - **One-liner**: Perpay offers simple, inclusive financial products that help underserved consumers build credit and access interest-free payments through payroll-linked spending. - **Entity Type**: Private (funding stage: Series A) - **Headquarters**: Philadelphia, Pennsylvania, United States - **Founded**: 2016 - **Founders**: Chris DiMarco (Founder & CEO) ## Core Business - **Primary industry**: Financial Services (consumer finance / credit & payments) - **Target customers**: B2C – primarily underserved consumers who want to build credit and access interest‑free payment options through their paycheck. - **Mission or purpose statement**: "Improve quality of life through simple, inclusive, and transparent financial products." ## Products & Services - **Perpay Marketplace**: An e‑commerce platform that lets members spend based on their income and pay over time using automatic payroll deductions – interest‑free. - **Perpay+**: A credit‑building service that reports Marketplace repayment behavior to all three major credit bureaus, helping members monitor and improve their credit scores. - **Perpay Credit Card**: A World Mastercard that removes common barriers like high security deposits and low approval odds, with automatic payroll payments. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric (Private)**: Annual Revenue of $22.5 M (LinkedIn estimate); Total Funding $2.5 M (across seed, angel, and Series A rounds) - **Notable Investors/Partners**: First Round Capital (seed lead), L Catterton (Series A lead), JP Morgan (backer); also listed as a B Corp and holds an A+ rating with the Better Business Bureau. - **Growth Signals**: - $500 million in spending power used by members - Members see an average credit score increase of 32 points within the first three months of using Perpay+ - 95 team members (with ~28% in technical roles) and 13 active job postings - LinkedIn follower growth of +43% year‑over‑year ## Competitive Advantages - **Payroll‑linked model**: Automatic deductions from paychecks reduce risk and enable interest‑free credit for consumers who often lack access to traditional credit. - **Built‑in credit building**: Reporting to credit bureaus directly through the platform helps members establish credit history without extra steps. - **B Corp certification**: Commitment to social impact and transparent, inclusive financial products differentiates from traditional lenders. - **Integrated product suite**: Marketplace + credit builder + credit card creates a closed‑loop ecosystem that encourages healthy financial habits. ## Strategic Focus - Expand the Perpay Credit Card to reach more consumers and deepen engagement. - Continue building out the credit‑building and financial wellness features (Perpay+). - Scale the team (especially in engineering, data, and product) to support product growth and new market entries. - Leverage the Philadelphia office culture and remote‑friendly policies to attract mission‑driven talent. ## Why Work Here - **Culture**: Mission‑driven team focused on "drawing your own map," demonstrating grit, being curious, and building good habits – with a strong emphasis on collaboration and impact. - **Location**: Brand‑new riverfront office in Center City Philadelphia; a "home away from home" environment that fosters creativity. - **Benefits**: Fully subsidized health benefits, 401(k) with company match, company equity, up to $2,000 match for student loan payments, unlimited PTO. - **Career Development**: "Super Day Series" – an invite‑only one‑day hiring experience for early‑career talent; rotational programs for Business Operations. - **Team**: 95 employees with growing technical, data, and product teams; open roles across Engineering, Data, Analytics, Product, Marketing, Operations, and Finance. ## Sources 1. [Greenhouse Jobs Board](https://boards.greenhouse.io/perpay) 2. [Perpay Careers Page](https://perpay.com/careers) 3. [Perpay About Page](https://perpay.com/about-us) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/perpay-inc) 5. 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